DoubleTree by Hilton Hotel Buffalo - Amherst
10 Flint Rd, Amherst, NY 14226-1047
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Avg. RÂ 2,702 /night, 12/13 - 12/14
RÂ 5,137
per night
RÂ 3,724
per night
RÂ 2,311
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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4.0
#7 of 18 hotels in AmherstLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
The DoubleTree by Hilton Buffalo - Amherst hotel located just off I-290 near the SUNY Buffalo North Campus is minutes from Buffalo Niagara International Airport (BUF), Boulevard Mall, Walden Galleria, and favorite Western New York attractions. Stylish and contemporary, our guestrooms and suites include LCDTVs, complimentary high-speed internet access and luxurious Sweet Dreams bedding. Hotel amenities include a heated indoor swimming pool, 24-hour fitness center, Lobby Bar with full menu, and room service. Cappuccino's Sidewalk Cafe offers seated dining, quick counter service or take-out for the guest on the go. Enjoy our late-night dining, bistro style. Our convenient location near downtown Buffalo and corporate offices (including Citigroup, Linde Welding and Gas, Siemens, DuPont, Bank of America and Geico) is perfect for business travel. The DoubleTree has flexible meeting rooms for small to medium-sized groups, a 24-hour business center, and plentiful onsite parking.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Valet parking
Paid private parking on-site
Wifi
Hot bath
Indoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Location
10 Flint Rd, Amherst, NY 14226-1047
Getting there
Buffalo Niagara Intl Airport
7.6 km•
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Niagara Falls Intl Airport
17.6 km•
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Car Hire
21 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
Reviews
Traveller rating
- 527
- 360
- 193
- 101
- 57
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Detailed Reviews
I have been to this Doubletree numerous times this year for business travel and am very impressed with the staff. The front desk, especially Olivia, Mary Beth and Phillipe are professional and friendly, always with a smile and never too busy to make sure they recognize me by name.
The food service staff, especially Sarah, Lori and Crystal remember my likes and make me feel welcomed, no matter how busy they may be.
The housekeeping staff, especially with the extra steps taken during the COVID pandemic, are very much appreciated.
I highly recommend this Doubletree. They have treated me as a guest but make me feel like family.
The food service staff, especially Sarah, Lori and Crystal remember my likes and make me feel welcomed, no matter how busy they may be.
The housekeeping staff, especially with the extra steps taken during the COVID pandemic, are very much appreciated.
I highly recommend this Doubletree. They have treated me as a guest but make me feel like family.
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Date of stay: August 2020Trip type: Travelled on business
Value
Cleanliness
Service
Room Tip:Â 3rd and 4th floors are typically for Him to Honors members and include a refrigerator and microwave
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Staff very friendly , courteous and helpful. Housekeeping staff needs to dust bottoms of coffee table and night stands.
Good service in the restaurant and bar! Breakfast choices were very good along with quick and friendly service.
Truly enjoyed the Tuesday and Wednesday reception hour. While the appetizers offered were not my favorites, the service at the bar more than made up for it.
Good service in the restaurant and bar! Breakfast choices were very good along with quick and friendly service.
Truly enjoyed the Tuesday and Wednesday reception hour. While the appetizers offered were not my favorites, the service at the bar more than made up for it.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Judy G, Front Office Manager at DoubleTree by Hilton Hotel Buffalo - Amherst
Responded 16 Mar 2020
Dear Gev, I am so happy to hear that you enjoyed your stay with us, and that you were able to enjoy all of our amazing amenities. I am sorry to hear that your room's cleanliness was below standards; this is not typical of our hotel and I will make sure we work on ways to avoid this from reoccurring. It was a pleasure to have you stay with us, and we hope to have the chance of welcoming you back in the not too distant future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There's little that stands out about this DoubleTree. Nothing in the Buffalo area is close to anything else. The DoubleTree is not itself close to anything but it's not far from the airport and is equidistant from Niagara Falls and downtown Buffalo. There's a free shuttle, but it only goes 5 miles from the property, which means it's basically an airport shuttle.
The room was reasonably furnished but small and cramped. The bathroom is about the size of the closet. The beds took up most of the room and the only other place to sit was a flimsy desk chair.
