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Estelar Santamar Hotel & Convention Center

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Kilometro 8 Via a Barranquilla Pozos Colorados, Santa Marta, Santa Marta Municipality Colombia
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$88
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US$88
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (478)
360
Panoramas (24)
Pool & Beach (155)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/07/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Estelar Santamar Hotel & Convention Center
Updated 20/07/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 140 hotels in Santa Marta
Location
Cleanliness
Service
Value
Travellers' Choice
ESTELAR SANTAMAR HOTEL & CONVENTION CENTER A PLACE THAT HEIGHTENS EVERY EVENT Located in the area of Pozos Colorados, a few minutes from the city, and by one of the most spectacular beaches of Santa Marta, ESTELAR Santamar Hotel & Convention Center is the epicenter of the most important events in the city, thanks to its impressive Convention Center, and the place in which all spaces, environments and activities combine to make unforgettable every business or relaxing visit. A place where all your trips are great events. RNT #1262 Pozos Colorados Convention Center with 12 Meeting Rooms Independent from the hotel, constituted by 12 meeting salons with capacity from 20 to 1,200 people, exhibition space and logistics for registration and accreditation. All the needed technology, infrastructure and services for your events. Services/Amenities: 24-Hours Room Service / Business Center / Internet Room / Laundry Service / 3 pools / Tennis Court / Jacuzzi / Entertainment activities / Shuttle / Wireless Internet Access / Gift shop. Restaurants & Bars: Mar de Leva Restaurant / Tamajar Ba.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Game room
Children Activities (Kid / Family Friendly)
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Tennis court
Entertainment staff
Kids club
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Gift shop
Newspaper
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Spanish
830Reviews19Q+A21Room tips
Traveller rating
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Popular mentions
vegastraveler wrote a review Mar 2021
Henderson, Nevada95 contributions26 helpful votes
I wish that my room wasn’t ready upon check-in because then I would have seen the rest of the property first. First the (really) bad: The rooms are terrible. The out-dated decor only worsens the condition: leaking a/c, filthy furniture, and lack of amenities (no iron, board, fridge was frozen, mosquitos every where). It’s basically four white walls, no pictures, with dorm room furniture and hand-me-down equipment. I literally can find better furniture on craigslist. It felt like a typical American roadside Inn from the inside. Now the great: The two pools, the outdoor bar/restaurant, and beach area are pristine. After spending the day outside I wanted to write a stellar review but then I went to the room to shower and I was reminded of where I had to sleep. The Area: Is about 5 miles south of Santa Marta in a very private and quiet area. Its about 15-20 closer to Barranquilla/Cartagena if you are driving in from the southwest. Personally, I like that. I prefer a hotel with a good private beach away from the noise. You can easily travel to central for 15-20.000 pesos. In summation: If you want a four star beach and pool and don’t care about the room, stay here. However, if you place more emphasis on the room and are willing to pay a little more for a similar beach and pool area, find another hotel.
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Date of stay: February 2021Trip type: Travelled with family
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Response from Estelar Santamar, Otro at Estelar Santamar Hotel & Convention Center
Responded 08 Mar 2021
Dear Mr. Guest We want to apologize for the non-conformities presented during your stay and that you kindly let us know through this channel. Interested in improving our quality of service, we have taken careful note of your comments and suggestions, guiding them in correcting and improving our processes to meet the expectations of our customers. We hope you give us the opportunity to have you with us again and serve you with the quality and warmth of service that identifies the hotels of our Stellar Organization. Cordially, Francisco Jose Coronado General manager Estelar Santamar Hotel & Convention Center
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Bicks_medellin wrote a review Feb 2021
Colombia7012 contributions145 helpful votes
We are here now with the family, for one night before we head east. The hotel is in a reasonable location and only 5 km from the airport which suited us, as we arrived late. The beaches are not great, however it does front onto the beach, which is nice, with chairs and thatched areas available. The hotel is in dire need of renovations, you could say it is almost falling apart. We went to the restaurant last night and it was terrible. It has the prices of a first class restaurant, however is in bingo hall type area, with tables and chairs to suit. The carpet is many, and even the entrance door is falling off. The AC was good though. Food very average and when a plate of rice costs over 30,000 pesos, something is wrong. Give this hotel a miss unless you have some nostalgia for the 70s.
