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About
5.0
#13 of 1 137 hotels in Bengaluru
Location
Cleanliness
Service
Value
Conveniently located along Seshadri Road across Bangalore Turf Club, Holiday Inn Bengaluru Racecourse is about 34 km from Kempegowda International Airport. We are only one kilometre away from Kempegowda Bus Station and Bengaluru City Junction Railway Station. We are also close to attractions like Cubbon Park, UB City, Chinnaswamy cricket stadium, and corporate buildings like Canara Bank, RBI, NABARD, and State Bank of India Offices. The 272 well-appointed rooms include 22 premium rooms with a private balcony and 22 suites with an individual living room and facilities like a microwave and dining area to attract long-stay guests. Travel easily to other parts of the city with readily available taxis in the area. Enjoy free WIFI throughout the hotel. Kick-start your day with a power breakfast and enjoy our high-quality bedding and power shower experience to recharge after a fun-filled day of activities.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
This summary was created by AI, based on recent reviews.
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Holiday Inn Bengaluru Racecourse, an IHG Hotel, garners appreciation for its inviting atmosphere and aesthetically appealing spaces, including comfortable rooms with scenic racecourse views. Guests commend the hotel's cleanliness and central location, which offers ease of access to the city center. The variety of amenities, particularly dining options, also receives positive remarks.
While the service is generally efficient and attentive, some guests have experienced disorganization and slow responses. Opinions on the room sizes and value for money vary, with some finding rooms cramped and prices occasionally steep.
Location
Central
Atmosphere
Inviting
Rooms
Cramped
Value
Reasonable
Cleanliness
Spotless
Service
Efficient
Amenities
Satisfactory
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Entry: tall modern skyscraper building overlooking the race course
Size: large sized property.
Location: opposite the race course so prime location. Higher floors facing the race course are the rooms to look out for. The view is to die for!
Check in: very quick. Very accommodating staff. Requested a room with a view and they were more than willing to help. Special mention Mr. Sai at the front desk: very polite and understanding and super helpful.
Check out: quick efficient
Staff: VERY polite and nice.
Common areas: very modern interiors and well maintained.
Rooms: the only issue is that room size is small — because this was originally an express property. But they make up for it with tasteful interiors, spotless maintenance. For a solo traveller the room size is more than enough. The washroom are big and don’t feel cramped at all.
Washroom: good size. Shower area was large. Shower pressures could have been better. Only hand shower was present. Quality of the amenities provided was excellent.
Ironing board was already available in the room.
The mini bar was stocked with things to munch available in the room.
Food: FOOD IS TO DIE FOR! excellent! Fantastic spread. Bakery was vegetarian and eggless (which is rare to find!). Very tasty food.
The chef Mr Pankaj took personal care and helped with eggless pancakes. Customised the size to my needs and it felt so amazing. Hats off to the hospitality — it felt like I was the only guest, such VIP treatment. Mr. Hirak served with a smile — and very caring of the needs during the breakfast.
In room dining: available 24 hours.
Summary:
It’s a WOW place for a business stay. Very well done up, provides all the facilities you need. Totally coming back again!
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Date of stay: June 2023Trip type: Travelled on business
Room Tip:Ask for a higher floor and race course facing room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaidev Dutta, General Manager at Holiday Inn Bengaluru Racecourse, an IHG hotel
Responded 15 Jun 2023
Dear Guest, Greetings from Holiday Inn Bengaluru! First of all, thank you for choosing to stay with us. Thank you for sparing your valuable time to share such a kind review on your experience with us. We are delighted to know that you had a memorable experience and you were impressed with the thoughtful service extended by our dynamic team members. We are proud to have an ambassador in you and look forward to welcoming you back. Regards, Jaidev Dutta General Manager
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I stayed for two nights in the hotel. It was good and during the covid time, good measures were taken for the safety of guests, like adequate sanitizatizers everywhere, sanitization of luggage, etc. Even front desk staff on duty were nice, including the security guard on duty. Room also had a great view of the race course, though room is small and not very spacious. Overall a great stay.
