Bright Star Hotel

Bright Star Hotel

Block no 15 Sakina 100m opposite Sakina Supermarket, Arusha Tanzania
The "common balcony" outside my room (facing the front of the Hotel)
Traveller (9)
A partial cloud-covered view of Mount Meru (from one end of the "common balcony" outside my room)
Room & Suite (10)
A breakfast with some variety of items in the morning
Dining (4)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.5
#42 of 82 hotels in Arusha
3.8 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Featuring joining tours to Tanzania parks Serengeti, Ngorongoro, Lake Manyara, Tarangire, Arusha National Park, Materuni village and climbing Mt. Kilimanjaro, Bright Star Hotel is a Tourist friendly Budget Hotel situated in Arusha, on Moshi Namanga Road, Sakina area opposite the Sakina supermarket. The property has a bar, as well as a restaurant serving African and international cuisine. The property is set 1.3 km from Arusha Bus station and offers free pick up for guests who book the hotel. Arusha Airport is 8km away and pick up is provided by the hotel shuttle at a cost of US$ 10.0 one way for the vehicle. KIA-Kilimanjaro International Airport is 55 km from Bright Star Hotel and pick up is provided by the hotel shuttle for US$ 35.0 for the vehicle. At the hotel, rooms have a desk and a TV. Each room is equipped with a private bathroom and free toiletries, some rooms have a balcony. All rooms at the accommodation are comfortable and hygienic. Breakfast is included in the room rate.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Bicycle rental
Bicycles available
Airport transportation
Business Centre with Internet Access
Spa
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Kid-friendly buffet
Special diet menus
Game room
Hiking
Walking tours
Shuttle bus service
Car hire
Hot spring bath
Massage
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
Shoeshine
Room features
Desk
Housekeeping
Room service
Seating area
Telephone
Bottled water
Bath / shower
Complimentary toiletries
Clothes rack
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Trendy
Boutique
Languages Spoken
English, Swahili

Location

Block no 15 Sakina 100m opposite Sakina Supermarket, Arusha Tanzania
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 50 out of 100
50
Arusha Airport
Kilimanjaro Airport
44.2 km
See all flights
11Reviews1Q+A3Room tips
Traveller rating
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  • 4
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Detailed Reviews
CS Murthy wrote a review Apr 2020
1 contribution
4.0 of 5 bubbles
Stayed there with my mom, wife and son from 05-07 January 2020. Checkin formalities were very smooth and we were even offered a choice of rooms. The rooms are clean and well appointed with decent facilities. Veronica is an affable manager who is always available for any help and she and her staff make one feel very comfortable and wanted. Additional fans an bottled water were provided as required,

The property has a nice kitchen and a reasonably well stocked barand really no requirement to step out for these basics. The staff is very prompt to respond. As food is made to order it does take a little time but is sumptuous and tasty. We had most of meals on property. Our requests for tea/coffee and snacks at odd hours as also warm water for my mother were accepted with a smile and very satisfactory.

Due to plumbing issues, hot water was not available on the first afternoon but Veronica had it quickly sorted out and we had good running hot and cold water for the rest of our stay.

Veronica is a one stop shop for any requirements. She arranged taxis for us whenever required to town and the airport, helped with payment issues, checked in often to see we were comfy and attended to even the smallest quirk with a bright smile...in all a wonderful and professionally very competent manager

In all a very pleasant stay with fond memories.

CS Murthy
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Date of stay: January 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Rooms on first floor that open to the balcony are the best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aidasas wrote a review Mar 2024
Vilnius, Lithuania148 contributions95 helpful votes
5.0 of 5 bubbles
We have stayed at this hotel twice. The customer service is FANtASTIC. On our first stay, our flight has arrived earlier but the hotel sent the bus ahead of time , it makes a difference for the group of 15 people. Breakfast was great. Rooms were clean. It is not a Kempinski, but if you wish to experience true African hospitality, african showers special, if you wish to wake up to rooster coco-reekoo every morning, seeing many locals around the corner , this is the right pick ! ( taxi to city center around 4 usd , tuk tuk around 1 USD )
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Date of stay: March 2024
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wali N wrote a review Feb 2024
Dubai, United Arab Emirates7 contributions1 helpful vote
5.0 of 5 bubbles
Great place for budget friendly travellers.
Hospitable and caring staff.
Exactly what the pictures show!