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Date of stay: February 2021Trip type: Travelled with family
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Response from Estelar Santamar, Otro at Estelar Santamar Hotel & Convention Center
Responded 19 Feb 2021
Dear guest We would like to apologize for the non-conformities presented during your stay and that you kindly let us know through this channel. Interested in improving our quality of service, we have taken careful note of your comments and suggestions, guiding them in correcting and improving our processes to meet the expectations of our customers. We hope you give us the opportunity to have you with us again and serve you with the quality and warmth of service that identifies the hotels of our Stellar Organization. Cordially, Francisco Jose Coronado General manager Estelar Santamar Hotel & Convention Center
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Valeria777 wrote a review Dec 2019
1 contribution
We had a rest with my family. Did not like the pools, dirty, the pool bar also leaves much to be desired. Beach slippers were stolen from me on the beach in front of the hotel. We liked the work of our maid Cady Roman. Thanks to her, our room was very clean.
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Date of stay: December 2019Trip type: Travelled with family
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Response from Hoteles_Estelar, Director de Relaciones con Clientes at Estelar Santamar Hotel & Convention Center
Responded 23 Dec 2019
Dear Guest We want to apologize for the nonconformities presented during your stay and that you kindly let us know through this channel. Interested in improving our quality of service we have taken careful note of your comments and suggestions, guiding them in the correction and improvement of our processes to meet the expectations of our customers.
Read more
Jay Z wrote a review Sep 2019
Medellin, Colombia12 contributions5 helpful votes
This is a great property that I have been to 3 times - the rooms are basically right on the beach - it's very convenient to walk to two pools and the beach. I will definitely go back a fourth time. It's clean and the staff is great. Everyone is attentive - We visited Crystal Beach as well and it was a great day.
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Review collected in partnership with this hotel
Date of stay: September 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
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Response from Hoteles_Estelar, Director de Relaciones con Clientes at Estelar Santamar Hotel & Convention Center
Responded 16 Sep 2019
Dear Mr Jay First of all thank you for the time you spent giving us to know in detail your excellent comments about the service and the facilities of the hotel. Thank you very much for sharing your experience at the hotel, for us it is very important to know your opinion. We hope to return to continue to serve you with the warm and efficient service that has characterized us, being better every day. Cordially, Maria José Utria Asistente de Gerencia Estelar Santamar Hotel & Convention Center
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Jet38189573057 wrote a review Jun 2019
Bogota, Colombia1 contribution
The photos online do not match the experience on the ground. The hotel is in a state of disrepair. Check in took over an hour and staff showed little concern. The hotel is far from town and is quite overpriced. Stay at a newer hotel. There are far better options.
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Review collected in partnership with this hotel
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Book at a newer hotel! This one is outdated and overpriced.
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Response from Hoteles_Estelar, Director de Relaciones Públicas at Estelar Santamar Hotel & Convention Center
Responded 12 Jun 2019
Dear guest We want to apologize for the non-conformities presented during your stay and that you kindly let us know through this channel. Interested in improving our quality of service we have taken careful note of your comments and suggestions, guiding them in the correction and improvement of our processes to meet the expectations of our customers. Cordially; Maria José Utria Management assistant Estelar Santamar Hotel & Convention Center
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PRICE RANGE
US$58 - US$111 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
estelar santamar hotel santa marta, estelar santamar hotel and convention center, santamar hotel, estelar santamar santa marta
LOCATION
ColombiaMagdalena DepartmentSanta Marta MunicipalitySanta Marta
NUMBER OF ROOMS
128
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Frequently Asked Questions about Estelar Santamar Hotel & Convention Center
Which popular attractions are close to Estelar Santamar Hotel & Convention Center?
Nearby attractions include Catedral de Santa Marta (2.8 km), Playa Blanca (5.8 km), and Centro Comercial Zazue Plaza (2.5 km).
What are some of the property amenities at Estelar Santamar Hotel & Convention Center?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Estelar Santamar Hotel & Convention Center?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Estelar Santamar Hotel & Convention Center?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Estelar Santamar Hotel & Convention Center?
Yes, free parking is available to guests.
What are some restaurants close to Estelar Santamar Hotel & Convention Center?
Conveniently located restaurants include Tsuki Sushi Bar, Pame Na Fame, and Restaurante Karey.
Are there opportunities to exercise at Estelar Santamar Hotel & Convention Center?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Estelar Santamar Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Estelar Santamar Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Estelar Santamar Hotel & Convention Center?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Estelar Santamar Hotel & Convention Center?
Many travellers enjoy visiting Alcaldia de Santa Marta (3.4 km).