Naura Springs Hotel

Naura Springs Hotel

East Africa Community, Nairobi Road, Arusha Tanzania
Traveller (4)
Most spacious rooms
Room & Suite (38)
Swimming Pool
Pool & Beach (8)

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About

3.0
#69 of 83 hotels in Arusha
3.6 of 5 bubbles
Location
3.0 of 5 bubbles
Cleanliness
2.9 of 5 bubbles
Service
2.8 of 5 bubbles
Value
The Naura Springs Hotel is located on East Africa CommunityNaura Spring Hotel Road just off the Nairobi road in the Heart of Arusha city, quite close to the Arusha International Conference Center (AICC) and Overlooking the magnificent Mt. Meru and Mt. Kilimanjaro. The Hotel is easily accessible, forty five minutes from Kilimanjaro International Airport (JRO), one and half hours from the Namanga Boarder and 5mins from the city center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Hot bath
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Room features
Room service
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Mountain View
Family

Location

East Africa Community, Nairobi Road, Arusha Tanzania
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 62 out of 100
62
Arusha Airport
Kilimanjaro Airport
42.3 km
See all flights
58Reviews0Q+A16Room tips
Traveller rating
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Detailed Reviews
Mazingira wrote a review Oct 2014
Harrisonburg, Virginia
2.0 of 5 bubbles
A group of us (Tanzanians and folks from "Western" countries) stayed at the Naura Springs Hotel for one night en route to Ngorongoro. This hotel is modern and glassy looking upon approach but the inside is slapped together with cheap materials, and there are some significant problems with the plumbing, windows, etc., that lead to concerns about the overall construction. We had rooms strewn across four floors, and two rooms on the floor on which I stayed (4th) and one on the 3rd floor had showers that were so messed up that simply turning them on a quarter turn shot water horizontally, vertically upward -- basically every direction. The wall ACROSS THE ROOM was soaked, everything in the bathroom was soaked, and the floor started to accumulate water in seconds. Thus, we all had to take our showers in trickling water so as not to flood the room (there is mercifully a drain in the bathroom floor, but the amount of water pressure for a "normal" shower would have flooded out into the main room). Also, please note that the water was never warm. The rooms seemed reasonably clean otherwise, but the interior construction/finishing is cheap and really poorly done (flooring does not quite match up, windows may not quite close, etc.). The rooms are big -- some are HUGE -- but not cozy or interesting. Meanwhile, the dining area is fine for breakfast, but forget any other meal. The staff seemed surprised that someone might show up when it is not buffet time, despite various pleadings, we never got to see a menu, and the waiter tried to serve us leftovers from a buffet that had closed down some hours before. We left to eat elsewhere, of course. Also, we were given the password for the free wi-fi, but none of us managed to get connected with any of a variety of devices (which was tough since we were traveling on business and needed communications). In sum, seriously, go someplace else.
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Date of stay: September 2014
2.0 of 5 bubblesValue
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: If you do choose to stay here, then insist on checking the room first AND trying out the shower,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
asquill wrote a review Mar 2014
London, United Kingdom
3.0 of 5 bubbles
Five of us stayed 6 nights. Low season and barn like hotel empty but friendly but slow service. It has seen better days though. Lovely views of Mount Meru and good pool. Simple breakfast, limited but good dinner with large helpings. Excellent bar area. Large spacious and airy rooms, good a/c but reliable hot water would have been nice!
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Date of stay: March 2014
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Higher the better for views of Mount Meru
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BevWengerTrayner wrote a review Sept 2013
Sesimbra, Portugal
2.0 of 5 bubbles
The manager and her crew are warm, helpful, and full of character. The rooms are large and a rather grubby. The manager of our meeting room was very polite and helpful. Service is inconsistent. The internet, when it worked, was either very good or rather slow.
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Date of stay: September 2013
2.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KassieMci wrote a review Jul 2012
Nairobi
1.0 of 5 bubbles
I stayed at Naura springs hotel - a large glass building - trying to look sophisticated but just missing it. The rooms were massive and the staff cheated on every attempt. At breakfast you had to fight for food - with them - as instead of cooking omlets for the payings guests they were busy eating cereal and finishing the last of the milk. In my friend;s room when she went to pack - she found her shoes were hidden in an obscure location ( so she would not find them) -and the bar - well - during the week -they would come with a (hand written bill) and say you owed for 8 glasses of wine -when you had 2 - hoping you would not read. The same with peaunuts and more - the final blow was checking out - when someone had forged by bills and wrote 12 (the 2 was highlighted) instead of 10 and well some very old fashioned and blatent cheating we really do not expect anymore. I wont go into the grabbing the tea and the other issues!!!
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Date of stay: July 2012
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: dont go there - the staff at numerous levels are trying to rip you off, they all have strategies...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Annemarie M wrote a review Feb 2014
Sandton, South Africa
1.0 of 5 bubbles
