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Sofitel Legend Santa Clara

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Traveller (1647)
Room & Suite (321)
Traveller (1647)
Room & Suite (321)
Pool & Beach (174)
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Rooms
02 Dec03 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Travellers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Silver level
Originally built as a convent in 1621, the Sofitel Santa Clara is a legendary landmark in the heart of Cartagena's walled city. Transformed into a luxury hotel in 1995, the Sofitel Santa Clara, unique in style, combines the allure of history with local hospitality and the art of French savoir-faire. Mixing Colonial and Republican-style architecture with modern comfort, the hotel features gourmet cuisine, exceptional service, a world-class spa, meeting facilities and state of the art technology for events, conventions and weddings.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Spa
Pool
Wheelchair Access
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Luxury
Historic Hotel
HOTEL CLASS
Reviews (2 174)
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1 061 results
Traveller rating
785
172
56
25
23
Traveller type
Time of year
LanguageEnglish
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785
172
56
25
23
Show reviews that mention
All reviews butler service el coro beautiful hotel old city concierge desk pool service fifth floor walled city luxury hotel pool area large pool four seasons breakfast buffet is within the walls the entire staff great pool rosario islands
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1 - 5 of 1 061 reviews
Reviewed 5 days ago

This hotel is absolutely beautiful. The rooms are well appointed and the bedding is fantastic...Isleep so well every night. The staff was wonderful...from the moment we arrived until we departed the service was impeccable!!! Unbelievably friendly and professional staff. Great location. I cant wait to...More

Review collected in partnership with Accorhotels.com
Thank 190Traveler190
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded 5 days ago

Dear Traveler190 We highly appreciate your nice comments about your experience in the Sofitel Legend Santa Clara. It is a real pleasure for us to know that your experience with us was memorable and we thank you for your interest in returning. We would be...More

Reviewed 1 week ago

Sofitel really put the customer experience at the heart of everything it does, nowhere else have I experienced the same attention to detail to make every aspect of your stay a most memorable one. Just to give one example, when I stayed in the Sofitel...More

Review collected in partnership with Accorhotels.com
1  Thank Rikdebuyserie
Response from SantaClaraCartagena, Guest Experience coordinator at Sofitel Legend Santa ClaraResponded 1 week ago

Dear M. Rickdebuyserie It is a real pleasure to see that you took the time to share with details your experience with us. This is exactly what we work for, unforgettable experiences and unique memories. I will share your comments with all our team. I...More

Reviewed 2 weeks ago

The hotel is truly beautiful, the services, food, attentive employees trying to make you as happy as they can. Super clean, amazing warm pool just the right temperature, boutiques and the location. One of the best vacations EVER!!!! I’ll be back every year from now...More

1  Thank Melba925
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded 2 weeks ago

Dear Melba925 We really appreciate your comments about your stay at Sofitel Santa Clara, your feedback is very important to us. It is a pleasure to hear that you had a wonderful time with us in our 17th century monument. Your kind comments are highly...More

Reviewed 3 weeks ago

Can't compliment this hotel and it's staff enough- the food, the concierge, the staff, the service, the property - everything is beyond excellent! They take such good care of you. Their people are their biggest asset. So impressed - will definitely return!More

1  Thank Barkha K
Response from SantaClaraCartagena, Guest Experience Coordinator at Sofitel Legend Santa ClaraResponded 2 weeks ago

Dear Mrs Barkha K We are delighted to know that you had a "magnifique" time in the Sofitel Legend Santa Clara. It is nice that you had the opportunity to experience our legendary services. We appreciate your comments and rest assured that I will share...More

Reviewed 3 weeks ago

I've been to Hotel Santa Clara six times and every visit has been wonderful. The facilities are wonderful...beautiful rooms, dining in beautiful gardens, nice pool with tremendous pool service. It's also ideally located on Plaza San Diego in the walled city. Everyone should have at...More

1  Thank Michael S
Response from SantaClaraCartagena, Director de Relaciones con Clientes at Sofitel Legend Santa ClaraResponded 3 weeks ago

Dear Mr. Michael S, First of all, let me express my gratitude for your loyalty to Sofitel Legend Santa Clara; we strive to fulfill our guest's expectations and knowing that yours have always been exceeded makes us really happy. We really hope to keep the...More

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Questions & Answers
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David R
14 November 2018|
AnswerShow all 4 answers
Response from Carlos C | Reviewed this property |
You should have not any problem, BUT, you will need to register your partner whenever she comes to your room, and they will take a xerox of her ID. probably you can have only 1 breakfast, but you should check because it... More
0
Votes
David Y
23 October 2018|
Answer
Response from Luz Maria W |
Good morning! I did not visit the fitness center during my stay. The hotel is absolutely amazing! The service and customer service is beyond anything you will experience. Have fun!
0
Votes
MichellefromNewYork
23 October 2018|
AnswerShow all 3 answers
Response from Lee P | Reviewed this property |
You can get either a King or two I believe doubles. Rooms are very nice with all the amenities. Roomy bathrooms, comfortable beds, safe, coffee maker....we love this property!
1
Vote
Room Tips
"Request a room on the 2nd or a higher floor"
bernieshaw222
4 weeks ago
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"Everything was perfectly set , terrace, angle ocean view, turn down. Excellent!"
teresaifrancia
07 Oct 2018
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"Get a room with a butler if possible"
N7686QWsarah
01 Oct 2018
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"Try to get a room with a balcony"
tannamoore
30 Sep 2018
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PRICE RANGE
US$264 - US$750 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel santa clara hotel cartagenasofitel hotel santa clarasofitel cartagenacartagena sofitel
LOCATION
ColombiaBolivar DepartmentCartagena DistrictCartagena
NUMBER OF ROOMS
124
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