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Cititel Penang

Traveller (687)
Room & Suite (521)
Dining (100)


Along bustling Upper Penang Road, in the heart of George Town. Easy access to commercial and government offices, 30 minutes by car from Penang International Airport, 5 minutes drive to Penang Ferry terminal, 5-10 minutes walk to nearby tourist attractions such as street arts and UNESCO heritage trails, 15-minutes walk to Chowrasta market and Mydin Hypermarket, 20-minutes walk to Komtar/Prangin Mall/1st Avenue Mall, 20-minutes walk to Esplanade/Beach Street and the Red Garden Hawker Centre is located just opposite the hotel. 451 comfortably furnished rooms inclusive of executive rooms, broadband internet, LCD TV, long bath, bidet, electronic safe in selected categories, coffee/tea making facilities, mini fridge, satellite TV and in-house movies.
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Property amenities
Room service
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Smoking rooms available
Good to know
Centrally Located
1 140Reviews
1 119Photos
100Room tips
Traveller rating
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Popular mentions
Another Hotel of the CHM & St. Giles group. Whilst a 4 Star Hotel, you receive 5 Star service. Staff are excellent, nothing too much trouble. Breakfast to die for, you name it, they do it. If you can’t find what you want, just ask, they will do it for you. Location is great in
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I stayed at the Cititel for four nights or so just recently. The staff are very professional, the room was always clean and was nice and large, with a lovely view. The hotel is located easily within walking distance of great food and tourist attractions in Penang.
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This hotel is located perfectly in walking distance to all major attractions, restaurants, bars and shopping facilities. Room was fine nothing missing for a short business trip. Bathroom amenities great and stable internet connection.Nice in room dining selection but taste and
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I have stayed two nights in this hotel when I moved from the Merchant hotel in front of the Cititel and I was paying almost same price for a way less value and facilities, this hotel is located in the centre of George Town and within few minutes walking distance to Loveland and
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Response from TonyGoh-GM, General Manager at Cititel Penang
Responded 4 weeks ago
Dear Inbox_Ali, First of all, thank you for sparing your precious time to share your feedback with us. I am very delighted and highly enthused to come across favourable feedback from your recent stay with us. We do take pride in catering to our guests’ needs the best way we can to provide a totally fulfilling experience. Your valuable feedback also helps us to maintain a high standard of service and constantly motivate us to serve our patrons better from time to time. I want you to know that we value your continuous support and sincerely look forward to welcome you back anytime in the nearest future.
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I checked in at Cititel Penang last week for an event. Great experience from the start as although I arrived early at 12pm but the front desk managed to find me a room. I was pleased to be given a Suite on the 19th floor with a nice view of the sea and harbour. Nice big room
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Response from CititelPenang, General Manager at Cititel Penang
Responded 21 Jan 2019
Dear Mr mcchrisgan, Selamat Sejahtera from Cititel Penang. Thank you for choosing Cititel as your preferred choice of accommodation whilst in Penang. First of all, thank you for sparing your precious time to share your feedback with us and I am very enthused to come across the positive response. We are glad to learn that we have met your expectations with our services and facilities provided during your stay. Your valuable feedback helps us to maintain a high standard of service and it certainly motivate us to provide a quality service to our patrons at all times.Thank you once again for the time taken to share us your feedback. In the meantime, we wish you all the best and sincerely look forward to welcome you in the nearest future.
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Professional photo exclusively commissioned by TripAdvisorCititel Penang
The Executive Suite Seaview Room at the Cititel Penang
is the hotel breakfast halal?
Not too sure, as did not consume. Opted for local breakfast outside hotel.
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it seems this staff does not care about customers about my complaints?
Hi, not had such an experience so cannot say much on this front.
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Hi, the Price is included breakfast
Dear Valued Guest, Thank you for your enquiry. Yes, we do have room rates with or without breakfast available. Please contact our Reservations for further assistance or information. Many thanks and best regards.
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Dear Guest, Thank you for your kind enquiry. Our apologies for we are fully booked on those dates. Please do contact our Reservations at 04-291 1111 should you have other alternative dates. Many thanks for your kind understanding. Best rgds, Tony Goh, General Manager
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"Ask for a refurbished room"
"Ask specifically for a sea view room."
"High floor with ocean view, make sure the room has a safe."
"dont choose this hotel... the service is bad"
"We had a sea view room on a non-smoking floor which was perfect."
US$48 - US$88 (Based on Average Rates for a Standard Room)
cititel penang georgetowncititel penang hotel georgetown
MalaysiaPenangPenang IslandGeorge Town
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