We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Ritz-Carlton Sanya, Yalong Bay

Visit hotel website
Traveller (2292)
Room & Suite (159)
Video (1)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
Experience the true nature of Southernmost China at The Ritz-Carlton Sanya, Yalong Bay. With a private beach on Yalong Bay, the region's largest spa and exceptional accommodations, this Sanya luxury hotel is an unforgettable retreat. The beauty of our surroundings is celebrated with thoughtful design and décor, while spacious layouts, luxurious bathrooms and indulgent bedding tempt one to forgo exploration for welcome seclusion. Verdant mountains all around you. Palm trees paving your way to the bay. And your footprints marking the white sand beach – Sanya is blessed with charming tropical scenery and eternal sunshine. We offer 453 rooms with resort, ocean and lagoon view, including 66 rooms and suites in club level, 33 villas with private plunge pool. Eight dining outlets will please discerning palates with signature favorites, seasonal offerings and even personalized dishes and beverages.
Read more
Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free parking
Free High Speed Internet (WiFi)
Room service
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Sauna
Tennis Court
Wheelchair Access
Show more
Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Lagoon View
Bay View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel packages
2 709Reviews
2 372Photos
14Q+A
60Room tips
Traveller rating
  • 2 048
  • 544
  • 76
  • 28
  • 15
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
We arrived yesterday and on arrival we realized my husband had booked us on wrong dates (he booked for our arrival today). Best start ever to a birthday weekend out of the city. While my husband spent almost 1hour on the phone with booking.com trying to fix this error, front
Read more
15 day stay at a 5 star hotel, great experience all around except for any time near the front desk. My compliments especially to the house cleaning and children service staff as well as the bar staff who were accommodating through out the trip. However, The front desk staff
Read more
Response from HossV4, General Manager at The Ritz-Carlton Sanya, Yalong Bay
Responded 03 Jan 2019
Dear Mr. Mai, Warmest greeting from the Ritz-Carlton Sanya, Yalong Bay! Thank you for your valuable time sharing your constructive feedback and comments with us. First of all, I would like to sincerely apologize for the unsatisfactory elements of your experience in our hotel. I have already discussed with my team about your feedback. Actually, we are doing the room maintenance upkeep, in order to improve guest experience, but we didn't do a good job of preventing interference. Also reservations confirm, has been emphasized in the internal meeting, we will strengthen management in this regard. In the meanwhile, thanks for your recognition to our Ladies & Gentlemen from Housekeeping, Guest Activity and Lobby Bar; I will share with them your kind feedback. Anticipating guests’ needs, providing genuine care and creating a memorable experience to our guests are always our mission. Your loyalty and patronage are greatly valued. On behalf of our Ladies & Gentlemen, I look forward to welcoming you back to our hotel soon. If I can be of any assistance with your future reservation, please contact me directly so that I can personally ensure that you will have an exceptional experience. I can be reached either on this email address or alternatively, you can contact my Quality Supervisor, Ms. Anny Hu via e-mail via anny.hu@ritzcarlton.com. Hoss Vetry 魏浩生 Multi Property Vice President区域地区副总裁 General Manager 总经理 The Ritz-Carlton Sanya, Yalong Bay 金茂三亚亚龙湾丽思卡尔顿酒店 THE RITZ-CARLTON CONFIDENTIAL AND PROPRIETARY INFORMATION
Read more
An amazing hotel located on Yalong Bay! The grounds are huge and you never felt as if you were surrounded by people! The beach is fantastic and the service they provide there wonderful. Upon arrival, they set up your deck chair with towels and bottles of water. In addition to
Read more
+2
Absolutely beautiful hotel! The place is huge, although it was always full at breakfast you never felt like the pools or public areas were over crowded. The rooms and the staff were simply excellent. Special thank you to Tia Wang for catering for everyone one of our needs during
Read more
WOW! Our first stay at the Ritz Carlton Sanya was absolutely magical. My mom and I stayed here the 2nd week of October to celebrate her 50th birthday, and every aspect of our experience was perfect. We were blown away by the beauty and the food, but most of all by the service.
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play AreasBusiness Centre & Event Rooms
bathroom
Our spacious room
Big bathroom
pool access room
Recreation room
PreviousNext
12345632
Sorry, just seeing this so a little late to say hot n humid.
0 votes
Not sure, we where lucky and got an upgrade to the presidential suite.
0 votes
Are there any/many good restaurants nearby?
I like very much the italian restaurant "Sofia" nevertheless also the other in the hotel are nice. If you want more choices most of hotel in yalong bay have restaurants also thai food or other specialities.
0 votes
Show all answers
Is breakfast free? How far is it to the beach?
You need to book the package with breakfast included and it is free for kid under 12 years old, it is just beside the beach and has a private beach area.
0 votes
Show all answers
PreviousNext
123
"Rooms in the the New Wing are much better!"
"Sea view rooms in the second wing are the newest."
"Bring a soccer ball! The sand soccer field is left empty most of the time....it can be quite fun, with sea breeze."
"Just pass your way if you do not stay at villas"
"Higher floor ocean view room definitely worth it over lower/courtyard/mountain view. About 500rmb difference per night."
PreviousNext
12345612
PRICE RANGE
US$165 - US$488 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
三亚丽思卡尔顿三亚丽思卡尔顿酒店ritz carlton hotel sanyaritz sanyaritz-carlton sanya
FORMERLY KNOWN AS
The Ritz-Carlton Sanya Yalong Bay
LOCATION
ChinaHainanSanyaYalong Bay
NUMBER OF ROOMS
453
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing