Holiday Inn Dubai Business Bay, an IHG Hotel

Holiday Inn Dubai Business Bay, an IHG Hotel

Traveller (69)
Delectable Iftar Buffet at Brasserie on 1
Dining (44)
Your elegant escape awaits with premium bedding and Burj views
Room & Suite (32)

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About

4.5
#415 of 819 hotels in Dubai
4.6 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.7 of 5 bubbles
Value

Welcome to UAE's first Holiday Inn with open lobby concept - the perfect destination for business and leisure.

Just a short ride (18 min) from Dubai Intl Airport, the hotel is located in the heart of Dubai's business and leisure district, just steps away from iconic landmarks such as the Burj Khalifa, Dubai Mall, and the Dubai Canal.

Unwind in one of our 275 modern and stylish guest rooms and suites equipped with modern facilities and 55-Inch smart TV, and comfortable beds. The hotel also offers a range of meeting and event spaces that can accommodate up to 100 guests, complete with the latest audio-visual equipment and a professional and comfortable setting for any business meetings, conferences and events.

Holiday Inn Dubai Business Bay is home to the first open lobby concept in UAE and offers a number of modern recreational facilities, including a fully equipped 24-hour Fitness Centre, outdoor swimming pool, yoga room and spa.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Wifi
Restaurant
Breakfast available
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Concierge
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Quaint
Hotel links
Special Offer:Up to 24% off, members save even more

Location

Marasi Drive A Business Bay, Dubai 26228 United Arab Emirates
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 74 out of 100
74
Dubai Airport
Sharjah Airport
29.2 km
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60Reviews0Q+A13Room tips
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Detailed Reviews
RajiveKhanna wrote a review 07 Jun
Noida, India219 contributions44 helpful votes
4.0 of 5 bubbles
Better than the March Trip More Organized.
Good :
Reception staff recognized me so that goes a lot for the staff.
I got all the membership discounts this time at Crumbs and the Restaurants.
Good Rooms

Improvement points :
House keeping needs to improve, If someone wants bed sheets changed and puts the card you want on the bed then change it.Do not ignore it.
Do not put Tissue boxes outside the box and leave it on the wash basin for the guest to put it in the Tissue holder you have.
See how many water bottles your guest is consuming and keep them the next day.
Keep a comb in the Bathroom.
Food
A little more imagination in breakfast is required specially for guest on business staying for 3 days or more it can be monotonous.
For guests who have taken breakfast and Dinner the menu can be limited
Specially for guests like me who are Sea food allergic it leaves them exactly 4 options to choose in starters and main course and desert not much if you are staying longer but if you are coming back then definitely intimidating.

Overall good stay
Metro and Bus Stand are not nearby so you have to take cabs and that is horrendously expensive if you just want to visit the mall or something
Not many eating places nearby also
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Date of stay: May 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
Room Tip: Make Sure Housekeeping is on their toes tell your prefrences at reception.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Hivon, General Manager at Holiday Inn Dubai Business Bay, an IHG Hotel
Responded 5 days ago
Dear Rajive, Thank you for choosing to stay at Holiday Inn Dubai Business Bay and for sharing your review. While I was pleased to know you had an enjoyable stay, it was disappointing to know your expectations were not met in certain areas. Please be assured that I will look at each of the points you raised. We hope for an opportunity to welcome you back again. Sincerely, Bruno Hivon General Manager
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Faisal Halawani wrote a review Feb 2024
Jeddah, Saudi Arabia590 contributions125 helpful votes
+1
Hotel's Favourite
5.0 of 5 bubbles
The newest hotel from Holiday Inn in Dubai and that’s the main reason why I booked this lovely hotel for our recent visit to Dubai. I usually like staying with IHG hotels for their reward program but I also like staying in the Business Bay Area in Dubai as it is quiet and close to all Dubai attractions specially the Down Town district.

Overall, we enjoyed our stay with them and didn’t face any problems. The hotel is super clean and staff are super friendly. Our room didn’t have a direct view on Dubai canal but I believe some rooms do. Unlike many Holiday Inn hotels I stayed with around the world, this hotel has a charm and equally good for leisure and business visitors.

Valet parking was awesome and the staff there were wonderful and super friendly.

Breakfast was rich and food was really good.

