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Traveller (326)
Room & Suite (58)
Pool & Beach (20)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Room service
Free parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Outdoor pool
Shuttle Bus Service
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Romantic
Charming
HOTEL CLASS
187Reviews
362Photos
10Q+A
26Room tips
Traveller rating
  • 133
  • 41
  • 8
  • 2
  • 3
Time of year
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Popular mentions
+1
We checked in late at night but the staff took care of us from the very first minute on with refreshing wet towel, welcome drink and a sandwich.The hotel is not at the beach side but there is free shuttle bus service to the centre and beach every hour.The resort is
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Response from AgungP871, Manager at The Alantara
Responded 4 days ago
Dear 378annai Om Swastiastu, Genuine in hospitality greetings from The Alantara Sanur, Honouring Bali’s Cultural Heritage by Pramana Thank you for your kind review which motivates us to continuously provide a high standard of service to our guests. Through this wonderful review I believe that you have enjoyed the experience during your recent stay at The Alantara Sanur. I feel so delighted to read that our esteemed guest sharing a detail description of The Alantara which is very much appreciated as it will be a valuable information for our future guest to decide their place for vacation in Sanur. On behalf of the entire team I very much look forward to your return for a more luxurious stay, thank you. Cordially Agung Putra Resort Manager
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Arriving at 10.30pm we received a warm and friendly greeting from staff after a long flight. While checking we received a cooling towel and refreshing drink. Our room was spacious and well equipped with every thing we could need including a delicious fresh fruit platter. Staff
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Response from AgungP871, Manager at The Alantara
Responded 4 days ago
Dear Shedsphotos Om Swastiastu, Genuine in hospitality greetings from The Alantara Sanur, Honouring Bali’s Cultural Heritage by Pramana Allow me on behalf of our team at The Alantara sanur, we would like thank you for your chance to post your thoughts on Trip Advisor. It is an honor to receive a glowing review from our valued guest and I would like to thank you. It has always been the mission & core values of The Alantara sanur, to serve our guests at our best and exceed their expectations through bespoke service. I am proud of my team who have gone an extra mile and made your experience special. Once again thank you for a very meaningful feedback and we already look forward to welcome you back to The Alantara sanur Cordially Agung Putra Resort Manager
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We booked a deluxe suite room and it was a great room with a lot of space and luxury. The staff is always happy to help and sure to make your day a great day. The pool is big with enough beds and a pool bar with beers and cocktails. Conclusion: comfy and luxe hotel with
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Response from AgungP871, Manager at The Alantara
Responded 4 days ago
Dear 823christiaand Om Swastiastu, Genuine in hospitality greetings from The Alantara Sanur, Honouring Bali’s Cultural Heritage by Pramana We would like to thank you for sharing your wonderful experience on your vacation to Sanur and discovered that you impressed with the genuine hospitality service delivered by our team. Your very positive review will motivates us to continuously provide a high standard of service to our guests. Once again, thank you for staying with us and we look forward to welcoming you back soon and sharing other wonderful holiday experience at our home, The Alantara Sanur . Cordially Agung Putra Resort Manager
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Genuinely one of the best hotels I’ve stayed in, the food was incredible but if you wanted to eat elsewhere there was a free shuttle provided to by the beach and you could also walk to local cafe’s/shops if needed. The staff were amazing! So helpful and it really is the little
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Response from AgungP871, Manager at The Alantara
Responded 4 days ago
Dear Lindagarrett Om Swastiastu, Genuine in hospitality greetings from The Alantara Sanur, Honouring Bali’s Cultural Heritage by Pramana Thank you for your kind review which motivates us to continuously provide a high standard of service to our guests. Through this wonderful review I believe that you have enjoyed the experience during your recent stay at The Alantara Sanur. I feel so delighted to read that our esteemed guest sharing a detail description of The Alantara which is very much appreciated as it will be a valuable information for our future guest to decide their place for vacation in Sanur. On behalf of the entire team I very much look forward to your return for a more luxurious stay, thank you. Cordially Agung Putra Resort Manager
Read more
+3
We bookey to stay in Nyepi 2019. And for the first sight when i came i thought "wow this hotel looks so vintage" because the entrance is quite small for a 4 star hotel and not too much guest here. The front office was lovely, they gave us welcome drink and a flower. We booked
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Response from AgungP871, Manager at The Alantara
Responded 4 days ago
Dear asterprncss Om Swastiastu, Genuine in hospitality greetings from The Alantara Sanur, Honouring Bali’s Cultural Heritage by Pramana Thank you for taking the time to write on TripAdvisor page. Firstly, thank you for staying with us recently. It is a delight to learn that you would be so kind as to mention some of the things that you liked most about us, such as the room. We do however, regret that there are still a few aspects of our resort that have regrettably failed to meet your expectations such as our service and information for that we utterly apologize. We are thankful to your constructive feedback regarding our service quality was not up to your satisfaction and this is surely not the standard we try so hard to maintain. Please rest assured that our Food & Beverage team will further improve on this to ensure our valued guests’ expectation is fulfilled. Through constructive feedback of this nature we are able to isolate the finer details in customer and guest satisfaction in order for us to focus our attention on constantly striving to exceed guest expectations In closing we would once again like to apologize for the shortfalls. We are looking forward to welcoming you back to our resort on your next visit, please contact us directly and I will personally handle your booking , and we do believe your next visit to our resort will be enriching authentic experience. Cordially Agung Putra Resort Manager
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12345612
One month later and many emails later we have finally been refunded by the hotel Thank you
0 votes
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Transportation is fine you can get it from anywhere.
0 votes
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Hi Nicole, Separate shower yes in all rooms Bathtub, in suites and villas only
0 votes
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Hi Sandra, Yes, we do provide an airport pick-up service. The cost is Rp. 270.000 net/car. Regards, Management
0 votes
It's not near the beach, but I believe the hotel can shuttle guests to Sanur beach. Shops, restaurants are also along the main Sanur stretch, but it's generally not within walking distance. If hotel transport not available, Taxi / Grab / Uber costs are very low. Around USD$1
1 vote
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12
"we stayed on the first level but in a corner. Best views would be overlooking pool on that level"
"Best views, Quite room, Calming"
"I suggest the top floor if you would like a quieter room, or one of the villas if you can afford it, 713 has a leaky drain"
"Our room had a lovely view over the pool and was very quiet."
"Comfortable quiet rooms, non smoking at the rooms only outside smoking 👍👍"
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123456
PRICE RANGE
US$48 - US$120 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliDenpasarSanur
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