Kibo Palace Hotel Arusha

Kibo Palace Hotel Arusha

front entrance to Kibo Palace
Traveller (277)
room
Room & Suite (95)
Dining (33)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.5
#7 of 82 hotels in Arusha
4.3 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
KIBO PALACE HOTEL Arusha: Named after the highest peak of Africa’s highest mountain, Mt Kilimanjaro, Kibo Palace Hotel is one of Arusha's most exciting and innovative luxury hotels. The contemporary and African decor gives this gem in the heart of Arusha a great attitude. The hotel is located 45 minutes drive from Kilimanjaro International Airport (KIA) and a 15-minute walk from Arusha city center and the Arusha International Conference Center. The hotel hosts professionals, the business community and international organizations to a Corporate Networking Cocktail every last Thursday of the month offering them a platform to exchange ideas and enhance businesses and also encourage personal growth for the professionals through inviting great speakers to these event. Kibo Palace Hotel offers a range of diverse facilities for both business travelers and leisure stays. These include:- 77 tastefully designed luxurious guestrooms and suites. All rooms are equipped with modern amenities to make the stay comfortable.- Fully-equipped conference and meeting facilities which can accommodate up to 150 people, well-appointed with the necessary modern equipment – Wireless Internet, Video Conferencing Facilities, LCD Projectors, State-of-the-Art Audio Visual Equipment and secretarial services.- The Kilimanjaro Restaurant will satisfy the most discerning gastronomic connoisseur with a splash of African, Continental, Asian or Oriental cuisine.- The Lounge Bar at Kibo Palace Hotel is a pleasant and sophisticated meeting place, ideal for an aperitif or an after-dinner drink. The guests can relax and sip wines, champagnes and classic cocktails prepared by expert barmen. The hotel has a happy hour and live entertainment every Wednesday and Friday evening from 05.00 p.m. to 08.00 p.m.- The Pool Bar is located near the swimming pool with a view of our lush gardens as a sundowner serving a variety of fresh juices and snacks. Recreational facilities include- Outdoor swimming pool set in landscaped gardens.- Health & fitness center with state of the art gymnasium, sauna, steam bath and massage parlour.- Arusha Gymkhana’s 9-hole golf course and 7 tennis courts are situated 3 minutes drive from the hotel. Other services: Forex bureau open from 07.00 a.m. to 10.00 p.m., Airport transfers and car hire, VIP airport transfers in luxury vehicles, Gemstones boutique, Event Management, Safari bookings, Wireless internet complimentary for all in-house guests. The beautifully landscaped lush garden around the hotel’s pool area is one of the most prominent venues in town for staging wedding and outdoor functions. We offer a variety of facilities and rooms, specially adapted bathrooms and wider access for wheelchairs, as well as other facilities including parking for physically challenged persons. Kibo Palace Hotel, with its diverse facilities and friendly service, is a preferred destination for international travelers, holidaymakers as well as local businessmen and families. The multinational management team of the hotel is continually strives to provide excellent service maintaining an international standard for all its facilities on offer; all these combine to deliver an unforgettable personal experience.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Poolside bar
Banquet room
Meeting rooms
Spa
Full body massage
Steam room
Baggage storage
Concierge
Newspaper
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Housekeeping
Electric kettle
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Swahili

Location

Nyerere Road, Arusha Tanzania
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 86 out of 100
86
Arusha Airport
Kilimanjaro Airport
41.4 km
See all flights
433Reviews8Q+A82Room tips
Traveller rating
  • 195
  • 185
  • 35
  • 12
  • 6
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
EmpressJ wrote a review Feb 2020
Toronto, Ontario73 contributions11 helpful votes
4.0 of 5 bubbles
We stayed here at the beginning and end of our safari as arranged by our safari tour operator Easy Travel and have no complaints.
Upon arrival, I was surprised with a special birthday message spelled out with flowers on the bed :) truly appreciated and a very warm welcome and start to our vacation in Tanzania.

The rooms are nice and clean and the beds are comfortable. The staff are super friendly and accommodating. The only thing I would mention is that the showers are really tiny and don't provide a lot of space to move around.

The restaurant provides plenty of options that should suit the palette for all.

Nonetheless, it was a comfortable stay and you won't regret spending time at the Kibo Plaace Hotel.
Read more
Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kibopalacehotel, Guest Relations Manager at Kibo Palace Hotel Arusha
Responded 21 Feb 2020
Dear Sir / Madam, Thanks for taking your time to write to us, Its to our wish we fulfilling our patron’s desires and we do strive to exceed their expectations in the essence and spirit of our tag line “home of luxury”. Thanks again for this as its the only way which can help us improve and grow. Much Appreciated.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charles Grey wrote a review Nov 2022
29 contributions12 helpful votes
4.0 of 5 bubbles
Kibo Palace was the first stop of a Tanzanian safari we booked with Kuoni and it was a great little refuge after 12 hours of travelling.

The hotel itself is clean and tidy and the staff are all very polite and speak good English. More of a business hotel than a tourist one, there was a lot of business suits and military uniforms around having various meetings, it was quite interesting to be honest.

The hotel is a little tired but the rooms were clean and absolutely massive! (Actually too big a cheaper room would have been fine, ask for a downgrade if you book a package tour like we did)

Sadly, Arusha itself is not exactly a casual place to stroll around and not a tourist location. Our tour guide advised against going out unaccompanied, though I wish there was some good local guides so you could have met some real Tanzanian locals in this mini city.

The buffet was very nice with a huge selection of food, plenty of westernised food for the less adventurous though we liked trying the arrow root which we were told was local. We did not try the pool but it looked nice and we enjoyed our first evening sitting out and reading books while enjoying the charming little garden and local beers and wines (yup Tanzanian wine is genuinely good!)

I would not book a long stay, but a day or two at the end or start of your holiday as a buffer would be perfect for a rock solid finish or start. Would happily book again before jumping into a safari!
Read more
Date of stay: September 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: No need to book a suite, the rooms are huge.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zeno Laswai, Owner at Kibo Palace Hotel Arusha
Responded 13 Nov 2022
Dear Charles, Thank you for staying at Kibo Palace Hotel and sharing your positive rating. We are delighted to hear that you enjoyed our food and were happy with our garden and that you enjoyed your room. I would recommend that if you do get a chance to visit us again, please speak to the receptionist about a local guide as we normally have one available upon request. We also do have an African Buffet famously known as African Night at the hotel on Fridays. We hope that if you are ever around on a Friday even if not necessarily at the hotel to try our African buffet, I can assure you that you will not be dissapointed. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Kibo Palace Hotel. Best Regards, Kibo Palace Hotel - Arusha
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
temituoyo wrote a review Mar 2020
Lagos, Nigeria97 contributions39 helpful votes
4.0 of 5 bubbles
Spent a working week in February 2020 at the Kibo Palace Hotel and loved every moment there. The welcome at the reception with a cold glass of passion juice foretold of a place to relish. My room, located in the rotunda section of the hotel was large and well furnished. It was kept very clean with fresh supplies of linen daily. The breakfast was a lovely spread of continental and local offerings. The staff always had a smile on their faces and ever willing to meet ones needs. A great place to stay.
Read more
Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zeno Laswai , Marketing at Kibo Palace Hotel Arusha
Responded 20 Apr 2021
Hello Temituoyo, Thank you for leaving us a fantastic review. It was our absolute pleasure to ensure that your stay with us exceeded your expectations. We are grateful for your business and wish you all the very best in your future endeavours. Please come visit us again! Kibo Palace Hotel - Arusha
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Khalid wrote a review Jul 2021
Arusha, Tanzania225 contributions46 helpful votes
3.0 of 5 bubbles
I came here for breakfast with a friend. I will start with what could be improved and then talk about what I liked. I must say I was not to pleased with the service at the restaurant .

Customer service needs improvement. The waitress acted like didn’t expect to have non-resident customers for breakfast as I asked for the breakfast menu. After we ordered the omelette which was very expensive compared to similar hotels in the city, what was brought to the table was just an plain omelette without the chips and salad that was meant to come with it as per the menu.

I told the waitress and she went to fix it. No apology or explanation offered. It was a very uncomfortable experience especially because I am a number one supporter and fan of the Kibo Palace in Moshi and held similar experience here. Perhaps this Arusha one can learn from them. When it came to pay I said I’d like to pay in card and was told to go to reception to do it. At reception I was received well and the transaction went smoothly.

