Clevers Hotel Chiredzi

Clevers Hotel Chiredzi

Traveller (10)
Room & Suite (5)
Pool & Beach (3)

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About

2.0
#1 of 1 hotels in Chiredzi
4.5 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
2.3 of 5 bubbles
Service
2.5 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.5 of 5 stars
Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Conference facilities
Laundry service
Hot bath
Outdoor pool
Restaurant
Breakfast available
Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Family rooms

Location

238 Marula Drive, Chiredzi Zimbabwe
1 Restaurant
within 10 kilometers
10Reviews0Q+A3Room tips
Traveller rating
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Detailed Reviews
Chihera wrote a review May 2021
1.0 of 5 bubbles
We were tired and told to wait a good 20mins at the reception as they demanded IDs and payment. The receptionist looked grumpy and old and unkempt. Breakfast was terrible with stale bread. Dirty bath room. My stay was bad. The walls are thin could hear the next person in the room talking for hours on his phone. I hated my stay there.
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Takudzwa Clever, Owner at Clevers Hotel Chiredzi
Responded 31 May 2022
Good day. The hotel is now under new management as you can see with the change of name since August 2021 and systems have also changed. I hope that by the time you come stay with us next, you will get the best service possible.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tanaka M wrote a review Jun 2023
1.0 of 5 bubbles
Poor management skills,very unprofessional,no customer service,none hospitality skills from the manageress.My wife and i ended up leaving the premises,won't recommend!!!!,the place need some major management upgrade!!
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Date of stay: June 2023
1.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Lame hospitality managerial skills
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tadez2015 wrote a review Dec 2017
Harare, Zimbabwe
3.0 of 5 bubbles
I dad a wonderful stay. The place is very quiet and clean . Not too many guests were there but the service was good.The rooms were neat and well maintained. The gardens as well. The pool was a bit dirty.
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Date of stay: November 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LeeNesbitt, Marketing at Clevers Hotel Chiredzi
Responded 11 Jun 2019
Thank you so much for your great review. We have upgraded the property quite considerably this year, the rooms have been gutted and refurbished. Hope you return one day to see the renovations!!
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oxygen11 wrote a review Jun 2016
Geneva, Switzerland
3.0 of 5 bubbles
Nice place, in nice building. Everything seems a bit old though, and they need some fresh paint. Room was clean and Ok. Restaurant was closed since business slow. Staff friendly. Breakfast ok-ish. Only place in town. Swimming pool was murky
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Date of stay: June 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VoyageurAfr wrote a review May 2016
Pretoria, South Africa
2.0 of 5 bubbles
The Hotel is very old and needs serious work to bring it up to standard.

I booked via Expedia and when I got to the hotel the front desk guy refused to give me my room key and wanted me to pay again for my room. I had to yank the key from him after a protracted discussion on how they work with Expedia. He wanted me to pay and then get a refund from Expedia because Expedia charges them a fee for bookings done via them and therefore do not collect the full amount paid by the customer. I found that absurd and just shows a lack of training of staff by the hotel.

The also refused to give me an invoice when I checked out.

My room was dusty. Could see the dust on the furnishings and I started sneezing the very time I entered the room. The carpet clearly looked dirty and the room smelled musty. The towels on my bed were clearly worn out and so was the bed linen. The pillows had gone flat and just looked bad.

The dining room staff were very friendly and good.

