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Thoroughly enjoyed our week here. Staff very helpful & accommodating. Buffet theme nights are amazing, especially seafood night. Day spa lovely, great shuttle service to front gate and town. Spacious rooms. We loved spending afternoons in the pool after exploring the area in the mornings....More
We had some issues with getting the desired room at Novotel Phuket resort during Check In. However Ms. Pang at the front desk helped us with her courteous behaviour and to show the true spirit of customer service.
Some Air conditioning water leakage problem we...More
Since I was travelling first time to Phuket with family, I was confused which area we should be staying at. After some research I realized there is no point in staying away from Patong the central Phuket. Novotel Phuket is in Patong, closer to the...More
After an initial hicup with the allocated room we were shown a number of different rooms before settling on rm 408. great location within resort and even better view. Yes hotel faciluties could do wth an upgrade but very seviciable. Great pool area and breakfast...More
Thank you so much for the warm hospitality. The three days at your beautiful resort were an absolute treat! would like to mention particularly Ms. Mew who went out of her way to get us a room which would be comfortable for my aged mother...More
Response from Heather F | Reviewed this property |
Given there was not a day go by when we didn't see at least 2 motor bike accidents - we opted for tuk tuk transport. You need to be very careful as you will be responsible for any damage to scooter (no insurance available... More
Given there was not a day go by when we didn't see at least 2 motor bike accidents - we opted for tuk tuk transport. You need to be very careful as you will be responsible for any damage to scooter (no insurance available) and you may have difficulty covering yourself for accidents with your travel insurance.