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Jumeirah Mina A'salam

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Traveller (4657)
Room & Suite (1026)
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About

#292 of 800 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Jumeirah Mina A’Salam is the heart of our sprawling resort. The spacious 292 guest rooms and suites are beautifully furnished, with private balconies overlooking the ocean, offering authentic Arabian experiences with family friendly service. Meaning ‘Harbour of Peace’, the hotel forms the gateway to a collection of restaurants, bars and shops. It is the entry point from which numerous waterways and walkways thread their way to all corners of the resort. Guests can enhance their experience with Amal club lounge and enjoy complimentary benefits.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Squash
Babysitting
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Tennis court
Water park
Water sport equipment rentals
Aerobics
Entertainment staff
Evening entertainment
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Russian, Spanish and 9 more
5329Reviews340Q+A100Room tips
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Greg F wrote a review Today
2 contributions
Caring and attentive staff elevated our stay, 8 nights as a family of 6 adults and two small children. The staff helped in every way possible and were always charming and friendly. This really made us feel special and gave the holiday an added dimension which we'd not expected.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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valerie253 wrote a review Mar 2022
Neuchâtel, Switzerland131 contributions182 helpful votes
Hotel's Favourite
We stayed 2 adults and 2 kids (5 & 7) at Mina A'Salam and this place is a gem !!! it was the fist time in Dubaï for my mother and clearly the hotel made the difference. This place is very unique ! This hotel in right on a beautiful beach with amazing views... the pools around are incredible, there is even an infinity pool where you can go with the kids !!! awesome! we visited twice the wild wadi water park and the kids loved it. The park is super well organized, super clean and there are some many life guards arounds the pools/tubes that you don't have even to worry. There are life jakets available in several sizes which is very convenient. The staff in the hotel is amazing, I also really loved the e-buttler Whatsapp tool, through which we could book taxis, restaurants, etc... very efficient. The food is also amazing !!! you can chose any restaurant they are all delicious. As a family we loved the buffet restaurant in Mina A'Salam, the Chef is so friendly and always makes sure we are happy with the food. The hotel is centrally located and it is very easy to reach many touristic places/activities whithin reasonnable time. Taxis are always quickly available in front of the hotel. If you are looking for a place to stay in Dubaï, do not investigate further, Mina A'Salam or the Jumeirah Resort is definitely the place to stay. I can only recommand and we will for sure come back as soon as we can ! :-)
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Date of stay: March 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 12 Mar 2022
Dear valerie253, Thank you for taking the time to complete our survey. We are very glad to know you and your family were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind regards, Jaime Simpson General Manager Mina A'Salam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mike S wrote a review Feb 2024
Chemnitz, Germany2 contributions
+1
Review - Hotel Jumeirah Mina A Salam (stay 01/27 to 02/03/2024) When we arrived at the hotel we were greeted very friendly. The hotel lobby is very inviting, cozy and has a great ambience. A great room scent and flowers invite the guest. You immediately feel at home. The Check in was top professional and after 10 minutes we were in our room. An Ocean deluxe room with views of the sea and iconic Hotel Burj al Arab. Simply spectacular. The rooms and bathroom are very spacious, very clean and newly renovated. Nothing is missing! The beds and sleep quality are excellent. The service, the housekeeping, the cleanliness in all areas (hotel in general, rooms, restaurants, etc.) and the friendliness of the entire staff are outstanding. The quality of the breakfast and all the food, the service and the variety of all the restaurants are amazing. We visited different restaurants on 6 evenings. We can recommend each of the restaurants. And as a guest of a Jumeirah Hotel you can also visit any restaurant in the other Jumeirah Hotels there ( but you have to reserve in advance but its an easy procedure via What's App E Butler ). That's just great! We personally loved to be at Shimmers Beach Club - one of the most beautiful places for us. A dream to sit right on the beach and enjoy the evening with top gastronomy and live DJ`s with nice electronic and ambient music. Mina A Salam is located next to the Hotel Jumeirah Al Naseem, directly on Jumeirah Beach and is connected via waterways to the Hotels Jumeirah Dar Al Masyaf and Juemeirah Al Qasr. The imposing Hotel Jumeirah Burj al Arab rises above everything from the blue of the sea. One of the most significant buildings in the world! The entire Jumeirah hotel complex is beautifully landscaped, with beautiful gardens, Plants, Palms and several swimming pools. The free buggy and boat transportation between each resort is very comfortable and unique on the Jumeirah Beach area. It is a real experience to take a boat through the waterways in the evening and enjoy the nightlife and all the beautiful restaurants and buildings are illuminated. The connection and short distances from the hotel to the beach, the service on the beach, the comfort of the beach loungers and parasols are at the highest level. Mineral water is provided free of charge and chilled. On the beach you can order all sorts of drinks (including alcoholics) and food directly to your lounger. There are 2 big and very clean fresh water swimming pools with Life Guards, showers and fitting rooms to ! all are very comfortable. For children the hotel provide a large kids club near to the beach with the best facilities and professional care. The hotel's fitness club and swimming pool (25 m indoor pool !!! ) are of more than high quality and equipped with the best facilities. In Total, with the Mina A Salam you will find everything you need to have a great and relaxed, luxury vacation. The Character of the Hotel, the Life style, relaxation, bars, food, top service, the most beautiful beach in Dubai and the hotel is self's form together a unique symbiosis and guarantee an unforgettable stay. All in all, we can only highly recommend the hotel. It was our second vacation at "Mina" and we have already booked again and can hardly wait! We give the hotel 10 out of 10 points!!!!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 5 days ago
Dear Mr. Schorler, Thank you for taking the time to complete our survey. We are so happy that you had a great time in our hotel. We look forward to welcoming you once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind Regards, Jaime Simpson General Manager Mina A'Salam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Linda M wrote a review Feb 2024
3 contributions
+1
Absolutely stunning hotel. The dark mahogany trim, doors and stairs were stunning. The staff were all very friendly, helpful and we were always greeted as we passed anyone. The room was lovely with a very comfortable bed. Bathroom was large, clean and richly decorated. The young man that did our turn down service was efficient and respectful as we were in the room when he came. We had an ocean view room which gave us a stunning sunset in the evening. There is a free boat taxi that takes you to the other connecting hotels where you can dine or shop at the Souk. We used room service for dinner one night and it was quick, beautifully laid out with table cloth and food was hot. And now the breakfast buffet which was included with our room. Fantastic buffet with so many options, and great table service constantly refilling coffee, water etc. The food was delicious. I have to say the best part of my day was sitting down to breakfast at this place. Only wish I could have eaten more! Stayed here for 3 days and highly recommend it.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 5 days ago
Dear Linda, Thank you for taking the time to complete our survey. We are so happy that you had a great time in our hotel. We look forward to welcoming you once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind Regards, Jaime Simpson General Manager Mina A'Salam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Imane D wrote a review Feb 2024
Baltimore, United States14 contributions3 helpful votes
It’s a great resort, all the staff are very friendly and helpful. It’s a little bit over priced but it’s worth every penny. If you need a nice vacation where you will be pampered and treated so special, go there.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 5 days ago
Dear Imane, Thank you for taking the time to complete our survey. We are so happy that you had a great time in our hotel. We look forward to welcoming you once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind Regards, Jaime Simpson General Manager Mina A'Salam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maha A wrote a review Feb 2024
2 contributions3 helpful votes
Nice clean rooms and great staff that go beyond to help out and meet your needs. I had an old aunt with restricted mobility that loves to sit by the sea and they made sure that was done easily comfortably for her. Special shoutout to Abdulrahman with the excellent hospitality and check in experience, Benjamin for being so kind and accomodating, and Sahadat thank you for the best service ever. Will definitely come back.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 5 days ago
Dear Jmahaa, Thank you for taking the time to complete our survey. We are so happy that you had a great time in our hotel. Thank you as well for highlighting the services of our colleagues. We look forward to welcoming you once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind Regards, Jaime Simpson General Manager Mina A'Salam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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katarina m wrote a review Feb 2024
1 contribution
We had a very nice holiday at the Mina a Salam Jameirah Beach Dubai hotel. The arrival was fantastic, the staff is very friendly and the quality and diversity of the restaurants are enormous. It is also wonderful to relax on the beach next to the adjacent Burj Arab. We will come back to Dubai soon.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 5 days ago
Dear Katarina, Thank you for taking the time to complete our survey. We are so happy that you had a great time in our hotel. We look forward to welcoming you once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind Regards, Jaime Simpson General Manager Mina A'Salam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Edward T wrote a review Feb 2024
1 contribution
Usually, I do not provide feedback regarding hotels. I do make an exception if the stay was particularly excellent or, as was the case in this situation, particularly unpleasant. In summary, the hotel staff failed to address numerous shortcomings, communicated poorly and nobody seemed to care about solving various issues. I would be unlikely to stay here again, and simply cannot recommend it to others on the basis of my experience. Further background follows. I have stayed at Mina A'salam for three years in a row. I usually book a week in Feb for a family holiday. This year, we had a three generate family group staying for the better part of a week. Last year, our trip coincided with a conference. The conference was very busy which made it difficult to get around and to access the hotel due to security issues. For example, one could not easily get a car to get out of the hotel due to traffic. At the end of the stay, I discussed this with hotel management and suggested that someone should have told us a conference was going on at the same time so that we could consider changing the date or staying at a different hotel with the group. In response, the hotel apologised and offered me an upgrade on my next stay. Fair enough. This year - another conference was being held at the same time. This was surprising and disappointing as I would have thought we should have been told about this, particularly as I had significant correspondence regarding the conference issue at the time of booking. When we checked in, I discussed this issue with the hotel and the front desk team tried to arrange for us to stay at a neighbouring property (Al Qasr). Ultimately, this did not work out because no adjoining rooms were available and we had a strong preference for having all of our rooms connected (or at least on the same floor). I give the hotel poor marks for not taking care of our group while this was happening. During the 1.5 hr period when this was being worked out, my family and I were sitting in the lobby without much in the way of updates or being offered any drinks refreshments (which was poor and an unimpressive way to start our stay). We ended up staying in the original rooms we had booked as we were just tired of waiting around. On the second day, during breakfast the conference took over two of the four elevators/lifts causing huge queues and preventing us from getting to the restaurant for Breakfast. As a consequence, my 80 year old mobility impaired relatives had to wait for 30 minutes for the lift and then effectively missed breakfast. When I explained this issue to the staff, we received, apologies and little else. On the second day, another issue involved a mistake made by the check in staff. The front desk did not take an appropriate deposit/imprint of my credit card even though I offered my card at the time of check-in. I was contacted about this midway through our stay and promptly replied that the same card that I used to check in and pay for the booking should be used for incidentals. I am not sure why this happened but would have thought it should be sorted quickly. This message did not get to the beach restaurant staff and they did our party to order food which required another set of communications with the front desk staff to work things out. Another hour wasted... Finally, I felt that it would be appropriate to sit down and talk with a member of management and expressed my disappointment about all these things. I also asked this manager to think about what could be done to make our stay better. I wasn’t expecting much – maybe a gesture of some kind, perhaps a cookie, credit to use on the resort property, or maybe even a discount towards the ultimate bill. After this conversation, all I got was an apology, a promise to come back to me with some kind of response, but there was actually no follow up at all. I found this extremely disappointing and below the standard of service, which I would expect from a hotel of this calibre and price point. I would also not that the manager gave me a personal number to contact him and when I did I received no response. This was poor as well. In contrast, when staying at other resorts/hotels, such as the Four Seasons, I never feel like I am treated this way and the standard of services is quite frankly uniformly, very good. Not to be too negative, i would say that the beaches are still nice and the grounds are lovely, but the quality of service and personal attention has, in my opinion, worsened over the last few years. I would suggest that guests think twice before staying and, for the money, you may want to shop around for better service elsewhere.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 1 week ago
Dear Edward, Greetings from Jumeirah Mina A'Salam. Thank you so much for taking the time to write in detail about your experience with us. We sincerely apologize for the shortfalls you experienced during your visit. Rest assured that we will look into your comments and will take immediate action. Kind regards, Jaime Simpson General Manager Mina A'Salam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew C wrote a review Feb 2024
Halifax, United Kingdom31 contributions7 helpful votes
At every turn we felt like we were not meant to enjoy our break. This hotel let itself down with no thought to the guests. We were asked to place a deposit for drinks etc which turned out to last 3 days. The prices mean that after a bottle of wine you more or less hit your limit. A text to add further funds was met with a receptionist who clearly hadn’t been trained for example she spent 5 minutes trying to print out the bill despite our request just to add a further deposit. The rain we had during the stay meant all the beech sun beds were soaked through. 3 members of staff were hung around doing nothing whilst they could have positioned the beds to dry out quicker. We headed to the pool on,y to be advised it was for club guests only there were no signs to that effect. Finally getting a taxi whilst there was a conference on was a nightmare as they weren’t allowed on the premises! So much for your other guests! Really poor and just not 5 star!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 2 weeks ago
Dear Andrew, Greetings from Jumeirah Mina A'Salam. Thank you so much for taking the time to write a review about your experience with us. We sincerely apologize for the shortfalls you experienced during your visit. Rest assured that we will look into your comments and will take immediate action. Kind regards, Jaime Simpson General Manager Mina A'Salam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Companion433751 wrote a review Feb 2024
3 contributions
Experienced the best weeks stay at this hotel. An amazing resort made up of 3 hotels. Service outstanding. Choice and quality of restaurants excellent. Location fab. Huge beach. Easy access to key malls and tourist attractions. Dubai never fails to impress. Can’t wait to return.
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 2 weeks ago
Dear Companion433751, Thank you for taking the time to complete our survey. We are so happy that you had a great time in our hotel. We look forward to welcoming you once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind Regards, Jaime Simpson General Manager Mina A'Salam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 5,593 - R 19,336 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mina a` salam at madinat jumeirah hotel dubai, mina salam hotel, mina salam dubai, mina al salam
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Sufouh / Al Sufouh 1
NUMBER OF ROOMS
292
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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JUMEIRAH MINA A'SALAM - Hotel Reviews & Price Comparison (Dubai, United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Jumeirah Mina A'salam
Which popular attractions are close to Jumeirah Mina A'salam?
Nearby attractions include Souk Madinat Jumeirah (0.2 km), Theatre Of Digital Art (0.2 km), and Studio Lounge (0.2 km).
What are some of the property amenities at Jumeirah Mina A'salam?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Jumeirah Mina A'salam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeirah Mina A'salam?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jumeirah Mina A'salam?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Jumeirah Mina A'salam?
Conveniently located restaurants include Bar Buci, McGettigan’s, and Arboretum.
Are there opportunities to exercise at Jumeirah Mina A'salam?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Jumeirah Mina A'salam have airport transportation?
Yes, Jumeirah Mina A'salam offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeirah Mina A'salam?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeirah Mina A'salam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Jumeirah Mina A'salam?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.