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Paloma Marina Suites

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Ataturk Blv 96/1, Kusadasi 09400 Turkey
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Traveller (838)
Room & Suite (116)
Dining (93)

About

#25 of 192 hotels in Kusadasi
Location
Cleanliness
Service
Value
Travellers' Choice
Paloma Marina Suites is an adults-only hotel within walking distance of the seaside resort town of Kusadasi on Turkey's western Aegean coast. The hotel is set in gardens and has whitewashed walls and traditional red-tiled roofs. The sun terraces by the swimming pool are dotted with trees, and there are plenty of places to sit with a drink from the poolside bar. Inside the hotel, there's a lobby bar and two restaurants. The hotel also has a pâtisserie serving coffee and cake. The public spaces at Paloma Marina Suites are designed to make the most of the Turkish climate and the views across the bay. You can choose a spot under a shady awning by the pool, or one that looks out across Kusadasi harbor. It's a short stroll from the hotel to the nearest beach, and Kusadasi has a choice of other sandy beaches. Kusadasi Marina, one of the largest marinas in Turkey, is opposite the hotel and has a range of seafront restaurants. The resort center is within walking distance of the hotel and has plenty of places to eat and drink. Look out for one of the town's traditional markets.
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Full view
Property amenities
Free public parking nearby
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Evening entertainment
Airport transportation
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Car hire
Business Centre with Internet Access
Meeting rooms
Adults only
Rooftop terrace
Baggage storage
Currency exchange
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Wardrobe / wardrobe
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Marina View
Languages Spoken
English, Turkish
1 044Reviews108Q+A100Room tips
Traveller rating
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Popular mentions
Annette D wrote a review Jan 2020
Ireland11 contributions7 helpful votes
Myself and my daughter stayed here in July 2019, coming to Kusadasi for years have to say this was the nicest hotel we have ever stayed in, lovely rooms great pool, food was brillant we used restaurants in town some nights but great to have that option, the staff were exceptional made us feel very welcome Nediet Bitirim on reception very helpful. Have just booked again for longer with my husband this May so thats says it all CAN'T WAIT!!!!
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Date of stay: July 2019
2 Helpful votes
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Pauline Barnes wrote a review Dec 2019
Huddersfield, United Kingdom14 contributions15 helpful votes
I stayed in this hotel about 8 times in the past when it was self catering and thought it was an excellent place to stay. Seven years since I last stayed it is now of course half board. When we arrived in the early hours of the morning we were given a dried up sandwich as we had missed the evening meal (inedible). The room was on the corner overlooking another hotel pool - I had paid £120 extra for a pool view view (Paloma Rina pool). The room was tiny. I knew the rooms we had stayed in previous years were quite substantial. We got one sheet that would not cover us both (we are not LARGE). The air conditioning did not work and the fan was noisy. Also the patio door did not lock. After not being able to sleep we got up first thing and went to Reception and demanded another room, which was like we had stayed in before. We were moved, The food was not good and if you were a non smoker you had to use one corner of the outside balcony and at the far end there was no lighting or view. Music around the pool was annoying, especially for the older guests, which basically everyone was. What was once a lovely garden with sun beds in the shade is now a forest and blocks the view from most room with the pool view (at the additional cost). Then to top it all I got food poisoning. Had eaten the same as my husband all day, apart from an aubergine and tomato sauce. I think the food is reheated and put back out in an already hot room. I have not been sick like that for 40 years! So, after reading this make your own mind up!
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Date of stay: September 2019
Location
Service
Room Tip: 208 is probably one of the best. Rooms on first floor are smothered in overgrown trees.
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David R wrote a review Oct 2019
Christchurch, United Kingdom414 contributions173 helpful votes
I have read some sniffy reviews about this hotel but my recent 3 night stay was excellent. The room was lovely with separate sitting room and private balcony. The location is good, the food was varied and tasty, the service good and the staff pleasant. Although right at the end of the season everything was maintained to a high level including the swimming pool area. I would stay here again.