What I did like about this hotel. The hotel is beautiful inside and the male staff are very professional. The have facilities like sauna that I look forward to trying. I will give this place another chance hence my generous stars.
Read more
Date of stay: June 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joselito E wrote a review Dec 2020
Kinshasa, Democratic Republic of the Congo44 contributions7 helpful votes
1.0 of 5 bubbles
Wanted to have some food after an excellent massage at this hotel. The price for tilapia was expensive (35.000), but it was late and I was hungry and not in te mood to go somewhere else. The fish was overdone, the veggies were boring. The food was without taste or soul and defintely over priced. There was horrible music played by some guy on a synthesizer to make the experience even worse.

Better to go eat a 10.000 shilling meal in a simple eatery on te streets.
Read more
Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zeno Laswai , Marketing at Kibo Palace Hotel Arusha
Responded 20 Apr 2021
Hello Joselito, Thank you for choosing to dine with us at our Kilimanjaro Restaurant. We are glad to hear that you enjoyed your massage session during your most recent visit at the hotel. We are also sorry to hear that our service did not live up to your standards. Ever since the covid19 pandemic hit back in March 2020, we cut down on staffing and not always is there a head chef in the kitchen to supervise the sous chefs. Starting March 2021, we have however slowly increased the number of people working per shift and this has also eased the stress of one person responsible for doing everything. We take your experience to heart and if you are open to discussing this further, please call us at +255 753 036 444 and you can ask to speak with Duncun, our Operations Manager to obtain a discount on your next visit. We'd greatly appreciate to make things right and work towards earning your business. Cheers, Kibo Palace Hotel - Arusha
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JustOnTheWay wrote a review Jul 2022
Frankfurt, Germany150 contributions70 helpful votes
4.0 of 5 bubbles
For three nights on a business trip this hotel was a good choice. Rooms are spaceous and are equipped with all you need on a short trip. Try to avoid a room towards the Old Moshi Road though, as these rooms are very noise as the windows are old and not soundproof.
The wifi connection is fast.
The gym is small but offers all you need for a workout after a long day of meetings.
The restaurant is quite expensive but the quality is rather average. Also the variety of the breakfast buffet is rather small.
Read more
Date of stay: July 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brian T wrote a review Sept 2023
Scottsdale, Arizona5 contributions1 helpful vote
5.0 of 5 bubbles
The hotel was beautiful with a pool, bar, and dining room. The room was great. The bathroom was even better. They had a separate shower and bathtub. There was a plethora of amenities like shampoo, body wash, shaving equipment, etc.

Meals (breakfast/dinner) were included with the room. The meal was a buffet consisting of a wide assortment of dishes.

The hotel is in a great location. Walking distance to a variety of shops and restaurants.
Read more
Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
Room Tip: The desserts looked great but weren't very tasty.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Judith Ogutu, Sales at Kibo Palace Hotel Arusha
Responded 01 Oct 2023
Dear Briant, Let us thank you for choosing Kibo Palace Hotel Arusha for your stay and we are glad we were able to meet and exeed your expectations. We were truly pleased to hear that you enjoyed hotel, location and room. We would love to have the chance to welcome you back in Arusha for another stay. Best Regards, Kibo Palace Hotel ^ JR
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sanyukta wrote a review Sept 2022
Gurugram (Gurgaon), India487 contributions97 helpful votes
4.0 of 5 bubbles
In Arusha, we stayed here for one night before we embarked on our African safari adventure.

There is absolutely nothing to complain about the hotel - great and smiling service from every staff member, well appointed and clean rooms and good F&B. We even ordered room service, which was also good.

The fixed menu for dinner had big portions, which you can ask your waitress to reduce. Guests seemed to be enjoying the pool as well - we didn’t get the chance due to paucity of time.

There was also a wedding photography session in the lawns for a Tanzanian newly married couple - that was sweet. All in all, good hotel.
Read more
Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zeno Laswai, Owner at Kibo Palace Hotel Arusha
Responded 18 Oct 2022
Dear Sanyukta, Let us thank you for choosing Kibo Palace Hotel for your stay and we are glad we were able to meet your expectations. We are very glad to receive your compliments about room, hotel and pool. Once again, thank you for your excellent review and we look forward to welcoming you again soon at Kibo Palace Hotel. Best Regards, Kibo Palace Hotel - Arusha
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vicky C wrote a review Jan 2023
Portsmouth14 contributions4 helpful votes
5.0 of 5 bubbles
My husband and I visited Kibo palace for the second time in 4 years and it did not disappoint. All the staff went above and beyond to make our trip memorable. A couple of shout outs go to Jerome the restaurant manager, who always went out of his way to make sure every dining experience was amazing. Sunday was an INCREDIBLE bar tender, making the best mojito I have ever had, and always with a smile. The bell men were always so helpful and wouldn’t allow me to carry a thing. Our room was always cleaned to a fantastic level. Reception would always assist with any enquiry. I am sorry I do not know more names, but thank you so much for making our visit incredible. We will be retuning within the year.
Read more
Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Zeno Laswai, Owner at Kibo Palace Hotel Arusha
Responded 15 Jan 2023
Dear Vickyc, We are very happy that you chose Kibo Palace Hotel for a second time for your stay in Arusha. Our team is very happy that you enjoyed your stay at Kibo Palace Hotel and that your overall experience was excellent. We work hard to ensure that we meet and exceed our guest needs and we are glad that your visit reflected this. We would love to welcome you back again within the year. Kind Regards, Kibo Palace Hotel - Arusha
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mark M wrote a review Sept 2023
Burlington, Canada120 contributions82 helpful votes
5.0 of 5 bubbles
My wife and I stayed here one night as part of an Easy Travel tour. Wow, what a committment to customer service. As we were celebrating an anniversary, unbeknownst us, before we checked into our room the hotel staff meticulously placed hundreds of rose petals all over our room, including a big heart of towels and rose petals on the bed. Given the number of rose petals and their placement, this would have taken a considerable amount of time to undertake. Suffice to say, we were completely shocked and overwhelmed. The room itself was also very nice with a king sized bed, nice furnishings and a gorgeous view overlooking the pool. Dinner that evening and the buffet breakfast the next morning were absolutely delightful! Overall, we had a fabulous stay thanks to the superb customer service of the hotel staff. Thank you so much.
Read more
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Judith Ogutu, Sales at Kibo Palace Hotel Arusha
Responded 06 Sept 2023
Dear MarkM553, Thank you for staying in Kibo Palace Hotel Arusha and sharing your positive rating. We are very glad that you enjoyed your stay and that you were happy with your stay. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future. Kind Regards, Kibo Palace Hotel^ JR
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Arusha area.
PRICE RANGE
R 2,977 - R 3,865 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kibo palace arusha
LOCATION
TanzaniaArusha RegionArusha
NUMBER OF ROOMS
77
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

KIBO PALACE HOTEL ARUSHA - Reviews & Price Comparison (Tanzania)

Frequently Asked Questions about Kibo Palace Hotel Arusha
Which popular attractions are close to Kibo Palace Hotel Arusha?
Nearby attractions include House of Gems Tanzania (0.2 km), Swahili Art Group (0.3 km), and Vivid Green Gems (0.03 km).
What are some of the property amenities at Kibo Palace Hotel Arusha?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Kibo Palace Hotel Arusha?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Kibo Palace Hotel Arusha?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Kibo Palace Hotel Arusha?
Yes, free parking is available to guests.
What are some restaurants close to Kibo Palace Hotel Arusha?
Conveniently located restaurants include Georges Tavern, The Blue Heron, and Hot Tandoor Village Indian cuisine.
Are there opportunities to exercise at Kibo Palace Hotel Arusha?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Kibo Palace Hotel Arusha have airport transportation?
Yes, Kibo Palace Hotel Arusha offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Kibo Palace Hotel Arusha located near the city centre?
Yes, it is 0.6 km away from the centre of Arusha.
Are any cleaning services offered at Kibo Palace Hotel Arusha?
Yes, dry cleaning and laundry service are offered to guests.
Does Kibo Palace Hotel Arusha offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
All Arusha HotelsArusha Hotel DealsLast Minute Hotels in ArushaHotels near Kibo Palace Hotel Arusha
Things to DoRestaurantsFlightsHoliday HomesTravel StoriesCruisesCar Hire