Aston Denpasar Hotel and Convention Center
Jl. Gatot Subroto Barat no. 283, Denpasar 80231 Indonesia
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Avg. R 705 /night, 10/10 - 10/11
R 705
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R 591
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R 476
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3.5
#69 of 207 hotels in DenpasarLocation
Cleanliness
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Value
Aston Denpasar Hotel & Convention Center is conveniently located in the heart of Denpasar, the evolving capital city of Bali Province, the hub of the island. Advantaged by being nestled in the side of highway that connects two famous tourist destinations, Kuta and Ubud, this hotel is perfect for business travelers and convenient for those who visit Bali for leisure. Combining exceptional service and attention to details, Aston Denpasar Hotel & Convention Center offers well-appointed 258 guestrooms which furnished with arrange of international standard amenities. Featuring 12 meeting rooms and 1 grand ballroom which accommodate 20 to 2,000 guests, this establishment is ideal to host meetings, workshops, exhibitions, and social events. Attributed by 3 large swimming pools and 2 kids pools, restaurant, 24-hour room service, fitness center, and spa, Aston Denpasar Hotel & Convention Center is the premium host when you are in Bali.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Car hire
Banquet room
Meeting rooms
Spa
Massage
Baggage storage
Concierge
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Indonesian
Location
Jl. Gatot Subroto Barat no. 283, Denpasar 80231 Indonesia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 37 out of 100
37
Bali Ngurah Rai Airport
13 km•
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1,867 Restaurants
within 10 kilometers
394Reviews2Q+A29Room tips
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Detailed Reviews
Attentive staff, called in early b4 checkin to notify them that I’d be arriving late at night and they confirmed and also asked whether I wanted smoking vs non smoking room. Ordered room service for Sahur meals and they arrived on time per my request. I forgot to bring an extension for my three foot cords, asked if they could lend one and they did! Overall I had a nice stay.
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Date of stay: April 2022Trip type: Travelled solo
Room Tip: Maybe if you’re in the city and wanted to explore, this isn’t the best choice as it’s not close...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aston Denpasar, Owner at Aston Denpasar Hotel and Convention Center
Responded 03 May 2022
Dear andipasca, We would like to thank you for staying at Aston Denpasar Hotel & Convention Center during your last visit to Bali. We are appreciated to receive your review, and your positive feedback will be shared to related department for better improvement. We look forward to welcoming you back soon in our hotel. Sincerely, I Gede Ady Suardi General Manager Incharge
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is my 2nd stay at the Aston Denpasar Bali.
My 1st time using an Aston Hotel was in Manado.
I am impressed with the extraordinary friendliness of all the staff who are attentive & would go out of their way to attend to any request whether big or small.
The efforts to clean the premises is also noted.
In short, the staff tried their very best above their call of duty.
My 1st time using an Aston Hotel was in Manado.
I am impressed with the extraordinary friendliness of all the staff who are attentive & would go out of their way to attend to any request whether big or small.
The efforts to clean the premises is also noted.
In short, the staff tried their very best above their call of duty.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aston Denpasar, Owner at Aston Denpasar Hotel and Convention Center
Responded 05 Mar 2020
Dear Jimmy T, Thank you and appreciate for your nice review following your recent stay at Aston Denpasar Hotel & Convention Center, and we are glad to learn that our services met your expectation , I have shared it to our team, they are happy to be recognized in such way, thank you! We hope that we will have an opportunity to serve you again at Aston Denpasar Hotel & Convention Center soon. Sincerely, Sony Bambang General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good hotel with friendly and welcoming team. If only the AC was on the lobby would be a cream on top welcome :).
Our chose this hotel as we travelling with kids and my mom. Communication is easy with the team. We had to leave mom n my 20 mth in the room requested for room servise and pay on my return that was passed on to all departments was hats off .
My 12 year was so excited to be in the pool but it’s sad the closing time is 6pm. That needs to be on review by management . All in Bali returns in evening after the day tour so a splash will would be great.
Breakfast was amazing always a change of menu.
Late check out request was greatly handled by Ayu and the team on Saturday.
Our chose this hotel as we travelling with kids and my mom. Communication is easy with the team. We had to leave mom n my 20 mth in the room requested for room servise and pay on my return that was passed on to all departments was hats off .
My 12 year was so excited to be in the pool but it’s sad the closing time is 6pm. That needs to be on review by management . All in Bali returns in evening after the day tour so a splash will would be great.
Breakfast was amazing always a change of menu.
