Hotel Catedral Plaza

Hotel Catedral Plaza

Calle 16 N 5-17, Santa Marta, Santa Marta Municipality 36355 Colombia
Traveller (313)
Pool & Beach (55)
Room & Suite (45)

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About

4.0
#32 of 99 hotels in Santa Marta
4.5 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value

Welcome to Hotel Catedral Plaza, your Santa Marta “home away from home.” Hotel Catedral Plaza aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year.

Nearby landmarks such as Paseo El Camellon (0.2 mi) and San Miguel Cemetery (0.3 mi) make Hotel Catedral Plaza a great place to stay when visiting Santa Marta.

Hotel Catedral Plaza offers guests an array of room amenities including air conditioning and a minibar, and getting online is possible, as free wifi is available.

The hotel offers 24 hour front desk, room service, and a concierge, to make your visit even more pleasant. The property also features a pool and free breakfast.

If you’re looking for a seafood restaurant, consider a visit to Restaurante Bar Burukuka, Donde Chucho, or Rocoto, which are all conveniently located a short distance from Hotel Catedral Plaza.

Should time allow, Parque de Los Novios is a popular attraction that is within walking distance.

Hotel Catedral Plaza puts the best of Santa Marta at your fingertips, making your stay both relaxing and enjoyable.

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Property amenities
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Solarium
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Shoeshine
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Telephone
VIP room facilities
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.5 of 5 stars
HOTEL STYLE
City View
Trendy
Languages Spoken
English, Spanish

Location

Calle 16 N 5-17, Santa Marta, Santa Marta Municipality 36355 Colombia
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Simon Bolivar Airport
13.7 km
See all flights
E Cortissoz Airport
73.2 km
See all flights
224Reviews4Q+A12Room tips
Traveller rating
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  • 58
  • 34
  • 17
  • 18
Time of year
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Popular mentions
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Detailed Reviews
Peter wrote a review Mar 2020
Pensacola, Florida
4.0 of 5 bubbles
Very nice hotel and location next to the Cathedral. Close to the ocean (3 minutes walk) and the central restraunt streets. Has an elevator. Great rooftop pool and views with bar/restaurant. Same day laundry service for 12,000 ($4) per kilo. Excellent buffet breakfast. This hotel also offers free parking on 2nd floor (car takes an elevator to get there!). Our only complaint was no hot water. In a nice hotel, really?
Would stay again if they solve the hot water problem.
Read more
Date of stay: February 2020
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from E-commerce Catedral Plaza, Propietario at Hotel Catedral Plaza
Responded 20 Jan 2023
Thank you very much for your comments, we hope to see you again, regards
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TravellingoneSwansea wrote a review Dec 2023
Swansea Bay, United Kingdom
3.0 of 5 bubbles
This hotel is ideally placed near the cathedral square and within easy walking distance of the city centre and beachfront. However many of the rooms have windows overlooking the stairwell used by staff. This is hidden by a blind which has to remain down otherwise you could be viewed in bed! This makes the room dark and unpleasant to stay in for any length of time. There is also a huge pendant lamp near the ( too low) bedside table which is a real hazard if you want to get out of bed on that side! However the room was clean and the air conditioning worked well. Breakfast was ok. The second day we had it in a conference room on 7 th floor when the food arrived in stages -no explanation why we couldn’t eat in the dining room on 6 th floor. Staff were friendly enough. Waits for lift were frustrating especially at checking in and out times!
Read more
Date of stay: December 2023Trip type: Travelled solo
Room Tip: Avoid rooms overlooking stair well. Dark
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bluehorse wrote a review Jun 2023
5.0 of 5 bubbles
I recently stayed 2 nights at this hotel while traveling for work purposes. I had left them 2 requests when booking, and as soon as I checked in while having arrived from the other side of the world, they let me know that they were aware of them and were accommodating my requests. Very attentive. Also in general staff was very nice and hospitable. The room was good as well - a good desk, fridge, nice bathroom, comfy bed. Really enjoyable stay; and I would certainly stay here again if coming back to Santa Marta
Read more
Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eva A wrote a review Dec 2022
Crete, Greece
1.0 of 5 bubbles
We arrived around 00:00 with a group of 10. The elevator was not working and we had to cary our luggage’s for up to 5 floors. There was no hot water for one day and a half. Also, at the breakfast they didn’t refill anything, lucky if you go early. The mini bar was empty in some rooms. We couldn’t connect to the internet at all for two days. The telephone to communicate with the reception it wasn’t working and in one room the lights were not working properly. We stay for two nights. At least, the staff was keen to help.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from E-commerce Catedral Plaza, Propietario at Hotel Catedral Plaza
Responded 20 Jan 2023
We regret what happened, we have taken the corrective measures regarding this case, we hope to see you in another opportunity
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ira S wrote a review Mar 2022
Tucson, Arizona
3.0 of 5 bubbles
We arrived after a flight from Bogota. The check in was fast. The room was basic, and on the small side. I went to take a shower and there was no hot water. I called to the front desk, and was told it was being repaired. and would be fixed in about 10 minutes. In the morning there was still no hot water. At 10 the next morning, I received a call that the water was fixed. Now I understand that things break, but don't appease me by saying it will be fixed in 10 minutes when you know it will not.
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Date of stay: March 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from E-commerce Catedral Plaza, Propietario at Hotel Catedral Plaza
Responded 20 Jan 2023
Muchas gracias por sus comentarios, hemos tomado atenta nota acerca de sus comentarios, esperamos poder servirle en una próxima oportunidad, saludos
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sofía M wrote a review May 2021
5.0 of 5 bubbles
I was in this hotel in may 2019, the place was amazing, everyone was very nice. The service was very good the employees were very attentive. What i like the most was breakfast and the pool with its beautiful view. Would go back because its a place to rest and is close to the historic center
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Date of stay: November 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from E-commerce Catedral Plaza, Propietario at Hotel Catedral Plaza
Responded 20 Jan 2023
thanks you so much for your reviews, WE hope to see as soon as possible best regards ,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Camilla M wrote a review Jan 2018
Denver, Colorado
1.0 of 5 bubbles
The good: Location and cleanliness of the room.

