Jaz Aquaviva
Safaga Road Madinat Makadi, Makadi Bay, Hurghada 12588 Egypt
29 people are viewing this hotel
US$239
US$259
Free cancellation until 22/10/02
US$259
US$213
Free cancellation until 22/10/02
Hotels.comUS$259
TravelocityUS$259
JAZUS$225
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Full view
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Pool & Beach (1201)
Dining (431)
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 21/11/18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 21/11/18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 37 in Makadi Bay
Location
Cleanliness
Service
Value
Jaz Aquaviva Resort has 487 guest rooms divided as follows: 436 Family Rooms, 50 Standard Rooms & 1 Suite with pool. Located in the heart of Madinat Makadi, the 5 star Jaz Aquaviva offers Makadi Water World featuring 50 adrenalin-pumping water slides and an 18-hole Championship Golf Course an extra charge. All rooms are equipped with an individually controlled air condition & feature a spacious balcony or terrace. Room features include: In-room safe box, Satellite TV & LCD screen, Minibar, hairdryer, shaver plug & cosmetic mirror, smoke detectors, tea & coffee making facilities
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Diving
Tennis court
Indoor play area for children
Parking
Wifi
Paid wifi
Pool / beach towels
Infinity pool
Rooftop pool
Adult pool
Outdoor pool
Heated pool
Private pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Rooftop bar
Water park
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family Resort
Languages Spoken
Russian, Arabic, Afrikaans, German
Location
Full view
40Car recommended
Grade: 40 out of 100
25Restaurantswithin 10 km
3Attractionswithin 10 km
Contact
Safaga Road Madinat Makadi, Makadi Bay, Hurghada 12588 Egypt
Name/address in local language
Getting there
Car HireSee all Makadi Bay car hire
7015Reviews1599Q+A100Room tips
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+1
We booked this fabulous resort for our familymoon. (My husband, daughter and I) We arrived 3 hours later than scheduled due to the flight delays but nevertheless despite it being the early hours, the gentleman who delivered our luggage to the room also arranged to have platters of cheese, meat, fruit and bread for us to ensure we had eaten. The room we were allocated was lovely, immaculately clean, modern in style and overlooked one of the many pools. After a few good hours sleep we awoke to blazing sunshine and set off down to breakfast. An amazing spread of all kinds of foods, suitable for all nationalities. This was my favourite meal of the day and I never got bored with it. We chose to sit around the pirate ship pool for three first few days which was great for our little girl, however, a few days in, she had met some little friends and wanted to sit near them around the main pool. It was here we met the Ibrahim and Islam, two brilliant life guards who kept their terrace immaculate at all times and became our friends. The staff here are the unsung heroes, absolutely unbelievable, so hard working, each and every one of them. They never stop cleaning, pruning, and serving. They cannot do enough for you, so eager to please. I was sitting blowing up my lilo only to have it taken off me by Islam who proceeded to take it away and blow it up for us. It embarrassed us that the staff go out of their way to do anything they can for you, down to cleaning your sunglasses for goodness sake!!! Everyday, as soon as we walked to the pool area, Islam or Ibrahim came and laid our towels on the loungers, and cleared for us at the end of our day. There are too many staff to mention individually but these are just a few that made an impact on our impressions of the place. Islam, Ibrahim, Hamadi, the gents in the courtyard snack bar and Mohammed on the liquid bar. Our daughter was upset and crying one day, one of the gardeners picked a flower and bought it to her and said she was to pretty to cry. His kindness was a little touch that I will always remember. I didn’t get his name but thank you, you will know who you are! I must mention the entertainment staff, Hima and his team consistently trying to encourage us to take part but without being a pain. ‘be crazy not lazy’, wrong way around for us! They are all brilliant but the dancers are mesmerising. Finally, Jazy Kids Club. Jullia (sorry for the incorrect spelling), Aide and Cookie were just fantastic! Our daughter loved them and cried when we had to leave them behind. How these girls show consistent enthusiasm for all of the children is just brilliant. They deserve so much praise and we cannot thank them enough for their kind hearted words and ways. The food in the buffet restaurant is fresh and plentiful, you would not go hungry but we found as in most places, all Inclusive becomes a little repetitive by week two. Don’t miss the street party in Makadi and the Egyptian on site a la carte is absolutely fantastic!!! We were treated like royalty for our honeymoon meal. Thank you!! We will return in 2023 with a little luck!…
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from Ahmed Naeim, Owner at Jaz Aquaviva
Responded 2 days ago
Dear Ms. Laura, We would like to thank you for giving your positive feedback on Aquaviva. We do appreciate that you had an enjoyable vacation and were satisfied with our facilities, activities, food and staff. Thank you for mentioning many of our colleagues by names. Regarding the main buffet we thank you for your remark as it will help us improving. Hope to have the pleasure of welcoming you back soon. Best Regards, Aquaviva Team.
