Grand Hyatt Residence
54 reviews
#41 of 571 Specialty Lodging in Dubai
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Oud Metha, Dubai Healthcare City Riyadh Street - Near Sheikh Rashid Rd, Dubai United Arab Emirates
Lowest prices for your stay
US$232
US$252
Free cancellation until 21/09/28
US$289
US$210
SAVE US$79
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
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Room & Suite (42)
Pool & Beach (16)
About
#41 of 571 Speciality lodging in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Grand Hyatt Residence, your Dubai “home away from home.” Grand Hyatt Residence aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Close to some of Dubai's most popular landmarks, such as Dubai Tennis Stadium (1.4 mi) and Imagine (1.5 mi), Grand Hyatt Residence is a great destination for tourists. Free Wi-fi is offered to guests, and rooms at Grand Hyatt Residence offer air conditioning and a kitchenette. During your stay, take advantage of some of the amenities offered, including a 24-hour front desk, room service, and shops. Guests of Grand Hyatt Residence are also welcome to enjoy a pool and a snack bar, located on-site. For travelers arriving by car, free parking is available. During your visit, be sure to check out Dubai Frame, Dubai Mall which is a popular attraction within minutes from the hotel. Grand Hyatt Residence puts the best of Dubai at your fingertips, making your stay both relaxing and enjoyable.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Nightclub / DJ
Babysitting
Electric vehicle charging station
Secured parking
Internet
Hot bath
Indoor pool
Outdoor pool
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
First aid kit
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Kitchenette
Refrigerator
Cable / satellite TV
Bidet
Flatscreen TV
Walk-in shower
Bath / shower
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Arabic and 7 more
Location
Full view
91Great for walkers
Grade: 91 out of 100
94Restaurantswithin 1 km
6Attractionswithin 1 km
Contact
Oud Metha, Dubai Healthcare City Riyadh Street - Near Sheikh Rashid Rd, Dubai United Arab Emirates
Name/address in local language
Getting there
Healthcare CityDubai Metro7 min
Al JadafDubai Metro10 min
54Reviews5Q+A4Room tips
Reviews
Traveller rating
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Popular mentions
My friends and I loved everything about the hotel- everyone were just welcoming and helpful. They made sure our stay is above our satisfaction. Customer service is superb! Totally worth it for our short staycation! Will definitely be back! 🥰
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Review collected in partnership with The Entertainer
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Fathi Khogaly, General Manager at Grand Hyatt Residence
Responded 16 Nov 2020
Dear euri_bee, Thank you for taking the time to write a review of our hotel. Your comfort, loyalty, and the 5-star service you receive are of utmost importance to us, and we are proud to be the hotel of your choice in Dubai. At Grand Hyatt Dubai, we put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. If you need any further assistance in planning your next trip here, please feel free to contact us at reservations.grandhyattdubai@hyatt.com Thank you for choosing to stay at Grand Hyatt Dubai, and we look forward to welcoming you back again soon. Warm regards, Fathi Khogaly Area Vice President & Cluster General Manager
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We just came back home from three nights at the residence. We were extremely happy and would recommend it at any time. The employees were friendly and helpful at any time, especially at the front desk. Breakfast was another great experience and the pool area is great too. Location is not the best but taxis are not expensive.