The bad: Customer service
We booked taxi transportation at this hotel for two different trips. Both times we were told the hotel driver would drive us - he never showed up - TWICE!
We stayed four nights - both transportation requests were booked in the morning after our first night - plenty of advance notice.
First trip was to go diving in Taganga - 15 minutes after our planned departure the driver had not showed up. The hotel got us an overpriced taxi (as we found out when we got at taxi back from Taganga to the hotel).

Second time was when we had booked van transportation for 6 to Barranquilla airport leaving at 10:30am. At 9am the morning of the departure to the airport I talked to the receptionist to confirm the driver would pick us up - I told her about the previous issues with the driver. We were told everything was ok. At 10:30 - no driver, at 10:40 - no driver. The receptionist made some phone calls with no communication to us what was going on. They said they would get us two taxis - that would be a lot more expensive! - I said I refuse to pay. We ( party of 6) were getting extremely frustrated as there was no communication from the receptionist, no apology about the situation and no resolution who would pay for the taxis. At 11:00 we HAD to leave ( to catch our international flight) and were told the hotel would pay the difference in our initial quoted price (that we found out was also an inflated price) to the taxi drivers. We left extremely frustrated and angry. We understand things happen - but the lack of an apology and acknowledgement of the mess the hotel had created, left all of furious.

Actually, the luggage helper/ bell boy ( who had nothing to do with this mess) was the only person apologizing.....

Moreover, the breakfast service at this hotel is extremely slow.

All-in-all this hotel had the worst customer service we received at all of our accommodations traveling in Colombia over 3 weeks time - adding to it: this was also the most expensive place we stayed at....
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Date of stay: January 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fusterman wrote a review Sept 2016
London, United Kingdom
2.0 of 5 bubbles
The hotel is nice and not very expensive. It is well located in the centre of the town and it has a beautiful swimming on the top floor with a nice view. The rooms are very modern and have wide windows leading to the street. Unfortunately, the experience is spoiled by the fact that the place is plagued by small mosquitos within the rooms and public areas, despite the fact the room windows cannot be opened. My friends and I where bitten badly by them. We complained to the reception and said they would fumigate the rooms, which they did it, but it has no use, mosquitos were not killed. I have posted one picture showing the mosquito bites in one of us.