Late check out request was greatly handled by Ayu and the team on Saturday.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Busy traffic infront of the hotel but there is the traffic controller to help
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aston Denpasar, Owner at Aston Denpasar Hotel and Convention Center
Responded 16 Jan 2024
Dear rimagorkhali, Warmest greetings from Aston Denpasar Hotel & Convention Center Thank you for sharing your beautiful review and recommending our hotel to the travelers! It is great to learn you chose Aston Denpasar Hotel & Convention Center amongst other hotels in Denpasar while you visiting Bali. I wish you and your family had pleasant and unforgettable experiences following your recent stay in our hotel. As we strive to always deliver the best service to our guests, your inputs have come to my attention. I personally will share your concerns to every related department and ensure any necessary immediate action. We look forward to welcome you back soon. Sincerely, I Gede Ady Suardi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was our first experience to stay in Denpasar City Hotel since we had a wedding invitation nearby this hotel. We stayed in a 2 bedroom with pool view for 3 nights in the mid of Jan 2021, before Covid 19 pandemic was declared in Indonesia.
Breakfast taste was so-so, with limited option. Not much facilities in the hotel. Standard Aston amenities, limited, not much to say about. Room condition was not well-maintained. We had problems with the room, bathroom drain was clogged and smell badly. We already complain more than 3 times about it from the first day. They sent technician to try to solve the problem and again, but no result. And finally we had to move to another room in the middle of the 3rd night after a hard complain.
We did not have a dinner in the hotel, even in-room dining, a bit sceptical probably
They claim this hotel is a 4 stars hotel, but we think they only deserve a 3 stars.
Breakfast taste was so-so, with limited option. Not much facilities in the hotel. Standard Aston amenities, limited, not much to say about. Room condition was not well-maintained. We had problems with the room, bathroom drain was clogged and smell badly. We already complain more than 3 times about it from the first day. They sent technician to try to solve the problem and again, but no result. And finally we had to move to another room in the middle of the 3rd night after a hard complain.
We did not have a dinner in the hotel, even in-room dining, a bit sceptical probably
They claim this hotel is a 4 stars hotel, but we think they only deserve a 3 stars.
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Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aston Denpasar, Owner at Aston Denpasar Hotel and Convention Center
Responded 26 Apr 2021
Dear Fx l, Thank you for your feedback. We do apologize for the inconvenience during your stay at our hotel. Delighted to inform you at the moment our team is doing a project to ensure the room cleanliness is well maintained. Our location is in the hub of the island which is connected to Ubud and Kuta, reachable to the tourist destination in East and North Bali and close to the government buildings, thus the hotel is perfect for business travelers and convenient for those who visit Bali for leisure. Thank you and we look forward to welcoming you back soon. Sincerely, Sony Bambang General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in this hotel for a wedding, having booked 10 rooms over 3 nights. The first night we wanted to meet over a drink on the tables outside. When asked for glasses we have been told we could only use the ones provided in our respective rooms. And if you were unlucky enough to be 4 in a room, only 2 glasses in the room. When asked to speak to the manager Kiki, she was simply rude, incompetent and clueless. As a hotel manager, zero customer service. Seems annoyed to have to deal with the guests.
That’s to start for a 4 star hotel.
The hotel advertised gym on the ground however you have to pay if you wish to use it, broken tiles all over and dirty swimming pools. Hotel has not been maintained for a long time so looks really poor. The rooms stinks, moulding everywhere and very noisy.
The only (good) thing is the location, in the centre of Denpasar. At this price you can definitely find a far better value place than here.
Be aware. If you are a foreigner (I am, my wife is Indonesian), you will simply be look down and making you feel undesirable.
This has been the worst place we ever stayed in Indonesia.
That’s to start for a 4 star hotel.
The hotel advertised gym on the ground however you have to pay if you wish to use it, broken tiles all over and dirty swimming pools. Hotel has not been maintained for a long time so looks really poor. The rooms stinks, moulding everywhere and very noisy.
The only (good) thing is the location, in the centre of Denpasar. At this price you can definitely find a far better value place than here.
Be aware. If you are a foreigner (I am, my wife is Indonesian), you will simply be look down and making you feel undesirable.
This has been the worst place we ever stayed in Indonesia.
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aston Denpasar, Owner at Aston Denpasar Hotel and Convention Center
Responded 11 Jul 2023
Dear Around-The-Moonlight, First of all, thank you for spending your time to write a review. On behalf of the front liner team, I would like to apologize and I am terrible sorry to hear that we fell short of your expectations. This is certainly not the level of service we aspire to or what our guests have a right to expect. I have communicated following your feedback to the related manager for better improvement, and allow us for another opportunity to serve you better in the future. We look forward to the opportunity to recover your experience in the near future. Sincerely, I Gede Ady Suardi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the rooms need to be improved. the atmosphere is not comforting. the aircons are miserable, tv set at each room need to be improved. the food needs improve, more variance. the staffs should be trained well to do their jobs.
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Review collected in partnership with this hotel
Date of stay: January 2020Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AstonDps, General Manager at Aston Denpasar Hotel and Convention Center
Responded 22 Jan 2020
Dear poetzky, Your constructive feedback is highly appreciated. And delighted to inform you, at the moment we are in a project to renovate the rooms and its furniture in stages for hotel convenience. And to improve the services, we are re-training all our staff. Again, thank you for your positive and constructive feedback and we look forward to welcoming you back soon. Sincerely, Sony Bambang General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a great stay at the Aston Hotel with great service from the employees, especially from Nanda. Very kind and welcoming service providing everything you need, from delicious milkshakes at the pool to checking your room after you leave to check if you forgot anything. Overal great experience.
