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Irotama Resort

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KM 14 Via A Cienaga Bello Horizonte, Santa Marta, Santa Marta Municipality 470001 Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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Expedia.com
US$109
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Free cancellation until 22/02/23
Booking.com
US$188
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Priceline
eDreamsUS$188
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (987)
Room & Suite (237)
Pool & Beach (190)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 20/08/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Irotama Resort
Updated 20/08/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 140 hotels in Santa Marta
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the Pozos Colorados area, 20 minutes from Santa Marta, Irotama captures all the magic and enchantment of a luxurious Caribbean hotel. This breathtaking resort is surrounded by nature and has tennis courts, a golf draving range and a kilometer long beach. Come discover it!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Indoor play area for children
Wifi
Hot bath
Pool / beach towels
Rooftop pool
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Rooftop bar
Aerobics
Entertainment staff
Children Activities (Kid / Family Friendly)
Kids club
Free airport transportation
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Steam room
Baggage storage
Concierge
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Telephone
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Family Resort
Languages Spoken
English, Spanish
2136Reviews45Q+A63Room tips
Traveller rating
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Popular mentions
palmagp wrote a review Oct 2021
Houston, Texas1 contribution
Friendly staff good infraestuture / facilities Good location Room options for different groups or family Areas to improve: all inclusive plan/ service, recreational activities, cost/benefit or value proposition
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from , Propietario at Irotama Resort
Responded 06 Oct 2021
Dear Guest Palmagp, On behalf of Irotama Resort, we express our sincere thanks for having selected our hotel for your rest and for taking the time to tell us about your experience. It has been a real pleasure to be our service and provide you with the service and attention you deserve, we are satisfied to know that we have met your expectations. Thank you again for choosing us and we hope to see you soon back at Irotama Resort. Best regards, Zarifeth Robles Salomón Customer Service Irotama Hotel
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Katja v W wrote a review Sep 2021
The Netherlands21 contributions6 helpful votes
We stayed three nights in Irotama Torres and we had a great time. We had a beautiful view from the 14th floor and the room was very comfortable and luxurious. We did not book all in, so we only had the breakfast included, which we thought to be good and there were many options. If we wanted to eat lunch or dinner in one of the resort's restaurants, we could just pay for it. The zazue shopping center is really close to the resort, so we sometimes walked there to go to one of the restaurants. We could pay all the cocktails that we had at the pool at the end of our stay. We once had dinner in the Caravel restaurant and this food was really good. However, I believe it is not included in the usual all in package. The friendly staff really makes the hotel such a great place. They are all very careful with corona. My honorable mentions go to: - Naxer from the reception - The friendly juice lady at the breakfast buffet - The doctor. She helped me with my toe that was hurting. - A super friendly man at the breakfast buffet, who remembered that I eat vegetarian food and brought me grilled veggies the next morning. Just one note: There are many people who try to sell you stuff at the beach, but I believe that the hotel can't do anything about this.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Bring a lot of mosquito repellent to Santa Marta!
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Response from , Propietario at Irotama Resort
Responded 09 Sep 2021
Dear Guest, Thank you very much for taking the time to write a review about your stay. Your input, and the feedback from all our guests is essential and extremely important to us. We strive to not only meet but exceed our guests’ expectations. We are proud to have a friendly, thoughtful, efficient, professional and honest team which shares the dedication to make our service, outstanding and unmatched. It is very gratifying to know that our guests had memorable experiences. We hope you that Irotama Hotels and Resorts will be your preferred vacation option and we hope you will choose to visit us again in the future. Best Regards Zarifeth Robles Salomón Customer service manager
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NICOLAS C wrote a review Aug 2021
14 contributions
My wife, my 4 year old daughter and me gave another chance to this resort after our frustrating experience one year ago. Although the experience was better the food still lacks the quality a hotel of this price range has! You have to play it safe!!!! Go with the buffet! It is good, it has several options and meets the expectations you can have with food out of a buffet. The huge disappointment is when you order using the menu! You can do what I always suggested my wife we should do when ordering from the menu! Keep your expectations as low as possible, so that way, anything they through at You will be an improvement in an experience, such as a frozen carpaccio, or a hard tire like octopus or even a restaurant (more like a cafeteria) that requires reservation and has nothing special to offer(12th floor restaurant) The effort the waitress put into making you feel welcome is very good. The other thing the resort lacks is activities for your kids.... after one week of pool, beach, pool, beach... even they get bored, we recommend do not book more than 5 days...!!!