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+1
We are 5 days into our trip and the hotel and the grounds are absolutely stunning. All of the staff here cannot do enough for you. The food is varied. We used our a la carte at the Egyptian which was lovely. You can also eat all inclusive a la carte at lunch time in the adults only area instead of the regular buffet food. We did both get an upset stomach whilst away so would recommend preparing for this and bringing medication with you. When we were unwell staff were brilliant and checked on us both regularly. We came with TUI and our rep Mac was really great at advising re trips and managed to rearrange our trip from the day we were unwell to another day. We did the Elite VIP cruise and it was fantastic! Lots to see and do. We haven’t watched all of the shows, the Moulin Rouge show was interesting. The water ballet (synchronised swimming) was different but not so good to watch as you could only really see what went on if you were in the front row. Our domestic Ahmed is fabulous and we have had a variety of towel animals over our trip. Overall so far a really good trip, staff are 10/10 and will literally bend over backwards for you. Thank you!…
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Date of stay: June 2022Trip type: Travelled
Room Tip: Bring Imodium! And don’t convert money to Egyptian pound everywhere accepts english money and it...
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1 Helpful vote
Helpful
Response from Ahmed Naeim, Owner at Jaz Aquaviva
Responded 3 days ago
Dear Ms. Olivia, We would like to thank you for giving your positive feedback on Aquaviva. We do appreciate that you had an enjoyable vacation and were satisfied with our facilities, activities and food. We are sorry to hear you experienced stomach issues we have an available resident Doctor in our hotel for such cases but we are glad our staff did a good job in assisting you. Thank you for your comments we will use them to improve ourselves. Hope to have the pleasure of welcoming you back soon. Best Regards, Aquaviva Team.
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Lovely Hotel with great animation team and facilities. The À la carte restaurants are also reaaly good and have good food, the buffet has a lot of variety and offers very good food. Great waterpark for all ages
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ahmed Naeim, Owner at Jaz Aquaviva
Responded 2 days ago
Dear Valued Guest, We would like to thank you for giving your positive feedback on Aquaviva. We do appreciate that you had an enjoyable vacation and were satisfied with our facilities,Ala Carte and food. Hope to have the pleasure of welcoming you back soon. Best Regards, Aquaviva Team.
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Amazing location, food, friendly and very helpful staff Wonderful daily show, animation and kids show. Plenty of swimming pools and nice kids club. I always book family swim up room it provide more privacy.
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Date of stay: June 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from Ahmed Naeim, Owner at Jaz Aquaviva
Responded 2 days ago
Dear Mr. Yasser, We would like to thank you for giving your positive feedback on Aquaviva. We do appreciate that you had an enjoyable vacation and were satisfied with our facilities, activities and food. Hope to have the pleasure of welcoming you back soon. Best Regards, Aquaviva Team.