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Date of stay: October 2019Trip type: Travelled as a couple
2 Helpful votes
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Response from sentidomarina, General Manager at Paloma Marina Suites
Responded 12 Nov 2019
Thank you for appreciating our quality and service as well as for sharing your review on Tripadvisor. We are glad to hear that you had an amazing stay at Paloma Marina Suites Hotel. We hope to welcome you soon for another memorable stay
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rockfordstone wrote a review Oct 2019
St Ives, United Kingdom271 contributions117 helpful votes
This hotel is a strange one. It has the potential to be a great hotel, but something about it just doesn't hit the mark. Lets start with the positives. The location next to the marina is great, and with only a 10 minute walk into town, it's a great place to locate yourself. The rooms are great. They are nicely sized, clean, comfortable and are considerably better than some of the more higher priced hotels in the town. The pool is sized nicely enough and there were always sun beds available. Sadly that for me is where it ends. The food. Breakfast was ok, there was a nice selection for breakfast, dinner was a let down. The food was generally bland and in often cases kept luke warm by sitting them in water baths. this meant it was soggy and not all that enjoyable. We ate one evening meal then continued to eat out. The entertainment was more or less non existent. We arrived about 30 minutes after the evening entertainment was due to start and it was already finished. The entertainment consisted of dance music (one day even wall to wall rap music) from about 9am until 2am (even if there was no one at the bar or the pool). I'm not old by any means, but it was loud and non stop. Not relaxing at all and after a while you just want to get out of the hotel. What got me the most and really put a downer on our holiday was when we arrived. We went to check in and were told that we had to pay a deposit of 50 Euro/Pounds or 100 TL. This was expected in cash. Normally hotels will take a deposit or will debit a card which allows you to pay to your room. Being asked to stump up cash is a new one for me, there was no mention of this when booking. Secondly, we were told we were not allowed to take any food or drinks of any kind back to the room from outside, this included water. Now i appreciate not bringing food into a half board hotel, but not being able to bring water or own drinks in? the excuse was "we sell it all in the hotel". This is true, but the water only came in small bottles and was vastly overpriced when compared to the market opposite, as was the limited alcohol choice. Sometimes you just want to sit in your room with a glass of wine.. I've already paid £600+ Ultimately, as tidy and as clean as the hotel was, the noise, the food and not having any freedom to bring your own drinks/snacks back to the room just made it so we didn't want to be in the hotel a lot of the time. I've stayed in a number of hotels and know the town well. This hotel could be really good. It just isn't.
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Date of stay: September 2019
Location
Service
Sleep Quality
Room Tip: get a room away from the pool because the constant music is grating
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Response from sentidomarina, General Manager at Paloma Marina Suites
Responded 16 Oct 2019
Thank you for the review and your most valuable comments. We are sorry to read that you did not enjoy several aspects of the stay and wish you shared mentioned above comments with us when in the hotel, letting us make your holiday better. We hope to have a chance of seeing you again in the future to provide you with better memories. Sincerely,
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Lindsay S wrote a review Sep 2019
Worthing, United Kingdom15 contributions22 helpful votes
Booked through Thomas Cook. After booking the all inclusive was changed to half board and we were given the choice to change if we wanted, but decided to go ahead. Arrived at hotel and shown to room, accommodation was good, rooms nice and clean and tea and coffee and kettle available and replenished each day. Air conditioning worked well. One side light not working, fan in bedroom not working, did report but not fixed. However, when the lock failed on our room they were very quick to repair. Swimming pool was not as big as appeared in brochure but we arrived on 3rd September and hotel not so busy, so no problems with sun beds. The hotel is adult only so seemed to attract an average age of 50 plus, although some younger and some older. Managed to get a sunbed each day, although the usual suspects were down there early with their towels! There were a few downsides to our stay at this hotel unfortunately and this was mainly down to the food and customer service. The hotel does not provide a five star service, more 2 to 3 star; this was a shame, as we feel we paid five star prices. - The hotel played booming base music from early till late, so while you