Hotel Miami SM

Hotel Miami SM

Calle 17 No 3-96, Santa Marta, Santa Marta Municipality 420684 Colombia
Escalera a pisos superiores
Traveller (19)
Panorama at the Hotel Miami SM
360
Panoramas (17)
Habitación Cuadruple 1 Cama Doble 2 Camas Semi Dobles
Quadruple Room Double Bed - 2 Single Beds
Room & Suite (120)

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About

3.5
#61 of 99 hotels in Santa Marta
4.6 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Housed in a magnificent building from the 1920s, Hotel Miami SM has a category of its own. Its impressive façade gives way to an interior high ceiling with ceramic tiles that tell us about the spectacular decade of the 20. Conveniently located in the historic district of Santa Marta, this splendid hotel offers 30 spacious rooms each with a private bathroom and air conditioning. Natural sunlight can be seen passing through the windows to the floor which bathes the entire room with bright colors and open spaces. classic decorations that fill each room are equipped with LED TV, Wi-Fi, and Mini-Bar. The hotel amenities include laundry service, travel information, a restaurant, and a large common room where guests can socialize with other travelers. Staying at the Hotel Miami SM will treat you to easy access to downtown Santa Marta - Parque de Los Novios - and its beautiful harbor. Within walking distance are the city beaches where you can relax and enjoy the best local activities.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Rooftop bar
Walking tours
Nightclub / DJ
Children's television networks
Taxi service
Business Centre with Internet Access
Wifi
Breakfast available
Breakfast in the room
Happy hour
Snack bar
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Safe
Telephone
Bath / shower
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Budget
Centrally Located
Languages Spoken
English, Spanish

Location

Calle 17 No 3-96, Santa Marta, Santa Marta Municipality 420684 Colombia
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Simon Bolivar Airport
13.6 km
See all flights
E Cortissoz Airport
80Reviews5Q+A2Room tips
Traveller rating
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Detailed Reviews
lucianoferro61 wrote a review Feb 2020
Savona, Italy
3.0 of 5 bubbles
A cozy hotel located in the old town with large room and bathrooms , with high level of cleanliness and friendly and kindly staff!
Hotel need a full overhauling by management because several equipment in the rooms and bathrooms need to be replaced or repaired. Hotel didn't has an elevator and the high floors are not easily for all travellers.
Breakfast satisfactory but it is consumed in a room reminiscent of hospital refectories wit a very sad atmosphere
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Date of stay: February 2020
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Room Tip: Street view!|
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Miami SM, Propietario at Hotel Miami SM
Responded 11 Nov 2022
Hello Luciano, Thank you very much for your comment and rating! We love to know that you had a good time with us!!! As for the facilities, we can tell you that we are in the process of improving both in common areas and rooms. We hope you will come back and witness our changes :) Have a good trip, and remember that we are your home in the Historic Centre of Santa Marta!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FrancescaS1978 wrote a review Oct 2015
Pomezia, Italy
4.0 of 5 bubbles
Nice place and nice people is what we have found here.
The hotel is close to the centre and to the sea too.
Rooms are small but clean, we had to stay one night more and even if completely booked,the girl at the reception found a room for us for a special price also.
If you are looking for a clean room in Santa Marta, don't hesitate...of course is not a 5 stars hotel
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Date of stay: September 2015Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Miami SM, Propietario at Hotel Miami SM
Responded 11 Nov 2022
Hello Francesca, Thank you very much for your comment and rating! We love to know that you had a good time with us!!! As for the facilities, we can tell you that we are in the process of improving both in common areas and rooms. We hope you will come back and witness our changes :) Have a good trip, and remember that we are your home in the Historic Centre of Santa Marta!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
emjonew wrote a review Jul 2017
England, United Kingdom
3.0 of 5 bubbles
We stayed here for one night as we were just passing through.
The hotel and room was nice with friendly staff. Though as we were on the fourth floor it was quite a trek up with our heavy bags. However we were notified of this via email prior to checking in.
The only issue we had is loud music and singing all night and then started again at 9am due to a bar and club nearby.
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Date of stay: June 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Miami SM, Propietario at Hotel Miami SM
Responded 11 Nov 2022
Hello, Thank you very much for your comment. As you mention, we have a property with good and spacious facilities, in addition to this, we have a privileged location in the historic centre of Santa Marta, very close to the Cathedral, the Parque de Los Novios and the shopping area. We have a Rooftop bar with the best view of the centre, and on weekends we have a lot of activity. We apologise if this has affected your stay with us. We hope you had a happy return trip.
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Georgie_Fen wrote a review Jan 2022
Hong Kong, China
5.0 of 5 bubbles
This place is cheap, but well located, very functional (wifi superb, good air con, shower works well) and the staff are welcoming. Alright, it’s basic… but that beats non-workable. I stayed the first part of my trip at Republica hostel where the wifi had a mind of its own, and I was over the moon once I’d checked in here!
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Miami SM, Propietario at Hotel Miami SM
Responded 07 Oct 2022
George, thank you. all feedback is well received. we are going to continue improving our hospitality.
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donnyD wrote a review Dec 2014
The Netherlands
2.0 of 5 bubbles
This hotel has WIFI but it doesn't have internet over WIFI... The internet in this hotel doesn't work and seems like it hasn't worked in a long time. The router on the second floor has "(Fixes pending)" added to the name and doesn't work, the router on the third floor doesn't work and the router on the 4rth floor is dangling from a wire and will give you internet for about 10 seconds after you reset it (in other words: doesn't work).

