Golden Sands Hotel Creek

Golden Sands Hotel Creek

Traveller (179)
Room & Suite (78)
Golden Sands Hotel Creek
Videos (2)
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About

4.5
#295 of 820 hotels in Dubai
4.5 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Golden Sands Creek is a luxury boutique, 5 star hotel located at the bank of the historic Dubai Creek. Comprising of 150 rooms & suites, the hotel overlooks the beautiful Dubai skyline. The hotel is located in the historic heart of Dubai, minutes away from tourist attractions, Down Town, Dubai Mall, Trade Center and more. Nearby to Metro Stations, Malls, Golf Courses and readily available public transport - Golden Sands Creek makes the perfect platform for your leisure or business trip.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Coffee shop
Bicycle rental
Boating
Kids stay free
Valet parking
Paid private parking nearby
Wifi
Sauna
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Fence around pool
Poolside bar
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Snack bar
Rooftop bar
Video game console
Indoor play area for children
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Meeting rooms
Spa
Manicure
Pedicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
On-demand films
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Quaint
Ocean View
Languages Spoken
English, Russian, Arabic, Afrikaans and 5 more

Location

Baniyas Street Creek, Dubai 33398 United Arab Emirates
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Dubai Airport
Sharjah Airport
21.4 km
See all flights
Al Rigga
9 minDubai Metro
184Reviews4Q+A20Room tips
Traveller rating
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Detailed Reviews
roy h wrote a review Dec 2023
Warrington, United Kingdom
Hotel's Favourite
5.0 of 5 bubbles
Stayed 2 nights on stop over in Dubia
Full marks to house keeping for being so honest in finding my wife's gold necklace and then calling us when we were back in the UK so we could arrange a courier to return it.Many thanks to them.
The room was large and modern with big bathroom ,very clean and excellent value.
Pool on roof gets sun all day, only room for about 12 sun beds around the pool,which was adequate when we stayed.Great views across the Creek to the City.
Ate in Italisn restaurant and had snacks at the pool bar brought up from the resteraunt, food and service where excellent.
This is a dry hotel with no bar,only found that out after we arrived ,so some duty free comes in handy.
Handy for airport, inexpensive taxi fare.
Breakfast had great choice and staff were efficient bringing items from the egg station to your table.
All in all well impressed with the hotel and staff.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Golden Sands Hotels, Guest Services / Front Office at Golden Sands Hotel Creek
Responded 01 Jan 2024
Dear roy h, Thank you for your amazing review and for highlighting our service! We are thrilled that you had a wonderful experience at our hotel. Our team at Golden Sands Hotel Creek works diligently to provide exceptional service, and your compliments reaffirm their efforts. We sincerely appreciate your feedback and can't wait to have you back for another outstanding stay. Sincerely, Elmahdi Legdoudi, Room Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erica wrote a review Oct 2021
5.0 of 5 bubbles
Me and my fiance stayed here Golden sands creek October 2021 this was our first visit to Dubai and or first holidays in two years due to the pandemic. I would like to appricate special housekeeping (Faisal) very fantastic and super work nicly👌 he's amazing guy I really really highly recommend and appreciate the rooms are very fragrance when we enter like home. Food is good over all services good hopefully will came back and spend holidays thank u very much.
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Date of stay: October 2021Trip type: Travelled with family
Room Tip: Avoid more chill all visitor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Muhammad Babar, Marketing at Golden Sands Hotel Creek
Responded 08 Nov 2021
Dear Faioo, Thank you for always staying with us. We appreciate you taking the time to tell us about your stay. Rest assured that your kind praise of words will be shared with the entire team. We look forward to welcoming you again at Golden Sands Hotel Creek, your home in the Emirates. All the best, Munira Jeremic Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shehr Y wrote a review Oct 2021
5.0 of 5 bubbles
Golden sands creek in Dubai was a great experience for us the room was on the creek view it was amazing seeing the boats front of you in the morning time with a cup of coffee from room coffee machine the room are very nice . The team was excellent we were taking great care of by our luggage from the arrival to the room they have a great , they was very professional they all was very helpful ,clean spacious rooms ,the hotel staff they were professional and very ,we had an amazing time with the team and with the hotel facility.
well , The restaurant were all great and good service friendly. The gym Room was located in 1st floor it was great to do your exercise and your view is the creek. I would recommend this hotel to whom wants a relax vacation with an amazing location close to metro, with a great creek view its a really beautiful atmosphere and a gorgeous good room looking
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Muhammad Babar, Marketing at Golden Sands Hotel Creek
Responded 03 Nov 2021
Dear Shehry2021, Thank you for your kind review. It was indeed a pleasure to have been of service to you. We look forward to welcoming you again at Golden Sands Hotel Creek, your home in the Emirates Kind Regards, Munira Jeremic Front Office Manager
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bdewsbury wrote a review Oct 2021
Birmingham, United Kingdom
5.0 of 5 bubbles
1. Housekeeping .I wish to compliment the House keeping Services in particular is Faisal who carries out his work in a most professional way and should be commended.
2. Reception. As above with regard to the professional attitude of the staff.
3.Restaurant. Great selection of a range of food and compliments to the staff and Chef. My only complaint is there is too much food.