were trying to sunbathe you ended up listening to awful, loud, vibrating house type music, when asked to turn this down it had no difference at all. Sometimes I had to just leave and go to my room as I just couldnt stand it. Given the age group sitting around the pool, it was just unbelievable why they thought it was appropriate music. We were not the only ones to find it distressing. I note that there are similar reviews to this, so it must have been going on for some while and not been addressed by the hotel. We arrived at the hotel around 3pm in the afternoon, I hadn't eaten since 3am in the morning, thinking I would avoid plane food and eat at the hotel as I was aware there was a coffee and cake shop. Well, the whole time we were there, the cafe was without staff, there were no cakes. When I asked the hotel if they had any food I could buy, they had no menu and could only offer me a small free pot of nuts!! What!! I never did see any food menus, or food available in the day. And to be fair, if there had been any, you would have been eating it right next to the booming speaker that was placed just by the bar. Breakfast was ok and had all the usual choices, different types of coffee available from a machine although we would often have the chase staff to unblock it, refill it or empty drip tray. On one occasion with no staff whatsover anywhere, myself and another lady went and emptied the drip tray ourselves so we could have a coffee. Evening meal consisted of alot of cold meze that got very repetitive, with a small selection of poor and luke warm foods. For example, cooked white pasta in one pot and a red tomato sauce in another. Chicken nugget, potato croquettes, dry small burger things - just not nice. Having been to Turkey on many many occasions and stayed at different hotels each time, I have always been impressed with the lovely Turkish food, we were not impressed with this! In fact, we gave up after three days and ate out for the rest of our holiday. The hotel has a strict policy about having any food and drink in your rooms or anywhere else. I understand this to an extent, but we got told off for bring in water!! surely only that should be allowed. That morning we were going on a trip at 9am and I tried to ask to buy water from the bar and was told they were not open until 10am so I couldn't. So be prepared to have to purchase all your water from the hotel, or else! We struggled with confirming our transport home as the receptionist spoke very little English, and couldn't understand us at all. She finally phoned someone who tried to translate for her but it resulted in her telling us that our pickup from the hotel would be arriving at 5pm in the evening even though are flight was at midday, we gave up! When we booked out there was no, I hoped you enjoyed your holiday, have a good flight. So generally customer service, lack of available daytime food, flat tonic at the bar, loud music was a bit of a downer for us four. I want to add that we are well travelled, happy to stay at three star, love Turkey, love Turkish food. just disappointed with this hotel, wouldnt recommend it. We were not the only ones who had very similar complaints
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Date of stay: September 2019
Location
Service
Sleep Quality
Room Tip: best be round the back to avoid the loud music
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Response from sentidomarina, General Manager at Paloma Marina Suites
Responded 16 Sep 2019
Thank you for your gracious feedback and compliments. We are delighted to know that you enjoyed a perfect holiday with us. Looking forward to welcoming you back at Sentido Marina Suites Hotel Sincerely,
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PRICE RANGE
US$46 - US$143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
paloma rina kusadasi, hotel paloma rina
FORMERLY KNOWN AS
SENTIDO Marina Suites
LOCATION
TurkeyTurkish Aegean CoastAydin ProvinceKusadasi
NUMBER OF ROOMS
72
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Frequently Asked Questions about Paloma Marina Suites
Which popular attractions are close to Paloma Marina Suites?
Nearby attractions include Martins Bar (0.1 km), Setur Kusadasi Marina Carsi (0.2 km), and Hayal Kahvesi Kusadası (0.3 km).
What are some of the property amenities at Paloma Marina Suites?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Paloma Marina Suites?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Paloma Marina Suites?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Paloma Marina Suites?
Yes, free public parking nearby is available to guests.
What are some restaurants close to Paloma Marina Suites?
Conveniently located restaurants include Tranche steak house, Mezgit Restaurant, and Bottarga Restaurant.
Are there opportunities to exercise at Paloma Marina Suites?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Paloma Marina Suites have an airport shuttle?
Yes, Paloma Marina Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Paloma Marina Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Paloma Marina Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.