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Atlantis, The Palm - Holidays Selections

Crescent Road, Dubai 211222 United Arab Emirates
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Traveller (8948)
Room & Suite (460)
Videos (1)

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About

#131 of 810 hotels in Dubai
Location
Cleanliness
Service
Value
Atlantis, The Palm is a 1,544-room ocean-themed destination resort. Spectacularly situated on the crescent of Dubai's iconic Palm Island. With views across Dubai’s iconic skyline and Arabian sea, this majestic resort offers unique rooms and unforgettable experiences for everyone. From the moment you arrive, you will be immersed in new experiences that you could have never even imagined. Thrill-seekers can enjoy complimentary access to Aquaventure Waterpark, the world's largest waterpark, during their stay. Also voted as TripAdvisor’s No.1 waterpark with over 105 attractions. Guests can make the most of Dubai's endless sunshine and spend their days by the pool or relaxing on a pristine private beach. Amaze yourself as you gaze at 65,000 incredible marine animals at The Lost Chambers Aquarium which brings the myth of Atlantis to life through a maze of underground tunnels. Foodies can indulge in 32 restaurants and bars; nowhere else in the world will you find so many celebrity chef and award-winning restaurants in one destination. Those looking to relax can pamper themselves at the award-winning ShuiQi Spa, with luxurious treatments and word-class facilities. Visit Dubai’s most iconic resort and experience a world away from your everyday.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Boating
Babysitting
Valet parking
Paid private parking nearby
Wifi
Hot bath
Lazy river
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Poolside bar
Bowling
Canoeing
Diving
Game room
Snorkelling
Tennis court
Water park
Water sport equipment rentals
Aerobics
Billiards
Entertainment staff
Evening entertainment
Patio
Table tennis
Tennis court offsite
Waterslide
Board games / puzzles
Nightclub / DJ
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hammam
Hand massage
Head massage
Light therapy
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Extra long beds
Bidet
Air purifier
Bathrobes
Additional bathroom
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand films
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Pool view
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Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Lagoon View
Luxury
Languages Spoken
English, French, Russian, Spanish and 27 more