Overall experience was amazing. The breakfast and lunch was also delicious. The location was also close to the city centre and shopping places
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kcmmb wrote a review Aug 2017
Singapore38 contributions42 helpful votes
4.0 of 5 bubbles
they have a laundry running below and are cheper online than in person but charge 30$ for early check in which is almost 50% of booking price
but they have cheaper deals for head mean who hire rooms for their workers

they take your carkey and damaged my case but receptionist taped it for me

nice rooms though can be noisy

hot water was brilliant but runs out
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Date of stay: July 2017
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: higher non smoking floors
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LM82 wrote a review Jan 2020
Auckland, New Zealand74 contributions50 helpful votes
1.0 of 5 bubbles
A bed, cold shower, and very slow service.
This establishment is overstaffed with workers doing absolutely NOTHING.
We booked to stay here for one night before, and one night after our safari tour.
On the first night we realized the internet wasn't good, in fact it kept turning on and off. Both my partner and I work while traveling, so we only book accommodation with wifi - which they said they had...

The staff is so lovely (and I'll generalize it to the whole of Africa - they're nice!), but don't mistake a nice person for a good and professional worker.
We ordered dinner that night, and they told us to come back in one hour, which is fine (kinda)... hour and a half later - 30min waiting at the table dinner comes.
They asked us what time we wanted breakfast, we agreed to be served at 7am, as we were being picked up at 8am.
We woke up at 6am to work, and there was no wifi. At 6:30 I went down to reception, where there was no one. Someone then woke up, and came out of their room - she had clearly only just woken up. When I asked about the wifi, she said it was a service issue, and I confirmed with her our breakfast at 7am - in 30 min.
At 7am we came down, and NOTHING was happening… the owner arrived at 7:15, and I told her that we needed internet, and our breakfast served asap, as we needed to work, to eat, as we needed to leave soon. She, very slowly, turned the router off and on, and the wifi was back. OUr breakfast was served at 7:45am

We should’ve canceled the second night, but for budget reasons, we kept it. We were received by 4 staff - 3 of them helped us taking our luggage up. As soon as I got the room, I realized we didn’t have hot water… and the wifi was very broken.
We ordered dinner, and it took over an hour - expected this time. And we agreed with the staff to have breakfast - at this time - at 8am (which we assumed would be much easier). When we went down, there was already a couple having breakfast. “Great” - we thought, they are already working. Wrong! At 8:30 we were served our breakfast.

Summarizing:
People are nice, but the service takes a long time to get done - including wifi.
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Date of stay: January 2020
3.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesService
Room Tip: make sure there's hot water
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
That_x_Sean wrote a review Sept 2018
Tucson, Arizona4 contributions1 helpful vote
5.0 of 5 bubbles
Great experience at this hotel. Super-friendly and helpful staff. Excellent meals, prompt airport transfer and laundry service. Plenty of hot water for showers.
Finding the hotel was a little challenging at first -- yes, it is down that little bumpy side street. The GPS coordinates are correct. (If approaching from Nairobi Road, look for the building with the cement advertisement & turn left there.)
There is a supermarket and ATM nearby.
Secure parking area for my motorcycle.
Downtown is just a short boda-boda or taxi ride away.
The Wifi signal was not always great.
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Date of stay: September 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Myo M wrote a review Jun 2022
Coquitlam, Canada26,541 contributions1,130 helpful vote
+1
4.0 of 5 bubbles
It was a good-enough stay at this place in my "quiet room" (at like about the end of a corridor) with a nice-sized ensuite, a TV (only one or two channels but some good "news channels" available on request) and especially the nice "extra space" of the balcony outside my room (a "common balcony" to share with the nearby rooms but as it was at the time was pretty much only me to use that balcony and looking to the back from "one end" of which being a view of Mount Meru on a clear day). But yes, it was really the food which was the "best part" of staying here with quite a variety of items in my breakfast plate (no buffet but prepared by the staff) and a good number of items to choose from for lunch & dinner ranging from fulfilling dishes to lighter items like soups (no need for me to go out for meals during my stay except for those during the 4-day safari & the lunch on the day-trip day).

