The place exceed my expectations nice helpful staff Hospital and housekeeping Mr Mathi thanks You do your job in professional way Thanks Rashil and Som in front disk All staff thanks The location is middle you can reach all parts of city easily
The hotel Staff made our stay as comfortable as it could be ,there assistance has been extended to maximum possible. The room , even thought it's outdated, but it's spacious and maintained clean. Pool area was amazing. Down points: No TV in bed rooms. Floor corridors need to have air refresher
Stayed at the grand Hyatt Dubai - absolutely amazing, we arrived at 1am and the staff were friendly and I was exhausted. But never the less all The staff working there went above and beyond to accommodate me and my friends requests for vegan food. Honestly I can’t thank all the staff at the breakfast rooms and restaurants, staff at front desk and outside staff. Thank you very much for a wonderful stay and for all your help, much appreciated.
The apartment was sufficient for our needs but pretty run down - broken kitchen surface, half-torn shower hose, old carpeting. Our 2 week stay included the New Yaer so they charged 1,600 PER GUEST for their MANDATORY gala (which we did not attend since we had already bought tickets for the amazing Atalantis Gala). Then at check out, to top it all off, they charged OVER 3,000 Dirhams for a shabby extra fold-out single bed, at a rate of 225 Dirhams per day (they had said 225 Dirhams for the whole stay). I could have bought 2 of these beds, new (needless to say this one had seen better days), and still been left with some change. And as a bonus, they messed up our departure Covid tests: the company with which they are working sent the results several hours late, almost causing us to miss our flight. The front desk staff didn't go out of their way to assist, to put it mildly.…
I stayed here for 3 nights. Was a little worried at first as I had never heard of the residence side, but i was surprised at how huge the rooms are! We were a couple but the apartment was massive, so definitely would recommend families staying here. Rooms are very clean and view was lovely. You use all of the Grand Hyatt hotel facilities. We had breakfast with our stay which was amazing inside the hotel. 5* stay from me, i will definitely be coming back here to stay in the future!
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