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Holiday Inn Express Alliance

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1630 Holsten Dr, Alliance, NE 69301
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (3)
Dining (11)
Room & Suite (8)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Alliance
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 7 hotels in Alliance
Location
Cleanliness
Service
Value
Full view
Property amenities
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
Room features
Air conditioning
Room types
Family rooms
Good to know
HOTEL CLASS
13Reviews0Q+A2Room tips
Traveller rating
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  • 6
  • 2
  • 1
  • 2
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Popular mentions
Fred N wrote a review Jun 2020
Spearfish, South Dakota809 contributions200 helpful votes
We rode our Harley-Davidson motorcycle to Alliance. We checked in late on Friday evening. The front desk staff person was very friendly and has customer service down to an art. He was very helpful. This hotel is motorcycle rider friendly! The room was perfect. The bed was comfortable and the TV was a nice large flat screen. We enjoyed the outside patio. We miss breakfast but that is COVID’s fault. Thanks for the great stay. See you next year. Travel safe...
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Date of stay: June 2020Trip type: Travelled as a couple
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Omahagma wrote a review Jan 2020
Omaha, Nebraska36 contributions
Front desk help are not happy to greet customers and do not recognize elite members. Don’t take room 210. From 2-4:30 am there was a vent flapping preventing sleep. The next morning front desk said there was trouble with the vents but did not offer an apology, no points or no price reduction. We booked a certain type of room but she said it was not available when we checked in. We took a lower priced room but did not get a reduction in price. We were not offered a second key which we are normally asked about at check in. Breakfast was ok only apples in the morning for fruit. Bananas would have been nice. We would not recommend. To bad it’s a new hotel but customer service needs a lot of work. The morning of check out didn’t seem like anyone was manning the front desk. See attached photo.
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Date of stay: January 2020Trip type: Travelled on business
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Response from IHGService, General Manager at Holiday Inn Express Alliance
Responded 13 Feb 2020
Hello 02gma, Welcome back, it's great to hear from one of our IHG Rewards Club Elite Members. Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience. I would like to start by apologizing to you for the inconvenience you encountered during your stay. We appreciate that you brought this to our attention. We take feedback seriously, thus, we have shared with General Manager and our housekeeping and maintenance staff about the concerns you raised, particularly the upkeep of the amenities in the room, and the options at the breakfast buffet. We know that we can do a better job at this most especially with service provided at the time you brought up these concerns to our staff at the front desk and at the breakfast bar. It is our commitment to provide transparent, efficient and friction less experiences for guests and making the necessary changes would help us provide a better experience in the future. This will go a long way in helping us keep up with our guests, like you, who look for brilliant basics and seamless experiences who need a simple, engaging place to rest, recharge and get a little work done. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We look forward to hosting your stay in the future. Hector P Case Manager IHGService
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ContraryOne wrote a review Nov 2019
Doniphan11 contributions
The hotel itself is nice and well furnished. However the service was terrible. We had a reservation which the hotel cancelled without notifying us. Even they cannot tell me why they cancelled it. We had reserved a Suite and when we arrived were then supplied a smaller less expensive room. HOWEVER we were still charged the Suite price. I asked for explanations and got none. I asked for the manager to call me and explain all of this (she was not there at the time), again, I got no call. I asked for a refund of the price difference, again, no response, not refund. I'm out in this area every 3 weeks or so on business and my usual place to stay was fully booked so I gave Holiday Inn Express a try. BIG MISTAKE on my part.. I won't be going back to this location.
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Date of stay: November 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Alliance
Responded 08 Dec 2019
Hello ContraryAcres, Thank you for your stay and for taking the time to leave us feedback. While I am glad that a room was allocated for you, I am sorry that the original room booked wasn't made available due to the inadvertent booking cancellation. I have shared your comments with the hotel management, and I trust their capacity to look into these and ensure similar issues are avoided in the future. I have also sent you a private message regarding your experience. I hope you stay with us again! Best regards, Clayton G. Case Manager IHGService
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lewiefam wrote a review Sep 2019
Munster, IN123 contributions36 helpful votes
We were pleased with the room here in Alliance. The hotel is new and sparkly. Breakfast the next morning was very good and the front desk staff was delightful. My only issue was the the window treatment/blinds were missing the remote. We like to get sunlight in and you couldn't open it. The housekeeper came up, then she called her brother who was the maintenance man. He said that the remote was "borrowed" by another HIX. ???? I don't get it.
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Date of stay: July 2019
Value
Location
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sara m wrote a review Aug 2019
Omaha, Nebraska11 contributions
Nice hotel, clean, super comfortable beds! Easy to find. Decent free breakfast. The lady working the front desk was very cheerful and nice (especially considering she was there when we evening checked in, and was back bright and early the next day).
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Date of stay: July 2019Trip type: Travelled with family
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PRICE RANGE
US$107 - US$151 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNebraskaAlliance
NUMBER OF ROOMS
71
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Frequently Asked Questions about Holiday Inn Express Alliance
Which popular attractions are close to Holiday Inn Express Alliance?
Nearby attractions include Knight Museum and Sandhills Center (1.2 km), Carnegie Arts Center (0.6 km), and Box Butte County Courthouse (0.7 km).
What are some of the property amenities at Holiday Inn Express Alliance?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Holiday Inn Express Alliance?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Holiday Inn Express Alliance?
Conveniently located restaurants include Ken and Dale's, Newberrys, and Madeline's Zesto.
Are there opportunities to exercise at Holiday Inn Express Alliance?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn Express Alliance located near the city centre?
Yes, it is 0.5 km away from the centre of Alliance.
Are pets allowed at Holiday Inn Express Alliance?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Holiday Inn Express Alliance?
Many travellers enjoy visiting Box Butte County Courthouse (0.7 km).