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Date of stay: July 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Bangalore, Owner at Holiday Inn Bengaluru Racecourse, an IHG hotel
Responded 22 Jul 2020
Dear Mr. Justin, Greetings! Thank you taking the time to give us such a fabulous rating on TripAdvisor On behalf of the entire team, I want to thank you for sharing such encouraging feedback about Holiday Inn, Bangalore. We are extremely happy to know you enjoyed our facilities and had a great experience with us.I will ensure that I pass on your appreciation to our ladies & gentlemen Thank you again for choosing us and we hope to create more memories when your travels bring you back to Bangalore. Regards Sheetal Iyer General Manager Holiday Inn Bengaluru Racecourse
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Experience at Holiday Inn Bengaluru was just superb, i would say it is one of the finest hotels in bengaluru. Staff members warmly welcomed us with always a big smile. Room service and Housekeeping were also very efficient and they were so helpful with prompt service. Food was so good and tasty with variety of options. Check-in & Check-out was quick and pleasant too!
Overall, it was an amazing stay. Looking forward to my next stay!
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Bangalore, Owner at Holiday Inn Bengaluru Racecourse, an IHG hotel
Responded 14 Feb 2021
Dear Pavan, Greetings! Thank you for taking your time to give us such a fabulous rating. On behalf of the entire team, I want to thank you for sharing such encouraging feedback about Holiday Inn, Bangalore. We are extremely happy to know you enjoyed our facilities and had a great experience with us. Thank you again for choosing us and we hope to create more memories when your travels bring you back to Bangalore. Regards Sheetal Iyer General Manager Holiday Inn Bengaluru Racecourse
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My family (both of us and our son) stayed at the property for 2 nights. The rooms while small (cannot accommodate triple sharing), were very comfortable and furnished with everything that we could need.
The gave us adjacent rooms and all requests were attended to immediately.
The staff was extremely friendly - at front desk, housekeeping as well as the restaurant.
Breakfast was a wonderful spread and the team took care of all your needs and were available when you wanted them.
The location of the hotel is very central and they have parking, which is a huge plus.
The only thing that they could improve on - a little more elbow grease in the bathrooms... There is some deep cleaning needed....
Overall, we would definitely stay here again and again....
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Date of stay: February 2021
Value
Service
Sleep Quality
Room Tip:Choose higher floors...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marketing Bangalore, Owner at Holiday Inn Bengaluru Racecourse, an IHG hotel
Responded 14 Feb 2021
Dear Ruch, Greetings! Thank you for taking you time to give us such a fabulous rating On behalf of the entire team, I want to thank you for sharing such encouraging feedback about Holiday Inn, Bangalore. We are extremely happy to know you enjoyed our facilities and had a great experience with us. Thank you again for choosing us and we hope to create more memories when your travels bring you back to Bangalore. Regards Sheetal Iyer General Manager Holiday Inn Bengaluru Racecourse
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We booked the queen premium room with balcony, the room's carpet was filled with stains and they did not provide us with the amenities/toiletries prior to us checking in to the room. We had to keep calling them and asking them to give us the bare minimum. The food was average. The rooms are very small and it can get a little suffocating. The housekeeping team came in between to check if there's any expired products in the mini fridge, they are ideally supposed to do this before the guests checks in. I honestly wouldn't recommend... Atleast the rooms could be more hygienic like they claimed it to be.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:You have to ask for stuffs that you need. Feel free to give the housekeeping a call and ask for...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaidev Dutta, General Manager at Holiday Inn Bengaluru Racecourse, an IHG hotel
Responded 16 Mar 2023
Dear Compass23205211038, Greetings from Holiday Inn Racecourse Bengaluru! Thank you for sharing your concern with us. I regret to hear your experience with us. I have spoken personally talk to our Housekeeping team and taken appropriate measure. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We have taken feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. Hope you can treat it as an isolated incident and give us another opportunity to serve you better. Looking forward to seeing you again. Regards, Jaidev Dutta General Manager
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Although I am writing this a little late after my stay in this hotel for more than a month; it would not be fair if I do not write a review. This hotel is centrally located and easily accessible to the central business district by Ola/Uber incase you do not have your own transport. The rooms were spacious and my view to the race course was really a soothing sight every morning. The room was also having all amenities needed for a corporate traveler like tea/coffee maker, ironing board and a good wi-fi connection. The lobby was undergoing renovation during my stay and eventually opened up with a refurbished one during the Ganesh festival. The coffee shop was serving good breakfast with lot of options; so was the dinner buffet. Overall a very good stay with lot of courteous staff at the coffee shop. In this month long stay, I would like to recognize few staff members who went out of their way to provide excellent service. Nithil in specific was my go to person as he was the one who used to come to me from anywhere in the restaurant to check if everything was alright. Even though I met Chef Naveen a little later during my stay, he was a savior. I was really bored of eating the usual stuff and was missing home cooked food. Every evening, Chef Naveen used to approach and ask what should be prepared as per my liking. I felt this was a very genuine and caring gesture by him. Thank you Chef Naveen for all the courtesies provided. Last but not the least, I thought this guy was the busiest on my floor; Deepak from the Housekeeping team who used to service my room daily. He understood my pattern of having green tea and coffee and promptly the tea coffee chest was filled with those extra sachets and extra water bottles! Same was for the bathroom amenities.. I could come to know the day Deepak has not serviced my room (he might be on his day off) when these small gestures were not done on a particular day!