I would definitely come back again to this hotel. Hopefully they maintain the same quality and good service.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Hivon, General Manager at Holiday Inn Dubai Business Bay, an IHG Hotel
Responded 04 Feb 2024
Dear Faisal, Thank you for sharing your review and for choosing Holiday Inn Dubai Business Bay. We truly appreciate your loyalty and are delighted that you had a positive experience with us. We look forward to welcoming you back soon! Best regards, Bruno Hivon General Manager
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jessa m wrote a review Jan 2024
1 contribution
5.0 of 5 bubbles
First time we check in this room i like it for my son because hotel looks so cleaned and they have play area in for kids. Housekeeping staff is very accomodative and friendly, specially Imesh and Maya when they have cleaned the room smell is so good. One thing i dont like is when nobody help me regards on my food delivery since my son is sleeping and im not able to go down to collect it. Otherwise everything is all good.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Hivon, General Manager at Holiday Inn Dubai Business Bay, an IHG Hotel
Responded 22 Jan 2024
Dear Jessam, Thank you so much for taking the time to leave a review of your recent stay at Holiday Inn Dubai Business Bay. We are so happy to hear that you enjoyed your stay and it was to your liking. However, I would like to apologize for the inconvenience that you encountered and assure you that I have taken on board all your comments. Sincerely, Bruno Hivon General Manager
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RajiveKhanna wrote a review Feb 2024
Noida, India219 contributions44 helpful votes
3.0 of 5 bubbles
A little of the good:
New Property
Decent size rooms clean hygenic
The Average
Breakfast is repetitive if you are staying more than 3 days.It can vary from good to the worst.So beware of it.Also their coffe machine can go haywire and spill on your clothes ( My Daughters dress and Housekeeping wanted to bill for it Unbelievable) or their staff can come running and take the cup from your hand
The Restaurants Decent food again .The Mexican is not manned half the time and difficult to order.
The Brassiere charges you for the water bottle whcih is the same water bottle which they give you in your room and is not something from the market
Both restaurants are not willing to charge you to the room ,do not ask your membership number so they avoid giving you a discount both places.
Same goes for Crumbs their cafe in the lobby
Bad
House keeping is sloppy
Leaves empty bottle in the room
2 days room was not made till 3 pm and had to be asked
You have to ask for water
one day glasses had to be asked for another day cups so on and so forth
Concierge is very good bellboys are good
The staff outsourced for taxis and valets vary one day a guy came to me to tell me i was getting in the wrong taxi because i was indian and two japanese were coming to the same taxi??Profiing? Presuming i cant read and getting in the wrong cab ?
Night staff is ok Day is good
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Date of stay: February 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Be sure to cover your tracks Be sure to ask housekeeping for what is required
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Hivon, General Manager at Holiday Inn Dubai Business Bay, an IHG Hotel
Responded 22 Feb 2024
Dear Rajive, I would first like to thank you for taking the time to share your review. Allow me to extend our sincere apologies on behalf of the entire team for the inconvenience you experienced during your stay. Please be assured that your feedback will be discussed and reviewed. Thank you for your visit. Sincerely, Bruno Hivon General Manager
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Proud to b wrote a review Dec 2023
12 contributions2 helpful votes
5.0 of 5 bubbles
We stayed at this very new hotel for 2 nights to celebrate my cousin's birthday with the whole family.

Thanks to the following employees for their seamless service and for making our stay an unforgettable one:

Lisa, Ransley, Cliford, Shoukath, Charity, Eka, Nurai, and Chef Arjun. You guys are amazing and we truly appreciate your gesture to make my baby cousin and the whole family happy!

We booked standard rooms, but you have upgraded the other one to premium just to make my cousin's birthday wish come true and enjoy the bathtub (which is her happiness every time we check in to hotels).

