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All reviews the penthouse spa pool quattro passi golden mile main pool sea view amazing hotel building work teething problems beach area is kids pool half board special thanks pool staff rooftop bar sun loungers superior room
I was in Dubai start October with a friend. Before five palm we stayed at another hotel in business bay and let me just tell you this, as soon as we got to the hotel we could not see why we hadn’t just checked in...More
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This was our second stay at the Five and it didn’t fail to deliver.
We have stayed in many hotels in Dubai and this is rated as one of the best for us. The service here is so personal and second to none, one of...More
Thank Sara C
Response from Ashvin K, Manager at FIVE Palm Jumeirah DubaiResponded 2 weeks ago
Dear Sara C,
Thank you very much indeed for your detailed review, we are truly thrilled to know that so many of our colleagues touched your heart in so many different ways.
We are incredibly proud of our passionate group of hoteliers who always put...More
Went there on a Sartuday for Sundowners with friends
Was very impressed with staff hospitality and attention to detail
Special Thanks to MARK who ensured we were ok served promptly most of our orders
His attention to detail and Hard Work is impeccable
Exellent work of manager Natalia Nikolaeva whith guests: good advices , help about all questions . We will go in this hotel next year again. Very delicious food, comfortable rooms. We will advice five palm to ours friends.
We are amazed of the top quality of the food in all restaurants (bio chicken, bio prawn, etc), excellent, nice and kind service (thank Ashan!) and top party at the penthouse or at the pool! Spa & gym are very good too!
Response from Ashvin K | Property representative |
The hotel has 468 rooms and suites and 6 swimming pools (in addition to the beach). I am sure you would agree that we would not be able to accommodate all our guests around the swimming pool near the lobby (which has 225... More
The hotel has 468 rooms and suites and 6 swimming pools (in addition to the beach). I am sure you would agree that we would not be able to accommodate all our guests around the swimming pool near the lobby (which has 225 deck beds); like any other similar establishment this is purely on a ''first come, first served' basis.
Please rest assured that the management takes a very strict stand on the so-called 'reservation' of deck beds : this is monitored and any guest belongings left unattended on sun loungers for more than 15 minutes are cleared by security, to be collected by the owners from Lost & Found later. Hence the question of 'bribing' staff to 'reserve' beds does not arise. If any employee is suspected of doing so it would be best to bring it to our attention at the time.
In re. the question of 'above 50' : we regularly have guests much older who enjoy themselves at our busy lifestyle resort.
Hope this allows you to take a decision.