There's a nice indoor pool and a fitness center that is small but furnished with new equipment.
Although there's a small bar and a coffee shop in the hotel, the bar was closed for the entirety of my visit and the coffee shop is only open for a few hours in the morning. This was not ideal as there is little that is within walking distance of the hotel - you almost have to drive somewhere for a decent meal.
This hotel is acceptable as a clean and reasonably nice place to stay while doing area activities, but that's about it.
The room was reasonably furnished but small and cramped. The bathroom is about the size of the closet. The beds took up most of the room and the only other place to sit was a flimsy desk chair.
There's a nice indoor pool and a fitness center that is small but furnished with new equipment.
Although there's a small bar and a coffee shop in the hotel, the bar was closed for the entirety of my visit and the coffee shop is only open for a few hours in the morning. This was not ideal as there is little that is within walking distance of the hotel - you almost have to drive somewhere for a decent meal.
This hotel is acceptable as a clean and reasonably nice place to stay while doing area activities, but that's about it.
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Date of stay: September 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was very hard for me to write because DT was always my go to Hotel. The pricing is higher than others in the area but because of our previous stays we felt it was worth it. In fact if you look at my older reviews of this hotel, what a difference. So lets begin. We were just there early Sept visiting our child at UB. Room#1 we were met with dog hair on the comforter. Room #2, stains on comforter amongst other things found in the bed. Mold on ceiling. They moved us to room #3 also looked a bit run down but I was just looking for clean and not the Ritz Carlton. They will not clean rooms while you are staying with them using COVID as an excuse. I didn't get it since they clean when no one is in the room anyway but I could live with that. If you ran out of towels, you had to call for them. I was very disappointed of noticeably lack of maintenance and housekeeping in the hotel. Even though my Husband was never happy with the price we always felt you get what you pay for and the Hotel was always very clean when we have stayed there in previous years. The staff is very courteous & accommodating. My Husband loves the cookies and they do have a good breakfast. I am just hoping they get adequate staff to maintain the rooms and do more thorough cleaning. Inspect beds & bedding before putting someone on the room.
It is a shame because they were very good at one time but need to get it together. I I am thinking it was due to lack of staff like the rest of Country is experiencing right now so hopefully things will change for the better soon.
It is a shame because they were very good at one time but need to get it together. I I am thinking it was due to lack of staff like the rest of Country is experiencing right now so hopefully things will change for the better soon.
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Date of stay: September 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Double Tree Hilton offered excellent accommodations for our hockey tournament with kids aged 14-15 years old. The pool provided hours of entertainment for the kids and they offered conference rooms which allowed our group to gathered and socialize in the evening. There were plenty of restaurant close by as well as shopping at the Galleria.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Judy G, Manager at DoubleTree by Hilton Hotel Buffalo - Amherst
Responded 25 Feb 2020
Dear Mr. OHearn, We appreciate your generous review and feedback. It was a pleasure to have you stay with us and we are very glad to hear that our accommodations helped keep the kids entertained. We hope to have the pleasure of welcoming you back when your travels bring you back to Buffalo. Warmest Regards, Phillipe L - Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The entire staff at the DOUBLETREE HILTON in Amherst, always make us feel comfortable, appreciated, and most welcome. We love them all. Everyone welcomes us with a quick smile and friendly word, always polite, and friendly.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Judy G, Manager at DoubleTree by Hilton Hotel Buffalo - Amherst
Responded 25 Feb 2020
Dear Deb P, Thank you for reaching out to us about you stay. We appreciate your generous review and feedback. We are delighted to hear that the staff makes you feel welcome! It was a pleasure to have you stay with us and we hope to have you stay with us in the future. Thank you! Warmest Regards, Phillipe L - Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked a room at this hotel using Hilton points, as I was unable to secure a second night at the Air Force Inn at the Niagara Falls Air Reserve Base. I stayed here previously when the hotel was an Indigo Hotel; it has been greatly enlarged since then. The room could have been a bit cleaner, and the AC unit needed some fixing, but the bed was very comfortable, the bathroom was clean enough and there was plenty of hot water for a morning shower. The room was a bit warm, and definitely needs refreshing, and the walls are a bit thin, as I could hear quite a bit from the room next door. The staff were very helpful and friendly. I would stay here again if needed, but would not pay the advertised price, as it is a bit pricey for what you get.
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Date of stay: August 2022
Location
Service
Sleep Quality
Room Tip:Â Ask for a room that is not connect to the one next to it, as the sound carries.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very poor quality rooms. No service during stay. No free water per policy over 1 bottle when I had 5 guests in 2 rooms. This was the worst stay in my 20 + years staying at Double Tree. I will never stay at this location again and I am traveling to the Buffalo area 5 times per year
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Review collected in partnership with DoubleTree by Hilton
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2.5 This hotel didn’t have anything it states it does. No restaurant, no room service, no full bar. The take out coffee bar was only open for 4 hours on the weekend morning.
The bathroom was tiny and freezing cold at all times. There was no air purifying fan in the bathroom like any other hotel room.
The heat was either too hot or too cold, there was no in between.
We were there to drop off our daughter to UBUFF across the street so that was the only convince.
The price of this Hilton was extreme when all we did was sleep. We spend spent way to much time and money looking for places to eat because there was zero options at this Hilton.
My daughter is only a Freshman, I will need a hotel 3 more times this year and I will not be returning.
The bathroom was tiny and freezing cold at all times. There was no air purifying fan in the bathroom like any other hotel room.
The heat was either too hot or too cold, there was no in between.
We were there to drop off our daughter to UBUFF across the street so that was the only convince.
The price of this Hilton was extreme when all we did was sleep. We spend spent way to much time and money looking for places to eat because there was zero options at this Hilton.
My daughter is only a Freshman, I will need a hotel 3 more times this year and I will not be returning.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We enjoyed our stay at the DoubleTree. The restaurant, bar and cafe were convenient and served good food and drinks. The hot tub was large and the perfect temperature. The decor of the hotel was pleasant. The tiled shower was a nice touch (note no tub - only shower). And the best part were the warm complimentary chocolate chip cookies!! The only features that were lacking included rough towels, pillows were too flat and the rooms were on the small side. We would definitely stay there again.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not sure, sorry!
I am a Blue Level Member and there was not a free breakfast.
Hope this helps! Enjoy your stay!
Nancy
Good Morning...Wifi is complimentary at our hotel at all times. It's available in all the public spaces and overnight rooms.
Let me know if you have any other questions.
Thanks!
"Take advantage of the breakfast - it’s delicious and the servers are delightful! "Read full review
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PRICE RANGE
RÂ 2,329 - RÂ 2,968 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel indigo amherst, amherst hotel indigo
FORMERLY KNOWN AS
Hotel Indigo Buffalo Amherst
LOCATION
United StatesNew YorkAmherst
NUMBER OF ROOMS
199
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingDOUBLETREE BY HILTON HOTEL BUFFALO - AMHERST - UPDATED 2024 Reviews & Price Comparison (NY)
Frequently Asked Questions about DoubleTree by Hilton Hotel Buffalo - Amherst
Which popular attractions are close to DoubleTree by Hilton Hotel Buffalo - Amherst?
Nearby attractions include AMC Maple Ridge 8 (0.9 km), The Northtown Center at Amherst (1.1 km), and The U (0.9 km).
What are some of the property amenities at DoubleTree by Hilton Hotel Buffalo - Amherst?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Hotel Buffalo - Amherst?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at DoubleTree by Hilton Hotel Buffalo - Amherst?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Hotel Buffalo - Amherst?
Yes, free parking, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel Buffalo - Amherst?
Conveniently located restaurants include Santora's Pizza Pub & Grill, Forno Napoli Pizza & Italian Kitchen, and Blue Fire Grill.
Are there opportunities to exercise at DoubleTree by Hilton Hotel Buffalo - Amherst?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does DoubleTree by Hilton Hotel Buffalo - Amherst have an airport shuttle?
Yes, DoubleTree by Hilton Hotel Buffalo - Amherst offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does DoubleTree by Hilton Hotel Buffalo - Amherst have airport transportation?
Yes, DoubleTree by Hilton Hotel Buffalo - Amherst offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Hotel Buffalo - Amherst?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel Buffalo - Amherst?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.