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Date of stay: October 2021
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Visitors must be aware this is a dry hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Muhammad Babar, Marketing at Golden Sands Hotel Creek
Responded 08 Nov 2021
Dear bdewsbury, Thank you for always staying with us. We appreciate you taking the time to tell us about your stay. Rest assured that your kind praise of words will be shared with the entire team. We look forward to welcoming you again at Golden Sands Hotel Creek, your home in the Emirates. All the best, Munira Jeremic Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yenoh R wrote a review Dec 2021
5.0 of 5 bubbles
We suppose to plan only for one night and falls to extend due to the unexpected warm treat received by the staff. Upon arrival, Azeem give us the warm welcome and assists our luggage towards the room. He is a superstar as he never misses to greet us every time we pass to lobby! There is no any words to say thank you to Mureen and Munira who have made our stay extra special. We got a room with a greatly stunning view over the creek harbor. We enjoy mostly there a pool on the rooftop and had a very amazing delicious breakfast thanks to Elizabeth and the rest of the F&B team they are very attentive and friendly especially the staff who works in the pool. The room was absolutely stunning and very beautiful thanks to the whole HK team they make sure that our room is always clean and sanitized. And I cant wait to return soon to this lovely hotel again.
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Muhammad Babar, Marketing at Golden Sands Hotel Creek
Responded 26 Dec 2021
Dear Yenoh, Thank you for choosing Golden Sands Hotel Creek and thank you for giving us a positive rating. It is a pleasure to know that you liked the staff hospitality. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay with us. We look forward to welcoming you at Golden Sands Hotel Creek, your home in the Emirates All the best, Munira Jeremic Front Office Manager
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Mina P wrote a review May 2023
5.0 of 5 bubbles
Excellent welcome. Nice hotel in a very good location. Close to the creek & metro station. The rooms are extra spacious with floor-to-ceiling windows, the bathroom is large with bath and shower and large mirrors. Overall very clean with fresh linen daily. Breakfast restaurant had friendly staff & a lot of variety to choose from. There’s fabulous view from rooftop pool & bar area on the 14th floor. Bounissimo Restaurant Is excellent with good menu selection. Best pizzas I have had. The waitress Arlene, was very friendly, had a good sense oh humour, & fantastic at her job. She went above & beyond to service us.
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Date of stay: April 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Golden Sands Hotels, Guest Services / Front Office at Golden Sands Hotel Creek
Responded 22 Jun 2023
DearMinapM3147IU, Thank you for your amazing review and for recognizing our Team! We are delighted that you enjoyed your stay at the Golden Sands Hotel Creek and that our team provided you with excellent service. Your compliments will be shared with everyone, as it will undoubtedly motivate them to continue delivering exceptional experiences. We appreciate your feedback and look forward to your next visit. Sincerely, Front Office Manager.
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Annabel U wrote a review Sept 2023
Kampala, Uganda
+1
1.0 of 5 bubbles
Last month, I stayed at Golden Sands Creek Hotel for 8 nights. I had travelled on business spending all day shopping and only returning late to sleep. Everyday I walked in with shopping bags and sometimes boxes. A gentleman at the reception informed me that they had extra storage in the luggage room and I promised to take up the offer once I properly packed my stuff. However because the hotel had no weighing scale nor provided luggage wrapping services, I informed them that I was taking my luggage outside for packing and would return it shortly for storage as I waited for my flight the next day. I was dismayed when they refused me to bring my luggage inside the hotel and left it on the street in the summer heat. All my pleas I made to Faith at the front desk to help fell on deaf ears. She instead advised that I rent a place in Deira to store my luggage because it was too tacky for their luggage room. I have sold the hotel plus their apartments to my clientele for years but yet I was treated like a pauper. What is even worse by a fellow black person. I kept wondering whether I would still get the same treatment if I was a caucasian woman. I left the place I had called home for 8 nights feeling terrible. I don't think this should be anybody's choice of hotel in Dubai.
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Date of stay: August 2023Trip type: Travelled on business
Room Tip: Avoid staying here if you have alot of shopping
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Golden Sands Hotels, Guest Services / Front Office at Golden Sands Hotel Creek
Responded 13 Sept 2023
Dear Annable U, Thank you for taking the time to share a detailed review of your recent stay at Golde Sands Creek, your words are genuinely appreciated and will definitely help us make improvements that will allow us to continue providing unforgettable experiences. We hope that we will have an opportunity to welcome you back at Golden Sands Hotel Apartments. Sincerely, Elmahdi Legdoudi, Front Office Manager.
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norah wrote a review Dec 2021
Al Khobar, Saudi Arabia
1.0 of 5 bubbles
I really appreciate staff working here they were lovely. But honestly speaking I don’t understand how is this hotel considered as 5 stars. They don’t have bathtubs at superior rooms, they said because the type of room I booked, so I have to pay more in order to get bathtub 😊! Even an old 5 hotels in UK or US have it in each room. Coffee machine is bad quality, it’s unknown brand, service is slow, expect sink to be full from first use.