The hotel looks nice from the outside but this is deceiving. The rooms are extremely large and a lot of wasted space. The rain came down and it all poured into my room. I was moved to another bigger room!! This room has a big hole in the outside window. ( sort of double glaze. There was a shortage of towels. No toiletries offered. The jacuzzi in my room was a big white elephant as it did not work. Water spouted out. As this was a conference the food was mass food , but the same everyday. Overall, not a hotel I will recommend
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Date of stay: February 2014Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pete C wrote a review Jun 2016
Adelaide, Australia
4.0 of 5 bubbles
I stayed here for a week a workshop, my room was huge, clean and comfortable, except showers were tepid to cold. staff were exceptional and very helpful. breakfasts were good but lacked variation after a few days. WiFi was available but very slow and occasionally not available. meeting facility was good and lunch quite good.
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Date of stay: June 2016
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: numbers ending 05 and 06 are huge, however first level can suffer from noise from the dining...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
robdobdobtz wrote a review Feb 2016
Manyara Region, Tanzania
5.0 of 5 bubbles
I had a great time in this hotel, I stayed end of January 2016, I was given one of the nice and spacious room. The breakfast was nice, the room was also comfortable and very clean, nice Dinner service very charming staff.at some point my laptop had failure in connecting internet but the IT guy came to sort things right. Emmanuel was very helpful. Unless otherwise everyone was caring and potential to that business especially with the Manager Beatrice. Thank you guys. I will defenetly visit again.
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Date of stay: February 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James P wrote a review Jan 2016
London, United Kingdom
4.0 of 5 bubbles
Naura Springs is a huge and largely soulless hotel just outside Arusha. Having said this service was fine, the room was clean and huge with a fridge, TV, sofa and 2 double beds. The bathroom was also big and the shower was really good, lots of pressure and nice and hot. I only had the breakfast and its wasn't anything special but there was lots of it. The omelettes made to order as you watch were good. The hotel is clearly aiming for high end but failing in several areas. Wifi was provided but was a nightmare.
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Date of stay: November 2015
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SandraAC15 wrote a review Oct 2015
Hamburg, Germany
3.0 of 5 bubbles
I was staying here for a conference in September. The rooms are large and my view of Mt. Meru was great. It was cleaned well every day. Once the safe did't open and we couldn't access our phones and money until the next day.
The hotel has a nice outdoor pool and a small gym but not much equipment in it. Breakfast was good but I would recommend eating lunch and dinner out.
The price was arranged through the conference and was quite reasonable. A real bummer was the weak wireless connection in our room.
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Date of stay: September 2015
3.0 of 5 bubblesValue
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vicent K wrote a review Oct 2015
Tanzania
5.0 of 5 bubbles
As I was checking in i met this wonderful manager her name is Beatrice she was smiling at me, I could feel hospitality in here. from that moment everything went right. I stayed in this huge room very specious and well decorated. this hotel is of more Europen style from outside and more African outside.
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Date of stay: September 2015
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: ask for room on Mt Meru view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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robdobdobtz wrote a tip Jul 2017
Manyara Region, Tanzania3 contributions2 helpful votes
5.0 of 5 bubbles
"Second Floor"
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Pete C wrote a tip Jun 2016
Adelaide, Australia531 contributions121 helpful votes
4.0 of 5 bubbles
"numbers ending 05 and 06 are huge, however first level can suffer from noise from the dining room, higher rooms better view."
Read full review
Vicent K wrote a tip Oct 2015
Tanzania7 contributions3 helpful votes
5.0 of 5 bubbles
"ask for room on Mt Meru view"
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Ian K wrote a tip Jul 2015
Alnwick, United Kingdom702 contributions232 helpful votes
4.0 of 5 bubbles
"Upper floors best - quiet and good views"
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Amanda Z wrote a tip Mar 2015
Seattle, Washington, United States44 contributions22 helpful votes
3.0 of 5 bubbles
"My room was 201 - great room"
Read full review
Not the right property for you?
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LOCATION
TanzaniaArusha RegionArusha
NUMBER OF ROOMS
121
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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NAURA SPRINGS HOTEL - Reviews (Arusha, Tanzania)

Frequently Asked Questions about Naura Springs Hotel
Which popular attractions are close to Naura Springs Hotel?
Nearby attractions include The Tanzanite Experience (1.0 km), Sidai Center Workshop & Retail Store (1.1 km), and REMARKABLE TEARS SAFARI Co. LTD. (1.0 km).
What are some of the property amenities at Naura Springs Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Naura Springs Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Naura Springs Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Naura Springs Hotel?
Conveniently located restaurants include Africafe, Kitamu Coffee, and Guruguru Cafe.
Are there opportunities to exercise at Naura Springs Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Naura Springs Hotel have airport transportation?
Yes, Naura Springs Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Naura Springs Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Naura Springs Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Naura Springs Hotel have any great views?
Yes, guests often enjoy the mountain view available here.
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