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Swiss Grand Xiamen

Traveller (1037)
Room & Suite (225)
Dining (40)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located in the heart of the city, overlooking the historical Gulangyu Island and its surrounding waters, the Swiss Grand Xiamen is within easy access of business, sightseeing, shopping and entertainments hubs. It is 15 minutes from Xiamen Gaoqi International Airport, 20 minutes from the Xiamen International Conference and Exhibition Centre, 10 minutes from the railway station and just 5 minutes by foot from the ferry terminal. The Swiss Grand Xiamen is a contemporary yet classic upscale hotel that offers the savvy business or leisure traveler ultimate comfort and style with breathtaking views.The Swiss Grand Xiamen stand 28 stories tall and features 588 guest room. Stay connected in comfort and style. Indulge in the comfort of our rooms with Suisse signature bedding, complimentary WIFI and internet access, and rainforest showers. Club Chine Executive Floors are from Levels 24-28 with a spacious Club Lounge on Levels 26 and 27, pampering discerning business travelers with privileges and benefits.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Bay View
Classic
HOTEL CLASS
Hotel links
Visit hotel website
1 610Reviews
1 131Photos
2Q+A
93Room tips
Traveller rating
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Popular mentions
Great location and hotel. The room was very clean and the buffet breakfast had a lot of good choices. Janne at reception was helpful and I'm so pleased with the service. All aspects exceeded expectations.
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Response from Tourist792415, 经理 at Swiss Grand Xiamen
Responded 1 week ago
Dear valued guest, Thank you for spending your valuable time to post a review following your recent stay at Swiss Grand Xiamen. We are very glad to learn that you had an overall enjoyable stay and especially satisfied with our room and service. We will share your positive comments with our team. Thank you for your perfect rating and we look forward to your continued support! Best regards! Jane Zheng Service Quality Manager Swiss Grand Xiamen
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Stayed three nights in Feb on a family trip Likes - Suites with a living room - very good space - Prime location on Lujiang Rd, walking distance to central Xiamen - Harbour view and view of Gulangyu Island Dislikes - Very busy hotel - long queue for check-in/out, sometimes
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Response from Tourist792415, 经理 at Swiss Grand Xiamen
Responded 1 week ago
Dear valued guest, Thank you for spending your valuable time to post a review following your recent stay at Swiss Grand Xiamen. And we are so glad to know that you are satisfied with our room space and location. Meanwhile, we will do more training and improve the service quality. Thanks again your sharing and looking forward to your stay again. Thanks and regards, Jane Zheng Service Quality Manager
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Dear Mr. Roger Mair, I checked in your hotel for few hours only today Friday 18 January 2019 and spent most of the time out and have not really had the time to enjoy the hotel yet but I got something to say already and wish that the hotel may help to improve its service. I
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Response from Tourist792415, 经理 at Swiss Grand Xiamen
Responded 20 Jan 2019
Dear Mr. Chung, Thank you for choosing to stay at Swiss Grand Xiamen and spend valuable time sharing your stay with us. First of all, we are very sorry that this stay has not been able to give you a perfect stay! Because of the design problems, the room number design of each floor is the same, but in the elevator lobby have room number signs. We'll consider this question to see if we can make some adjustments. The hotel is currently working with Airport Express Company to provide a shuttle bus from the hotel to the ferry, and depending on your problem, we have asked the supplier to redesign it.This project is a trial we just launched last week. At the same time, we are very grateful to you for your suggestions. At present, we are in talks with this company about the bus plan from the hotel to the airport. Thank you again for sharing and look forward to preparing your room in advance on your next arrival. If you have any help, you can contact us at any time. Thanks and regards, Jane Zheng Service Quality Manager
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Poor WiFi and air con, only good things are the location and a nice staff to help us to find taxi, over priced with poor customer service .... super slow check in and check out service, it took us half and hour to check in at non peak seasons and time
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Response from Tourist792415, 经理 at Swiss Grand Xiamen
Responded 26 Dec 2018
Dear guest, Thank you very much for choosing to stay at Swiss Grand Xiamen and share your stay with us. At the same time, we are very sorry to learn that because of the network and air conditioning problems to bring you a bad experience. If it is convenient for you, would you can provide your room number to us, we will let the relevant departments to check the network and air conditioning problems. Meanwhile, we will also strengthen the front desk staff skills training. We look forward to your next arrival in Xiamen, we can prepare the room in advance for you, to give you a more perfect stay experience. Thank you for your sharing and look forward to see you again. Best regards. Jane Zheng Service Quality Manager
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+1
My check in was already very slow, even when the front desk is over staffed, but the individual employees are slow. Room size okay, also the bathroom. View over the harbor is nice. Even in December and with a colder night with around 15 degrees the AC works lousy, the room is
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Response from Tourist792415, 经理 at Swiss Grand Xiamen
Responded 26 Dec 2018
Dear guest, Thank you very much for choosing to stay at Swiss Grand Xiamen and share your stay with us. At the same time, we are very sorry to learn that because of the front desk service and air conditioning problems to bring you a bad experience. Presently being in a difficult season, the winter has arrived but temperature not always do tally with the season. It is indeed a very difficult decision when to offer heating, cooling. Also for environmental reasons, we do not keep our systems working at all times but try to regulate them depending on the needs and turn them off after midnight if can. However, please be assured that we attach great importance to this issue and have met with relevant departments and developed a new standard. Please accept our sincere apologies and we look forward to see you again. Please contact with us if you have any assistance. Best regards, Jane Zheng Service Quality Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Deluxe seaview room
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Hello, what room type is this?
Sorry for the late reply, yes easy, they are massive!
0 votes
"Suites are good space for family travellers"
"Ask for an upgrade. Minimum plus cost great benefits. A a great club too."
"Rooms on higher floors for better views."
"High floor and center pointed sooms have better harbour view."
"marina view"
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PRICE RANGE
US$102 - US$149 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
厦门温德姆大酒店厦门温德姆酒店厦门温德姆和平酒店温德姆和平国际温德姆大酒店温德姆酒店厦门温德姆wyndham xiamen hotel xiamen
LOCATION
ChinaFujianXiamenSiming District
NUMBER OF ROOMS
588
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