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Surfing is very nice at the beach (which is really close)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aston Denpasar, Owner at Aston Denpasar Hotel and Convention Center
Responded 30 Jul 2023
Dear Roving18668839118, Warmest greetings from Aston Denpasar Hotel & Convention Center. Thank you for leaving your kind words for us, here at TripAdvisor. It is delightful to learn that you had a captivating experience during your stay with us. All of our team members were also very happy when they heard about your comment. We all really appreciate it. Thank you again, and we look forward to welcoming you again in the future. Sincerely, I Gede Ady Suardi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was here last week for five nights with family. If you need a spacious room, take deluxe or family room. Strategic location as it was at centre of the city. Unfortunately, for five nights stay we were not satisfied, the first room was too noisy and smell smoky (at non smoking floor); the second room, the restroom smell bad, drainage stinky. Thank you anyway to respond our first complain by offering other room.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aston Denpasar, Owner at Aston Denpasar Hotel and Convention Center
Responded 10 Jul 2023
Dear FirmanS20, First of all, thank you for spending your time to write a review. On behalf of the management, I would like to apologize and I am terrible sorry to hear that we fell short of your expectations. This is certainly not the level of service we aspire to or what our guests have a right to expect. I have communicated following your feedback to the related manager for better improvement, and allow us for another opportunity to serve you better in the future. We look forward to the opportunity to recover your experience in the near future. Sincerely, I Gede Ady Suardi General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had problem getting in touch with the hotel about the airport shuttle, you must reply to your emails. Other than that I found the staff kind and the room clean and the wifi great. A very good breakfast and I liked the little things like the rabbits. But the room was very, very good!
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Review collected in partnership with this hotel
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aston Denpasar, Owner at Aston Denpasar Hotel and Convention Center
Responded 16 Mar 2020
Dear jwaugh2020, Thank you for the time you have spent to write a review following your recent stay with us. We are glad to learn that our services and facilities met your expectation, and thank you for your constructive feedback, I have conveyed it to the respective manager for better improvement. Hope to welcome you back soon in our hotel. Sincerely, Sony Bambang General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is good, with affordable rates, had a problem with WiFi but they fixed it. Decent breakfast. Free underground parking (plenty of space). Easy to get around (Uber or Grab).
Friendly staffs.
Friendly staffs.
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Date of stay: July 2022Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aston Denpasar, Owner at Aston Denpasar Hotel and Convention Center
Responded 19 Dec 2022
Dear Roam24159118088, Thank you for your time to leave us a note here, on TripAdvisor. I am more than delighted to hear that you found your experience to stay with us was splendid. I am also very excited to know that our elite team members have extended their services to your satisfaction. I thank you again, and truly hope that we could be at your service again in the future. Warm regards, I Gede Ady Suardi General Manager Incharge
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi,
We are delighted to inform you that the hotel is certified “Halal” by Majelis Ulama Indonesia (MUI) which ensures that the kitchen, food preparations, supply chains, and menu provided all have been well-inspected to strictly conform to the requirements of Islamic dietary traditions. The hotel is also labeled with Salam Standard, addressed to Muslim Traveler, enabling them to choose Muslim friendly accommodation that adheres to their Islamic principles. Thank you.
Sincerely,
Aston Denpasar
"Maybe if you’re in the city and wanted to explore, this isn’t the best choice as it’s not close to any points of interest."Read full review
PRICE RANGE
R 458 - R 776 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aston denpasar hotel denpasar
LOCATION
IndonesiaBaliDenpasar
NUMBER OF ROOMS
259
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Aston Denpasar Hotel and Convention Center
Which popular attractions are close to Aston Denpasar Hotel and Convention Center?
Nearby attractions include Taman Kota Lumintang (0.8 km), Informa (0.3 km), and Aerostar Trans Cemerlang (0.6 km).
What are some of the property amenities at Aston Denpasar Hotel and Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Aston Denpasar Hotel and Convention Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Aston Denpasar Hotel and Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Aston Denpasar Hotel and Convention Center?
Conveniently located restaurants include Kober Mie Setan Kaliasem, Warung Makan Ayam Betutu Ibu Kadek wati, and Subur Meatballs Gatsu.
Are there opportunities to exercise at Aston Denpasar Hotel and Convention Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Aston Denpasar Hotel and Convention Center have airport transportation?
Yes, Aston Denpasar Hotel and Convention Center offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aston Denpasar Hotel and Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Aston Denpasar Hotel and Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Aston Denpasar Hotel and Convention Center?
The staff speaks multiple languages, including English and Indonesian.
Are there any historical sites close to Aston Denpasar Hotel and Convention Center?
Many travellers enjoy visiting Bali Private Driver (3.6 km), Pura Dalem Sakenan Serangan (4.5 km), and Denpasar Bali (1.6 km).