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The Westin Xiamen

Traveller (634)
Room & Suite (208)
Dining (58)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Westin Xiamen is strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel's excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city's business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous cafe street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel.At Westin, guests are eligible to join Make a Green Choice for conserving environment. For each night you deline housekeeping get SPG Starpoints awarded at checkout.The hotel also takes care of the guests with other services like Concierge, Business Center, and Gift Shop. Careful attention is paid to the most important elements of their stay to make sure the guests feel better than when they arrived.The Westin Xiamen is invested by Xiamen Iport Group and Xiamen Fliport Hotel Group, and managed by Westin Hotels & Resorts, part of Starwood Hotels & Resorts Worldwide, Inc.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room service
Free parking
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
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600Reviews
759Photos
4Q+A
55Room tips
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Popular mentions
When traveling in Xiamen, China, I highly recommend the Westin Xiamen. The place is gorgeous. The rooms are clean and comfy. There is a great gym. The breakfast buffet is outstanding and the staff is awesome! Well done all the way!
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+5
Hotel is centrally located near Shopping and Museum when you have some down time. Rooms are modern and nice. 24hr gym, nice spa and nice restaurants in hotel. Service is good. Checking in can be slow but it’s ok. Stayed on the club floor, lounge in nice with great views.
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Response from Westin X, General Manager at The Westin Xiamen
Responded 3 days ago
Dear dluce2018, Thank you for taking the time to provide us with your feedback of your recent stay at the Westin Xiamen. We are delighted that your stay with the Westin Xiamen was enjoyable. Thank you for your kind comments on our Westin Club and the View from the 40th and 41st floor. Thank you also for the kind comments on our Guest Rooms and facilities of the Hotel. Accept my apologize if your check was slower than expected. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards from Xiamen, Uwe Guemmer General Manager
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The location is really close to everything, a few minutes drive to Xiamen train station, 15-20 minutes to airport. There is a commercial plaza (called “May Day Square”) adjacent to Westin. It host numerous restaurants, supermarkets and stores. If you forget packing anything, you
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Response from Westin X, General Manager at The Westin Xiamen
Responded 1 week ago
Dear SolarBird, Thank you for taking the time to provide us with your feedback of your recent stay at our Hotel. We are delighted that your stay with The Westin Xiamen was enjoyable. Yes one of our positive points is indeed the location of the Hotel , in the center of Xiamen Island. My team and I are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards, Uwe Guemmer General Manager
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Great Hotel Clean well appointed rooms. The hotel is well maintained, staff are helpful and the food is very good. The breakfast is very good quality with lots of choice even if you are vegetarian. There is also a. good pool and gym
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Response from Westin X, General Manager at The Westin Xiamen
Responded 3 weeks ago
Dear Constantine K, Thank you for taking the time to provode us with your feedback of your recent stay at the Westin Xiamen. We are delighted that your stay with The Westin Xiamen was enjoyable. My team and I are at all times here to provide you with our best service and hospitality making a stay at The Westin Xiamen each time brilliant, we are looking forward welcoming you back, to be again a great host. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. With my best regards, Uwe Guemmer General Manager
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They open at 630. No cook for eggs. Nothing hot till 7. Very grateful i had a 8am departure. Good thing you can go to 2nd floor main restaurant that opens at 6. Highly suggested. However it's close to cny and I didn't want to deal with loud screaming kids or loud Chinese
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Response from Westin X, General Manager at The Westin Xiamen
Responded 21 Jan 2019
Dear kakelly2164, Thank you for having selected The Westin Xiamen for your recent stay in Xiamen. My team and I are here to provide each of our guest with our best possible services, I have noticed form your feedback that you experienced some problems and I would like to take the opportunity to apologize for the shortcomings you had mention, not providing the desired service level expectation is not the Westin way and certainly not our way either. I will certainly take each point and look into it and have corrective action taken as appropriate with my Kitchen and Westin Club. Dear kakelly2164 thank you for having spent your time at our hotel and I hope that besides the issues you did experienced you still will give us a change in future to stay with us again should travel bring you back to Xaimen , your feedback will help us to improve our hotel and services in the meantime. With my best regards from Xiamen, Uwe Guemmer General Manager
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Hello, do you have a shuttle to the airport? Thank you.
We got an email from the Westin Xiamen in December 2014 about a new Premium Travel Program if you book a deluxe suite or executive suite. You should check into that. The added amenities included sound wonderful and may come close to the up charge for the suite. Have not used this service yet but, will definitely check into it on my next trip later this year. Cabs are available at the airport and are inexpensive. If you choose this option make sure you request directions to the hotel in Chinese ahead of time from the Westin. The cab drivers do not speak English. also, the queue lines for cabs can be very long.
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Dear Guest, Thank your very much for your precious comments. We would like to thank you for taking the time to give us feedback regards to your recent stay at The Westin Xiamen. We appreciate your positive comments very much. We appreciate your compliments and recognition as it is a great motivating force for us to keep up with the service. Besides buffet breakfast , we offer some more food and beverage options including SuperFoodsRx dishes in our a-la-carte menu and in room dining menu. At the same time, if you have any special requirements, just feel free to let us know, we will happily enhance your dining experience. Our hotel location strategically located in the central business district, offering spectacular views of the scenic Yundang Lake, the lush Xianyue Mountains as well as the bustling and vibrant cityscape of Xiamen. As part of a lifestyle development within a unique open spaced city complex, the hotel’s excellent location ensures that renewal is only a casual walk within the cinema, art centre, museum, exhibition halls, retail shopping and multiple purpose sport centers nearby. The hotel is just 15 minutes by car to the Gaoqi International Airport, and the city’s business areas as well as local attractions, such as the Xiamen International Convention Centre, or the famous café street, Haiwan Park, Gulangyu are all easily accessible within 15 minutes from the hotel. At Westin it is our aim to make sure our guests leave feeling better than when they arrived. We will keep developing our services and products, and we look forward to welcoming you back in the near future.
I hope to be back next year as well.
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what is the email address of your reservation department?
尊敬的客人,您好。位於廈門威斯汀酒店4樓的室內恒溫泳池,每天6點至22點向酒店住客免費開放。設有兒童泳池,水深1米,另外普通泳池水深1.2 ~ 1.5米。若您還有其他關於酒店信息或預訂問題,歡迎瀏覽酒店官方網站。
0 votes
"High floor, corner rooms"
"Room 2816 is great"
"Join Starwood Club"
"Ask for a room on a high floor to be able to enjoy the view of the city"
"high floor gives some nice views on a clear day"
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PRICE RANGE
US$109 - US$181 (Based on Average Rates for a Standard Room)
LOCATION
ChinaFujianXiamen
NUMBER OF ROOMS
300
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