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We visites Sunrise Grand Select Montemare Resort at May. We had organizes scuba trip at Red Sea and we book this hotel from the reviews on TripAdvisor. Everything was perfect. Rooms was clean, breakfast was fantastic and the staff of hotel was kind and smiley.
Great resort , extra friendly staff ,clean rooms , good food ,excellent beach , great reef for snorkeling with beautiful fish, also scuba diving , would go back . and recommend it to friends . Will def visit again one day :)
Staff was helpful the whole time. Food was ok. Rooms were nice but the room they gave us was very close to evening show (live music) so we were not able to sleep until it was over. Breakfast was very good.
We stayed here for a week in September and the temperature was still boiling! We had a lovely time together and used the quiet pool most of the time. At this pool there were about 20 of us around it and was nice and away...More
They send me to another hotel belongs to them and they justify this action by saying that they send an email to me !!!! Email was unclear, I understand it as an upgrade option !!! What if I don't want this option ?!!! adult only...More
2 Thank Mohammed A
Response from Montemare R, Guest Relations Manager at Sunrise Montemare ResortResponded 29 July 2016
Dear Mr Mohammed,
Thank you for taking the time to share your feedback.
We are very sorry for not meeting your vacation expectations and sincerely apologize for any inconvenience experienced. As mentioned in your comment we notify our guests in advance by email that unfortunately...More