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Date of stay: August 2021Trip type: Travelled with family
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Response from , Propietario at Irotama Resort
Responded 13 Aug 2021
Dear U4913TMnicolasc, On behalf of Irotama Resort we want to thank you for taking the time to write a review about the last stay, we are very sorry that it was not entirely positive, day by day reinforcing our quality standards by listening carefully to each and every one of the valuable opinions guests like you. We have shared his words with our managers of the different departments so that they take the appropriate measures. We reiterate our commitment to provide you with the best service, and we hope to receive in the future a new home opportunity to create a new unforgettable experience, in this, your beachfront. Best Regard, Zarifeth Robles Solomon Customer Service Hotel Irotama
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Reza1972999909 wrote a review Feb 2021
Bogota, Colombia1 contribution
Very clean. Friendly staff. Good food. Big swimming pool. Perfect stay in family. Nice access to beach. Second pool nice We enjoyed our stay . Only the travel agency was not very efficiente. But a lot of tours can be organized alone .
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Irotama Resort, Director General at Irotama Resort
Responded 13 Mar 2021
Dear Reza1972999909, At Irotama Resort, we express our gratitude for having selected our hotel to rest and take a time to write a review about your stay. It has been a pleasure to be at your service and give you the service and attention you deserve, we are happy because we have fulfilled your expectations. Best regard Zarifeth Robles Salomón Customer service manager
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maria d wrote a review Feb 2021
Florida5 contributions1 helpful vote
We went for a week and it was beautiful. We stayed at their bungalows and they were clean and comfortable. The beds were great, we had multiple pillows for every taste. The bungalow was spacious, quiet, peaceful and safe. The hotel is very beautiful, everything looks impeccable. People are always taking care of everything. The beach was always groomed and the security people were always attentive and helpful. The pool area is very nice and relaxing. There are multiple choices of restaurants. We usually had breakfast at the typical food restaurant. Lunch there is also great. It is a very peaceful place and people who work there do their best to keep everyone happy and comfortable. Your temperature will be checked multiple times a day and there are many hand washing and hand sanitizing stations. If you visit this place, be ready for a time of peace, comfort and renewing. It was a wonderful visit.
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Date of stay: January 2021Trip type: Travelled with family
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Response from Irotama Resort, Director General at Irotama Resort
Responded 13 Mar 2021
Dear Y2620TKmariad, At Irotama Resort, we express our gratitude for having selected our hotel to rest and take a time to write a review about your stay. It has been a pleasure to be at your service and give you the service and attention you deserve, we are happy because we have fulfilled your expectations. Best regard Zarifeth Robles Salomón Customer service manager
Read more
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PRICE RANGE
US$60 - US$164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
irotama hotel santa marta
LOCATION
ColombiaMagdalena DepartmentSanta Marta MunicipalitySanta Marta
NUMBER OF ROOMS
578
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Frequently Asked Questions about Irotama Resort
Which popular attractions are close to Irotama Resort?
Nearby attractions include Centro Comercial Zazue Plaza (0.4 km) and Banano Bar (0.4 km).
What are some of the property amenities at Irotama Resort?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Irotama Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Irotama Resort?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Irotama Resort?
Yes, free parking is available to guests.
What are some restaurants close to Irotama Resort?
Conveniently located restaurants include Tsuki Sushi Bar, Crepes & Waffles, and Ziruma SkyBar.
Are there opportunities to exercise at Irotama Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Irotama Resort have an airport shuttle?
Yes, Irotama Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Irotama Resort have airport transportation?
Yes, Irotama Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Irotama Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Irotama Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.