Secondly, we hired through the hotel a direct transportation service to Cartagena. However, the minibus end up stopping in Barranquilla, which increased the trip duration from 4h to 5.30h. Also, the transportation company (Marisol) charged us more money than it was agreed with the hotel. So, bad communication with the transportation company and/or bad selection of transportation supplier.
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Date of stay: August 2016Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from catedralplaza1, Gerente at Hotel Catedral Plaza
Responded 19 Oct 2017
Thank you for your comments, we apreciate it. We are sorry for All the problems you had in the hoteI we want to improve Every day and provide to our guest the best service.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DMS1995 wrote a review Aug 2019
Bottmingen, Switzerland
4.0 of 5 bubbles
Room- tastefully furnished, unfortunately the windows do not close properly so that the constant street turmoil is audible
Bathroom- OK
Personnel staff- except for the receptionist everyone was friendly and helpful
Breakfast- average
Location- good
Read more
Date of stay: July 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
holidayarris wrote a review Jan 2019
Greater London, United Kingdom
4.0 of 5 bubbles
This hotel is unlikely to be the cheapest (but didn’t cost a fortune) It was spotlessly clean, very high spec and the best part is the wonderful rooftop pool with views over the city! Defo worth a stay- so relaxing after visiting the nearby Tayrona park and other places
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Date of stay: January 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MARIAISABELCAR, Manager at Hotel Catedral Plaza
Responded 29 Jan 2019
Thank you very much for choosing us, it is a pleasure to serve you
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from catedralplaza1
Santa Marta, Colombia
Buenos Días Sra Lucía Reciba un cordial saludo por parte del hotel catedral Plaza Dando respuesta a su amable comentario me permito informarle que el parque nacional natural Tayrona se encuentra cerrado parcialmente dentro las fechas en mención , sin embargo Santa Marta es una ciudad con vocación turística que cuenta con un producto extenso que permite a los turistas disfrutar de una oferta de sol y playa, cultura e historia, turismo ecológico y ambiental, turismo de aventura, entre otros, que complementa su experiencia dentro y fuera de nuestra ciudad. Al momento de alojarse con nosotros le podemos brindar toda la información de los destinos que puede visitar, como por ejemplo: Tayronaka (turismo ecológico y arqueológico) cascada de Valencia y río buritaca, acuario y playas aledañas, minca, pozo azul y Finca del cafe, quinta de San Pedro Alejandrino (turismo cultural e histórico) museo Tayrona, museo nepomuceno. En ese orden de ideas usted puede visitar múltiples destinos diferentes a los que encierran la tierra sagrada (parque Tayrona) contamos con una agencia aliada y de entera confianza y le puede proporcionar los diferentes traslados Si desea reservar con anterioridad por favor, puede hacerlo saber por este medio saludos cordiales María Alejandra Bedoya Atención y servicio al cliente
Answer from catedralplaza1
Santa Marta, Colombia
good afternoon Dear Mrs Emma we appreciate the opportunity to have been your hosts In order to be able to give you a precise answer of your forgotten objects, it is necessary that you provide us with the following information * number of occupied room * Check out date * Describing the lost object I look forward to hearing your comments soon greetings María Alejandra Bedoya costumer service support
Answer from catedralplaza1
Santa Marta, Colombia
Good evening, no sir that does not have any additional cost
Answer from ANYILIS A
Cartagena, Colombia
Gracias por contactarnos! Lamentablemente, tripadvisor no nos permite dar direcciones de correo electrónico por esta via.
B J wrote a tip Feb 2024
Gloucestershire, United Kingdom57 contributions6 helpful votes
2.0 of 5 bubbles
"Avoid unless exceptionally cheap - the interior rooms will do as a basic bunk. The front facing rooms are utterly unusable - no insulation, so LOUD traffic from 7am"
Read full review
TravellingoneSwansea wrote a tip Dec 2023
Swansea Bay, United Kingdom139 contributions94 helpful votes
3.0 of 5 bubbles
"Avoid rooms overlooking stair well. Dark"
Read full review
JeffCherer wrote a tip Jul 2019
San Antonio, Texas17 contributions7 helpful votes
5.0 of 5 bubbles
"Get a room above the 3rd or 4th floor for the view and quietness. Construction all over SM."
Read full review
Niels S wrote a tip Oct 2017
10 contributions2 helpful votes
5.0 of 5 bubbles
"You get what you pay for...this is perfect for Nomads, Business, and Tourists..."
Read full review
nurakim wrote a tip Sept 2017
Maastricht, The Netherlands17 contributions8 helpful votes
5.0 of 5 bubbles
"If you're a light sleeper request a room far from the road side"
Read full review
Not the right property for you?
There are more places to choose from in the Santa Marta area.
PRICE RANGE
R 1,077 - R 1,717 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaMagdalena DepartmentSanta Marta MunicipalitySanta Marta
NUMBER OF ROOMS
69
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL CATEDRAL PLAZA - UPDATED 2024 Reviews & Price Comparison (Santa Marta, Colombia) - Tripadvisor

Frequently Asked Questions about Hotel Catedral Plaza
Which popular attractions are close to Hotel Catedral Plaza?
Nearby attractions include La Cocoteria (0.2 km), El Mono Rojo (0.3 km), and Museo del Oro Tairona - Casa de la Aduana (0.4 km).
What are some of the property amenities at Hotel Catedral Plaza?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Hotel Catedral Plaza?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Catedral Plaza?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
What are some restaurants close to Hotel Catedral Plaza?
Conveniently located restaurants include Marrakech Restaurante, Porthos Steakhouse & Pub Santa Marta, and Artesanal Restobar.
Are there opportunities to exercise at Hotel Catedral Plaza?
Yes, guests have access to a pool during their stay.
Does Hotel Catedral Plaza offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Catedral Plaza?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Catedral Plaza?
Many travellers enjoy visiting Paseo El Camellón (0.4 km), Centro Historico de Santa Marta (0.2 km), and Alcaldia de Santa Marta (5.4 km).
Does Hotel Catedral Plaza have any great views?
Yes, guests often enjoy the city view available here.
Is Hotel Catedral Plaza accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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