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I came out to this hotel with my 13year old daughter, positives , hotel is clean , where the eye can see …. Pools lovely, daughter loved the water park , pool staff fab especially Hasan & Abo , the rest will be given no more than a 3star , I was extremely disappointed from the start , beds changed only once in 2 weeks, rooms ok but things like ripped curtains, broken furniture, broken blocked sinks don’t tell me this is 5star , food is horrendous, served raw meat numerous times (even when complaining) nothing seems to make a meal and that buffet restaurant where you mainly have to eat is disgusting . I’ve never been to a 5star hotel before where staff try charging you for milk because they only offer powdered milk in your room , or where you can only use the la a carte restaurants one visit per week , the drinks machine/slush machines always broken so we’re frequently given warm and sometimes flat soft drinks , snack bar you got served pre cooked food on crapy plastic smelly kids coloured plates with wooden chippy forks , the cups/plates in that area were the most unhygienic things I’ve ever come across, and something I’ve never witnessed in a 5star ….. the toilets in some areas were tatty , broken handles and no lights so often going in the dark to a floor full of urine . Some staff are fab others only going to please if you are tipping. Now all this said I did report all of this on my visit, some things were rectified some weren’t , I was advised by tui rep Egypt 5star isn’t the same standard as other countries.(I will never return) and this should be stated when booking with tui…. My sister works for tui and I’ve already told her it would be cruel to send any family to this hotel if they are expecting 4 or 5 star service….. the worst part is the constant upset stomachs throughout, now apparently Egypt is renown for the jelly belly , but when you actually witness the clean up operation of a drunken guest in reception area and staff are literally carrying his sick through past guest into a bar area on a sweeping pan and it’s dripping everywhere, you have to ask yourself, does this hotel need reviewing , plus raw food ….. overall a very disappointing holiday. Definitely stayed at nicer 4star hotels with water parks just as big in turkey, at a fraction of the price of this stay ….. don’t waste your hard earned money staying here , check out other holiday destinations 1st…
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Date of stay: June 2022Trip type: Travelled
Helpful
This was our first trip to Egypt but wont be our last. The hotel was outstanding and the staff, especially the waiters, were excellent. This holiday exceeded our expectations. The only very slight criticism was the pool water was too cold. Apart from that everything was amazing. Thank you
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ahmed Naeim, Owner at Jaz Aquaviva
Responded 3 days ago
Dear Valued Guest, We would like to thank you for giving your positive feedback on Aquaviva. We do appreciate that you had an enjoyable vacation and were satisfied with our facilities, activities and entertainment. Hope to have the pleasure of welcoming you back soon. Best Regards, Aquaviva Team.
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It’s not friendly and not helpful and the Food is very bad and not have a more selection and about the recaption is very bad person is the sharp man not have a more option for me and for my friends and can’t help us for anything when we stay And this is first time and the last time And I will told my frind is very bad one and not recommended
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Date of stay: June 2022Trip type: Travelled
Room Tip: Not have a animation tema
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Helpful
Response from Ahmed Naeim, Owner at Jaz Aquaviva
Responded yesterday
Dear valued guest, Thank you for sharing your experience. Kindly be informed that we serve daily 800 guests. Our main restaurant works according to a weekly menu as well our chef's are available to deliver special requests and assist our guests during meals. Regarding our Reception staff we provide training to each member of our team how to deal with guests however we have delivered your comment to the management and we will investigate. We would have appreciated if you would have informed our Management during your stay. Kindly take in consideration that some services at the hotel are extra charge. We hope to welcome you back once more. Kind regards Aquaviva Team
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This was our 3rd visit to the Jaz Aqua Viva and we were throughly pleased as is Normal The General Manager Ahmed Naeim Runs a very tight ship and all his staff speak highly of him and his management team The Head Chef From Cairo is a master of his profession and provides a varied & extensive menus at all of his services not only in the main dining room but at the various eateries throughout the resort and the jewel in his crown are the 2 specialty restaurants upstairs which you are entitled to visit one a week All the staff are brilliant the ground staff do an amazing job in keeping the vast site looking pristine and well manicured. The cleaning team never stop and are on hand to clean immediately any minor spills etc we had our son, daughter in law and 2 grandsons with us for 10 days and the waiting staff in the dining room and Bar Areas were very attentive to their requirements etc First Class Service. We got to plant a Tree to help offset our carbon footprint and to show that the jaz group care about the environment and are trying to do their bit. God willing we will be back next year to see all the marvellous staff and the progress of our Tree. So in short the General Manager who is from Alexandria is Great !!! I can’t recommend this resort Highly enough such are their endeavours to make all their Guests feel valued and special be they local or international which is a Credit to the whole Team from Top to Bottom. Give it a Try you won’t be disappointed especially if you have Kids because the Hotel hosts the Biggest water park in the Red Sea Area which remarkably never interferes in your day to day experience of the resort.…
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Date of stay: June 2022Trip type: Travelled
Room Tip: Try the speciality Restaurants upstairs they are Brilliant
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Helpful
Response from Ahmed Naeim, Owner at Jaz Aquaviva
Responded 3 days ago
Dear Mr. Dylan, We would like to thank you for giving your positive feedback on Aquaviva. We do appreciate that you had an enjoyable vacation and were satisfied with our facilities, activities and entertainment.Thank you for mentioning our General manager by name. Hope to have the pleasure of welcoming you back soon. Best Regards, Aquaviva Team.