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Date of stay: February 2020
Rooms
Location
Service
Helpful
Response from Fathi Khogaly, Marketing at Grand Hyatt Residence
Responded 14 Jul 2020
Dear psinferno, Thank you for taking the time to write a review of the Grand Hyatt Residences and we are delighted to hear that your family and you enjoyed your most recent stay with us. We do wish that you were able to spend more time with us, but it is even more important that you and your family are safe during this unprecedented time. Despite it being a short vacation, we are glad that you all were able to enjoy yourselves at the facilities that are still in operation, while our people made such a positive impact on you during your stay. Also, your recommendation is highly appreciated! We appreciate your review and look forward to welcoming you back to Grand Hyatt Dubai in the near future. Warm regards, Malek Safa Hotel Manager ( Residences)
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I don’t usually leave a terrible review but this one I just had to. To begin, let me say that the property is superb and like most chains the rooms are spacious. However, because of one person - Mohammed (morning duty at the Front Desk, 05Jan) - our experience was tainted. He was the most unaccomodating Front Office personnel I had in contact with. My husband and I came in the morning to see my sister-in-law (they were checked in) get dressed and made up for her wedding day. We passed by the Front Desk to inform that we were visiting. He got our names, asked our agenda, even photocopied both our passports, called my sis-in-law which he said she acknowledged that we were her guests yet he did not allow us to go up. He was charging us both visiting fees. We told him that the room is due for check-out in 2 hours so we don’t understand why he is charging us. We couldn’t answer and all he wanted was for us to pay. No payment, can’t go up. In the end, we were allowed to come up but only because the groom went down to settle it. Such a hassle on their wedding day! I worked in an international hotel chain for 10 years so I know when the person is just power tripping or being biased. He can let us in if he wanted to without any charges, esp. since the room was due for check out in 2hours (we were not staying over night to party). …
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Date of stay: January 2020Trip type: Travelled with family
2 Helpful votes
Helpful
Response from GHD_Management_Team, Grand Hyatt Dubai Team at Grand Hyatt Residence
Responded 11 Jan 2020
Dear apple_duke, Thank you for taking the time to share your valuable feedback. The issues you have highlighted will not go unnoticed, and we will certainly review the situation with the team as we always strive to better ourselves, the service, and hospitality offered. May we kindly request that you DM us your contact details, along with any valid email address, so that a member from our team can reach out to you at the earliest. Once again, we apologize for the inconvenience caused, and we do hope that you give us the opportunity to make your next stay a Grand one! Warm Regards, Grand Hyatt Dubai Team
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We spent 11 nights in a three bedroom apartment. Generally speaking we found the apartment very roomy and comfortable with the level of service you would expect from Hyatt. The only negatives in the apartment are the carpet in the bedrooms, that is screaming to be either changed or deep cleaned, and the curtains that are in need for the same. Front desk too small and understaffed for the size of the property. Having said all that we have had a very pleasant and enjoyable stay.
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Date of stay: December 2019Trip type: Travelled with family
Helpful
Response from GHD_Management_Team, Hotel Manager ( Residences) at Grand Hyatt Residence
Responded 25 Dec 2019
Dear marcellor314, Thank you for leaving us with this 4-star review. It is always a pleasure to hear that our guests were left highly satisfied with their overall experience at the Grand Hyatt Dubai Residence. We, at Grand Hyatt Dubai also pride ourselves on delivering excellent service, so it is really rewarding and encouraging to receive such positive feedback. Kindly note that your kind words and compliments will definitely be shared with the team. At the same time, your feedback highlighting our in-room carpets and the front desk team has been communicated to the respective departments to see where immediate improvements can be made. We look forward to welcoming you back soon. Warm regards, Malek Safa Hotel Manager ( Residences)
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Value for money more realistic for this stay when compared to others in Dubai. Generally I find the prices too high, do not know how oldish hotels rated as 5* can charge euro 300/night. Not the case here, had a nice stay in an upgraded apartment (due to lack of availability of booked apartment). Should you can get a rate of max euro 150/night this will be a nice stay. Breakfast was very good, nice people around. Pool area worth the money. Had buffet dinner almost every day in The Collective, really good.
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Date of stay: November 2019
1 Helpful vote
Helpful
Response from GHD_Management_Team, Grand Residence Manager at Grand Hyatt Residence
Responded 07 Dec 2019
Dear EmilPanait, We appreciate your kind comments and thank you for your time taken to post these on TripAdvisor! We are glad to learn that you had a great stay in our Residences. It is our aim to ensure that all guests have a wonderful experience whilst staying with us, therefore it is fantastic that your expectations were exceeded. Thank you for recommending us and we look forward to your next visit! Warm regards, Malek Safa Hotel Manager - Residences
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PRICE RANGE
US$127 - US$399 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Umm Hurair / Umm Hurair 2
NUMBER OF ROOMS
186
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Claim Your Listing Frequently Asked Questions about Grand Hyatt Residence
Which popular attractions are close to Grand Hyatt Residence?
Nearby attractions include Dubai Dolphinarium (0.7 km), Creekside Park (0.7 km), and WAFI (0.8 km).
What are some of the property amenities at Grand Hyatt Residence?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Residence?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Residence?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hyatt Residence?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Hyatt Residence?
Conveniently located restaurants include The Nine - Gastropub, Awtar, and Eve Penthouse & Lounge.
Are there opportunities to exercise at Grand Hyatt Residence?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Hyatt Residence?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hyatt Residence?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hyatt Residence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Residence?
The staff speaks multiple languages, including English, French, German, Russian, Hindi, Arabic, and Romanian.