There are no phones in the rooms and so you cannot call reception or housekeeping for anything. The shower did not work well. shower head & mixer needs changing. There was a power cut just after I checked in and it took a long time for the back up generator to come on stream. We also had a power cut early in the morning so showered and dressed up in the dark. There was nothing in the bathroom except a tissue roll and small piece of soap.
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Date of stay: May 2016
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: I really don't know what to say
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Frank M wrote a review Feb 2016
Bulawayo Province, Zimbabwe
2.0 of 5 bubbles
The place is now old and needs renovations quickly . The showers have seen better days. Management needs to improve everything and quickly. Air conditioner needs to be changed. The old ones have run their course and are too noisy.
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Date of stay: September 2015Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KeduKudzi wrote a review Jun 2019
Harare, Zimbabwe
+1
4.0 of 5 bubbles
Was there for a night room size is just right with basic functions. Super clean and in room tea making facility. Com
fortable bed with new linen. Desk and chair plus separate single sofa. Wardrobe and bag rack. Wonderful place to just rest. WiFi worked well. Breakfast is basic but alright - eggs, sausage, baked beans and toast. Swimming pool on site
Read more
Date of stay: June 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LeeNesbitt, Marketing at Clevers Hotel Chiredzi
Responded 17 Jun 2019
Thank you for such a great review Kudzai! Glad our refurbishment meets your requirements! We look forward to your return in the future.
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MartinMGurajena wrote a review Sept 2017
Harare, Mashonaland East, Zimbabwe
+1
1.0 of 5 bubbles
What happened to Nesbitt once the great hotel in the province,had an awful stay from bed bugs to dust in the rooms,very old tv which had one channel,requested for wifi acces was told he had run out of vouchers,the cleaning ladies just sweep all the dirt conceal it under the bed (check pics).Please refurbish this place to be competetive,all other lodgings are fully booked right and you have just a handfull guests yet your are in the heart of town
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Date of stay: September 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LeeNesbitt, Marketing at Clevers Hotel Chiredzi
Responded 11 Jun 2019
Hello Martin, thank you for your 2017 review, albeit not a great one, however we can finally respond with some great news. 2019 was our year of refurbishment at The Nesbitt Arms, and we have now returned the property to her former glory. Rooms have been gutted and upgraded, public areas freshened up and modernised. Hopefully you will pop in and let us know how it compares to your first not so great experience. We are quite confident you will be blown away with our improvements!!
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Solomon Hamamav... M wrote a review Aug 2017
Chiredzi, Zimbabwe
3.0 of 5 bubbles
Built on the terraces of a small mountain, the Nesbitt Arms Hotel is a historical monument for the South Eastern Lowveld not because it is designated as such but because it brings some memories of the past. The wall hangings make good reading.

A nice quiet place for large meetings yet also a quiet place for a good night's sleep. It is certainly an interesting hide out offering bed and breakfast.
Read more
Date of stay: September 2016
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: All rooms are fine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John C wrote a review Jul 2017
Harare, Zimbabwe
2.0 of 5 bubbles
This used to be hotel of choice for business travellers in the last 5 or so years back. The product is now less competitive and lacks glamour despite so much effort being put by dedicated staff. Shareholders seem to have made a strategic move to invest more in the Bulawayo property which is one of the top hotels.
Read more
Date of stay: July 2017Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LeeNesbitt, Marketing at Clevers Hotel Chiredzi
Responded 11 Jun 2019
Thank you John for your review in 2017 and we hear you! The fabulous news is that we have refurbished!! Have a look at our photography. 2019 welcomes The Nesbitt Arms Hotel back to her former glory with upgraded rooms and refreshed public areas. We would love you to pop in and have a look at all our changes and give feedback!
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Tanaka M wrote a tip Jun 2023
2 contributions2 helpful votes
1.0 of 5 bubbles
"Lame hospitality managerial skills"
Read full review
Solomon Hamamav... M wrote a tip Aug 2017
Chiredzi, Zimbabwe11 contributions2 helpful votes
3.0 of 5 bubbles
"All rooms are fine"
Read full review
VoyageurAfr wrote a tip May 2016
Pretoria, South Africa5 contributions1 helpful vote
2.0 of 5 bubbles
"I really don't know what to say"
Read full review
Not the right property for you?
There are more places to choose from in the Chiredzi area.
FORMERLY KNOWN AS
The Nesbitt Arms
LOCATION
ZimbabweMasvingo ProvinceChiredzi
NUMBER OF ROOMS
31
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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CLEVERS HOTEL CHIREDZI - Reviews (Zimbabwe)

Frequently Asked Questions about Clevers Hotel Chiredzi
What are some of the property amenities at Clevers Hotel Chiredzi?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Clevers Hotel Chiredzi?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Clevers Hotel Chiredzi?
Yes, free parking is available to guests.
Are there opportunities to exercise at Clevers Hotel Chiredzi?
Yes, guests have access to a pool during their stay.