Pickalbatros Citadel Resort Sahl Hasheesh

Pickalbatros Citadel Resort Sahl Hasheesh

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Room & Suite (1113)

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About

4.5
#8 of 19 all-inclusives in Hurghada
4.6 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.4 of 5 bubbles
Value
ALBATROS CITADEL RESORT SAHL HASHEESH! Heaven on earth! A Sunken Paradise Reborn! Our exclusive luxury architecture built with natural coral stones which has been hand chiseled from nearby mountains is a true architectural achievement. The Albatros Citadel Resort with an atmosphere of the ports in Southern France or the Amalfi coast embraces a large marina where you can enjoy a touch of a small Mediterranean village with its own harbor. Overlooking the Red Sea, each spacious and luxuriously appointed guest room features spectacular sea views. A unique holiday with water sports, boat trips, marina and private beach extended to 1.6 km long, 3 manmade sea lagoons inside an amazing house reef. Relax at the swimming pools elevated and scattered around for your convenience in the resort and enjoy our state-of-the-art health club and gym. Book a wellness journey with our team of professional in our on-site Spa. Conveniently located only 20 minutes drive from Hurghada International Airport.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Poolside bar
Snorkelling
Tennis court
Aerobics
Billiards
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Tennis court offsite
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Private beach
Desk
Housekeeping
Minibar
Bath / shower
Hair dryer
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Wake-up service / alarm clock
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Marina View
Ocean View
Languages Spoken
English, Russian, Arabic, German
4.5
4.5 of 5 bubbles3,942 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Pickalbatros Citadel Resort Sahl Hasheesh is often commended for its cleanliness and luxurious vibe, yet the tranquility may be occasionally marred by loud music. The spacious rooms with breathtaking views are well-liked, although noise and a need for updates are noted by some guests. The resort's amenities, including diverse dining and aquatic activities, garner positive attention. While the location is generally appreciated for its proximity to the beach, the non-swimmable areas due to coral can be a drawback. Service is usually regarded as friendly and attentive despite occasional lapses, and guests have mixed feelings about the value, citing variable pricing and extra costs.
Location
Picturesque
Atmosphere
Luxurious
Rooms
Comfortable
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Comprehensive

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Detailed Reviews
Inga wrote a review Jul 2020
5.0 of 5 bubbles
As I'm writing this post, I'm actually here at albatross citadel on vacation. It's July 19th, 2020. Hotel is very clean, staff very polite, hotel is following all of the covid regulations. They spray beds on the beach after each person as well as in the restaurant areas. The territory is huge. You won't be bored here! Right now there are no tours that can be taken. AC doesn't work in public places ( that's one of the covid regulations), but there's no discomfort about it. There's real European cafe with good coffee! The variety of food is enough for me. Wifi on the whole territory, even on the beach. I recommend this hotel %1000.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kseniya Saad, Guest Services / Front Office at Pickalbatros Citadel Resort Sahl Hasheesh
Responded 15 Jul 2021
Dear Guests, Greetings from sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to cordially thank you for having chosen our resort and for sharing your valuable comments regarding your recent holiday experience. We are so happy, that we have provided you with a superb holiday and you were very satisfied with our services and gastronomy offers. Thank you as well for your kind, highly appreciated recommendation and we are already looking forward to seeing you soon here again. Kindly accept our warmest regards from the Red Sea shores Best regards, Hotel administration Albatross Citadel Resort
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Essam G wrote a review Aug 2020
5.0 of 5 bubbles
Hotel Review
Without doubt, Al-Batros Citadel is the best hotel we have stayed in along many years of our group trips.

Upon arrival, we were warmly welcomed by the staff and Front Office Manager Mr Ahmed el Ghonemy and his assistant Mr Moustafa Refaey . The staff then accompanied us to our rooms, which were ready, very neat and a gesture of pleasure to host us.

The rooms are extremely spacious and cozy , where you literally feel at home, plus a magnificent sea view from your balcony.

The landscape beauty and magic took our breath away. We had such an experience of relaxation and calmness that is incomparable to any other.