A hotel without internet in 2014 isn't acceptable in my opinion and even less so if it's advertised as if it should have internet.

The rooms are OK and the bathrooms are nice though...
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Date of stay: December 2014
2.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Miami SM, Propietario at Hotel Miami SM
Responded 11 Nov 2022
Hello George, Thank you very much for your comment. We are sorry to hear that your stay was not the best. We are in the process of refurbishing our facilities, and this is taking quite a while. We have a Rooftop Bar with evening activities, which has one of the best views of the city centre. Your comments are taken into account for our continuous improvement process. We will take your comments into account for further improvement. We appreciate your feedback, and we hope you had a happy return trip.
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Juliana D wrote a review Dec 2013
Delray Beach, Florida
5.0 of 5 bubbles
I was scared to get a cheap hotel in Santa Marta but I found this place and it looked good. It was the best experience ever, the rooms are clean, the customer service is great, its in the middle of everything, the breakfast is delicious, the architecture is beautiful and the price is the best!
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Date of stay: December 2013
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Miami SM, Propietario at Hotel Miami SM
Responded 11 Nov 2022
Hello, Thank you so much for your comment and rating!!! We love to hear that you had a great time with us, and that you really enjoyed our customer service! That's what we are all about. Please come back very soon!
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Thorben K wrote a review Jun 2014
Frankfurt am Main, Deutschland
2.0 of 5 bubbles
We staid for obe night after arriving late in the evening from Sta Marta airport.

The lobby still looks OK but once you go upstairs to the rooms you see that the place hadn't had any real maintenance for years. We looked into 2 rooms that had massive mold problems and finally settled for a room on the second floor that seems to haben been renovated at least half-heartedly.

Still, or room felt a bit like a jail cell with no warmth whatsoever. It was clean but the bathroom door didn't close, neither did the bathroom window and for the price, I would have expected more than a whole-in-the-wall type shower.

Breakfast room looked so incredibly uninviting that we didn't eat there.

We do give two stars for the good service (showing us three rooms at 10:30pm) and for OK cancelation policy regarding our second prebooked night.
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Date of stay: June 2014Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Miami SM, Propietario at Hotel Miami SM
Responded 11 Nov 2022
Hello, Thank you very much for your comment. We are sorry to hear that your stay was not the best. Please note that we are in the process of refurbishing our facilities and rooms. In addition to this, in case you have had a disagreement with the room, our Reception and Maintenance team are willing to give you a solution by placing you in an alternative accommodation. We thank you for your kind attention, and apologize again for the inconvenience caused.
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40plustraveller wrote a review Jun 2019
Europe
5.0 of 5 bubbles
A huge house from the 1920s or so, hidden in the small streets of the old city.
Aircon works, huge room, lonely breakfast in a huge hall. I liked it. Not at the standard price, but the last minute offer was fine.
Fortunately I was alone. A second person would have had some difficulties using the bathroom as it was congested. With zero of what went into it going down the tube.
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Date of stay: June 2019
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Miami SM, Propietario at Hotel Miami SM
Responded 07 Oct 2022
Hi, Plustraveller. we are delighted of your attendance with us. this comments motivates us to look forward for a better hospitality.
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joseluisvg wrote a review Jul 2017
Bogota, Colombia
+1
2.0 of 5 bubbles
This review will need a breakdown.

Staff: Score 5/5 These people are very kind. Helpful and do the best they can for you.

The Building: 2/5 First of all, you need to keep in mind this hotel qualifies as a heritage hotel but the owner hasn´t done anything to restore anything. As a consequence you will find broken tiles, the shower doesn't even have a division and taking a shower will make the entire floor a water slide. There is no elevator in this hotel and stairs are particularly elevated. There is no swimming pool which makes it a huge negative point since the beaches close by are not swimmable.

