Grand Hyatt Residence
Riyadh Street, Sheikh Rashid Road, Dubai United Arab Emirates
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US$514
Fully refundable before Fri, 15 Dec
No prepayment needed
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US$514
Fully refundable before Fri, 15 Dec
No prepayment needed
Get rewarded with One Key
Booking.comUS$520
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Room & Suite (42)
Pool & Beach (17)
About
#19 of 48 special hotels in Dubai
Location
Cleanliness
Service
Value
Welcome to Grand Hyatt Residence, your Dubai “home away from home.” Grand Hyatt Residence aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Close to some of Dubai's most popular landmarks, such as Dubai Tennis Stadium (1.4 mi) and Imagine (1.5 mi), Grand Hyatt Residence is a great destination for tourists. Free Wi-fi is offered to guests, and rooms at Grand Hyatt Residence offer air conditioning and a kitchenette. During your stay, take advantage of some of the amenities offered, including a 24-hour front desk, room service, and shops. Guests of Grand Hyatt Residence are also welcome to enjoy a pool and a snack bar, located on-site. For travelers arriving by car, free parking is available. During your visit, be sure to check out Dubai Frame, Dubai Mall which is a popular attraction within minutes from the hotel. Grand Hyatt Residence puts the best of Dubai at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Nightclub / DJ
Babysitting
Electric vehicle charging station
Secured parking
Wifi
Hot bath
Indoor pool
Outdoor pool
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Poolside bar
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
First aid kit
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
Shoeshine
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Room features
Air conditioning
Additional bathroom
Housekeeping
Room service
Kitchenette
Refrigerator
Cable / satellite TV
Bidet
Safe
Flatscreen TV
Walk-in shower
Bath / shower
Hair dryer
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Room types
City view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, French, Russian, Arabic and 7 more
Location
80Somewhat walkable
Grade: 80 out of 100
106Restaurantswithin 1 km
10Attractionswithin 1 km
Riyadh Street, Sheikh Rashid Road, Dubai United Arab Emirates
Name/address in local language
Getting there
Healthcare CityDubai Metro7 min
Al JadafDubai Metro10 min
Car HireSee car hire from US$32/day
71Reviews7Q+A7Room tips
Reviews
Traveller rating
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Selected filters
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Popular mentions
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Most Recent
Travelling internationally, have stayed here twice for short stays with young children and booked a third visit. Stayed in two bedroom apartment. Although a bit dated, they’re clean and functional, with lots of space and free wifi. Staff are very friendly and responsive. Accessing restaurants etc in hotel is easy and very convenient. Outdoor pools are fantastic for children. Dedicated children’s water park is undergoing renovation but children’s pool still available. Highly recommend.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fathi Khogaly, General Manager at Grand Hyatt Residence
Responded 12 Oct 2023
Dear igm76, Thank you for sharing your feedback on your stay at Grand Hyatt Dubai Residence. We are delighted to hear that you have repeatedly chosen to stay with us and have enjoyed the fantastic children's swimming pool and the convenience of our facilities. It's wonderful to learn that you had a positive experience with our attentive staff, and we will certainly share your kind words with the team. Your comments about the aging apartment have been duly noted, and we will work towards addressing these areas for improvement. We look forward to welcoming you back soon! Warm Regards, Natalia Zitarosa Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at the Grand Hyatt a few times now and there is a reason for it. The hotel is very well run and all the staff you encounter are polite, greet you with a smile and are very helpful. The rooms are spacious, well furnished and the beds comfortable. The management clearly have a well developed strategy that delivers a consistently high customer experience. We have never been disappointed whenever we have stayed here. It’s always difficult singling out team members, however Rajeev and Vinod in The Market Cafe have always looked after us and are extremely professional, along with Asmi,Abhi,Sughand and Alissa who were also attentive.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fathi Khogaly, General Manager at Grand Hyatt Residence
Responded 12 Oct 2023
Dear KKJ1972, Thank you for leaving us with an excellent rating and review. We are delighted to learn that you have consistently had a positive experience at Grand Hyatt Dubai. Our team takes pride on delivering exceptional service, so it is really encouraging to receive such favorable feedback. Kindly note that your compliments will definitely be passed onto the team. Thank you for your continued patronage in choosing to stay at Grand Hyatt Dubai, when in Dubai. We look forward to welcoming you back again soon! Warm Regards, Natalia Zitarosa Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mr. Shajun in residence site receptionist is living in his own world when he is on duty. I asked him many time that can i go to my family room with the food? He never talk or look at me becouse he is busy laughing on call with native language. I was tired to let him focus on me. I have many relatives from different country and i always i recommended them to come in Grand Hyatt Dubai Hyatt Regency Dubai. I never tough that this kind of scene i've to face. Please be careful those people who are not concern on his word during duty. Date-19-05-2023 Time-21:42
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fathi Khogaly, General Manager at Grand Hyatt Residence
Responded 20 Jun 2023
Dear 110harunr, Thank you for bringing this matter to our attention. We sincerely apologize for the disappointing experience you when arriving at the Residences. Your feedback is valuable to us, and has been passed on to the respective teams. This behavior is not reflective of our standards and values. We appreciate your continued support in recommending our hotels to your relatives, and hope to welcome you back with a more positive experience. Warm Regards, Grand Residences Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
no reciept!! I was robbed. They took 1200 Derham cash for deposit then they denied that they took it. RACHEL was the one who took the money. She didn't give us a receipt and said why do you need a receipt, you do not not trust me?! She did not take reciept to at least two more guests! After a LONG discussion and checking the cameras and not showing the videos to us, they only gave us 200 Derham back. We stayed from 19/ March/ 2023 to 25/ March/2023 in the residential apartments. Bizhan
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fathi Khogaly, General Manager at Grand Hyatt Residence
Responded 24 May 2023
Dear bizhanr2019, We apologize for the unpleasant experience you had regarding the deposit and the lack of a receipt. It is important for us to address this issue promptly and ensure that it is resolved to your satisfaction. We take such matters seriously, and we will investigate the situation thoroughly, including reviewing the CCTV footage, to understand what happened and take appropriate action. We apologize for any inconvenience caused and assure you that we will work to rectify the situation. Thank you for bringing this to our attention. Warm Regards, Grand Hyatt Dubai Residence Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The residence in Grand Hyatt are very big/spacious and clean. We can't hear each other whenever we are talking from one room to another but it was good. I love the bath tub it was clean and I enjoy it, one thing I just comment about is the air-conditioning unit in my room, it was hot and even I already turn it on the highest temp. But on the living room it is good. We also love the buffet breakfast! Thanks to Rabii, Hasnain, Adhi and Sheryl (kabayan) for giving us the most service for my family.
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Date of stay: April 2023
Value
Location
Service
Room Tip: There is a construction on the pool area but it is spacious and clean though. I love the animals...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fathi Khogaly, General Manager at Grand Hyatt Residence
Responded 24 May 2023
Dear Sherpa24234135775, Thank you for sharing your positive experience at Grand Hyatt Dubai Residence. We're thrilled to hear that you enjoyed your stay in our spacious and clean residences. It's great to know that you loved the buffet breakfast and we'll be sure to pass on your appreciation to our team for their excellent service. We look forward to welcoming you and your family back for another enjoyable stay in the future! Best Regards, Natalia Zitarosa Residence Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Spacious and very child friendly. Classic furniture but clean and good. The best breakfast ever. The kids love the lobby and breakfast jungle area. This hotel is one of the best hotels in Dubai. Both, the hotel and apartments are amazing. Can’t wait to be back.
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fathi Khogaly, General Manager at Grand Hyatt Residence
Responded 30 May 2022
Dear bahrainia991, Thank you for leaving us with an excellent rating and review! It brings us great joy to hear that our team was able to positively impact your stay at Grand Hyatt Dubai. Grand Hyatt Dubai is a unique city, convention and resort hotel which is perfect for leisure stays and conferences too. We are happy to hear that your most recent stay was a great one. We hope to have the pleasure of welcoming you back again soon! Best Regards, Fathi Khogaly Area Vice President & Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place exceed my expectations nice helpful staff Hospital and housekeeping Mr Mathi thanks You do your job in professional way Thanks Rashil and Som in front disk All staff thanks The location is middle you can reach all parts of city easily
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Date of stay: March 2022Trip type: Travelled solo
Room Tip: Thanks
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fathi Khogaly, General Manager at Grand Hyatt Residence
Responded 10 Mar 2022
Dear Alenezi M, Thank you for leaving us with your 5-star rating and review. At Grand Hyatt Dubai, we strive to make our guest experiences exceptional, therefore reading such rewarding comments makes us happy to learn that not only did we meet your expectations, but also exceeded them during your stay with us. We hope to have the pleasure of welcoming you back again soon! Best Regards, Fathi Khogaly Area Vice President & Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel Staff made our stay as comfortable as it could be ,there assistance has been extended to maximum possible. The room , even thought it's outdated, but it's spacious and maintained clean. Pool area was amazing. Down points: No TV in bed rooms. Floor corridors need to have air refresher
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Date of stay: February 2022Trip type: Travelled with family
Room Tip: It have a convenient store just by the lobby, we're you could purchase all your groceries needed
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Fathi Khogaly, General Manager at Grand Hyatt Residence
Responded 01 Mar 2022
Dear kanari212, Thank you for leaving us with this 5-star review. It is always a pleasure to hear that our guests were left highly satisfied with their overall experience at the Grand Hyatt Dubai Residence. We, at Grand Hyatt Dubai also pride ourselves on delivering excellent service, so it is really rewarding and encouraging to receive such positive feedback. Kindly note that your kind words and compliments will definitely be shared with the team. We look forward to welcoming you back again soon! Best Regards, Fathi Khogaly Area Vice President & Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed at the grand Hyatt Dubai - absolutely amazing, we arrived at 1am and the staff were friendly and I was exhausted. But never the less all The staff working there went above and beyond to accommodate me and my friends requests for vegan food. Honestly I can’t thank all the staff at the breakfast rooms and restaurants, staff at front desk and outside staff. Thank you very much for a wonderful stay and for all your help, much appreciated.
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Date of stay: February 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fathi Khogaly, General Manager at Grand Hyatt Residence
Responded 10 Feb 2022
Dear Isabelacsr, Thank you for leaving us with an excellent rating and review. It brings us great joy to hear that our team was able to positively impact your stay at Grand Hyatt Dubai. Our associates are in line with Hyatt’s purpose ‘we care for people so they can be their best’ and without their attentive services, your stay would not have been an exceptional one. We hope to have the pleasure of welcoming you back again soon! Best Regards, Fathi Khogaly Area Vice President & Cluster General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The apartment was sufficient for our needs but pretty run down - broken kitchen surface, half-torn shower hose, old carpeting. Our 2 week stay included the New Yaer so they charged 1,600 PER GUEST for their MANDATORY gala (which we did not attend since we had already bought tickets for the amazing Atalantis Gala). Then at check out, to top it all off, they charged OVER 3,000 Dirhams for a shabby extra fold-out single bed, at a rate of 225 Dirhams per day (they had said 225 Dirhams for the whole stay). I could have bought 2 of these beds, new (needless to say this one had seen better days), and still been left with some change. And as a bonus, they messed up our departure Covid tests: the company with which they are working sent the results several hours late, almost causing us to miss our flight. The front desk staff didn't go out of their way to assist, to put it mildly.…
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Date of stay: December 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Fathi Khogaly, General Manager at Grand Hyatt Residence
Responded 11 Jan 2022
Dear Ido D, Thank you for taking the time to provide us with your valuable feedback. Your feedback is extremely important to us, as we strive to improve with each and every stay. Rest assured that your comments about the facilities have been forwarded to the respective department. It is our aim to provide Grand experiences for all our guests, therefore we hope to have the opportunity to serve you again to restore your confidence in us. Best Regards, Grand Hyatt Dubai Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$247 - US$578 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubaiBur Dubai / Umm Hurair / Umm Hurair 2
NUMBER OF ROOMS
186
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Frequently Asked Questions about Grand Hyatt Residence
Which popular attractions are close to Grand Hyatt Residence?
Nearby attractions include Dubai Dolphinarium (0.7 km), Creekside Park (0.7 km), and Children's City (0.8 km).
What are some of the property amenities at Grand Hyatt Residence?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Residence?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Residence?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hyatt Residence?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Grand Hyatt Residence?
Conveniently located restaurants include Awtar, Eve Penthouse & Lounge, and The List Bar.
Are there opportunities to exercise at Grand Hyatt Residence?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Grand Hyatt Residence?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Grand Hyatt Residence?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Grand Hyatt Residence offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Residence?
The staff speaks multiple languages, including English, French, German, Russian, Hindi, Arabic, and Romanian.