The restaurant cleanliness and sanitation is beyond description. You can find alcohol hand gel for hands purification all around. The staff happily serve guests with a lovely smile.

Not to mention the magic of night lights and spots, where you can enjoy sitting and chatting with your family or friends over delicious snacks and drinks.

We highly recommend the hotel and will go again and again. We don't think that there would ever be a place that supersedes such a wonderful experience.
And in the End i would like to thank all the below for their professionalism in their area and exporting this spirit to their staff
Mahmoud Helmy front desk supervisor
Mahmoud abdel Ghaffar
Mohamed helmy
Ahmed Mohsen from the front Desk
Mr Shazly the F&B Manager
Chief Shehab the executive chief
Mr Wael Salah the HK Manager
Mr Abdel Monem the activity Manager
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kseniya Saad, Guest Services / Front Office at Pickalbatros Citadel Resort Sahl Hasheesh
Responded 13 Dec 2021
Dear guests, Greetings from sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to cordially thank you for having chosen our resort and for sharing your valuable comments regarding your recent holiday experience. We are so happy, that we have provided you with a superb holiday and you were very satisfied with our services and gastronomy offers. Thank you as well for your kind, highly appreciated recommendation and we are already looking forward to seeing you soon here again. Kindly accept our warmest regards from the Red Sea shores Best regards, Hotel Administration Albatros Citadel Resort
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Sama Tarek wrote a review Aug 2021
+1
5.0 of 5 bubbles
Just returned from a very memorable holiday.🥰

I would like to thank everyone in Albatros Citadel. The housekeeping team in building 3 who were very friendly and cleaned our room very very well, The restaurants staff, especially the 'The Citadel' restaurant staff were the kindest and the most helpful, lifeguards, and everyone working at the pools and bars.

The hotel has fabulous vibes with amazing architecture, you'll get to take a lot of beautiful photos there, and fantastic room view, I can easily say that it was the best room view I've ever had.✨

Also, the sandy beach was amazing!

Food was good but needs to be more variable.

Before going, I read about some of the staff not being good especially with Egyptians. To be honest, It's true, but not all of them, only very very few, the rest of the hotel staff were absolutely welcoming, smiling and did their job perfectly.

Our first day was not really great, the staff and food in the lunch restaurant were not good at all and our first impression was not great. But! we told the manager and he kindly listened to everything we told him & the next day everything was quite good.

Also, I would recommend couple of things : adding shower gel in the rooms, playing music or adding any animation to the pools, and offering any kind of transportation inside the hotel.

