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Eastern & Oriental Hotel

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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Travellers' Choice 2018 Winner
Certificate of Excellence
The Eastern & Oriental Hotel is the embodiment of both a special time and a special place. For well over a century, this remarkable hotel - known simply as 'The E&O' to generations of travellers - has stood as a testament to the grand elegance of the British colonial era. In many ways, it has also come to represent Penang itself; its story inextricably woven into the island's history, its traditions an indelible part of many a traveller's treasured memory, its name synonymous with the magical island once known as The Pearl Of the Orient.
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Property amenities
Room Service
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Wheelchair Access
Breakfast included
Free High Speed Internet (WiFi)
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
Great View
Reviews (4 285)
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3 695 results
Traveller rating
2 399
Traveller type
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2 399
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All reviews new wing planters lounge victory annexe sarkies corner corner suite infinity pool lone pine butler service cocktail hour old world charm sea view beautiful hotel original building colonial style high tea huge bathroom straits quay
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1 - 5 of 3 695 reviews
Reviewed 2 days ago

As a retirement treat we thought we'd stay at the E&O for a couple of nights and stay in the Heritage Wing ...... we did get what we asked for, but I wish we hadn't asked! Don't misunderstand me. .. it certainly was heritage, but...More

Date of stay: October 2018
Thank Iluv2travel57
Response from EOH01Penang02, The Management at Eastern & Oriental HotelResponded yesterday

Dear Valued Guest, Thank you for staying with us and taking the time to share your feedback. Whilst we note that there were some positive comments including the Planters Lounge, the breakfast, the infinity pool and the impeccable service, we acknowledge your comment that you...More

Reviewed 2 days ago

We had a wonderful stay at this old colonial hotel whilst in Georgetown. The decor, service and restaurants were everything I would've imagined from the era. There is something quite decadent about a pianist playing in the foyer each afternoon. The hotel was within walking...More

Date of stay: October 2018
1  Thank TerritoryMob
Response from EOH01Penang02, The Management at Eastern & Oriental HotelResponded 2 days ago

Dear Valued Guest, Thank you for sharing your recent stay experience on Trip Advisor. It is nice to know that overall you had a great experience and a wonderful stay. We look forward to welcoming you back for another great stay. Kind regards, The Management

Reviewed 4 days ago

My wife and I had spent 5 days (1-5 Dec 2018) staying in this hotel. Overall experience of this hotel can be rated as below: Location: (5*)Close to commercial area, Little India, and Food street; Amenities: (5*)Room is large with a big sea-view balcony; Swimming...More

Date of stay: December 2018
1  Thank Leonard k
Response from EOH01Penang02, The Management at Eastern & Oriental HotelResponded 3 days ago

Dear Valued Guest, Thank you for staying with us. We are pleased to know that you have enjoyed your stay and we look forward to the pleasure of welcoming you back when you next visit Penang. Kind regards, The Management

Reviewed 5 days ago

I am glad that this grand hotel opened by the Sarkies Brothers in South East Asia is still affordable while the Strand in Yangon and Raffles in Singapore are expensive. So I managed my expectation of the service here. Location It is beside the sea...More

Date of stay: December 2018
1  Thank Kim025Singapore
Response from EOH01Penang02, The Management at Eastern & Oriental HotelResponded 4 days ago

Dear Valued Guest, Thank you very much for sharing your recent stay experience with us and the photos you have uploaded with this review. We are pleased to learn that overall you had enjoyed your stay. It is our sincere hope that you will return...More

Reviewed 5 days ago via mobile

I wish this review does not need to take the route that it is about to, but unfortunately, it will have to for the sake of improvement. Firstly, I need to commend the staff at breakfast that provided exceptional service during our stay from 29th...More

Date of stay: December 2018
1  Thank ShahnazT
Response from EOH01Penang02, The Management at Eastern & Oriental HotelResponded 4 days ago

Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay with us. It is disheartening to know that we failed to meet your expectations in some areas and would like to sincerely apologize for the challenges and shortcomings...More

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Questions & Answers
Ask a question
9 November 2018|
AnswerShow all 19 answers
Response from bernper | Reviewed this property |
Shouldn’t take you more than a 15 minutes amble. The streets are beautiful
11 September 2018|
Response from Toufik D | Reviewed this property |
Hello, Yes the hotel can offer a twin bed room.
Mitch M
8 September 2018|
AnswerShow all 8 answers
Response from Juan C | Reviewed this property |
victory annexe !!! stayed twice, better value in my opinion.
Room Tips
"Stay in the modern part, upper floors. Traffic noise at ground level...."
2 days ago
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"Always choose a room with a king bed."
2 days ago
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"Try the special Pool-side Dinner in the restaurant located at 6th floor (Not open to public)"
4 days ago
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"stay but be wared there will be no exceptional customer service for what you are paying."
1 week ago
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US$138 - US$299 (Based on Average Rates for a Standard Room)
eastern and oriental hoteleastern oriental georgetowneastern oriental hotel
MalaysiaPenangPenang IslandGeorge Town
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