Excellent property and very convenient to Old Dubai areas. Front Office staff is extremely efficient, pleasant and helpful. Property is clean and has a fantastic funky charm. Overall, we had a great experience. Perfect place to be with my best friend in high school.
Oh what a relaxing, lovely experience! The room clean, luxurious....the complimentary breakfast.....sumptious, delicious and lavish. But, the standout feature is the Service. Everyone, almost everyone I encountered was helpful, professional, competent and just made me feel ...... happy to be there. From the breakfast staff & manager (Lebanese) to the Room Service staff....all great at their jobs and such a delight to be around. Hotel is a beautiful property.....and the location is in the upscale Embassy District.....so, makes for a nice, leisurely walk if the weather is right. Will be going back when I can.
The hotel itself is in a great location overlooking Dubai Creek from the south side. The property is well maintained and always offers a friendly smile when entering. The rooms I've stayed in at the property are very basic. They offer a bed, a chair, and a bathroom. The bathroom is probably the biggest let down for me personally since the lighting in there is just not bright at all. Again, the property itself is well maintained, but I guess my vibe isn't on the same frequency as this Canopy.
I had selected this hotel as it suited my quirky lifestyle. I had 16 nights booked on half board and planed on returning two weeks after I check out on 3rd Oct for a further 4 nights to attend the Dubai Expo. I normally wait till the end of my stay before I write a review, but on this occasion I can’t wait as I have been totally knocked out by the outstanding service, features, food and quality of staff in all departments My first opportunity to sample the dinner on offer was Saturday evening,I was a bit disappointed in the limited selection on the half-board menu. I mentioned to Chef Kaylen that I was staying a further 14 nights and would soon tire of the limited selection. He said to ignore the menu as he would cook me something special every night. I’ve had three “specials “ from him and they have been super delicious. He tells me he has had 7 years as a chef working in seven different countries. He is originally from Durban in South Africa and has picked up an amazing range of cooking styles. He also runs a great team from the kitchen. In fact all the staff have an outstanding quality and attitude to service. Housekeeping- I left a note to say the TV remote was not working properly. On the next service he had replaced the remote and mentioned what the problem was. Thanks Ramesh Some more brilliant features of this unique hotel. The rooftop infinity pool is great along with a rather cool bar. The lifeguard looks after everyone so well and is a credit to the team. There is an amazing quirky library in the main lobby area with quite a range of classic and modern works. I’m so impressed I’ll ask the management if I can donate a copy of my autobiography -“ I’m Quirky, Just Weird Enough To Be Intriguing, But Not Enough To Repel -isbn 9781998994403” to go on their shelves! The location of the hotel is great in a rather classy embassy district. Today I was walking on the banks of the Dubai creek from the Bar Dubai Souk back to the hotel when a hotel buggy came along, stopped and picked me up because the driver had recognised me as a hotel guest! Much appreciated! Breakfast is another outstanding feature of this hotel. The Covid restrictions mean you can’t self-serve but the staff are amazing delivering your selections to your table. There is an omelette station outdoors from the main restaurant where the chefs will cook your order and deliver it to your table. My room is wonderful. Room 317 Excellent bathroom with powerful shower and great amenities. The bed is very comfortable and the work area behind the bed has plenty of power points and tea/coffee making facilities Lighting is tailored to your needs - I specially liked the bedside controls Best of all is the WiFi which works well throughout the hotel. My only grumble with the WiFi is you have to set it up every morning! I am so pleased with this hotel and I am delighted to be returning again in October after 2 weeks in the USA.…
Great location, very nice product and fantastic service - rooms are new and hotel location is accessible to many areas in Dubai, I recommended to both business or liesure trip Thank you everyone for making my family happy