I’m sorry for hotel staff but I have to be honest.
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Date of stay: December 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Muhammad Babar, Marketing at Golden Sands Hotel Creek
Responded 11 Feb 2022
Dear Valued Guest, Thank you for sharing your valuable feedback with us. We are constantly working towards meeting the highest standards for our guests. We truly hope you will consider giving Golden Sands a second chance, to redeem your trust. All the best, Munira Jeremic Front Office Manager
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Amanda McMurray wrote a review Oct 2022
Belfast, United Kingdom
1.0 of 5 bubbles
After reading all the reviews for this hotel, it is with a heavy heart that I leave my review.
We arrived at 1.30am on Saturday morning and we had booked for 6 nights. We gave our credit card ,for what I thought was a deposit, but as it turned out, the whole amount was taken for my stay there and then.
We got to our room, which was incredibly small and the first thing I noticed was the bathroom basin was splashed with what looked like toothpaste, the outside of the showers is black marble and was covered in bright orange grime. My heart sank, but we decided to go to bed at 2.30 and have a think about it in the morning. Once I got into bed, I realised the main window was broken and as we were on the main carriageway, the noise was dreadful and my earplugs didn’t help. On 3 different occasions up until 5am the noise from drunk couples returning to their rooms was dreadful.
I had absolutely no sleep whatsoever and we decided to go down to breakfast early.
I eat nothing, I was so disappointed. Then when we tried to get a coffee 10 minutes later, we were asked what we would like, and were served coffee from a vending machine.
This was the straw that broke the camels back, so I went to speak with reception.
I said I would like to cancel the rest of our stay as we were not happy and told them we have had no sleep as the window was broken etc. They asked if they could show us a different room and I explained I would rather leave as it just wasn’t what we expected. The girl told us that the manager was in bed, and if we could wait in our room until 10.30, she would ring us and tell us if we could cancel the stay without any cost. The girl rang the room at 10.34 and my husband answered, she told my husband that there was no problem with us cancelling and we would definitely not be charged for the 6 hours that were were in the room. He thanked her and said he was incredibly grateful and we would be down straight away.
The receptionist sorted out the transaction and said it could take up to 2 weeks for my refund to go through.
I got my refund yesterday, 10 days after the transaction. I have been charged £200 for the 6 hours stay.
I emailed the hotel asking for someone to look into this for me, and I got a reply stating they won’t be making any further refund to me.
I have stayed in Dubai many times, and always in a 5* and never have come across a hotel like this. I feel this was unfair and to be charged £200 for a 6 hour stay in a room that was unfit for guests I’d disgusting.
I would never recommend this hotel to anyone and I am embarrassed that I have to write such a strong review.
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Date of stay: October 2022
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Muhammad Babar, Marketing at Golden Sands Hotel Creek
Responded 09 Jan 2023
Dear Amanda, We thank you for taking the time to share your experience at our hotel where it seems that we did not meet your expectations. Therefore, we would like to express our sincerest apologies for the inconveniences occurred. Please be assured that your concerns are very well noted and we will investigate further. We truly hope you will consider giving Golden Sands a second chance to redeem your trust. Sincerely, ElMahdi Legdoudi Front Office Manager
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Hendondoc wrote a review Jul 2023
5.0 of 5 bubbles
Chose this hotel for final night if stay in Dubai as had an early morning flight . Very reasonably priced rooms with floor to ceiling windows with views of the creek . We had side view which I enjoyed as all night 100 or more people were playing cricket in the far distance which added to interest in the view. Very quiet sleep too even though roads are busy all night in Dubai . We had three rooms - including a one bedroom suite 809 - includes 2 full size bathrooms with shower in each which helped us be speedy in the morning .

Hotel used to be a Hilton and was taken over 2 years ago.

All staff gave impeccable service with a smile .

Rooms were spacious, very clean - loads of cupboard space . Good size TV .

Car valet service was quick .

Best of all was the afternoon tea . I feel bad I don’t remember the lovely waiter who served us .

We didn’t try the Italian restaurant but menu looked good .

The room toilet was a bit lower than usual so may not be ideal if you have a bad back or knee .

Pool was small but empty . There is a bar by the pool and if it hadn’t been so hot would have used it .

We had just come from Ritz Carlton and the Atlantis Royal stays . We have high standards and this hotel didn’t disappoint. 10/10.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: One bedroom suite is worth it for a couple . Make sure you have afternoon tea . Recommend the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Golden Sands Hotels, Guest Services / Front Office at Golden Sands Hotel Creek
Responded 30 Jul 2023
Dear Hendonoc, Thank you for your amazing review and for highlighting our service! We are thrilled that you had a wonderful experience at our hotel. Our team at Golden Sands Hotel Creek works diligently to provide exceptional service, and your compliments reaffirm their efforts. We sincerely appreciate your feedback and can't wait to have you back for another outstanding stay. Sincerely, ,Elmahdi Legdoudi, Front Office Manager.
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ali449 asked a question Jun 2022
Emirate of Dubai, United Arab Emirates8 contributions4 helpful votes
Hi, guest(ladies) allow come to my room ?
Answer from Nana K
Aachen, Germany116 contributions7 helpful votes
Hi Ali Unfortunately I am not able to answer this question. Of course it depends on how many guests you want to take with you in the room. I think one person will not be a problem. If the guest stay overnight may be you need to pay extra. Why you don't send them a mail asking about it? frontdesk@goldensands.ae God luck Nana
Dubai, United Arab Emirates82 contributions1 helpful vote
Golden Sands Hotel Creek offers 150 rooms and suites, distributed across 14 floors. The hotel is part of the Golden Sands Hotels & Hotel Apartments located in the UAE.
Dubai, United Arab Emirates82 contributions1 helpful vote
Greetings. For the latest F&B, Room Rates, please contact our reservation department. WhatsApp: +971 56 545 8973 Email: reservation@goldensands.ae
Роман П asked a question Jan 2022
Minsk, Belarus3 contributions2 helpful votes
Hello! Are any beverages included in the full board? Are lunch and dinner served a-la carte?
Dubai, United Arab Emirates82 contributions1 helpful vote
Greetings from Golden Sands. Water is included in the full board. Yes, lunch and dinner is a-la carte. Best Regards
marco n wrote a tip Apr 2024
3 contributions
5.0 of 5 bubbles
"Very good "
Read full review
Abdulla Alshehhi wrote a tip Dec 2023
Dubai, United Arab Emirates157 contributions103 helpful votes
1.0 of 5 bubbles
"Better not to come the room is very noise and toilet is dull and lights is very poor inside the room plus the management attitude truly bad"
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Explore47639474527 wrote a tip Sept 2023
2 contributions
5.0 of 5 bubbles
"Get the breakfast included in your stay. You won't regret it. "
Read full review
Annabel U wrote a tip Sept 2023
Kampala, Uganda41 contributions49 helpful votes
1.0 of 5 bubbles
"Avoid staying here if you have alot of shopping"
Read full review
Hendondoc wrote a tip Jul 2023
35 contributions25 helpful votes
5.0 of 5 bubbles
"One bedroom suite is worth it for a couple . Make sure you have afternoon tea . Recommend the strawberry and mango tea & masala chai"
Read full review
Not the right property for you?
There are more places to choose from in the Dubai area.
PRICE RANGE
R 1,455 - R 3,340 (Based on Average Rates for a Standard Room)
LOCATION
United Arab EmiratesEmirate of DubaiDubai
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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GOLDEN SANDS HOTEL CREEK - Reviews & Price Comparison (Dubai, United Arab Emirates)

Frequently Asked Questions about Golden Sands Hotel Creek
Which popular attractions are close to Golden Sands Hotel Creek?
Nearby attractions include Dustaku Travel Dubai (0.3 km), Doha Centre (0.5 km), and Al Dana Centre (0.3 km).
What are some of the property amenities at Golden Sands Hotel Creek?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Golden Sands Hotel Creek?
Top room amenities include air conditioning, a flat screen TV, and a bidet.
What food & drink options are available at Golden Sands Hotel Creek?
Guests can enjoy a rooftop bar, an on-site restaurant, and a poolside bar during their stay.
Is parking available at Golden Sands Hotel Creek?
Yes, free parking, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to Golden Sands Hotel Creek?
Conveniently located restaurants include Gusto Italian Restaurant, Morgan's Gastropub, and Kimura-ya Authentic Japanese Restaurant - 4th Branch Creek.
Are there opportunities to exercise at Golden Sands Hotel Creek?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Golden Sands Hotel Creek have airport transportation?
Yes, Golden Sands Hotel Creek offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Golden Sands Hotel Creek?
Yes, dry cleaning and laundry service are offered to guests.
Does Golden Sands Hotel Creek offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Golden Sands Hotel Creek?
The staff speaks multiple languages, including English, Russian, Hindi, Polish, Arabic, Filipino, and Afrikaans.
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