We were offered a minibar in the description but the room never had one.

Location; Score 4/5 It´s one of the best places to be in Santa Marta city. It has many things close by at walking distance.

You get what you pay.
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Date of stay: June 2017
2.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Rooms on the second floor are better looking.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Miami SM, Propietario at Hotel Miami SM
Responded 11 Nov 2022
Hello Jose Luis, Thank you very much for your comment. We are delighted to notice our staff offered you such a good service. We are sorry to hear that your stay was not the best. Please note that we are in the process of refurbishing our facilities and rooms. In addition to this, in case you have had a disagreement with the room, our Reception and Maintenance team are willing to give you a solution by placing you in an alternative accommodation. We thank you for your kind attention, and apologize again for the inconvenience caused.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Claire B wrote a review Jun 2017
Darlington, United Kingdom
2.0 of 5 bubbles
This place avoided a one star rating from us only because the room was reasonably clean, had working air con and because the lady on reception dealing with our many complaints was really lovely.

Other than that this place is a hovel. Room felt like a prison cell. It was very badly finished with broken tiles on the floor. One of the lights didn't havn't a bulb in and two of the other three didn't work. When we mentioned this we were told its to do with faulty electrics and couldn't be fixed. This made it impossible to see properly on a night. TV also stopped working after the first few hours too. Everything was hanging from their fittings and looked really dodgy.

Breakfast was truly apauling. We didn't eat any of it. Continental option was some sort of cracker with butter with some badly chopped under and over ripe fruits (which came with no fork to eat them with) and a very watery coffee served in a mug covered in the last persons lipstick. Totally vile.

Then there was the noise. It was unbearable! There's a club to the side of the hotel which pumps loud music to 2am on Sunday morning. We were offered another room across the corridor when we complained but sadly this made no difference to the noise. It was slightly better on the Sunday night as apose to the Saturday but still we got no sleep either night.

The place also could do with an elevator as its quite a treck up the 4 floors with bags.

Dreadful stay. Not recommended.
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Date of stay: June 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Miami SM, Propietario at Hotel Miami SM
Responded 11 Nov 2022
Hello Claire, Thank you very much for your comment. We are sorry to hear that your stay was not the best. Please note that we are in the process of refurbishing our facilities and rooms. In addition to this, in case you have had a disagreement with the room, our Reception and Maintenance team are willing to give you a solution by placing you in an alternative accommodation. We thank you for your kind attention and apologize again for the inconvenience caused.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Hotelmiamism
Santa Marta, Colombia
Buenas tardes gracias por interesarte en nuestro hotel! para brindarte una informacion detallada seria estupendo que nos enviaras un correo electrónico o numero de teléfono Feliz tarde
Answer from Camille Guzmán
Ibague, Colombia31 contributions6 helpful votes
Lamentablemente yo no puedo dar información de precios pues no trabajo allí, solo fui de viaje. Pero si les interesa les dejo el numero al que yo me comunique para que reciban toda la información que necesiten 3004531336 Feliz viaje
lucianoferro61 wrote a tip Feb 2020
Savona, Italy568 contributions180 helpful votes
3.0 of 5 bubbles
"Street view!|"
Read full review
joseluisvg wrote a tip Jul 2017
Bogota, Colombia48 contributions9 helpful votes
2.0 of 5 bubbles
"Rooms on the second floor are better looking."
Read full review
Not the right property for you?
There are more places to choose from in the Santa Marta area.
PRICE RANGE
R 712 - R 785 (Based on Average Rates for a Standard Room)
LOCATION
ColombiaMagdalena DepartmentSanta Marta MunicipalitySanta Marta
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOTEL MIAMI SM - Reviews & Price Comparison (Santa Marta, Colombia)

Frequently Asked Questions about Hotel Miami SM
Which popular attractions are close to Hotel Miami SM?
Nearby attractions include La Cocoteria (0.08 km), El Mono Rojo (0.1 km), and Museo del Oro Tairona - Casa de la Aduana (0.3 km).
What are some of the property amenities at Hotel Miami SM?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a business centre.
What food & drink options are available at Hotel Miami SM?
Guests can enjoy a rooftop bar, breakfast, and a snack bar during their stay.
Is parking available at Hotel Miami SM?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Hotel Miami SM?
Conveniently located restaurants include Marrakech Restaurante, Porthos Steakhouse & Pub Santa Marta, and Artesanal Restobar.
Does Hotel Miami SM offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Miami SM?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hotel Miami SM?
Many travellers enjoy visiting Paseo El Camellón (0.3 km), Centro Historico de Santa Marta (0.2 km), and Alcaldia de Santa Marta (5.3 km).
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