We will definitely recommend this hotel to our friends. This hotel has Starbucks inside (good news for starbucks coffee lovers out there!). The hotel is very much accessible as well and it's just 10 mins away to Dubai Mall.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Hivon, General Manager at Holiday Inn Dubai Business Bay, an IHG Hotel
Responded 26 Dec 2023
Dear Mr. & Mrs. Tan, Wow! Thank you so much for your amazing review. We are so thrilled to hear that you had such a positive experience at our hotel. We are especially proud of our superstars Lisa, Ransley, Cliford, Shoukath, Charity, Eka, Nurai, and Chef Arjun and we are glad that you appreciated their gestures. We are also committed to providing our guests with excellent customer service, and we are so happy to hear that our staff went above and beyond to make your stay enjoyable. Thank you for your kind words and for recommending our hotel to other travelers. Once again, Happy Birthday to Summer and we hope to see you soon! Best regards, Bruno Hivon General Manager
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Sunnicca H wrote a review May 2024
6 contributions
5.0 of 5 bubbles
I am happy that I stayed in this hotel for a short time, the hotel staff, location and facilities were flawless. The space of the room was large and had a stylish and modern style and was extremely relaxing. It really couldn't be better than this.
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Date of stay: May 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
Room Tip: In case you have $ with you, go to the exchange and convert the dollars into dirhams, it is more...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Hivon, General Manager at Holiday Inn Dubai Business Bay, an IHG Hotel
Responded 3 weeks ago
Dear Sunniccah, Many thanks for sharing your wonderful review and for choosing Holiday Inn Dubai Business Bay. We always do our best to go above and beyond our guest expectations, and I am happy to learn that the service of our excellent team made your stay worthwhile. We look forward to welcoming you back soon! Best regards, Bruno Hivon General Manager
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Megsblogged wrote a review Jan 2024
Dubai, United Arab Emirates1,614 contribution170 helpful votes
+1
5.0 of 5 bubbles
Last weekend we stayed at the newly opened Holiday Inn Business Bay. The location is central and the property is really nice with open lobby concept. We stayed in the one bedroom suite and it was very spacious with chic interiors and stunning views of Burj Khalifa and business bay area. The amenities were top notch with longest outdoor lap pool in business bay, state of the art gym, 24/7 bakery and an all-day dining restaurant. The property, the suites, the facilities and the service was excellent.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Hivon, General Manager at Holiday Inn Dubai Business Bay, an IHG Hotel
Responded 22 Jan 2024
Dear Valued Guest, Thank you for sharing your review your feedback and for choosing Holiday Inn Dubai Business Bay. I am glad that everything was to your liking and equipped with everything you needed. The hotel is perfectly located near the popular spots - making it a practical choice for visiting the city. It is such a pleasure to have you with us and we are looking forward to your return. Best regards, Bruno Hivon General Manager
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Navigator33495384078 wrote a review Feb 2024
1 contribution
5.0 of 5 bubbles
Erica the supervisor is on top of her work! She always makes sure the guests are incredibly happy and satisfied! She always checks personally if all is good! She is an amazing person! And the sweetest girl ever “Isurika” is adorable and u can have the sweetest talk with her while helping having a beautiful clean room! They’re all friendly and welcoming! ♥️♥️
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Hivon, General Manager at Holiday Inn Dubai Business Bay, an IHG Hotel
Responded 02 Feb 2024
Dear Valued Guest, Thank you very much for sharing your review about your stay at Holiday Inn Dubai Business Bay. We are delighted to hear such positive feedbacks about the wonderful aspects of your stay. It is great to know how the service of our amazing team contributed to that. Your compliments and kind words will be definitely shared. We look forward seeing you again for another wonderful stay. Best regards, Bruno Hivon General Manager
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tay wrote a review Mar 2024
6 contributions1 helpful vote
+1
4.0 of 5 bubbles
hey, I stayed in the Hotel for one week and I must say it was incredibly beautiful. I felt amazing, the staff is very kind, as someone who suffers with social anxiety I had a great time trying to overcome my fear with asking for help or strangers. I must thank one guy individually, his name is Mahmoud. He helped a lot and was always ready to help. Whenever I called for help and they sent him, and I opened the door he always had a shiny smile on his face, his kindness made me feel very very safe, especially because I’m not used to this here in Germany. If you need any form or any kind of help especially at night, ask for a Mahmoud. He is ready to answer all questions needed, no need to feel embarrassed. He was trying his best to make me feel better when some problems occurred. The receptionists are also very great. Lisa was a great help. At night you can go for a walk through the neighbourhood, the view is nice !
