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Hoi An Garden Palace & Spa

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311 Cua Dai Street Cam Chau Ward, Hoi An 560000 Vietnam
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (900)
Room & Suite (171)
Pool & Beach (60)

About

#29 of 387 hotels in Hoi An
Location
Cleanliness
Service
Value
Travellers' Choice
Hoi An Garden Palace is owned and operated by PhuocNguyenCo., ltd, determined to offer high standard hospitality services at competitive rate. Our concept: Relax, recharge, reconnect!
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Full view
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Free shuttle or taxi services
Spa
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Poolside bar
Airport transportation
Shuttle bus service
Taxi service
Couples massage
Foot massage
Full body massage
Head massage
Massage
Baggage storage
Concierge
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Languages Spoken
Vietnamese
1 192Reviews7Q+A60Room tips
Traveller rating
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  • 5
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Popular mentions
Sophie P wrote a review Feb 2021
10 contributions
I booked 2 nights stay at this hotel. I was also understand the covid time that the hotel need to reduce staffing and other.However we don’t have any service in this place. No hot water, asking for the bike, they gave us the one that we can’t use, we need to fix it many time when we used it. When return back to hotel, no one at hotel, it’s like a death hotel which is fine, back to room no cleaning, no new towel, dirty plates from breakfast still there. When we want to shorten our stay we need to wait for staff coming from their home because no one on duty. They are supporting people however we don’t feel relax when i stay here.
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Date of stay: February 2021Trip type: Travelled with friends
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Amariah B wrote a review May 2020
Sydney, Australia97 contributions23 helpful votes
The staff were wonderful. As vegans, the chef made us customised breakfast meals. The food was fresh and extremely tasty. There is a good variety of food choices for breakfast. The body massages are good and convenient. This place offers quality and great value for money. The location is perfect for all amenities. This hotel is our home away from home. Our room is large and nicely fragranced. Our bed is so comfortable. We always come here because of the warm family element. I love the beautiful building and garden settings. When we get our laundry done and ironed, our clothes smell so nice and are placed into the cupboard for us. Additionally, when we left the hotel early in the morning, our meals were packed and ready for us when we went to the airport. All the staff pay attention to the little things that make our stay so special and memorable. I miss this place, I cannot wait to come back again. I highly recommend this hotel.
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Date of stay: February 2020
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Valerie wrote a review Mar 2020
Toulouse, France264 contributions97 helpful votes
A beautiful hotel outside town, with spacious rooms, warm swimming pool, and great service. You are greeted with fresh fruit juice and a smile. Our room had a small private garden with its own swing ! Good breakfast buffet, free shuttle service to town.
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Date of stay: March 2020Trip type: Travelled with friends
1 Helpful vote
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Response from Palace Garden, Dịch vụ khách hàng / Lễ tân at Hoi An Garden Palace & Spa
Responded 07 Mar 2020
Dear Valerie, Thank you for rating us 5* after staying at Hoian Garden Palace. We are very thrilled to read that you have enjoyed your stay here. Thank you for your comments on the staff for being very friendly and helpful. We hope to see you again in near future. Best Regards, Lan Phuong
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Tahir A wrote a review Feb 2020
2 contributions2 helpful votes
We stayed for 2 nights whilst visiting Hoi An. The hotel staff were excellent and attentive to our needs Breakfast had a fairly wide ranging selection and the staff were on the ball in terms of service and friendliness Gina served us at breakfast, she was helpful and made good recommendations for dining in Hoi An old quarter. Bicycles were available if you wanted to explore the nearby paddy fields or cycle to the beach The hotel is nicely situated midway between the old quarter and the beach and our room was quite far back from the road so noise levels were low and allowed for a good sleep
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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Response from Palace Garden, Dịch vụ khách hàng / Lễ tân at Hoi An Garden Palace & Spa
Responded 02 Mar 2020
Dear Tahir, Thank you for rating us 5* after staying at Hoian Garden Palace. We are very thrilled to read that you have enjoyed your stay here. Thank you for your comments on the staff for being very friendly and helpful. We hope to see you again in near future. Best Regards, Lan Phuong
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Aram555 wrote a review Feb 2020
Haarlemmermeer, The Netherlands3 contributions
Stayed in this hotel halfway January for a few days. The styling is spectacular, both outside and inside. The beautifull My and the res of the staf were very helpful. It's close to the city center and the beach. I would defenitly recommend this hotel to anyone!
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Date of stay: January 2020
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Response from Palace Garden, Chủ sở hữu at Hoi An Garden Palace & Spa
Responded 24 Feb 2020
Dear Aram, It is very great to read every nice words you expressed on our property and our service. It was our pleasure to serve you. This is a great motivation for the whole team to try to improve themselves and the quality of service. Wishing you the best and see you next time Kind regards Lan Phuong
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PRICE RANGE
US$31 - US$56 (Based on Average Rates for a Standard Room)
LOCATION
VietnamQuang Nam ProvinceHoi An
NUMBER OF ROOMS
46
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Frequently Asked Questions about Hoi An Garden Palace & Spa
Which popular attractions are close to Hoi An Garden Palace & Spa?
Nearby attractions include Anava Custom Tailor (0.4 km), Anh Silk Family Tailor Shop (0.4 km), and Villagecraft Planet (0.2 km).
What are some of the property amenities at Hoi An Garden Palace & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hoi An Garden Palace & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hoi An Garden Palace & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hoi An Garden Palace & Spa?
Conveniently located restaurants include Circle, Red Dragon Restaurant & Cooking School, and Restaurant 328.
Are there opportunities to exercise at Hoi An Garden Palace & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hoi An Garden Palace & Spa have an airport shuttle?
Yes, Hoi An Garden Palace & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hoi An Garden Palace & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Hoi An Garden Palace & Spa?
Many travellers enjoy visiting Fukian Assembly Hall (Phuc Kien) (1.8 km), Cantonese Assembly Hall (2.2 km), and Kim Bong Carpentry Village (2.8 km).
Is Hoi An Garden Palace & Spa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.