Finally, we had a really good time there and would absolutely love to return back again!
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Date of stay: August 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kseniya Saad, Guest Services / Front Office at Pickalbatros Citadel Resort Sahl Hasheesh
Responded 24 Aug 2021
Dear Guest, Greetings from the sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to send you our cordially thanks for publishing such a constructive and supportive feedback concerning your recent vacation at our hotel. Glad, that you had in overall a good holiday Kindly be sure that we always put the constructive comments of our guests in consideration in order to reach our target, the highest possible guest satisfaction We will be very pleased and hoping to hosting you again at our resort. Kindly accept our warmest regards from the Red Sea shores Best regards, Hotel Administration Albatross Citadel Resort
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Body wrote a review Jan 2021
2.0 of 5 bubbles
I was in this hotel for 9 days earlier this year. The landscape is very beautiful, the hotel looks pretty good, the staff is friendly. However, the hotel's rating of 5 stars is much overestimated. The furniture in the rooms is quite old, the internet access is faulty and the all inclusive menu is very poor. Lunch was the most deficient, the same every day, poor both in terms of variety and quality. The drink was even worse, especially the wine that was bottled by the hotel employees at random (eg on New Year's Eve they served white wine from bottles with another red wine label).
Another major problem was transportation in Hurghada. I ordered a taxi from the city to leave the hotel but it was not allowed to enter by the hotel staff. We were explained that these are the rules determined by the Covid pandemic and if we want to get out we can do it with "authorized" hotel taxis or walk to the hotel gate which is over a kilometer away. Instead, when you came from the city with any other taxi, you could enter the hotel without any problems. The quality-price ratio was in my opinion totally disproportionate, and the facilities and conditions offered did not exceed the offer of a three star hotel.
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Date of stay: January 2021
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kseniya Saad, Guest Services / Front Office at Pickalbatros Citadel Resort Sahl Hasheesh
Responded 15 Jul 2021
Dear guests, Thank you for taking the time to rate our Albatros Citadel Resort. We are very sorry that we did not meet your expectations. Our team, and management take every feedback very seriously. Problems are discussed with the relevant departments and measures for improvement are initiated. Best regards, Hotel Management
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Ana K wrote a review Mar 2021
3.0 of 5 bubbles
We have been staying with friends in another hotel in Hurghada for a week, decided to stay for one more week and changed hotel to Citadel Albatros. We really regret this decision cause of very rude and unfriendly staff, especially in reception and taxi man, really very bad and untested food , they didn't take care of corona at all , didn't check the temperature, everybody put food to their plaits by them selves not like in other hotels. It was hard to find where to disinfect hands , no masks in reception by request if you finished you own. Not uber allowed to come inside territory, you need to pay 2€ per person to come 2 km outside with their " limousine " where your uber should wait or go by the triple price with their taxi. Very bad sea shore. The only nice activity - divining from the shore- superb instructor! The rooms were really nice and clean. Nice night club Golden booda in the hotel's territory and SPA center.
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Date of stay: March 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kseniya Saad, Guest Services / Front Office at Pickalbatros Citadel Resort Sahl Hasheesh
Responded 15 Jul 2021
Dear guests, Thank you for taking the time to rate our Albatros Citadel Resort. We are very sorry that we did not meet your expectations. Our team, and management take every feedback very seriously. Problems are discussed with the relevant departments and measures for improvement are initiated. Best regards, Hotel Management
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Maria wrote a review Dec 2020
Kyiv, Ukraine
5.0 of 5 bubbles
We enjoyed staying there, hotel and service is really nice, food is good but not very big choice. Room was cleaned on time, pool was a little bit cold, water in lagoon is warmer. Will try to come back soon!
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Date of stay: December 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kseniya Saad, Guest Services / Front Office at Pickalbatros Citadel Resort Sahl Hasheesh
Responded 15 Jul 2021
Dear Guests, Greetings from sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to cordially thank you for having chosen our resort and for sharing your valuable comments regarding your recent holiday experience. We are so happy, that we have provided you with a superb holiday and you were very satisfied with our services and gastronomy offers. Thank you as well for your kind, highly appreciated recommendation and we are already looking forward to seeing you soon here again. Kindly accept our warmest regards from the Red Sea shores Best regards, Hotel administration Albatross Citadel Resort
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sebastian S wrote a review Dec 2022
Slough, United Kingdom
1.0 of 5 bubbles
Great location, great facilities overall, but it massively let down by the poor hotel management and training on their stuff.

We travelled with a 16m toddler and I can say it wasn't the best experience being at this hotel, as often we struggled to find open placed to feed her. They simply have to many hours between breakfast and lunch and between lunch and dinner where you can not find food.

Rooms were not cleaned properly, after day 1 we had to complain to change the room as it was too dirty and the air con was so loud that I couldn't sleep in the first night.

Food was appalling, repetitive, and lack of options... expecially at breakfast, and some chefs were very rude when you've asked them to cock you something.

The hotel is running a "money making machine " via their taxi services. An absolute rip off their own clients. They charge us €30 from the hotel to hurghada centre, meanwhile the same journey with UBER is €3, and for a trip to Aquarium they charged us €20 meanwhile UBER was less than €2 it is unacceptable for a hotel to run such a service and rip off their own clients. Absolutely disgusting behaviour. I UNDERSTAND they may charge more.. let's say 2..3..4.. times more.... but they charged us more than 10 times and this was after we " negotiated" the price.