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This was our 2nd visit to Aquaviva and loved it just as much as the first time. The hotel itself is built and designed beautifully. All the staff are fantastic very polite and attentive they cant do enough for you. The food was varied and catered for all tastes. We had a couple of issues that we took to holiday rep and the issues got resolved. Fantastic holiday something for everyone. We did a couple of excursions with Falcon Adventure Excursion they were also fantastic. Picked us up on time from hotel and we felt at home all the time. We did quad biking twice and a couple in our group did parasailing which we were able to go on the boat also and watch them go out. Our guide was Aladdin Darwish Amore. What a top bloke he is he couldn't do enough for us. Definitely made our days out enjoyable and memorable. Thank you Aladdin.…
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Ahmed Naeim, Owner at Jaz Aquaviva
Responded 5 days ago
Dear Valued Guest, We would like to thank you for giving your positive feedback on Aquaviva. We do appreciate that you had an enjoyable vacation and were satisfied with our facilities, activities and entertainment. Hope to have the pleasure of welcoming you back soon. Best Regards, Aquaviva Team.
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I liked it very much I was enjoying with my family the first visit in Egypt and in this big hotel we are welcome in Thank you very much for receiving us after two months we will return to Umm Al Dunya We will tell all my friends about our trip here
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Ahmed Naeim, Owner at Jaz Aquaviva
Responded 5 days ago
Dear M. Tony, We would like to thank you for giving your positive feedback on Aquaviva. We do appreciate that you had an enjoyable vacation and were satisfied with facilities,staff, and service. It was our pleasure hosting you in our hotel and thank you for choosing Aquaviva. We look forward welcoming you back soon Best Regards, Aquaviva Team.
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PRICE RANGE
US$172 - US$251 (Based on Average Rates for a Standard Room)
LOCATION
EgyptRed Sea and SinaiHurghadaMakadi Bay
NUMBER OF ROOMS
487
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Claim Your Listing Frequently Asked Questions about Jaz Aquaviva
Which popular attractions are close to Jaz Aquaviva?
Nearby attractions include Mini Egypt Park (6.9 km), Makadi Water World (0.2 km), and Hurghada Equestrian (3.0 km).
What are some of the property amenities at Jaz Aquaviva?
Some of the more popular amenities offered include a rooftop bar, free breakfast, and a pool.
Which room amenities are available at Jaz Aquaviva?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jaz Aquaviva?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Jaz Aquaviva?
Conveniently located restaurants include Sofra, Makai Tukai, and Beach Restaurant.
Are there opportunities to exercise at Jaz Aquaviva?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Jaz Aquaviva have an airport shuttle?
Yes, Jaz Aquaviva offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jaz Aquaviva have airport transportation?
Yes, Jaz Aquaviva offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jaz Aquaviva?
Yes, dry cleaning and laundry service are offered to guests.
Does Jaz Aquaviva offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.