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Vintage Grand Hotel

Al Fay Road Dubai Production City, Dubai 392360 United Arab Emirates
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Traveller (1924)
360
Panoramas (108)
Room & Suite (799)
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About

#209 of 800 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Billiards
Kids stay free
Valet parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Poolside bar
Table tennis
Children's playground
Children's television networks
Kids pool
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Sun deck
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Bathrobes
Housekeeping
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Minibar
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
Show more
Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Art Deco Style
Modern
Languages Spoken
English, Russian, Arabic, Filipino and 5 more

Location

Al Fay Road Dubai Production City, Dubai 392360 United Arab Emirates
Name/address in local language
Vintage Grand Hotel
4160Reviews94Q+A100Room tips
Traveller rating
  • 3,632
  • 328
  • 91
  • 41
  • 68
Time of year
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Popular mentions
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Nelson M wrote a review Today
Dubai, United Arab Emirates10 contributions1 helpful vote
We had a couples seminar in the hotel over a weekend. The service was excellent. The food spread was mouthwatering. The rooms comfortable and elegant. Thank you Mr. Alwyn and team. We are definitely going to have more seminars here and I recommend this Hotel very highly.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Arianne S wrote a review Feb 2024
1 contribution
The whole experience was amazing, the food, the place, the staff. Everyone was very accommodating and helpful to our needs, it is the ultimate luxurious experience for us and giving us complete satisfaction. Thank you to Michelle from Marketing, Osama from Housekeeping and of course the lovely Rio from Reservations ❤️ Definitely will come back again! 🇵🇭🇦🇪
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded yesterday
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel! It is was a pleasure to read your feedback. We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel. Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Vintage Grand Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jack J wrote a review Feb 2024
2 contributions1 helpful vote
Reda is a top G. Great service, he made my chicken burger to be amazing. Nayna was very good as well. Definitely didn’t pester me to leave this review. Would highly recommend coming to the roof top bar it was an awesome experience with good tunes and food!
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded yesterday
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel! It is was a pleasure to read your feedback. We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel. Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Vintage Grand Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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osman y wrote a review Feb 2024
1 contribution
Perfect service and hospitality and extremely cleann from Mr. Pradeep very clean room and smiling face, professional housekeeper amazing job I suggest everyone to experience this hotel and especially the floorr that Mr. Pradeep works.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded 3 days ago
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel! It is was a pleasure to read your feedback. We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel. Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Vintage Grand Hotel Managemen
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sangeetha J wrote a review Feb 2024
Dubai, United Arab Emirates3 contributions2 helpful votes
Stayed at the hotel for 3 days for a conference my husband and I were attending. The hotel exceeded all our expectations. The service was good, the premises and rooms are all super neat and clean (despite being full). The buffet spread had so much variety and was delicious. Would definitely visit again.
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded 3 days ago
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel! It is was a pleasure to read your feedback. We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel. Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Vintage Grand Hotel Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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shakey k wrote a review Feb 2024
Leicestershire, United Kingdom66 contributions72 helpful votes
+1
This hotel was not 5 star and loveholidays need to stop the false advertising. Which 5 star hotel ignores its customers complaints? Keeps making mistakes in housekeeping everyday? Has bathrooms with collapsing ceilings? Has very poor housekeeping which leaves you with no towels or bathrobes or hand towels?? Yes, Vintage Grand does. The only saving grace for this dreadful hotel was the restaurants and the spa. I did complain to the manager day 1 and pretty much had to ring reception everyday for missing items like towels. The reception staff had shocking poor English and it was near impossible to get through to them. Just reading the reviews I can see th response from the hotel is the same standard reply. I know the staff dont care because the hotel is in the process of becoming a JW Marriot from October 2024 - if you are reading this JW Marriott, you need to get different and better reception staff as the current lot will lose you business and profits!! I would not recommend this hotel although the restaurant and its staff were satisfactory. You can see from my pics that the rooms are not 5 star and I have stayed in way better 3 and 4 star hotels around the world. The hotel location is very remote with nothing in the vicinity and far from all the main attractions so it is even more important that the hotels is good but this was not!! This was the Ghaya Grand but sold to another and he has let it go downhill and niw sold it to JW Marriott, at least they have certain standards so will hopefully refurb it properly!! Do not book here until it is the JW Marriott!!! Peace out!!! I only give it 2/5 and that is only because of restaurant and its staff who were good.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Everything is in the review.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded 3 days ago