When you ask for a Tour guide, they will provide you one. Ask for taxi driver “Saif”. He was an amazing person, told us a lot about the history about Dubai, the old times of Dubai, we learned a lot about the kingdom and cultural heritage as well. Also, I apologise for my bad English and I hope that this review helps many people who is planning to visit ^^
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Date of stay: March 2024Trip type: Travelled with family
Room Tip: go out in the morning or very late, you won’t be able to get a taxi driver in the middle of the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Hivon, General Manager at Holiday Inn Dubai Business Bay, an IHG Hotel
Responded 29 Mar 2024
Hi @Idk M, Thank you so much for sharing your wonderful experience with us! It warms our hearts to hear that your stay at our hotel was incredibly beautiful and that you felt amazing during your time with us. I'm thrilled to hear that our staff, especially Mahmoud, made such a positive impact on your stay. We're so glad he could provide the assistance and support you needed, and I will be sure to pass on your kind words to him. It's moments like these that truly exemplify the spirit of hospitality we strive for. Your courage in overcoming social anxiety is commendable, and we're honored to have played a part in making you feel safe and comfortable during your stay. Our team is dedicated to ensuring that every guest feels welcome and valued, and I'm delighted that Lisa and our receptionists could contribute to your positive experience as well. Exploring the neighborhood and learning about Dubai's rich history with Saif sounds like an unforgettable experience! We're grateful for your recommendation and will be sure to pass on your praises to him as well. Your English is just fine, and your review will undoubtedly help many others planning to visit Dubai. We're grateful for your kind words and for choosing to stay with us. If you ever find yourself back in Dubai, we would be delighted to welcome you back with open arms. Safe travels and warm regards, Bruno Hivon General Manager
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Dreamer24888222364 wrote a review Jan 2024
1 contribution
5.0 of 5 bubbles
I really liked the hospitality extended by Paul at Concierge and Chakra of housekeeping. They were very helpful and made my stay comfortable. Every time I needed anything Chakra was always there to help be it bringing water bottles or checking out any other thing I need like tooth brush, shaving kit.
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Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Bruno Hivon, General Manager at Holiday Inn Dubai Business Bay, an IHG Hotel
Responded 15 Jan 2024
Dear Valued Guest, Thank you very much for your review and your stay at Holiday Inn Dubai Business Bay. We are pleased to hear that your overall experience was positive and thank you for highlighting our superstars Paul and Chakra. It is such a pleasure to work alongside such talented and dedicated group of individuals that shows the True Hospitality that we have. We appreciate your support and look forward to welcoming you back for another fantastic visit. Best regards, Bruno Hivon General Manager
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RajiveKhanna wrote a tip 07 Jun
Noida, India219 contributions44 helpful votes
4.0 of 5 bubbles
"Make Sure Housekeeping is on their toes tell your prefrences at reception."
Read full review
Henna Imran wrote a tip May 2024
Muscat, Oman1 contribution
5.0 of 5 bubbles
"I wish to get a room with a sofa next time"
Read full review
robert e wrote a tip May 2024
detroit7 contributions11 helpful votes
5.0 of 5 bubbles
"Use the free shuttle to shopping and beach"
Read full review
Sunnicca H wrote a tip May 2024
6 contributions
5.0 of 5 bubbles
"In case you have $ with you, go to the exchange and convert the dollars into dirhams, it is more economical to reserve hotel by Dirhams."
Read full review
Jsdeeks wrote a tip Apr 2024
Auckland, New Zealand18 contributions4 helpful votes
1.0 of 5 bubbles
"Don’t check in early."
Read full review
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PRICE RANGE
R 1,473 - R 2,007 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
275
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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HOLIDAY INN DUBAI BUSINESS BAY, AN IHG HOTEL - Reviews & Price Comparison (United Arab Emirates)

Frequently Asked Questions about Holiday Inn Dubai Business Bay, an IHG Hotel
Which popular attractions are close to Holiday Inn Dubai Business Bay, an IHG Hotel?
Nearby attractions include Top 9 Dubai Tours (0.4 km), Sam Travel & Events (0.4 km), and Mall Finder (0.5 km).
What are some of the property amenities at Holiday Inn Dubai Business Bay, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Holiday Inn Dubai Business Bay, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn Dubai Business Bay, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Dubai Business Bay, an IHG Hotel?
Conveniently located restaurants include Naughty Pizza Dubai, Cleo Dubai, and Lock, Stock & Barrel Business Bay.
Are there opportunities to exercise at Holiday Inn Dubai Business Bay, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Dubai Business Bay, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Dubai Business Bay, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Dubai Business Bay, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Dubai Business Bay, an IHG Hotel?
Many travellers enjoy visiting Jumeirah Archaeological Site (4.1 km).
Is Holiday Inn Dubai Business Bay, an IHG Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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