And yes, apart from a pleasant 8-night stay (three of which on a safari though), my many thanks are for the manager Veronica for the excellent guest service provided by first picking me up at the Bus Station on my arrival late evening then booking the two tours for a "lifetime memory" (a 4-day safari for Tarangire, Serengeti & Ngorongoro Crater and a day trip to Materuni Village) and finally waking up very early in the morning to make sure of my timely departure to the Bus Station for my return to Dar es Salaam (and for which she'd also bought the ticket); thanks so much, Veronica, and yes also the ladies in the kitchen for the "nice & filling" meals.
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Date of stay: December 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tolpag wrote a review Apr 2019
32 contributions4 helpful votes
5.0 of 5 bubbles
Good value for the money. The room was very nice and clean, and the staff were friendly and helpful. The only minus was that it was a bit hard to find outside the city center, even for the taxi drivers.
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Date of stay: July 2018
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jerry and Nancy S wrote a review Mar 2019
7 contributions2 helpful votes
5.0 of 5 bubbles
This hotel has to be the best bargain in Arusha area. It is well appointed quiet, and clean. The staff was freindly and accomadating. Breakfast and dinner were both very good. (Note breakfast was extra - $5). This hotel is hard to find and could use better signage from the main road.
Read more
Date of stay: March 2019
5.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
krosestone wrote a review Mar 2019
6 contributions
5.0 of 5 bubbles
We were so happily surprised to find this hotel in the Sakina area of Arusha. Vero and her friendly staff provided excellent service, answered all of our questions, arranged for transportation, and in general, took very good care of us. The rooms were spacious and neat. The grounds immediately surrounding the hotel were beautifully kept with plants. Other than a neighboring rooster, the area was quiet for sleeping. Our only difficulty was in finding the hotel; there are no signs on the main road, and we had to ask several people where to go to find it. The side road it is located on off of the main road is next to a butcher shop and currently near a collapsing building advertising Blue Band margarine. Good luck finding it, but if you do, you will like it. Food was great too.
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Date of stay: March 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CS Murthy wrote a tip Apr 2020
1 contribution
4.0 of 5 bubbles
"Rooms on first floor that open to the balcony are the best"
Read full review
LM82 wrote a tip Jan 2020
Auckland, New Zealand74 contributions50 helpful votes
1.0 of 5 bubbles
"make sure there's hot water"
Read full review
kcmmb wrote a tip Aug 2017
Singapore38 contributions42 helpful votes
4.0 of 5 bubbles
"higher non smoking floors"
Read full review
Not the right property for you?
There are more places to choose from in the Arusha area.
PRICE RANGE
R 368 - R 424 (Based on Average Rates for a Standard Room)
LOCATION
TanzaniaArusha RegionArusha
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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BRIGHT STAR HOTEL - Reviews & Price Comparison (Arusha, Tanzania)

Frequently Asked Questions about Bright Star Hotel
What are some of the property amenities at Bright Star Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Bright Star Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bright Star Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Bright Star Hotel?
Conveniently located restaurants include The Baobab Restaurant, Msumbi Coffees, and Shock in Town Cafe.
Does Bright Star Hotel have airport transportation?
Yes, Bright Star Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Bright Star Hotel?
The staff speaks multiple languages, including English and Swahili.
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