The only comments I have is in relation to the kitchen staff who were rude at points when I tried to find food for my daughter and at one point they made me and my daughter eat outside at Culina just because we went 15 min before the opening hour as my 16m daughter was hungry

The worst bar experience in my life. Absolutely disgusting drinks whatever alcohol you ask they are all ' Yanni " it cost €2 per bottle. The only drinks I had over 10 days was beer everything else was disgraceful even the wine was one of the lowest in qualities ever. This is so called 5 star hotel has nothing more than a 2 star rating service on food and drinks

Same food every day almost, repetitive and boring. You've had the same soup, I repeat the same soup over a 4 days with a different name, from viermicelli soup, to pasta soup and something else, but it was the same soup. And some of the chefs are very rude, especially in the Culina Restaurant if you had a request or something. Particularly this one tall guy with mustache

There are no spaces for kids to eat. There are to many " dead " hours between 11am to 12:30pm and from 5pm to 6:30pm where you cannot eat if the baby is hungry or needs a snack. It's Utterly horrible that I had to argue with the guys at the restaurants to feed my child

I asked the receptionist to pack me the breakfast in the morning as I was travelling to Cairo. Below is the picture of their " 5☆ breakfast " offering. Absolutely appalling.

Not to mention that on our last day, we had food positioning. I was vomiting throughout the flight back to London 4 times, and my 16m daughter 3 times. Hats off to the Easy Jet flight attendants who were very helpful and polite and gave us the assistance during the flight.
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Date of stay: December 2022
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
2.0 of 5 bubblesService
Room Tip: Make sure you have UBER installed on your phone before travelling to Egypt. Make sure you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Malina Naguib , Guest Services / Front Office at Pickalbatros Citadel Resort Sahl Hasheesh
Responded 04 Jan 2023
Dear guests, Greetings from sunny Albatross Citadel Resort – Sahl Hasheesh! Regarding your review we have 2 main restaurants breakfast from 07:00 to 09:00 in the second restaurant from 8:30 to 10:30 lunch from 12:30 to 15:00 in both restaurants and there is snack between lunch and dinner from 15:00 to 17:00. and the dinner time start from 18:30 to 22:00. and also there is a late dinner start from 22:30 till 00:00. All day there is a Bacary in the Colombus cafe and Marina Cafe. Regarding the room are booked the delux room with a coral staons and for sure will be there a little sand on the floor from the wall. and you had a complain to change you the room, the reception change and upgrade for you room to the Jonior suit. Regardind the food you ask the chef in the Culina which is out of the oparation Not in work time to coock for your dauther spacial food, which is not on the open beffet, and its take time and till the chef bring and Prepare the ingredients to make for you a spacial food. We would like to note that we approach each comment received from our esteemed guests with special understanding and gratitude. We highly value constructive criticism as we see it as an opportunity to improve the quality of the services we provide. We are Thank you for your feedback. We sincerely hope to see you again at Citadel Albatros Resort! Best regards, Guest Relations Albatross Citadel Resort
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Teodor wrote a review Oct 2021
+1
3.0 of 5 bubbles
I am not a kind of person who complains about everything in a hotel. I've been to many all inclusive resorts around the world including in Africa. The overall stay was meh. Not too bad, but surely not a 5 stars experience.
The rooms (even deluxe ones) and baths need renovation. They are just worn out. The shower head in our room was broken, it was not possible to change the direction it sprays the water.
Room cleaning is not great, they don't seem to even clean the bath, just change the towels and make the beds. The fridge in our room was freezing cold, no way to control the temperature inside and the water inside freezes - so you get a bottle of ice in the morning.
The service is also meh. Whenever you ask anything at the reception it takes ages to get a reply, wait for the person to call his colleague etc. If you want to exchange currency at the reception, they never have enough Egyptian pounds available. The ATM money exchange feature is also never working.
The food in the restaurants is fine, but it really lacks variety. You get almost the same in the breakfast/lunch/dinner buffet.
Pools are fine, but the guys trying to sell a massage around them are too aggressive and pushy. Beer on the pool bars is served in small plastic glasses around 150-180ml or so, which is really weird. I mean who drinks beer in 180ml plastic glass, really? Why not give me a bottle of beer so i can drink the beer normally?
The waiters in the Columbus bar are really really slow, not sure why. We needed to order the same every 15 mins until they bring our order.

Overall experience 3/5, it was an OK stay - needs improvements in all areas but i am definitely not going back there, nor i am recommending it to my friends.
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Date of stay: October 2021
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kseniya Saad, Guest Services / Front Office at Pickalbatros Citadel Resort Sahl Hasheesh
Responded 07 Nov 2021
Dear Guest, Greetings from the sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to send you our cordially thanks for publishing such a constructive and supportive feedback concerning your recent vacation at our hotel. Glad, that you had in overall a good holiday Kindly be sure that we always put the constructive comments of our guests in consideration in order to reach our target, the highest possible guest satisfaction We will be very pleased and hoping to hosting you again at our resort. Kindly accept our warmest regards from the Red Sea shores Best regards, Hotel Administration Albatros Citadel Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie wrote a review Feb 2022
+1
5.0 of 5 bubbles
From the moment we arrived at this hotel we were greeted by the manager at reception who was extremely helpful. All the staff look after you very well & will always help with anything you need.

Our room in building 6 is spacious & clean with everything you need from kingsize bed, large seating area, large shower, large balcony with sea view + fridge which is topped up each day with plenty of water & soft drinks.

There is a variety of food available all day long with plenty of choice for everyone & many eating areas to choose from, we have enjoyed each meal & the waiting staff are always pleasant & helpful!

The animation team work very hard & help everyone to enjoy their holiday, there is plenty for everyone all day from 10am until the evening. If you want exercise & fun go to the large infinity pool ranging from dancing, yoga, aqua aerobics, darts & music! Beach area 1 also has activities volleyball, bocce ball, billiards, table tennis & the lagoon where there is a diving school & boot trips. There is another large pool & a smaller infinity pool with plenty of sun loungers & individual spa areas. You also have beach areas 2 & 3 with an abundance of sun loungers, what more could you ask for! The evening entertainment is the best we have experienced at any hotel we have visited, there is live music every night & dancing.

We have also enjoyed the spa & massage which you pay extra for but well worth the money!

This hotel provides everything for couples, friends & families as their is a choice of entertaining areas, kiddies club & chilled out areas!
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Malina Naguib , Guest Services / Front Office at Pickalbatros Citadel Resort Sahl Hasheesh
Responded 26 Feb 2022
Dear valued guest, Greetings from sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to cordially thank you for having chosen our resort and for sharing your valuable comments regarding your recent holiday experience. We are so happy, that we have provided you with a superb holiday and you were very satisfied with our services and gastronomy offers. Thank you as well for your kind, highly appreciated recommendation and we are already looking forward to seeing you soon here again. Kindly accept our warmest regards from the Red Sea shores Best regards Hotel Administration Albatros Citadel Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
andrealindo wrote a review Jul 2021
5.0 of 5 bubbles
Location is about 30mins form the airport in hurgada, the hotel is situated at perfect place where you have your own driveway about 1km to the mainhall.

The architecture is fort style all made of stones with high ceilings.

Hotel complex is huge about 1,8km long. We got room in the middle at quite place. Room was pretty very spacious, but you can see the wear of it. One disadvatage was too noisy AC and fridge in the room, if youŕ light sleeper you will need earplugs for sure. That could be renewed! All rooms are situated with the view to the sea.

Hotel have made 2 sea lagoons where you can swim peacefully also with kids, if there is good condition you can swim to the open sea and snorkel around amazing reefs right in the hotel beach. Seaworld here is just incredible. There are also 3 swimming pools.

Hotel have 3 restaurants 2 are open for brakfast, 1 for lung and 2 fr dinner, you can also choode ala card Asian or Marocan reastaurant.
Foor is good, pretty average but good.
the only thing I´ve missed a lot was soda water, they have just sometimes.

Staff is perfect, very kind very helpful, no asking for tips for nothing.

