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Dorsett Grand Labuan

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Dorsett Grand Labuan 462 Jalan Merdeka, Labuan Island 87029 Malaysia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (473)
Room & Suite (147)
Dining (46)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/08/12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Dorsett Grand Labuan
Updated 20/08/12 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 16 hotels in Labuan Island
Location
Cleanliness
Service
Value
The only 5-star hotel in Labuan, Dorsett Grand Labuan brings out the best of what Labuan Island has to offer. The hotel is only minutes away from the Labuan Airport and a short distance from its bustling town centre. With an international buffet spread and a wide array of ala-carte dining, a sports lounge for guests to catch their favourite sports coverage, and a bar offering live entertainment at night, Dorsett Grand Labuan truly inspires!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Ocean view
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
Malay
958Reviews1Q+A100Room tips
Traveller rating
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Popular mentions
Effi wrote a review Jul 2021
1 contribution
Very nice and cosy hotel throughout the quarantine period.. hotel staff very friendly and helpful.. special thanks to all staf Puan Masni, Crystal - Sales, Azureen - Reservation, Chef Ray, Michael, Herwin, Irvila and Andry for the awesome hospitalities.. keep it up.. Read less
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Date of stay: July 2021Trip type: Travelled on business
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 2 weeks ago
Dear Mr. Effi2021, First and foremost, thank you for selecting Dorsett Grand Labuan. On behalf of my team, I thank you for taking time out from your busy schedule to give us your rating and we are truly pleased that you had a great stay experience. Your review have been shared with our associates to ensure continuous excellent service. Once again, thank you for your time and we look forward to having you back with us again. Best Regards, CRYSTAL LOW ASSISTANT SALES MANAGER
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Mrkenny wrote a review Jul 2021
Kota Kinabalu, Malaysia3 contributions
Nice room with seaview.Unexpectedly got high floor for this qurantine stay.The food was nice,they delivered ky food on time,never late.Thanks to housekeeping for providing me a clean room.Would love to stay here again for up next qurantine.
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Date of stay: June 2021Trip type: Travelled on business
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 2 weeks ago
Dear Mr. Kenny89, First and foremost, thank you for selecting Dorsett Grand Labuan. On behalf of my team, I thank you for taking time out from your busy schedule to give us your rating and we are truly pleased that you had a great stay experience. Your review have been shared with our associates to ensure continuous excellent service. Once again, thank you for your time and we look forward to having you back with us again. Best Regards, CRYSTAL LOW ASSISTANT SALES MANAGER
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judson wrote a review Jun 2021
Limbang, Malaysia2 contributions
The hotel looks good until you look closer. Thanks to all staff working here. Nice hotel and very friendly staff. Room was clean and nicely furnished. The bed really comfortable and softly. Overall i would like to stay here again if coming to labuan.
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Date of stay: June 2021Trip type: Travelled on business
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 2 weeks ago
Dear Trail24227095580, First and foremost, thank you for selecting Dorsett Grand Labuan. On behalf of my team, I thank you for taking time out from your busy schedule to give us your rating and we are truly pleased that you had a great stay experience. Your review have been shared with our associates to ensure continuous excellent service. Once again, thank you for your time and we look forward to having you back with us again. Best Regards, CRYSTAL LOW ASSISTANT SALES MANAGER
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Dimple wrote a review Jun 2021
1 contribution
Very nice hotel especially the staff. In this current pandemic you can see how the staff efficiently explained to the guest before check in about the rules and the SOP that we need to abide. I stayed for more than a week, everything I need, just inform the staff, immediately they will get it done. They assigned a very comfortable room for me with a nice view of the town and I definitely will choose this hotel if I am to be quarantine again on my next trip.
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Date of stay: June 2021Trip type: Travelled on business
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 2 weeks ago
Dear Dimple98, First and foremost, thank you for selecting Dorsett Grand Labuan. On behalf of my team, I thank you for taking time out from your busy schedule to give us your rating and we are truly pleased that you had a great stay experience. Your review have been shared with our associates to ensure continuous excellent service. Once again, thank you for your time and we look forward to having you back with us again. Best Regards, CRYSTAL LOW ASSISTANT SALES MANAGER
Read more
Sayuti Sayuti Sayuti wrote a review Jun 2021
1 contribution
Been qurantine for 10days.From checking in,the receptionist explained me the SOP in details.The houskeeping is very helpfull providing me the things needed during my stay.Appreciate to the Room service and restaurant for the food during my stay.Probably will come here again.
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Date of stay: June 2021Trip type: Travelled on business
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Response from DorsettGrand Labuan, Marketing at Dorsett Grand Labuan
Responded 2 weeks ago
Dear Sayuti999, First and foremost, thank you for selecting Dorsett Grand Labuan. On behalf of my team, I thank you for taking time out from your busy schedule to give us your rating and we are truly pleased that you had a great stay experience. Your review have been shared with our associates to ensure continuous excellent service. Once again, thank you for your time and we look forward to having you back with us again. Best Regards, CRYSTAL LOW ASSISTANT SALES MANAGER
Read more
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PRICE RANGE
US$87 - US$340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand dorsett labuan hotel labuan island, sheraton labuan, labuan sheraton, grand dorsett hotel labuan
LOCATION
MalaysiaSabahLabuan Island
NUMBER OF ROOMS
178
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Frequently Asked Questions about Dorsett Grand Labuan
Which popular attractions are close to Dorsett Grand Labuan?
Nearby attractions include Labuan Museum (1.2 km), Labuan Marine Museum (0.8 km), and Financial Park (0.3 km).
What are some of the property amenities at Dorsett Grand Labuan?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Dorsett Grand Labuan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Dorsett Grand Labuan?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Dorsett Grand Labuan?
Yes, free parking is available to guests.
What are some restaurants close to Dorsett Grand Labuan?
Conveniently located restaurants include Fratini's Restaurant, New Sung Hwa Seafood Restaurant, and Restaurant Pulau Labuan.
Are there opportunities to exercise at Dorsett Grand Labuan?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Dorsett Grand Labuan have an airport shuttle?
Yes, Dorsett Grand Labuan offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dorsett Grand Labuan?
Yes, dry cleaning and laundry service are offered to guests.
Does Dorsett Grand Labuan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Dorsett Grand Labuan have any great views?
Yes, guests often enjoy the harbour view available here.