The downside in the service that I thought was that I being the long stay of the hotel; I anticipated that someone from the higher management would meet and ask for the feedback of my stay. However, not even the restaurant/F&B managers, front office or S&M did come and meet. Have seen many other hotels of this category do this very efficiently including introduction to the GM. This is a very crucial part for any guest to decide on the future stays at the hotel!
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Date of stay: August 2022
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip:Higher floor to get the race course view.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaidev Dutta, General Manager at Holiday Inn Bengaluru Racecourse, an IHG hotel
Responded 05 Oct 2022
Dear Mr. Shaijo, Greetings from Holiday Inn! Your kind words towards about our services. It is our endeavor to deliver the best in class experience, always. We believe to believe in extending personalized and warm service to all our guests. I assure to meet you during your next day if given an opportunity. We are committed to offer you the most pleasant and comfortable experience on each of your future visits and look forward to welcoming you back. Regards, Jaidev Dutta General Manager
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I have stayed in Holiday Inn Racecourse for more than 8 months. It was pleasure staying in the property. Entire management and staff is deeply involved in delivering wow experience to the customer. I would like to put sincere thanks to entire management team and staff for making my stay comfortable and memorable. For me hotel staff was the family with whom I use interact daily in Cafe G restaurant and Front desk. Special thanks too Vidur - Making my reservation smooth every time.
Neel, Mohit, Cynthia,Meghna, Momita, Yugh, Robin, Athar for making my check in and checkout every time comfortable, for always being responsive on phone call to reception.
Wasim, Krishna, Mahender, Nithil, pramanik, nithesh,nikita, sagar for making my dining experience always comfortable and service by this team is excellent
Chef team (Mayur, Harish, Naveen) - Was always there to customise my dining experience with new mouth watering dishes and personal touch during the dining experience. Food is prepared in such hygienic conditions, that even after eating food daily from hotel restaurant, I never had any medical issue. That’s all because of the quality standards maintained by the team.
Lastly I want to thank the entire housekeeping team, for keeping my room always clean up to 5 star hotel standards. I misplaced two or three times my belongings, but housekeeping team made sure to find it for me.
Thanks to entire team and all the best.