Dear Our Valued Guest, Greetings From Vintage Grand Hotel, Dubai! We would like to thank you for choosing our hotel as your preferred destination and to thank you to share your feedback. We would like to apologize for the inconvenience that you had faced during your stay and for the shortfall from our side but what we would like to confirm that we took your comments seriously and we can promise you that you will feel the difference in your next stay and we will be above your expectations. We would like to have another chance from your side because always it will be our pleasure and honor to see you and your family again in our hotel. Thank You & Best Regards, The Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Abadha B wrote a review Feb 2024
4 contributions
One of the nicest places we stayed rooms were always cleaned everyday spotlessly, staff was soo kind especially the life guard Roshel was super kind to my children, we had nice dinner at the restaurant where the chef was really nice, also was my daughters birthday and they left a cake for her in our room as a surprise which was really nice of them, we wil definitely come back
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded 3 days ago
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel! It is was a pleasure to read your feedback. We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel. Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Vintage Grand Hotel Managemen
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ayaan K wrote a review Feb 2024
1 contribution1 helpful vote
Booked a night in advance as we had an early morning flight only to turn up to the hotel at 5am to be told we had to have separate rooms. My children were gutted after looking forward to having there own room and than being spilt apart from the start of our holiday. Luckily a day after we got our apartment at first was great however our second night in I went to use the bathroom and the sink tap broke causing a water leak and having to call maintenance to stop the water. The following day I asked to speak to the manager who had no idea what had happened during the night! Great communication from the handover team. I had to ask for a repair and chase this up with the management team. When paying for a 5star hotel the management side of the business was terrible. If you have a family avoid as they simply do not care. Santosh and the car valet guys were amazing!!! If it weren’t for the staff I would have left and gone to another hotel. No compensation no apology just a really rubbish experience. Avoid avoid avoid
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: I would avoid this hotel, you will get a better service from a 3star hotel closer to the city.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded 3 days ago
Dear Our Valued Guest, Warm Greetings from The Vintage Grand Hotel, Dubai! We would like to thank you for choosing our hotel as your preferred destination, we apologize for the inconvenience that you had faced in the first day and during your stay, we appreciate your feedback, we took it seriously and we took the corrective action regarding what happened. I apologize again for the shortfall onbehalf of Vintage Grand Hotel Family, and I can confirm that in case you would like to give us another chance, we promise that we will be above your expectations and will try our best to make your next stay memorable and amazing. Thank You & Best Regards, The Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jackson K wrote a review Feb 2024
Kampala, Uganda2 contributions
We stayed at hotel for 4 days , it was good service by the staff Rakesh & Nagesh who treated us very well. These are very good staff. Jackson Kavuma from Uganda. Dining was very good , good care from Thet who also kept us comfortable.thank you and looking forward to coming again
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded 3 days ago
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel! It is was a pleasure to read your feedback. We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel. Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Vintage Grand Hotel Managemen
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Francis B wrote a review Feb 2024
2 contributions
Niru room housekeeping services was perfect..she was polite and friendly and was helpfull with guest room was perfect clan and bed was well made she always smile with guest.room always claen and cooridor aldo always clean .noce hotel, great services, great experience greed room thank you niru..
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Guest Relation Vintage Grand hotel, Other at Vintage Grand Hotel
Responded 3 days ago
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel! It is was a pleasure to read your feedback. We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel. Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor. Look forward to welcome you back to your home in Dubai! Kind Regards, Vintage Grand Hotel Managemen
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 1,557 - R 2,729 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ghaya Grand Hotel
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
765
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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VINTAGE GRAND HOTEL - Now R 1 288 (Was R̶ ̶1̶ ̶5̶5̶7̶) - UPDATED 2024 Reviews & Price Comparison (Dubai, United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Vintage Grand Hotel
Which popular attractions are close to Vintage Grand Hotel?
Nearby attractions include City Centre Me’aisem (0.9 km).
What are some of the property amenities at Vintage Grand Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Vintage Grand Hotel?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Vintage Grand Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Vintage Grand Hotel?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Vintage Grand Hotel?
Conveniently located restaurants include Fusion, Grand Bazaar, and 800 Degrees Pizzeria.
Are there opportunities to exercise at Vintage Grand Hotel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Vintage Grand Hotel have airport transportation?
Yes, Vintage Grand Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Vintage Grand Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Vintage Grand Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Vintage Grand Hotel?
The staff speaks multiple languages, including English, German, Russian, Hindi, Arabic, Filipino, and Tamil.