Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
At the heart of 12 acres of tropical gardens, the luxurious Sugar Beach Resort extends along a vast white sandy beach bordered by the sparkling turquoise waters of the Indian Ocean. An idyllic setting surrounded by lush greenery and open spaces, this cool Mauritian Resort displays a colonial style blended with contemporary architecture. The restaurants, beachfront and inventive gourmet kitchens complete this romantic setting which is ideal for a honeymoon or a dream wedding in tropical paradise. Sugar Beach also offers a unique concept with the Aura Spa & Hammam Fitness Centre, unique in Mauritius. The unrivalled comfort, well planned layout and diversity of land and water activities make this resort a perfect holiday destination for families and honeymooners alike. Sugar Beach also offers a preferred access to Tamarina Golf Club and Ile aux Cerfs Golf Club.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Sugar Beach Mauritius enchants many with its luxurious yet welcoming atmosphere, complemented by live music and cultural events. Nestled on a prime beachfront, the hotel offers immaculate rooms with breathtaking views, though some guests find the room size and maintenance lacking. The cleanliness is consistently lauded, as are the extensive amenities such as pools and water sports.
However, concerns are raised about the value, with high costs and additional charges for certain services. While the staff's warmth is often highlighted, service speed and organization have room for improvement.
Location
Beachfront
Atmosphere
Enchanting
Rooms
Mixed
Value
Expensive
Cleanliness
Meticulous
Service
Inconsistent
Amenities
Comprehensive
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We went for our 25th wedding anniversary and, other than a few niggles getting our room and with a late check-out, we had a fabulous time.
The facilities are great, although another restaurant would be ideal, and the staff are all very friendly and helpful. The setting is stunning and well maintained despite the hotel being over 25 years old. It really does feel like you're in paradise.
Special thanks has to go to Abnee, in the spa, and Akshita, who organised our wedding vows renewal ceremony. They, and the other staff, made it so special and unforgettable.
We are also very grateful to Scyam for arranging our late check-out when we weren't getting anywhere with the reception team and also Chesley who fixed a last minute hiccup with it.
We will definitely be returning (and we won't be waiting another 25 years before we do!).
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Marc Ma-Poon, General Manager at Sugar Beach Mauritius
Responded 17 Oct 2023
Dear NicMellor, Thank you for choosing our hotel for your recent stay. We are thrilled to hear that we exceeded your expectations and that you had a five-star experience. It means a lot to us to know that our efforts in providing exceptional service have been recognized. We hope to welcome you back soon! Sincerely, Jean-Marc Ma-Poon General Manager
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Had an extremely pleasant day at Sugar Beach, from the moment we arrived we were very well received by all the staffs. We highly recommend Buddha bar beach, their sushi’s are amazing and cocktails are to die for. Hats off to the super friendly Shan who prepared special cocktails for us, and also many thanks to Sachin and Jennifer for their services and warm attention. We will definitely come back again!
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Date of stay: August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Marc Ma-Poon, Owner at Sugar Beach Mauritius
Responded 09 Aug 2022
Dear Sandrinelowing, Thank you so much for taking the time to write about your wonderful experience with us. We are glad to know that you have appreciated your culinary and mixology experience . We work hard to offer high quality service to our guests, and it is rewarding to know that we have succeeded. Your kind remembrance will be shared with Shan and Sachin. In hope of welcoming you again at the resort. Sincerely, Jean-Marc Ma-Poon General Manager
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Loved this vacation so much. Beautiful resort. We had two spasious rooms so the kids had their private space. Staff was very helpful and friendly. Santoo and Christrne just stood out as we have a son with a disability and they immediately accomodared us where they could to make our stay better. We will definitely be back next year same time!
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Marc Ma-Poon, General Manager at Sugar Beach Mauritius
Responded 04 Apr 2023
Dear Raynovanvuuren, Thank you very much for your encouraging comments on TripAdvisor. We are very pleased to learn your appreciation and reassure you that we will continue to enhance our service standards to be certain that your next visit will be another blissful holiday. I will, with real pleasure, share your appreciations to the whole team as they indeed deserve all the credit for making your stay memorable. Until we have the pleasure to welcome you back to the sweet shores of Sugar Beach. Please receive my warmest regards, Sincerely, Jean-Marc Ma-Poon General Manager
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The hotel offers lots to do for all groups and people of all ages. There are 2 swimming pools for adults only and for families, both right on the beach. The gym is the best I've ever seen in a hotel. There are daily activities and events and great choices for dining.
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Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sugar Beach , Other at Sugar Beach Mauritius
Responded 2 weeks ago
Dear Samuel B, Thank you for sharing your wonderful review following your family visit to Sugar Beach. It is heartening to learn that you appreciated the wide array of experiences and facilities we strive to provide for guests of all ages. Your mention of our beachside swimming pools, the state-of-the-art gym, and the variety of activities and dining options truly reflects the essence of our resort. We value your feedback on areas such as value, service, and room quality, as it guides us in our ongoing efforts to enhance the guest experience. Your perspective is invaluable, and we are committed to addressing these points to ensure that every aspect of our offerings exceeds expectations. It was our pleasure to host your family, and we hope to welcome you back for another memorable stay in the future. Warm regards, Jean-Marc Ma-Poon General Manager
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We had an amazing stay at sugar beach was a great pleasure for us for being at the hotel. A special thanks to Akash who welcome us very well he delivers an exceptional service to us, Polite and good manners we must say keep it up the good job. Thanks sugar beach team will defintely come back.
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, Owner at Sugar Beach Mauritius
Responded 23 Jan 2022
Dear 897francesj, It was a pleasure welcoming you to our resort. Thank you for your contribution to TripAdvisor. We are delighted to read that you were impressed with the service that Akash delivered. Your satisfaction is the greatest reward for our employees who work day by day to offer you an exceptional stay. We will ensure that your positive feedback is shared with Akash. The team looks forward to the soonest opportunity to welcome you back. Sincerely, The Management
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Every day in Sugar Beach was fantastic. The sea, the lighting, everything was fantastic. The food was fantastic, too. The staff welcomed us with a smile all the time. Our room turned into a new one even after we went out for a while.
The activity program was also great. Please participate in the paddle boat program.
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Date of stay: July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Marc Ma-Poon, General Manager at Sugar Beach Mauritius
Responded 09 Jul 2024
Dear 서연 조, Thank you for sharing your fantastic review for Sugar Beach. We are thrilled to hear that everyday of your stay was fantastic and that you enjoyed the sea, the ambiance and our delicious food. It`s wonderful to know that our staff`s warm smiles made you feel welcomed throughout your stay. We`re glad you appreciated the cleanliness and upkeep of your room and that you enjoyed our activity program especially the paddle boat. Your kind words inspire us to continue delivering exceptional experiences to our guests. We look forward to welcoming you back for another fantastic stay at Sugar Beach. Warm Regards, Jean-Marc Ma-Poon General Manager
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My girlfriend and I spent one week at Sugar Beach hotel in early December. We had a great experience from check in to check out. The hotel complex, room, beach, restaurants and events were magnificent. A special mention to the following members of staff who provided excellent service and went above and beyond to ensure we received a fantastic five star experience; a special thank you to Rishi, Sid, Keretish, Santoo and Sorab!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Marc Ma-Poon, General Manager at Sugar Beach Mauritius
Responded 27 Dec 2022
Dear michaelcQ563TZ, Thank you for having chosen Sugar Beach for that one-week holiday in Mauritius. We are delighted to read through your feedback and its appreciation for our resort. I shall take the time to congratulate the team, with a special mention, who went out of their way to serve you. The entire team and I hope to welcome you sometime again soon. Sincerely, Jean-Marc Ma-Poon General Manager
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The quality of the food leaves something to be desired, the staff in the restaurant lack experience Unfortunately no concept in the service Most evenings the same dessert and also the Mauritian buffet! Nothing like a real Mauritian buffet!
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Review collected in partnership with this hotel
Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sugar beach is a lovely hotel and great location. However the service fat times let it down. It seems it was individuals that let it down where service was long and often items forgotten or mixed up. Shame as lovely place but I would say service is not quite 5 star.
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Review collected in partnership with this hotel
Date of stay: August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sugar Beach , Other at Sugar Beach Mauritius
Responded 16 Sept 2024
Dear Teamirlam, Thank you for taking the time to share your feedback regarding your recent family holiday at Sugar Beach. We genuinely appreciate your insights, as they help us strive for continuous improvement. It’s wonderful to hear that you found our hotel charming and enjoyed our exceptional location. We are proud to provide a beautiful setting for our guests, and it’s uplifting to know that you appreciated the ambiance we offer. However, I am truly sorry to learn that the level of service did not meet your expectations during your stay. Your experience regarding the service delays and issues with orders is concerning, and I sincerely apologize for any inconvenience this caused. We aim for the highest standards, and it is disappointing to hear that we fell short. Please rest assured that we are addressing these matters with our team to ensure that all of our guests receive the attentive and seamless service that reflects our commitment to a five-star experience. Your feedback on room quality, cleanliness, and overall value is also appreciated. We strive to create a comfortable environment for our guests, and I’m pleased to hear that you found these aspects satisfactory. If you choose to visit us again, I am committed to ensuring your experience is much smoother and more enjoyable. Thank you once more for your constructive feedback, and we hope to have the opportunity to welcome you and your family back in the future for a more seamless stay. Warm regards, Jean-Marc Ma-Poon General Manager
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Great experience. Beautiful resort, well kept and very friendly and accommodating personnel. A special thanks to Baba and the lady that checked us in and showed us to our rooms (we were a group of 14) for their great service.
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jean-Marc Ma-Poon, General Manager at Sugar Beach Mauritius
Responded 20 Jun 2023
Dear Nicola67658, I am so happy that you had a pleasant stay at Sugar Beach. It is truly heartwarming to know you had a nice holiday in our resort. Thank you so much for your kind words about our staff, it’s something our staff takes great pride in. We look forward for another opportunity to host you again for another pleasurable holiday. Sincerely, Jean-Marc Ma-Poon General Manager
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County Armagh, United Kingdom204 contributions57 helpful votes
Download "sunlife" app and choose Sugar Beach hotel, from there you can access all the a la carte menus, including beverage. The prices are clearly labelled as to what the cost is and what is included in the all inclusive package.
Hope this helps
New Milton, United Kingdom11 contributions12 helpful votes
There is a shop but can’t recall large bottles of water, however, if you go all inclusive you’ll be able to access all the water you want. Well worth doing and works out cheaper in the long run too.
we got a taxi directly from the airport ,the firm was endorsed by the airport so no need to worry . It cost £50 one way to sugar beach .Hope this helps
There are more places to choose from in the Flic En Flac area.
PRICE RANGE
R 6,981 - R 10,085 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sugar beach hotel flic en flac, sugar beach mauritius, hotel sugar beach, sugar beach resort mauritius
LOCATION
MauritiusRiviere Noire DistrictFlic En Flac
NUMBER OF ROOMS
238
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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