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Pan Pacific Suzhou

Traveller (797)
Room & Suite (182)
Traveller (797)
Room & Suite (182)
Dining (43)
Overview
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No. 259 Xinshi Road, Gusu District, Suzhou 215007 China See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star accommodation
Additional information
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Offers from Pan Pacific Suzhou
Special Offer:Best Rate Guarantee
Hotel deals
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Rooms
02 Dec03 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1 186)
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411 results
Traveller rating
197
133
56
22
3
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LanguageEnglish
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197
133
56
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All reviews free access hotel guests rabbit warren traditional architecture outdoor pool third floor beautiful garden a bit confusing beautiful hotel scenic area club room old city sheraton hotel chinese garden room card showing its age room was spacious and clean
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1 - 5 of 411 reviews
Reviewed 1 week ago

We were with a tour group & oly stayed one night at the Pan Pacific Hotel. We had a comfortabe clean room & bathroom with usual toiletries. The usual buffet breakfast with good range of foods to choose - also cooked foods. Lovely gardens.

1  Thank Helen C
Reviewed 2 weeks ago via mobile

As others have said, the location is pretty good, close to the old city wall and canal, with free access to the gardens behind, which include a pagoda and the only combined land and water gate in China. It's about 10 mins walk to the...More

Thank Jeremy R
Reviewed 2 weeks ago

The hotel is very spread out. It is beautiful inside and out. We only stayed for the one night but wish it was a lot longer. We didn't realize till morning it had the most amazing oriental gardens in the back. You could easily spend...More

2  Thank triciautleyforbe2016
Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 2 weeks ago

Thank you for your stay with us and for taking your time to share your experience with other travelers. We are pleased to know you had a wonderful stay here and hope to see you soon!

Reviewed 2 weeks ago

Many reviews said hotel was beautiful, which was true from the outside as the buildings, lobby and garden are exotic in ancient Chinese castle style, looked like it was renovated- but that was only for the outside and not the room! I had a delux...More

1  Thank Roving07354935821
Response from Pan_Pacific_Suhzou, Public Relations Manager at Pan Pacific SuzhouResponded 2 weeks ago

Thank you for your stay with us and for taking your time to share your experience with other travelers. We have addressed the issues you mentioned with the team to follow up, ensuring a better experience for your next trip here.

Reviewed 5 weeks ago via mobile

The pan pacific has a lovely garden and pool area. The breakfast was one of the best we’ve ever had in a hotel. The grounds and floors are confusing. The lobby is on the third floor and there are different wings that require you to...More

1  Thank sunnyalberta27
Response from PPSuzhou, Marcom at Pan Pacific SuzhouResponded 3 weeks ago

Dear distinguished guest, thank you for stay with us at Pan Pacific Suzhou and for taking your time sharing your experience with us. We have include the room updating in the plan of 2019. Look forward to having you back to Pan Pacific Suzhou in...More

View more reviews
About
Description
Pamper your senses at Pan Pacific Suzhou, a private paradise in the heart of a city steeped in Chinese artistry, culture and tradition.Indulge in the culture of this quaint charming city at a sanctuary that fuses More the artistry of local architecture with contemporary luxury. Pan Pacific Suzhou offers modern-day conveniences, outstanding service and state-of-the-art amenities. Let us inspire your imagination and heighten your senses with a stay at our 5 star hotel.Flanked by a magnificent backdrop of traditional gardens, our luxury hotel is just a one-hour drive from Shanghai, close to Lake Taihu and Hanshan temple. Spend time exploring Suzhou, savour gourmet meals, tempt your senses at our spa, or experience enchantment in our silk boutique. Discover your own private paradise at the Pan Pacific Suzhou hotel, where tranquility reigns. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
480
Price range
US$97 - US$154 (Based on Average Rates for a Standard Room)
Also Known As
Pan Pacific Suzhou Hotel Suzhou
,
Sheraton Suzhou Hotel
Location
China > Jiangsu > Suzhou
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Business
,
Spa
,
Luxury
,
Best Value
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
480
Price range
US$97 - US$154 (Based on Average Rates for a Standard Room)
Also Known As
Pan Pacific Suzhou Hotel Suzhou
,
Sheraton Suzhou Hotel
Location
China > Jiangsu > Suzhou
Photos
Traveller (797)
Room & Suite (182)
Dining (43)
Pool & Beach (19)
Business Centre & Event Rooms (1)
Nearby
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Nearby AttractionsSee all 375 nearby attractions
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Questions & Answers
Ask a question
Sunsnowandwater
23 April 2018|
AnswerShow all 4 answers
Response from PPSuzhou | Property representative |
Yes. A swimming cap is requested when use both indoor and outdoor pools according to the policy of Suzhou Bureau of Hygiene. Thanks for your understanding and look forward to serving you soon.
0
Votes
priscilla878
2 September 2016|
AnswerShow all 6 answers
Response from PanPacificSZV | Property representative |
The hotel started operating in 1999 and became a Pan Pacific hotel in 2010. As Ham M suggests, if one is looking for a sleek, contemporary, glass & steel tall building, you would not choose our hotel. We were built with... More
1
Vote
Jim H
5 May 2016|
AnswerShow all 5 answers
Response from 5RichardS5 | Reviewed this property |
Yes there is, all over hotel. But no fb, google ou r messenger.
0
Votes
Room Tips
"Don't stay"
Roving07354935821
2 weeks ago
Read review
"The bed was reasonably comfortable"
HeatherG2860
05 Oct 2018
Read review
"Ask for a room nearest elevators so you wont have to go through a maze-like hallway to get to your room."
doryp642
11 Jun 2018
Read review
"Ask for one overlooking the gardens."
marymZ7701KI
01 Jun 2018
Read review
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