Had longed to visit this City of Springs and also to have a day trip to Qufu which materialised during the christmas period. The stay at Shangri-la Jinan was generally okay though had encountered a major service lapse in terms of airport pick up. I can only say that it was…
The hotel have lovely people and good friends, especially the receptionist at Horizon Lounge, never say no and helpful, Owen and Ross are help us with wonderful breakfast, and their smiles let you feel comfortable
It is the new and best hotel in Jinan which I stayed, the arrival and departure good, the Lounge at 4th floor very warm service , I met the manager Owen and Nora, both good deliver good service, will back soon well done
It’s not the first time to be here. Warm service in Horizon Club, especially from Nora Han & Oliver Liu! They serviced nice dinner and kept the food warm in time for our baby. Nice beginning of this trip for our family!
Stayed for two nights in this beautiful new hotel. Couldn't find fault. Beautiful pool gym and sauna to relax in. Extensive breakfast buffet. Extremly comfy bed. Staff faultless. Would stay again in a heartbeat.