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Pan Pacific Xiamen

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Room & Suite (97)
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Certificate of Excellence

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Certificate of Excellence
Enjoy a five-star luxury hotel and serviced suites experience in Xiamen Indulge in modern luxury in the heart of Xiamen's financial and entertainment district at Pan Pacific Xiamen. Located within a short five-minute walk to Xiamen-Gulang Island Ferry Terminal, 20 minutes away from the international airport and within walking distance from the city's major attractions, our hotel is your gateway to a myriad of enriching experiences amidst the alluring old-world charm of China. At 29 storeys high, our modern hotel affords stunning views of Xiamen's spectacular coastline. The 354 artistically decorated rooms and fully equipped serviced suites and apartments are equipped with thoughtful lighting effects to create a relaxing retreat. Offering well-appointed wellness and meeting facilities and a wide array of superior epicurean options, Pan Pacific Xiamen provides the perfect base for both the discerning business and leisure travellers.
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Property amenities
Pool
Free parking
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
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1 394Reviews
464Photos
9Q+A
71Room tips
Traveller rating
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Popular mentions
I always stay at the Pan Pacific in Xiamen. I prefer the club level rooms. Emma, Selena, and the whole staff make me feel like family. These ladies are kind and attentive. The location is great. It is very near good Western and Chinese cuisine. The rooms are roomy and
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Response from PPXMNGRO, Front Office Manager at Pan Pacific Xiamen
Responded 4 days ago
Dear Darrell, thank you for taking a moment to share your comments at Pan Pacific Xiamen. Glad to receive your satisfied experience of the guest room during your stay, our guest room have great landscape with city view and sea view. We also glad to see that our professional service make you feel at home, especially to Emma, Selena and whole member, we will continue to show our integrity and hospitality to every guests. About the internet problem, we will report to relevant departments as soon as possible, thanks for your understanding. looking forward to welcoming you back to Pan Pacific Xiamen. Assistant Marcom Manager, Eric Wang
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I travelled from Shanghai to Xiamen. First time. Bryant provides an excellent reception and helped me upgrade my reservation to executive club. I enjoyed the difference. Club staff :emma melet sunny lybeen were extremely nice and professional. Wish you all success and prosperity
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Review collected in partnership with Pan Pacific Hotels Group
Response from PPXMNGRO, Front Office Manager at Pan Pacific Xiamen
Responded 1 week ago
Dear Guest, Thanks for taking a moment to share your experience at Pan Pacific Xiamen. It's glad to see that you are satisfied with this stay in many aspects. We are delighted to learn that our executive club and front desk associate offer you a great impression. we will take personalized service to each guest, make sure that everyone can feel warm during the stay.We look forward to welcoming you back to Pan Pacific Xiamen.
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Very friendly staff and good vegetarian dishes in morning breakfast (i am a Hindu vegetarian) helps me keep going for the day and in the evening i go to a Mexican restaurant near by. Also the drive to Pedestrian Street is 10 minutes i.e. by Taxi 13 Yuan makes this location
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Review collected in partnership with Pan Pacific Hotels Group
Response from PPXMNGRO, Front Office Manager at Pan Pacific Xiamen
Responded 1 week ago
Dear Guest, Thank you for taking a moment to share your experience. It's glad to see your positive comment. We know that you are satisfied with our breakfast and hotel location, we highly appreciate your continuous support for our hotel, and it would be my great pleasure to share your compliments with our team.We look forward to welcoming you back to Pan Pacific Xiamen in the not too distant future. Thank you. Eric Wang
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Excellent hotel. Have stayed here many times and each time I rate it a 10 across the board. The staff is very accommodating and the rooms on the club floors are fantastic. I have always felt valued and welcomed
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Review collected in partnership with Pan Pacific Hotels Group
Response from PPXMNGRO, Front Office Manager at Pan Pacific Xiamen
Responded 2 weeks ago
Dear Valued Guest, Welcome back to Pan Pacific Xiamen and taking your time to share such a detailed review with us. We are very glad to know that our associates offered you impressive service. We highly appreciate your continuous support for our hotel. Your comment has been shared with the team who will be delighted to receive such wonderful recognition and this will only serve to keep trying to get better every day in our constant quest for product and service excellence. While Xiamen has a vibrant culinary landscape, you won’t even need to leave the hotel to experience some of the finest dining we offer. Caesar’s on 3 offers all-day buffet & a la carte dining; Hai Tien Lo is renowned for its authentic Cantonese cuisine, including dim sum and local delicacies. The Lobby Bar offers delicate breakfast, afternoon tea in the daytime; cocktails, wines, liquors are available for you to enjoy the relaxation in the evening. We are genuinely looking forward to seeing you. Sincerely Yours, Danny Han Front Office Manager
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For a business trip, this hotel is located in the heart of the expat area. A large number if varied restaurants are within a few minutes walk from the hotel. Bedrooms are spacious and comfortable, with good bathrooms. Breakfast buffet is decent with a good mix of Asian and
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Response from PPXMNGRO, Front Office Manager at Pan Pacific Xiamen
Responded 2 weeks ago
Dear valued guest, Warm greetings from Pan Pacific Xiamen! Thank you for staying with us and taking the time to share your experience with us. It is an honor to bring you a satisfying staying experience. And we are pleased to hear that our associates at Club Lounge and Teresa delivered warm service to you. We will share your praise to our associates and motivate them to bring their service to a better level. If your schedule brings you back to Pan Pacific Xiamen, we would like to recommend you to experience the finest dining in our hotel. Caesar’s on 3 offers all-day buffet & a la carte dining; Hai Tien Lo is renowned for its authentic Cantonese cuisine, including dim sum and local delicacies. The Lobby Bar offers delicate breakfast, afternoon tea in the daytime; cocktails, wines, liquors are available for you to enjoy the relaxation in the evening. Thank you again for your valued comments, we are looking forward to welcoming you back soon! Sincerely Yours, Danny Han Front Office Manager
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Room 1708
hill besides hotel
looking towards mainland
酒店大堂圣诞树好喜欢
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12345620
Hi are all your reviews fake? Is is so obvious they are
I think so too. Am staying here at the moment I don’t see any warm hospitality or greatness. They seem very fake
1 vote
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Xiamen has a transfer desk near domestic arrivals and they will make the reservation for you there. Typically this is a hotel for business class passengers.
1 vote
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No, the hotel does not provide complimentary pick up from or to the airport.
0 votes
Do you have a sofa bed in your suite? We have family of four.
Hi. No I didn't, but I'm sure they could accommodate you. I recommend you contact the hotel concierge directly.
0 votes
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12
"I prefer the club level for the quiet breakfast area and meeting rooms"
"Being a non smoker my room was on 10th Floor and was good with nice view"
"Clean Room "
"Ask the staff to offer you a room with a view, mine was located opposite a block of residential flats which wasn't much to see."
"better to pay more and use the service of the 28th floor, because bar in lobby have very "cold" feeling "
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12345615
PRICE RANGE
US$82 - US$134 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
厦门泛太平洋大酒店pan pacific xiamen hotel xiamenxiamen pan pacificsofitel xiamenxiamen sofitel
LOCATION
ChinaFujianXiamen
NUMBER OF ROOMS
354
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