The Heartwood
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Avg. R 4,390 /night, 1/18 - 1/19
R 4,390
per night
R 3,583
per night
R 2,776
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#1 of 1 hotels in Arlington
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Heartwood is a fully sustainable 50 room boutique hotel and event space, home to The Salt Line.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Electric vehicle charging station
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Outdoor dining area
Wine / champagne
Banquet room
Meeting rooms
24-hour check-in
24-hour front desk
Express check-in / check-out
Good to know
HOTEL STYLE
Business
Luxury
Location
165 College Ave, Arlington, NY 12603
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
47 Restaurants
within 1 kilometer
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Detailed Reviews
Perfection in accommodations, every need surpassed, and lovely staff. Enjoy the most comfortable room with beds/pillows that exceed basic standards with a sublime ultra modern bathroom to nourish your body and soul. Indulge yourself at the The Salt Line for a lively happy hour and/or delicious breakfast and coffee Take time to explore the lobby display as well, very cool.
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Review collected in partnership with this hotel
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Hancock, Sales at The Heartwood
Responded 4 weeks ago
Thank you so much for your kind words about your stay and experience at The Heartwood. Our team works hard to make sure that each guest has an outstanding experience. We're also delighted to hear that your dining in The Salt Line was exceptional. We very much so look forward to welcoming you back. Thank you, again, for the kind words. Anne, Director of Sales + Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is the perfect location for visiting Vassar or anybody who works or lives near Vassar--literally across the street from campus and walking distance to all shopping and restaurants. My wife and I spent Christmas night there after visiting family who live down the street. The hotel is brand new and everything is clean and in top condition. I can't speak to any of the amenities other than the breakfast buffet, which was underwhelming, possibly because it was the day after Christmas.
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Review collected in partnership with this hotel
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Hancock, Sales at The Heartwood
Responded 2 weeks ago
We hope you had a wonderful visit with your family over Christmas and thank you for choosing to stay with us at The Heartwood. We understand and are sorry to hear that you found the complimentary continental breakfast offerings underwhelming. While we don't include a full hot breakfast as part of your stay, we do offer additional hot breakfast options available for purchase to complement the continental offerings. Overall, despite your disappointment with the breakfast offering, we hope you enjoyed your stay and will visit again soon. The Heartwood Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is brand new and beautiful. Staff was friendly and helpful. At least at the time we were there (just before Christmas), the room was very inexpensive for how nice it was. The shared spaces are really nicely decorated, including the Salt Line space where there was an included continental breakfast with good pastries, coffee, and tea. More "real" breakfast foods were an added charge. For a nit to pick, the shower water temperature didn't hold steady, but otherwise everything in the room was great. Would definitely stay here again.
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Date of stay: December 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Hancock, Sales at The Heartwood
Responded 3 weeks ago
David - we are so delighted to hear the you enjoyed your stay at The Heartwood. So much thought and care was put into creating spaces for guests to feel at home, we are so happy to see that you enjoyed those as well. I'm sure you can understand, new hotels have hiccups from time to time but we do apologize for the shower water not holding temp. We will discuss this with the engineering team, any and all feed back is always appreciated it as it helps us serve our guests better. All that to say, we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Such a great hotel in a great location. The entire experience upon just pulling up to property was extremely pleasant. The grounds are well maintained and it is very inviting. The inside is just as well. The lobby was extremely clean and the staff were all pleasant and helpful. The room was perfect temperature and everything in room from linens to bathroom were again extremely clean. We've stayed at a lot of hotels and this one is definitely top 5. A definite recommendation for families or couples or even someone just needing accommodations for a night. We will definitely be returning and are looking forward to spending a longer stay there!!
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Review collected in partnership with this hotel
Date of stay: January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Hancock, Sales at The Heartwood
Responded 2 weeks ago
Rich, thank you so much for staying with us at The Heartwood! We are delighted to hear that your stay from arrival to departure was exceptional! We look forward to welcoming you back in the future! All the best for a happy and healthy start to the new year! The Management Team at The Heartwood.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
One of the most beautiful and classy hotel I have been to. Bedrooms and lounges are very stylish. It is clean and the personnel is friendly. It is a fantastic value. Was same price as Holidays Inn and a completely different feel. Continental breakfast is included (croissants, chocolate croissants, tapioca custard, cereals, coffee etc).
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Hancock, Sales at The Heartwood
Responded 18 Nov 2024
Nathalle, We are delighted to hear that you enjoyed your stay and overall experience at The Heartwood at Vassar. We look forward to hosting you for your next visit to the Hudson Valley. The Heartwood at Vassar Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked two consecutive nights but because of personal reasons, I could only stay on the second night. I didn't receive any notice that a No-Show would lead to an automatic cancellation of my booking, and I didn't receive a cancellation email after my booking was indeed canceled. Therefore, when we arrived with our small kids at the hotel on the second day, we were told that no room was available for us (the hotel was obviously not fully booked), which was a terrible surprise for us. Although the front desk eventually managed to arrange a room for us after we suggested to talk to the manager on this issue, the experience was ruined. We think the hotel is very new and has a high quality, but please consider to improve the booking and cancellation process for the customers.
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Hancock, Sales at The Heartwood
Responded 13 Nov 2024
Dear Cary, We're disappointed to hear that you had an issue upon your arrival. In the case of your reservation, you were in fact checked in upon your arrival at 12pm on the 10th because we held your room for you from the previous night. You were charged for the 1st night as per the policy stated in your confirmation email. Our cancellation policy states that reservations can be cancelled 48 hours from the arrival date with no penalty. This also applies to guests that are No Shows on their arrival date. A one-night fee is charged for holding the room, which was still available for you upon your arrival. We apologize for any confusion this may have resulted in. We appreciate your feedback and will use this as a coach opportunity at the front desk. We hope that we will have the opportunity to host you again in the near future. Kind regards, The Heartwood Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Beautiful and cozy - wonderful breakfast - excellent staff. The "snug" communal spaces were lovely and the Vassar exhibit in the lobby was delightful.
What a nice touch to have reusable water bottles and refilling stations with both still and sparkling waters. I will definitely be back!
What a nice touch to have reusable water bottles and refilling stations with both still and sparkling waters. I will definitely be back!
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Hancock, Sales at The Heartwood
Responded 29 Nov 2024
We are delighted to hear that you enjoyed your stay and experience at The Heartwood at Vassar. We look forward to welcoming you back soon. Have a safe and lovely holiday season! All the very best, The Heartwood Management team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location close to Vassar. Hotel is new, clean. Our room was very nice, comfortable, well appointed. Continental breakfast was delicious, as was food from the menu. Front desk, service and restaurant personnel were all very nice and helpful. I highly recommend this hotel and will definitely go back.
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Review collected in partnership with this hotel
Date of stay: December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Hancock, Sales at The Heartwood
Responded 4 weeks ago
Thank you so much for staying with us while you visited Vassar! We are happy to hear that your overall experience was all we intend it to be for all of our guests, nothing but amazing! We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The heartwood was absolutely beautiful in every way. Would stay here every single time I traveled somewhere if I could. The staff was very kind, accommodating and helpful. The rooms were very comfortable. 10/10 will stay again if I ever travel to the area again. 100% the nicest hotel I have ever stayed with.
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Hancock, Sales at The Heartwood
Responded 14 Nov 2024
Joel, We are delighted to hear that you enjoyed your stay with us. Our team strives to give every guest the best experience possible and we're so happy to hear they did just that. We look forward to welcoming you back to The Heartwood at Vassar in the near future. All the best, The Heartwood Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
So new and clean and fresh. Perfect location with enough parking and a quick walk to food, Vassar and the bookstore. The workout room is very nice and has everything you need for a travel workout. Loved the comfortable room and had a great time with friends in the bar.
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Review collected in partnership with this hotel
Date of stay: November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anne Hancock, Sales at The Heartwood
Responded 02 Dec 2024
Sean, We are so delighted that you enjoyed your stay with us! Our location is truly convenient to local shops and alternative dining options outside of The Salt Line Hudson Valley. Happy to hear your time at The Night Owls bar was enjoyable with your friends! We look forward to welcoming you back soon! The Heartwood Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 2,683 - R 3,527 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkArlington
NUMBER OF ROOMS
50
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingTHE HEARTWOOD - UPDATED 2025 Hotel Reviews & Price Comparison (Arlington, NY)
Frequently Asked Questions about The Heartwood
Which popular attractions are close to The Heartwood?
Nearby attractions include Frances Lehman Loeb Art Center at Vassar College (0.5 km), Vassar College (0.5 km), and Dreaming Goddess (0.3 km).
What are some of the property amenities at The Heartwood?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Heartwood?
Guests can enjoy free breakfast, an on-site restaurant, and free instant coffee during their stay.
What are some restaurants close to The Heartwood?
Conveniently located restaurants include Thai Spice, Bacio Ristorante, and Acropolis Diner.
Are there opportunities to exercise at The Heartwood?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at The Heartwood?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Heartwood offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to The Heartwood?
Many travellers enjoy visiting Eleanor Roosevelt National Historic Site (7.9 km), The Poughkeepsie Post Office (2.9 km), and Springside National Historic Landmark (2.3 km).