We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The St. Regis Chengdu

Save
Share
Traveller (581)
Room & Suite (188)
Dining (69)
Overview
  • Excellent87%
  • Very good9%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“butler service”(31 reviews)
“yan ting”(4 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
Offers from The St. Regis Chengdu
Hotel deals
Offers from The St. Regis Chengdu
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
30 Sep01 Oct
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$187.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chengdu hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f644946d9fcb4bdc815db7fd388a1b5c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":6034145,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[108700656],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":9,"year":2018},"checkout":{"day":1,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":187,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"f644946d9fcb4bdc815db7fd388a1b5c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":187,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":-1,"lowestMetaPrice":187,"highestMetaPriceDisplay":-1,"hotelName":"The St. Regis Chengdu","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImY2NDQ5NDZkOWZjYjRiZGM4MTVkYjdmZDM4OGExYjVjIiwiQUlLIjoiNjM1N2Y0NWNjNTUyNGMwMDhjOWQxMGJkODY4ZGNhMTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/09/2018", "checkOut": "01/10/2018", "lowestPrice": "US$187", "hasDates": true, "hacComplete": false, "contentIdMappings": {"108700656":"StarwoodIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (486)
Filter reviews
228 results
Traveller rating
188
21
9
3
7
Traveller type
Time of year
LanguageEnglish
More languages
188
21
9
3
7
Show reviews that mention
All reviewsbutler serviceyan tingsocial restaurantspg platinumsuite upgraderooftop barbath amenitiesautomatic toiletthe toilet seatdouble sinkshigh techthe hotel managerturn down servicegreat propertyexcellent staywelcome drinkconcierge team
FilterEnglish
Updating list...
1 - 5 of 228 reviews
Reviewed 4 days ago via mobile

I stayed in this hotel thinking it is a 5 star or at least a 4 star hotel. The location is good BUT the rooms are horrible. First night I could hear the shower in the next room real loud. I complained to the front...More

Thank mikenemo1
Response from MichaelKoltes, General Manager at The St. Regis ChengduResponded 3 days ago

Dear Valued Guest, Thanks for sharing your valuable feedback with us. I sincerely apologize for the inconvenience due to the guest room issue. To ensure that the hotel is providing all our guests with an excellent experience while staying with us, we are going to...More

Reviewed 2 weeks ago

The St Regis is a refined and high-quality hotel with friendly staff, good food and excellent rooms. The location is superb with good access to all parts of the city and airport. Special thanks to Rebecca, Liu, Carrie, Lily, Emily, Nick, Joe, Cara and Zoey.More

Thank Antony P
Response from MichaelKoltes, 总经理 at The St. Regis ChengduResponded 1 week ago

Dear Valued Guest, Thank you for staying with The St. Regis Chengdu and sharing your feedback, I'm very glad to hear that an memorable and pleasant stay and our team members were able to provide you with services that go beyond. Thank you again for...More

Reviewed 2 weeks ago

Great experience - welcomed with a suite upgrade as SPG Platinum by the hotel manager and butler team. The staff is very friendly and helpful. Enjoyed some best breakfast and the chief cook even wrote us some recipes for my favorite dishes. The suite was...More

Thank Lonaysta
Response from MichaelKoltes, 总经理 at The St. Regis ChengduResponded 2 weeks ago

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St. Regis Chengdu. We are very glad to know that our staffs’ service and hotel facilities helped in making your stay exceptional. Your encouraging...More

Reviewed 3 weeks ago

It was a pleasure to work with Jenny Li, Account Director of St Regis, Chengdu for our meeting in August. Communication was good and clear. Any problems that we have, Jenny would try her best to resolve it. I would also like to mention Yolanda...More

1  Thank VOSingapore
Response from MichaelKoltes, 总经理 at The St. Regis ChengduResponded 3 weeks ago

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at The St.Regis Chengdu. We are very glad to know that our sales Yolanda and Jenny helped in making your visit enjoyable. And our butler service...More

Reviewed 31 July 2018 via mobile

Had an excellent stay at St. Regis for a short weekend. The hotel is located at the city centre and only a short walk to the shopping street. My room is spacious, elegant and very high tech. Don’t forget to try their signature bloody mary...More

1  Thank CLMHK
Response from MichaelKoltes, 总经理 at The St. Regis ChengduResponded 1 August 2018

Dear Valued Guest, Thank you for staying with The St. Regis Chengdu and sharing your feedback, I'm very glad to hear that an memorable and pleasant stay and our team members were able to provide you with services that go beyond. Thank you again for...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$182 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Chengdu
#15 Luxury Hotel in Chengdu
#171 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$182 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Chengdu
#15 Luxury Hotel in Chengdu
#171 Best Value Hotel in Chengdu
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Photos
Traveller (581)
Room & Suite (188)
Dining (69)
Pool & Beach (8)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
Ask a question
GregoryG1609
5 February 2018|
AnswerShow all 4 answers
Response from Nils Y | Reviewed this property |
There is no airport shuttle service. You can arrange a car through the hotel, but it is expensive. An Uber is about RMB 125 and a taxi was less than half the cost of the Uber. The ride to the hotel takes 30-40 minutes... More
1
Vote
Room Tips
"Higher floors are quieter."
Read review
"Upgrade if you can"
Read review
"Get one of the Suites - we had 1909."
Read review
"Best luxury hotel in Chengdu"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing