Gold Crest Hotel

Gold Crest Hotel

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Traveller (51)
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Room & Suite (10)
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About

4.0
#27 of 83 hotels in Arusha
4.6 of 5 bubbles
Location
4.1 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.0 of 5 bubbles
Value
Our boutique accommodation in Arusha has 3 types of guestrooms. We have the Single Executive, Double Executive, Family Executive and the Presidential Suite that has more than enough room for 4 adults.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Dry cleaning
Laundry service
Wifi
Hot bath
Bar / lounge
Restaurant
Breakfast buffet
Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English

Location

Old Moshi Rd, Arusha 255 Tanzania
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Arusha Airport
Kilimanjaro Airport
41.2 km
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56Reviews1Q+A7Room tips
Traveller rating
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Time of year
Traveller type
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Detailed Reviews
Pat M wrote a review Jun 2023
5.0 of 5 bubbles
Very comfortable hotel with large rooms, very friendly staff and incredibly helpful chef who asked to see me to discuss my special dietary requirements. Food and wine were very good with extensive breakfast. The best wine we drank whilst in Tanzania!
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Departure635613 wrote a review Aug 2023
5.0 of 5 bubbles
Welcoming staff. We received a welcome drink and the next morning enjoyed a wide array of fresh and delicious food at the breakfast. The staff were very hospitable and the hotel is positioned well for those wishing to travel between Kilimanjaro and the Serengeti or Ngorogoro. 1 comment to improve would be hot water (there was none) though that might not be in the hotel's control.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Safe and well lit so can check in at any time
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jane wrote a review Feb 2020
Davis, California
+1
5.0 of 5 bubbles
We stayed one night at this excellent hotel. We had presidential suite, which like apartment: a roomy living area, big kitchen and two large master bedrooms. Some areas in the room showed tired looking and rusty, but in general, rooms were clean and bedding were comfortable. Continental breakfast was sufficient and good.
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Date of stay: July 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Giorgia M wrote a review 13 Jul
Livorno, Italy
2.0 of 5 bubbles
Very old hotel that definitely needs renovations. Good base for a one night stopover if you’re going on a safari, but if you need something longer, look somewhere else.

Not a four star hotel, more of a low 3 stars. Everything was very outdated and the WiFi wasn’t working in our room, we were on the ground floor and we needed to step closer to the window overlooking the pool in order to get a bit of signal.

There’s an alley next to it with a nightclub that doesn’t help it you’re looking to catch sleep.

The bathrooms were small, not that clean and extremely old. Curtains had probably been washed last ten years ago.

We got charged for a cappuccino at breakfast even if breakfast (very limited choice) was included.
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Date of stay: July 2024
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connector63680361583 wrote a review Nov 2023
Chester, United Kingdom
1.0 of 5 bubbles
Arrived at hotel and checked in around lunchtime, spent rest of day relaxing by pool as we were meeting our daughter and partner before going on safari the following day. We have no complaints about the room only the very poor TV reception. We had an evening meal which was good and a couple of drinks before going to bed. The following morning we arose early, sorted all our belongings out and put our passports documents and money into our hand luggage. We left the luggage in our locked room and went down for breakfast. After breakfast we went back to our room just to pick up our belonging and went to reception, paid our bill and waited for our daughter and safari guide to arrive. After they arrived our safari guide loaded our luggage into the vehicle and we set off on our adventures. Upon arrival at our safari lodge, at check in, we found out that our passports, documents and money were missing from our hand luggage. The bag had not been out of our sight for the duration of our trip from the Gold Crest. We contacted the hotel and they provided us with CCTV of the time the bags were in reception, nobody went near them. We aasked if there was CCTV covering the room area (203) and they told us no. We asked if anyone had handed anything in again they replied no. We can only assume that the documents etc, were taken whist we were at breakfast. We have emailed them more than once since arriving home but have not had a reply.
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Date of stay: October 2023
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Based on our experience keep your documents etc with you.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from samwel zephania, Owner at Gold Crest Hotel
Responded 17 Jan 2024
Dear Sir/Madam Thank you for taking the time to share your experience with us. We sincerely apologize for the disappointing turn of events during your stay at Gold Crest Hotel. It is disheartening to hear about the loss of your passports, documents, and money. We appreciate your detailed account of the events leading up to the incident. Our team takes the security and well-being of our guests very seriously, and we are truly sorry that this unfortunate incident occurred. We have thoroughly investigated the matter, reviewing the CCTV footage provided, and it is indeed perplexing that there is no evidence of anyone approaching your luggage during the time it was at the reception. We understand how distressing the loss of such important items can be, and we empathize with your frustration. As for your unanswered emails, we sincerely apologize for any communication lapse. This is not reflective of our standard operating procedures, and we will investigate why your emails were not responded to promptly. Rest assured, we take guest feedback seriously and are committed to improving our services. Please know that your feedback is invaluable to us, and we will use it to enhance our security measures and overall guest experience. We regret any inconvenience this incident may have caused and hope it does not overshadow the positive aspects of your stay. If there's anything more we can do to assist you, please do not hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for a more positive experience in the future. Warm regards, Samwel Zephania Email:sales1.arusha@goldcresthotel.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SN wrote a review Sept 2023
New Delhi, India
5.0 of 5 bubbles
The room is wow - I got the big one - a bed room with attached room, one children room with attached bath, one big kitchen and a big hall. Wow such a luxury and big space for a single business traveller. Food is more great for non vegetarians. Clean room with Very great support. My special thanks to Mr Samuel who helped me to book this hotel.
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Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
STANISLAS L wrote a review Aug 2023
5.0 of 5 bubbles
Really good !
Rooms are awesome with kitchen, huge bathroom and large size bed.
The buffet is also nice and the staff really kind.
You'll have all you need and reactivity in cas of issue.