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Date of stay: June 2022Trip type: Travelled on business
Room Tip:Balcony room is the best
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaidev Dutta, General Manager at Holiday Inn Bengaluru Racecourse, an IHG hotel
Responded 10 Jun 2022
Dear Mr. Himanshu, Greetings from Holiday Inn! I thank you for sparing your valuable time to share your experience on TripAdvisor. We are delighted to know that you had a wonderful experience and we were able to live up to your expectations. Our team goes above and beyond in enlivening the company’s culture everyday with our guests and I’m glad we could provide you a memorable experience which IHG is known for. We are humbled by your kind words of appreciation for our team especially, Vidur, Neel, Mohit, Cynthia, Meghna, Moumita, Yugh, Robin, Athar. I will certainly pass it to them. Thank you for choosing us and we hope to see you back soon. Regards, Jaidev Dutta General Manager
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Waking up in the morning and looking at horses trotting at racecourse is an amazing thing at the heart of the busy/choked city. Breakfast is sumptuous and chef is personally attentive for any customised demand. Probably used to the very nice staff. But man, every order takes ages. The sloped entry and exit gates, they should mend those for guests on vehicles being checked by security. Otherwise a decent experience here.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SheetalAIyer, General Manager at Holiday Inn Bengaluru Racecourse, an IHG hotel
Responded 13 Feb 2020
Dear Mr.Ratan, Greetings! Thank you for taking the time to give us such a fabulous rating Providing great hospitality is our goal and something we take great pride in. Delighted guests such as yourself are a big source of motivation for all of us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience We look forward to serve you again. Regards Sheetal Iyer General Manager Holiday Inn Bengaluru Racecourse
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I would like to bring to your kind notice that, we had an amazing stay at your hotel the last week. We were there just for a stayover and checked out on the same day. However the hotel never failed to collect the same amount of money as we paid for the room for early check in charges, which was a very wrong thing. Secondly the staff at the reception along with the Duty Manager on shift, Mr. Prakhar requires extensive training on guest handling and guest services. The hotel is definitely going to be at great stake due to such unprofessionally undertrained managers. Till the time we left the hotel things went smooth, until I went across my bill copy. The billcopy never arrived until I made 5 6 calls the same day. The operator was so ill trained that he could not answer my query. I asked him to put me on a manager on duty, which he dint do initially and disconnected the call. When I called back a person from the operator or the Front desk promised me 15 mins. Awaiting 30 mins down the line when I made a call back got connected to Mr. Prakhar, who initially denied naming his position after speaking to him is when I understood what kind of staffs the hotel holds. To be very clear, his voice did not sound helpful not even by a percent. He just made me feel that why did I even chose this hotel. Even when he took checkout he never bothered to ask about our stay. When I was trying to confirm our mail id so that he could resend the copy, he went out making me shut my mouth. Let make come to the point. The hotel had charged us the correct amount but failed to update the same on the opera. Due to which we ended up paying extra amount and sadly the hotel has written a mail to credit the amout back, but has not happened still. For a grade one experience like this we nearly ended up paying an amount of 10k just for a day. I mean hardly 9 hours. The biggest concern out of everything was after we received a mail from the other end the team kept calling us at 11 in the evening to again get clarification. So then why was the mail even sent initially. And how do you even connect with a customer at 11 in the evening. Do you think its righteous?Thank you Mr. Prakhar for making our stay so useless and not worth staying.
On the other hand, thankful to some of the staffs like Siva and Ram from the Kitchen team. Everyone there were fabulous and did an amazing job. Kudos to that team.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Varun Kamra , Sales at Holiday Inn Bengaluru Racecourse, an IHG hotel
Responded 17 Sept 2021
Dear 985tarunr, Greetings! Thank you for taking the out to share your feedback with us. I regret to see that we couldn’t fully meet your expectations during your stay with us. Please accept my sincere apologies for the inconvenience caused. At Holiday Inn Racecourse Bengaluru, we toil to provide great experience for our guests, therefore your feedback is extremely important to better us. We will ensure to take the feedback positively and work to improve our services. We appreciate for sharing your concerns, and we assure to give you the best service on your next visit. We look forward to your next visit. Regards, Jaidev Dutta General Manager Holiday Inn Bengaluru Racecourse
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Housekeeping department is doing a fabulous job from cleaning and co-operating in all the possible things. Being a guest for around one month I feel very homely with the environment including the food nad and the services given by the housekeeping department especially Tluangi and Omi. I wish them all the very best for their future and health. Thank you.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jaidev Dutta, General Manager at Holiday Inn Bengaluru Racecourse, an IHG hotel
Responded 24 Oct 2021
Dear Ayushirana, Greetings! Thank you for taking the time to give us such a fabulous rating On behalf of the entire team, I want to thank you for sharing such encouraging feedback about Tluangi, Omi and Holiday Inn Bangalore Racecourse. We are extremely happy to know you enjoyed our facilities and had a great experience with us. Thank you again for choosing us and we hope to create more memories when your travels bring you back to Bangalore. Regards Jaidev Dutta General Manager Holiday Inn Bengaluru Racecourse
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Normally they will not allow more than couple of hours late checkout which would be around 2. Late chexkIn and early checkins are normally accommodated. Just keep the front desk informed in advance.
There are more places to choose from in the Bengaluru area.
PRICE RANGE
R 1,069 - R 1,454 (Based on Average Rates for a Standard Room)
LOCATION
IndiaKarnatakaBangalore DistrictBengaluru
NUMBER OF ROOMS
272
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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