I would recommend this hotel to everybody. Did try lots of 5* hotels in africa but this one lead.
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Date of stay: July 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Large sunny room with seaview.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Kseniya Saad, Guest Services / Front Office at Pickalbatros Citadel Resort Sahl Hasheesh
Responded 15 Jul 2021
Dear Guest, Greetings from the sunny Albatros Citadel Resort – Sahl Hasheesh! We would like to send you our cordially thanks for publishing such a constructive and supportive feedback concerning your recent vacation at our hotel. Glad, that you had in overall a good holiday Kindly be sure that we always put the constructive comments of our guests in consideration in order to reach our target, the highest possible guest satisfaction We will be very pleased and hoping to hosting you again at our resort. Kindly accept our warmest regards from the Red Sea shores Best regards, Hotel administration Albatross Citadel Resort
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris S asked a question Mar 2024
Newtownabbey, United Kingdom1 contribution1 helpful vote
Hi everyone. Are the fizzy soft drinks like coke/lemonade out of a machine or from a bottle?
Answer from Liz A
Hillsborough, United Kingdom72 contributions19 helpful votes
They mostly use big bottles and pour you a glass
Andrea W asked a question Jan 2024
1 contribution1 helpful vote
Hi, are the pools heated in January?
Hurghada, Egypt1 contribution2 helpful votes
Dear Sarah, We have 2 heated pools in the hotel, normally heating tll around April (depends from weather conditions). With best regards, Guest Relations
Answer from Yasser A
1 contribution
Kids club available
loraviana wrote a tip 11 Jun
London, United Kingdom2 contributions
3.0 of 5 bubbles
"Make sure to have good shoes as the floors are extremely slippery. "
Read full review
Tanbir K wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"I recommend the first 3 room-buildings "
Read full review
Stay59017688776 wrote a tip Apr 2024
Antalya, Türkiye1 contribution
5.0 of 5 bubbles
"View is amazing and service also, food and beverages are very good .we highly recommend this lovely hotel in Sahl Hasheesh in Hurghada Egypt"
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Khalil F wrote a tip Apr 2024
Cairo, Egypt62 contributions2 helpful votes
4.0 of 5 bubbles
"Weather can be very hot take care of your skin and eyes as UV may reach 11 If you don't like noise you may ask for a quite room. "
Read full review
J M wrote a tip Apr 2024
5 contributions1 helpful vote
2.0 of 5 bubbles
"Maybe don’t come here, or if you insist, ask for a room that is far from the music. But then be prepared to walk a LONG way to get anywhere."
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PRICE RANGE
R 2,787 - R 3,855 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
citadel azur hotel hurghada
FORMERLY KNOWN AS
Albatros Citadel Sahl Hasheesh
LOCATION
EgyptRed Sea and SinaiHurghada
NUMBER OF ROOMS
550
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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PICKALBATROS CITADEL RESORT SAHL HASHEESH | UPDATED 2024 All-inclusive Resort Reviews & Price Comparison (Hurghada, Egypt) - Tripadvisor

Frequently Asked Questions about Pickalbatros Citadel Resort Sahl Hasheesh
Which popular attractions are close to Pickalbatros Citadel Resort Sahl Hasheesh?
Nearby attractions include Mini Egypt Park (4.9 km), Makadi Water World (4.5 km), and Hurghada Equestrian (1.4 km).
What are some of the property amenities at Pickalbatros Citadel Resort Sahl Hasheesh?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pickalbatros Citadel Resort Sahl Hasheesh?
Top room amenities include a minibar, air conditioning, and blackout curtains.
What food & drink options are available at Pickalbatros Citadel Resort Sahl Hasheesh?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pickalbatros Citadel Resort Sahl Hasheesh?
Yes, free parking is available to guests.
What are some restaurants close to Pickalbatros Citadel Resort Sahl Hasheesh?
Conveniently located restaurants include Nino's Restaurant, Nino's Restaurant, and Sofra Oriental.
Are there opportunities to exercise at Pickalbatros Citadel Resort Sahl Hasheesh?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Pickalbatros Citadel Resort Sahl Hasheesh have airport transportation?
Yes, Pickalbatros Citadel Resort Sahl Hasheesh offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pickalbatros Citadel Resort Sahl Hasheesh?
Yes, dry cleaning and laundry service are offered to guests.
Does Pickalbatros Citadel Resort Sahl Hasheesh offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Pickalbatros Citadel Resort Sahl Hasheesh?
The staff speaks multiple languages, including English, German, Russian, and Arabic.
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