Ascot Hotel

Ascot Hotel

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Traveller (203)
Panorama at the Ascot Hotel
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Room & Suite (167)
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About

4.0
#284 of 821 hotels in Dubai
4.1 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
3.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Built to serve the corporate guest, the Ascot Hotel has been carefully engineered to cater to the business traveler’s every need. Everything at the Ascot, from the elegant lobby to the thoughtfully designed rooms to the gourmet restaurants, is about subtlety and luxury rather than opulence and pomp. Situated in the heart of Dubai, the Ascot Hotel offers deluxe rooms with picturesque views of the city. with 15-minute walk of Meena Bazaar, Dubai Museum, and Grand Mosque. It is a 5-minute drive from the popular Burjuman Mall. The rooms are well-appointed, modernly furnished and have luxurious marble bathrooms. In-room amenities include large LCD TVs with satellite channels and a minibar. Guests of the Ascot Hotel are free to use the leisure facilities of the sister hotel next door. This includes a rooftop swimming pool and spa facilities. The Ascot Hotel is a 7-minute drive from Sheikh Zayed Road.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Babysitting
Car hire
Business Centre with Internet Access
Wifi
Hot bath
Rooftop pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
24-hour security
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Arabic, Hindi

Location

Khalid Bin Walid Road, Dubai 52555 United Arab Emirates
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 97 out of 100
97
Dubai Airport
Sharjah Airport
23.7 km
See all flights
Al Fahidi
5 minDubai Metro
4.0
4.0 of 5 bubbles940 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Ascot Hotel garners appreciation for its prime location, with guests enjoying the convenience of nearby markets, public transportation, and attractions. Travelers frequently commend the hotel's cleanliness and the range of amenities offered, including diverse dining options, complimentary Wi-Fi, and excellent leisure facilities such as a swimming pool and gym. While the atmosphere is generally considered relaxing and welcoming, and the staff receive high marks for their professionalism and helpfulness, opinions on room size and lighting vary. Despite some concerns, the hotel is often recognized for providing good value.
Location
Convenient
Atmosphere
Inviting
Rooms
Uncomfortable
Value
Economical
Cleanliness
Meticulous
Service
Professional
Amenities
Comprehensive

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940Reviews15Q+A71Room tips
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Detailed Reviews
Alex P wrote a review Oct 2022
5.0 of 5 bubbles
Mr Subel and supervisor Mr Satya did a brilliant job in cleaning the room and keep room well maintained. All bottles were replaced, The toiletries were all also refilled.
Linens kept in good condition.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Kramer, General Manager at Ascot Hotel
Responded 14 Oct 2022
Dear Alex, Thank you for taking the time to share your experience and for posting this nice review. We are delighted to know that you enjoyed your stay. Your feedback is truly appreciated and it has been shared with the Housekeeping team. Great service is one of our main focus and it is rewarding to receive compliments from our valued guests. We all look forward to welcome you back again to Ascot Hotel on your next visit. Best regards, Christopher Kramer Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Verniel R wrote a review Jan 2023
4.0 of 5 bubbles
The hotel service is good. Room boys always ask to clean and change pillow case and supply the needs of their costumers.
I notice that Mr. INSHAF your Room boy at this hotel is doing his work with passion and Good manner. His positive attitude will more add costumer in this hotel as his service is excellent..
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Kramer, General Manager at Ascot Hotel
Responded 16 Jan 2023
Dear Verniel, Thank you for taking the time to post a review of your stay and for your recommendation. We have read your valuable feedback and glad to know you enjoyed your stay with us. Your comments had been shared with the entire team. It was a pleasure to have you as our guest and we certainly look forward to welcome you back again soon. Best regards. Christopher Kramer Hotel Manager
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Viraaj S wrote a review Sept 2022
Nairobi, Kenya
4.0 of 5 bubbles
When we checked in a lot of things in the room were not at par.
We complained to the receptionist and the duty manager (Mr Bashir) handled the situation very well.
They immediately upgraded us to the suite as we had a booking for two rooms for seven nights. We had no issues with the service after. A big appreciation to the front office team, housekeeping team and special appreciation to Mr Bashir.
The two room attendants, Mr Naseem and Mr Rasel were always there to assist us and cleaned our room whenever we requested them to. They provided exceptional service and we really appreciate it.

The service provided made us extend our stay by an additional week.

We will definitely refer our friends and we will also be coming back.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Kramer, General Manager at Ascot Hotel
Responded 06 Sept 2022
Dear Viraaj, Thank you for taking the time to share your experience and for posting a review on Tripadvisor. We are glad that you found your stay and our services exceptional that made you extend your stay for another week. Your feedback is truly appreciated and it has been shared with the team. We all look forward to see you back at the Ascot Hotel on your next visit soon. Sincerely, Christopher Kramer Hotel Manager
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SES wrote a review Oct 2022
2.0 of 5 bubbles
If you are an Indian & going as a visitor, please find an alternative. Looks like this hotel does not have the respect for Indian visitors. The service is poor, you need to call 3-4 times to avail basic amenities like hand towels, bath towels etc. If you ask for extra (as my family of 3 stayed in 1 room), they would bluntly deny. Cleaning the room on a daily basis needs to be reminded of, not sure why. We were 2 families - 3 each and it was obvious that we would expect rooms on the same floor, but despite requesting we were not provided so. Some good things about the hotel is its location, very close to shopping, restaurants and metro.
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Date of stay: September 2022
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Kramer, General Manager at Ascot Hotel
Responded 05 Oct 2022
Dear SES, We appreciate taking the time to provide us with your feedback. It is with regret to read your dissatisfaction with the experience you had during your stay. As this is not the level of service we intend to provide to our guests, rest assured that your feedback has been shared with the concerned department for appropriate action. We hope you will consider a repeat stay and give us the opportunity to serve you well on your next visit. Best regards. Christopher Kramer Hotel Manager
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nazkl wrote a review Aug 2021
Kuala Lumpur, Malaysia
+1
2.0 of 5 bubbles
Check-in:
There is no water in the cold tap of Wash Basin and Shower in bathroom. Checked in at 14:00 hrs and till 19:30 hrs. there is no change Reception just kept on saying that maintenance is working on it and the problem will be solved soon. Could not take shower after checkin.

Day 2:
Same problem again in the evening. Only hot water available in Bathroom. Can not take shower with only hot water available in the taps.
One maintenance worker even suggested to take shower after filling the bath tub and wait for sometime to let the water cool down.

Day 3:
After having a long talk with Manager Mr. Rajesh he transferred to an upgraded room. I am not sure i should be grateful or feel relieved.

Final Verdict
Old ambience, Old furniture and interior. worst part is that hotel management us aware of this issue due to old property but choose to continue in this way for obvious commercial interests.

online booking gets influenced by the Name Royal Ascot which is a seperate entity in the same building.

Overall not a good experience.
this place does not deserve 4 start as it claim to have
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Date of stay: August 2021Trip type: Travelled solo
Room Tip: Make careful decision for this old property with very real problems associated with age
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajesh Kumar, Guest Services / Front Office at Ascot Hotel
Responded 03 Dec 2021
Dear Mr. Nazki, Thank you for choosing Ascot Hotel and for providing us with your valuable feedback. It was disappointing to note that you didn't enjoy your stay with us. While I wish you had a better experience. We apologize for your disappointment. Your feedback has been shared with the concerned department head in regards to hot water and other issues for the immediate investigation and action. Again, thank you for taking time to write the review and we apologize again that your stay was anything less than completely satisfied. We hope to have the opportunity again to serve you well in the near future. Regards RAJESH KUMAR
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J P wrote a review Aug 2022
5.0 of 5 bubbles
I had a good stay at Ascot for 21 days and a special mention to Rasel housekeeping staff who was very kind and supportive..
All security staff were supportive as well.
Only concern was the room tariff is quite high and there were cokroach in the room which needs pest control.
Room tariff being high can include breakfast is my suggestion
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Date of stay: August 2022Trip type: Travelled solo
Room Tip: Please do pest control Please include breakfast as tariff is very high
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Kramer, General Manager at Ascot Hotel
Responded 29 Aug 2022
Dear J P, Thank you for taking the time to post a review following your recent stay. We appreciate sharing your experience and glad to know that you had a good stay with us. Your feedback has been shared with the team for appropriate action. We all look forward to see you back at the Ascot Hotel on your next visit. Sincerely, Christopher Kramer Hotel Manager
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mdishakir wrote a review Dec 2020
4.0 of 5 bubbles
I enjoyed my stay in Ascot hotel. One improvement I would like to recommend regarding housekeeping I had to tell them to keep stuff such as shampoo, paste, coffee and milk also change of bed sheet was major issue as they use to say there is shortage of bed sheet. Overall stay was very good.
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Review collected in partnership with this hotel
Date of stay: December 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rajesh Kumar, Guest Services / Front Office at Ascot Hotel
Responded 29 Aug 2021
Dear Guest, Thank you very much for posting your review and your experience with Ascot Hotel on Trip Advisor Following your recent stay at Ascot Hotel. We are glad to hear that you had a good experience whilst staying with us.With regards to the housekeeping i have informed the head of the department . Thank you for your positive comments sharing your experience, we very much appreciate it. We look forward to welcoming you back to Ascot Hotel, Dubai in the near future. Kind Regards, Rajesh Kumar Front Office Manager
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Capt Bob wrote a review Jul 2023
5.0 of 5 bubbles
I have a very pleasant stay at this hotel
All the staff members are very dedicated to their profession and take care or our comfort and hygiene
Breakfast have so many verity and so there are different kind of restaurants in the hotel which offers you the best.
I would like to name Mr.Zahid a very pleasant personality and always ready to help. He is professional and a take care of guest in great manner.

Overall a wonderful place to stay and explore duabi from the comfort of Ascot hotel.
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Date of stay: May 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Kramer, General Manager at Ascot Hotel
Responded 10 Jul 2023
Dear Quest39781580426, Thank you for taking the time to post a review of your stay at the Ascot Hotel. We are pleased to know that you had a pleasant stay with us. Your feedback is highly appreciated by the team. It was a pleasure to have you as our guest and we hope to see you again soon. Best regards, Christopher Kramer Hotel Manager
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Naz I wrote a review Sept 2022
5.0 of 5 bubbles
I’m not normally one to review but having stayed at the hotel for just over a month (room 219) I must say that the staff here have been exceptional. Special mention to the housekeeping young lad Subel he has been superb always on hand to provide an excellent service attending to any needs and requirements. Customer service at its best, thank you Mr Subel for your hard work! Mr Zahoor also gets a special mention for always being on hand to provide information and help with a smile. Mr Zahoor makes this place all the more nicer and the stay even more pleasant with his caring and attentive nature. Ascot hotel should be proud of you representing them. Customer service at its best! We’ve just extended our stay for another month!
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Christopher Kramer, General Manager at Ascot Hotel
Responded 23 Sept 2022
Dear Naz, Thank you for taking the time to post such a wonderful review. We are very pleased that you are enjoying your stay with us. Great service is one of our main focus and it is rewarding to know we have succeeded in delivering. Your feedback is truly appreciated and has been shared with the entire team. Once again, thank you for your patronage and for extending your stay. Best regards, Christopher Kramer Hotel Manager
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Amit K wrote a review Jan 2024
5.0 of 5 bubbles
Our 6-day stay at Ascot Hotel in December 2023 was absolutely delightful. The outstanding services, particularly the assistance provided by Nishi from Delhi and her co-worker Ismail, made our family vacation truly special. The location of the property allowed us to enjoy authentic Indian food, almost like being at home in Dubai. Nishi's unwavering helpfulness throughout our stay made each day wonderful. Kudos to Ascot Hotel for creating such a memorable experience!
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Our 6-day stay at Ascot Hotel in December 2023 was absolutely delightful. The outstanding...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Chand Raina, General Manager at Ascot Hotel
Responded 03 Jan 2024
Dear Mr. Amit, Thank you for posting a review of your stay at the Ascot Hotel. We are happy to know that you had a memorable experience staying with us and was impressed with the services provided by Nishi, Ismail along with the rest of the team. Your wonderful feedback is highly appreciated. It was a pleasure to have you as our guest and we hope to see you again soon. Best regards, Chand Raina General Manager
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Hardik.S asked a question Mar 2021
Ahmedabad, India30 contributions27 helpful votes
Contact no of this Hotel ..?
Answer from Roam03218880949
front office are to good and every staff is to good and this hotel like luxury and next time i will come and i just come and book this one also thanks petter sir and faiselboy
Answer from Rajesh K
Dubai, United Arab Emirates1 contribution
Dear Ramessur, Greetings From Ascot Hotel ! Definitely, we have executive or suite rooms that can accommodate three person. An extra bed will be provided upo check in when you book for three person. Hope this information was useful, For more information you can email us on info@royalascothotel.ae or contact us on 045088314 Hoping to see you soon in Ascot Hotel.
Clara F wrote a tip 10 Jul
1 contribution
3.0 of 5 bubbles
"The hotel was gud first see how it was"
Read full review
Dayana F wrote a tip 10 Jul
1 contribution
4.0 of 5 bubbles
"Ones go and see how it was research and learn about the hotels this hotel was gud ones you go and see then you deside "
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Marlon M wrote a tip 06 Jul
1 contribution
5.0 of 5 bubbles
"I like the swimming pool and it was so clean and its not crowded"
Read full review
Quest626987 wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"Excellent customer service."
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PAnD4 wrote a tip Mar 2024
Dubai, United Arab Emirates1 contribution
5.0 of 5 bubbles
"You can access good wifi every single corner on this hotel, even at swimming pools, but in the lobby you asking password onthe receptionist "
Read full review
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
R 583 - R 783 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ascot hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Raffa / Bur Dubai
NUMBER OF ROOMS
80
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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ASCOT HOTEL | UPDATED 2024 Reviews & Price Comparison (Dubai, United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Ascot Hotel
Which popular attractions are close to Ascot Hotel?
Nearby attractions include Al Fahidi Historical Neighbourhood (0.4 km), Meena Bazaar (0.3 km), and Meena Jewellers - Cosmos Lane (0.3 km).
What are some of the property amenities at Ascot Hotel?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Ascot Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ascot Hotel?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Ascot Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Ascot Hotel?
Conveniently located restaurants include Al Ustad Special Kabab, Fisherman's Hub Arabian Courtyard Hotel, and Vertigo Lounge Bar.
Are there opportunities to exercise at Ascot Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Ascot Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Ascot Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Ascot Hotel?
The staff speaks multiple languages, including English, Hindi, and Arabic.
Are there any historical sites close to Ascot Hotel?
Many travellers enjoy visiting Al Shandagah Watch Tower (0.7 km).
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