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The St. Regis Chengdu

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No.88 Taisheng Road South, Chengdu 610016 China
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1410)
Dining (244)
Room & Suite (43)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The St. Regis Chengdu
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#47 of 3 070 hotels in Chengdu
Location
Cleanliness
Service
Value
Travellers' Choice
The St. Regis Chengdu is located within steps of Tianfu Square and Chunxi Road. Boasting an iconic address in the ancient city, it is strategically placed near premier shopping and renowned restaurants.The 279 superb guest rooms and suites are meticulously decorated, with custom furnishings and modern amenities creating a sense of inimitable grace and style. Whatever the request, St. Regis Butler Service is available any time, day or night.
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Room & Suite (43)43
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Rooftop bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Rooftop terrace
24-hour security
Concierge
Currency exchange
Non-smoking hotel
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Room service
Minibar
Flatscreen TV
Bath / shower
Safe
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Luxury
Languages Spoken
English, Chinese
Hotel links
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1 665Reviews4Q+A41Room tips
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Popular mentions
Songmr wrote a review 02 Jan
9 contributions
+1
Spent Christmas Eve with my girlfriend here and it was amazing. I felt everything in its place when I entered the hall. The facilities are in very good condition and pleasurable. At the same time, front end staff recognized me and offered the in-room check in. Daniel, my butler took me into the room and complete everything professionally. The special room setup and stuffed panda made us pleasantly surprised. Daniel also helped me a lot during my stay, it the first time, though I have visited multiple Regis, that I felt that staying hotels with a good hand is better than getting all things done by myself. It’s the best hotel I’ve stayed in Chengdu.
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Date of stay: December 2020Trip type: Travelled as a couple
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ahhhhh_travelling wrote a review Nov 2020
London, United Kingdom179 contributions38 helpful votes
+1
Like the Beijing St.Regis, what the hotel lacks for in decor it makes up for it with service. The hotel is a little dated but the views are still stunning. Location is very convenient with food, phone shops all around. Breakfast quality was great. Selection was good. Happy Hour was wonderful with snack selection that changes daily. They’ve done well with the food.
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Date of stay: November 2020Trip type: Travelled on business
1 Helpful vote
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GodBlessMali wrote a review Nov 2020
Shanghai Region, China120 contributions49 helpful votes
(TL;DR at the bottom of the post) My stay at the St Regis Chengdu was quite simply fantastic. I had originally booked a different hotel, but upon checking in, I was informed that they didn’t accept foreigners. As it was late, and I felt tired from the flight, I went to the nearest hotel which happened to be the St Regis Chengdu where I only stayed for a night before going to another place for business. My night was so enjoyable that I decided to return to Chengdu for three more nights, and I couldn’t think of a better place to stay than the St Regis. A day before my arrival, I received an email from Sunny and Jenny who asked me if I needed anything prior to checking in. Even though I didn’t need anything, it’s always good to know that I have people to talk to in case I do need something. Upon arriving, I was greeted by Zara Geng, the Chief Butler who also made herself available throughout my stay. She also introduced me to Eric who was my personal butler. It felt both strange and good to know that I had four different people to reach out to in case I needed anything. I’m usually quite critical, but I have nothing negative to say about the St Regis Chengdu. It’s not the best hotel I stayed at, it doesn’t have the most spacious room I stayed at, but I can honestly say that it’s one of the best if not the best hotel I stayed at in terms of hospitality. The only hotel where I was treated better, the price was way different as well! I was also quite surprised by their breakfast. Knowing that they are fewer foreigners traveling nowadays for obvious reasons, I was surprised to see there were still some western options, good ones at that. Very enjoyable breakfast, one that I was looking forward to each day of my stay. As for their lunch/restaurant, I didn’t try out as I preferred to eat at local restaurants. TL;DR: An excellent hotel at a nice location. The level of hospitality completely exceeded my expectations. I stayed in two different rooms, and they were both very good. The breakfast was also excellent, and while it’s mainly for Chinese (duh!), it’s also very good for westerners. Shoutout to Jenny, Sunny, Zara and Eric for making my stay an enjoyable one as well as all the staff from doorman to cleaning lady. You are the reasons I’ll stay at your establishment the next time I’m back to Chengdu.
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Date of stay: November 2020
Location
Cleanliness
Service
Trip type: Travelled on business
1 Helpful vote
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Kchen wrote a review Sep 2020
17 contributions1 helpful vote
Upon entering, you will see at least 3-5 staff members in the lobby area greeting people and getting luggage. Waited for about 5 minutes for a speedy check-in. Excellent! We were upgraded to a suite which had a nice view of the surroundings. The room was very spacious. The TV was built into the desk and raised up with a remote, which made it seem quite futuristic. The curtains all pull back automatically as well. The club lounge - Well, there ISN"T ONE. Imagine going to a St. Regis, paying for St. Regis room rate AND being a platinum member, but there is no lounge... Beyond disappointed. There is also NO indication on the Marriott App indicating this. They made a "make-shift" lounge at the bar for happy hour, which was just terrible. The snacks, food, drinks were pretty much things you'd find in an airport lounge, but even worse. The ONLY staff during happy hour was an INTERN, who didn't know what she was doing. St. Regis... C'mon really?
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Date of stay: September 2020
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Lok wrote a review Sep 2020
9 contributions1 helpful vote
First of all, hotel is situated in the centre which makes going everywhere very conveniently. The staffs are all very well trained, facility is fairly well maintained. I would like to compliment on serval staff who I came across with. Zara she demonstrated excellent hospitality towards her guests with her warm tone and great eye contact (I am sure she is smiling under her mask); Becky who works in the Social restaurant, was very helpful and attentive towards her guests and helpful by all means; Executive Chef Huang who from Shanghai, showing excellent knowledge in his field and always take initiative to show guests the food; last but not least, Noodles chef Ivy, she made the noodles with heart and the DanDan Noodles sauce she made was impeccable, she gave me an experience I will not forget. Again, thanks to all I had a wonderful stay.
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Date of stay: September 2020
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PRICE RANGE
US$117 - US$221 (Based on Average Rates for a Standard Room)
LOCATION
ChinaSichuanChengdu
NUMBER OF ROOMS
279
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Frequently Asked Questions about The St. Regis Chengdu
Which popular attractions are close to The St. Regis Chengdu?
Nearby attractions include Chunxi Road Pedestrian Street (0.7 km), Chengdu Museum New Building (1.1 km), and Chengdu Museum (Old Hall) (1.1 km).
What are some of the property amenities at The St. Regis Chengdu?
Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi.
Which room amenities are available at The St. Regis Chengdu?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The St. Regis Chengdu?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The St. Regis Chengdu?
Yes, free parking is available to guests.
What are some restaurants close to The St. Regis Chengdu?
Conveniently located restaurants include SPICES (The Ritz-Carlton, Chengdu), FLAIR (Ritz-Carlton ), and Lixuan Chinese Restaurant (The Ritz-Carlton, Chengdu).
Are there opportunities to exercise at The St. Regis Chengdu?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The St. Regis Chengdu have an airport shuttle?
Yes, The St. Regis Chengdu offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The St. Regis Chengdu?
Yes, dry cleaning and laundry service are offered to guests.
Does The St. Regis Chengdu offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The St. Regis Chengdu?
The staff speaks multiple languages, including English and Chinese.