Nice to know you
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Moshiborn wrote a review Mar 2018
Seattle, Washington, United States
4.0 of 5 bubbles
We have stayed here many times over the years of going to Tanzania. The rooms/suites have not changed in all these years. Service is very good, rooms have sitting area, kitchen, and big bedroom, nice bathroom. TV was old and did not work so well, but I don't need a TV so that was fine. Internet worked best on ground floor, dining room and lobby, but it is free. Pool is nice, did not use it this time. Beds are still very hard! It is a good location easy to walk downtown and near nice places to eat.
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Date of stay: March 2018
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: I would get a room on the second floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cloust wrote a review Jul 2019
Orange county
4.0 of 5 bubbles
Though I was here for only the day and night I had a pleasant stay. The room was clean, quiet and comfortable. In addition though I did not need it the room had its own kitchen area. The food was adequate and the staff very nice, helpful. The bed was a little lumpy but not uncomfortable. All in all a comfortable stay.
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Date of stay: July 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Inspire25561287644, General Manager at Gold Crest Hotel
Responded 30 Oct 2019
Dear Honorable Guest, We thank you for choosing our hotel to stay during your visit to Arusha and we are glad that you enjoyed your stay. We assure you that we will keep up the standard. We take your comments about the bed seriously and we will try and make it better. With warm regards, Subbaiah S. Moopanar General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tanzania Travel &Safari Company wrote a review Jul 2017
Arusha, Tanzania
4.0 of 5 bubbles
had my clients booked at the hotel, check in was quick and fast.the rooms are well kept all rooms are en suite and well located.
what i liked the most was smiling staff ,amenities & Food. We had BBQ Dinner and all was great with different choices of meat. attention to detail was another thing i experienced.all staff are ready to help. I liked their swimming pool.well kept and clean at all time.
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Date of stay: July 2017
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: rooms at the top floor have great views of Mount Meru.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Marwa I asked a question Dec 2017
do you have suites?
Answer from dalewhite62
Berwick, Australia10 contributions2 helpful votes
Yes
Connector63680361583 wrote a tip Nov 2023
Chester, United Kingdom11 contributions3 helpful votes
1.0 of 5 bubbles
"Based on our experience keep your documents etc with you."
Read full review
Departure635613 wrote a tip Aug 2023
39 contributions33 helpful votes
5.0 of 5 bubbles
"Safe and well lit so can check in at any time "
Read full review
jc30 wrote a tip Aug 2019
4 contributions
5.0 of 5 bubbles
"Choose the upper level rooms, less noise!"
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Danuza wrote a tip Aug 2018
Cambridge, Massachusetts934 contributions267 helpful votes
4.0 of 5 bubbles
"Rooms on street level are easier to get to for people with babies or difficulty with stairs since they do not have elevators"
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Moshiborn wrote a tip Mar 2018
Seattle, Washington, United States56 contributions21 helpful votes
4.0 of 5 bubbles
"I would get a room on the second floor"
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Not the right property for you?
There are more places to choose from in the Arusha area.
PRICE RANGE
R 2,357 - R 2,937 (Based on Average Rates for a Standard Room)
LOCATION
TanzaniaArusha RegionArusha
NUMBER OF ROOMS
40
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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GOLD CREST HOTEL - Reviews & Price Comparison (Arusha, Tanzania)

Frequently Asked Questions about Gold Crest Hotel
Which popular attractions are close to Gold Crest Hotel?
Nearby attractions include House of Gems Tanzania (0.08 km), Makao Collective (0.10 km), and Vivid Green Gems (0.2 km).
What are some of the property amenities at Gold Crest Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Gold Crest Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Gold Crest Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Gold Crest Hotel?
Conveniently located restaurants include Georges Tavern, Pablo Picasso Café, and The Blue Heron.
Are there opportunities to exercise at Gold Crest Hotel?
Yes, guests have access to a pool during their stay.
Does Gold Crest Hotel have airport transportation?
Yes, Gold Crest Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Gold Crest Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Arusha.
Are any cleaning services offered at Gold Crest Hotel?
Yes, dry cleaning and laundry service are offered to guests.
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