Location

Crescent Road, Dubai 211222 United Arab Emirates
Name/address in local language
Atlantis, The Palm - Holidays Selections
7,424Reviews1,313Q+A100Room tips
Traveller rating
  • 6,257
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alisonbJ8656TF wrote a review Yesterday
Bristol2 contributions
Fantastic, friendly service in all the Hotel restaurants & poolside. Sowpon was the best at sorting our room, checking we had all we need & leaving special touches. He’s very talented with towel animals! He could not have done more to make our stay memorable.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mike J wrote a review Oct 2022
4 contributions40 helpful votes
Hotel's Favourite
Our stay was out of this world. No pictures, videos, testimonials online do the place justice. Completely unreal. Blessed to have stayed at many nice places, and this one with the views, the niceties, the level of friendly service was top notch. Food was outstanding in every outlet. Was a long trip to get there but worth every minute of it. Will go back for sure.
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Date of stay: October 2022
Rooms
Location
Service
Room Tip: any room is spectacular, ocean view was the best
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
15 Helpful votes
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Response from ATP GuestRelations, Guest Services / Front Office at Atlantis, The Palm - Holidays Selections
Responded 29 Oct 2022
Dear mjerlecki, Thank you for taking the time to write your review on TripAdvisor. We are pleased that we could exceed your expectations and provide you with the true Atlantis, The Palm experience that we strive to uphold. We look forward to welcoming you back soon. Best regards, Guest Relations Team, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Muhammet G wrote a review Yesterday
1 contribution
Shakeel was good and his attention as always give us more comfortable with his sevice and room was soo big and very clean and the product quakity as always hot and good temperature we enjyed eith iur family and kids here at fairnont the palm dubai
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atlantis The Palm, General Manager at Atlantis, The Palm - Holidays Selections
Responded yesterday
Dear 880muhammetg, Thank you for sharing your feedback on TripAdvisor. Thank you for taking time and sharing your feedback, you have posted your comment on Atlantis The Palm page. Kindly share your experience with Fairmont Hotel so they could celebrate the good service. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mersiha T wrote a review Yesterday
Dubai, United Arab Emirates2 contributions
Hakim is the best and we enjoyed stay with family very much Thank you Atlantis and Hakim being expert at his job Keep up great work it was our anniversary they made special thank you again Atlantis team keeping standard high level no other hotel can compete
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atlantis The Palm, General Manager at Atlantis, The Palm - Holidays Selections
Responded yesterday
Dear 850mersihat, Thank you for sharing your feedback on TripAdvisor. I am absolutely delighted to hear how fantastic your visit to Atlantis, The Palm, was. Your kind words mean the world to us, and I'm thrilled to know that Hakim made such a positive impression on your stay. I will make sure to pass on your compliments to him and the rest of our team. Thank you once again for your glowing review, and we eagerly await the chance to welcome you back in the future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alan B wrote a review Yesterday
22 contributions38 helpful votes
This review is purely about one member of staff who has delivered an outstanding level of service to us, and that is Jordan in the Club Lounge, our holiday hasn't even finished and I feel the need to write this review to acknowledge his dedication and commitment to his role, OUTSTANDING asset to the club lounge and indeed the hotel, I will be writing more reviews on this hotel very soon Thank You Jordan
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atlantis The Palm, General Manager at Atlantis, The Palm - Holidays Selections
Responded yesterday
Dear Alan B, Thank you for sharing your feedback on TripAdvisor. I am truly grateful for your wonderful comments, and I'm thrilled to hear about the outstanding level of service you received from Jordan. I will definitely share your kind words with him and the rest of our team to inspire them to continue delivering exceptional experiences to our guests. Thank you once again and we look forward to welcoming you back at Atlantis, The Palm. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MJX wrote a review Yesterday
2 contributions1 helpful vote
One night is not enough to enjoy this beautiful masterpiece. We were staying in to enjoy Aquaventure, which in itself requires more than a day to enjoy their rides. The hotel is breathtaking. Their service is excellent. Their food is delicious. We are staying in a 2 bedroom suite and I wish we could have spent more than one night to enjoy this room. Take advantage of their Imperial Club: it’s included in some rooms. We had breakfast at Saffron and ate to our belly’s content. Definitely definitely definitely will be back again!
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Do not stay for one night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atlantis The Palm, General Manager at Atlantis, The Palm - Holidays Selections
Responded yesterday
Dear moskidodles, Thank you very much for writing your review on TripAdvisor. I am truly honored that you chose to visit Atlantis, The Palm, and I'm delighted to hear that your experience was nothing short of wonderful. Your compliments mean a great deal to us and will be shared with our entire team. We're thrilled that you found our hotel breathtaking, our service excellent, and our food delicious. We can't wait to welcome you back again soon for another memorable stay. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patrick M wrote a review 13 Apr
1 contribution
Lovely stay at Atlantis The Palm. We had a wonderful time and enjoyed all the great facilities the resort has to offer. Our housekeeping member, Khabir went above and beyond. Our girls loved the incredible towel animals he left each day in their room.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atlantis The Palm, General Manager at Atlantis, The Palm - Holidays Selections
Responded yesterday
Dear patrickmK1164ZG, Thank you very much for your review on TripAdvisor. We are thrilled to hear that your stay at Atlantis The Palm was nothing short of remarkable. It brings us great joy to know that you and your family had a lovely time and enjoyed the multitude of fantastic facilities our resort has to offer. We will be sure to commend Khabir for the outstanding service. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not-too-distant future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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G M wrote a review 13 Apr
1 contribution
I have stayed at the Atlantis a few times now and have had the same problem each time. Noise on a night time. I am writing this from a suite in the Atlantis at 3:30am. There is a night club opposite the hotel on the palm which is so loud I might as well be there. I have two young children who are trying to sleep but keep getting disturbed by the Dj screaming. There are people above us who obviously can’t sleep either who are out on their balcony smoking and moving furniture. There is constant building work outside, the tractor that turns the sand . It’s like a new world comes alive at night whilst all the guests are meant to be sleeping. My last experience was when the hotel was turning the top suite into what is now Nobu. The building noise was constant and what is worse we were still paying the same amount of money a night for the Regal Suite. I thought coming again now the work is complete it would be different but it is not. There are many plus points to this hotel. If you could get a nights sleep it would be perfect for families. The water park, the beach , the restaurants and the pool are all great for kids. We enjoy staying here for the convenience of the monorail to the Mall. I just would like to warn families regardless of room type you will be kept awake or have disturbed sleep.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atlantis The Palm, General Manager at Atlantis, The Palm - Holidays Selections
Responded yesterday
Dear S4641CHgm, Thank you for sharing your feedback on TripAdvisor. Your comfort and satisfaction are of utmost importance to us, and we sincerely apologize for any inconvenience caused by the noise disturbances. To address this matter promptly and ensure the rest of your stay is more enjoyable, we kindly request that you share your reservation details with us at thepalm.guestexperience@atlantisdubai.com. This will allow us to take appropriate measures to ensure that the rest of your stay is more remarkable. Once again, we apologize for any inconvenience caused and appreciate your understanding. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hicham B wrote a review 13 Apr
Salon-de-Provence, France1 contribution
Great hotel with a service worthy of a 5 star, such as the daily room service by ANIL, who took great care of us and our children. The waterpark was amazing as well as the aquarium and the playground. The buffet breakfast was very good. Hope to come back again.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atlantis The Palm, General Manager at Atlantis, The Palm - Holidays Selections
Responded yesterday
Dear HicHamB8583, Thank you very much for your review on TripAdvisor. We are thrilled to hear that your stay with us was nothing short of remarkable. It brings us immense joy to know that you found our hotel to be exceptional, with service deserving of a 5-star rating. We will certainly pass on your kind words to Anil. We sincerely appreciate your feedback and your desire to return in the future. Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Charlie S wrote a review 13 Apr
1 contribution
Our turndown service by Narendra was excellent. Was all great. Waterpark was very very good. Did all of the slides, the kids really enjoyed it. We felt very safe and were well looked after. Ate good food and had good service. Many thanks all. Really appreciate it.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Atlantis The Palm, General Manager at Atlantis, The Palm - Holidays Selections
Responded 2 days ago
Dear Charlie S, Thank you for taking the time to share your feedback with us. We're delighted to hear that Narendra provided you with excellent turndown service and that you enjoyed your time at the waterpark. It's wonderful to know that your family had a great time experiencing all the slides and that you felt safe and well looked after throughout your stay. We're also pleased to hear that you enjoyed the food and received good service throughout your visit. Your kind words mean a lot to us, and we truly appreciate your appreciation. We look forward to welcoming you back to Atlantis, The Palm in the future! Best regards, Kym Barter General Manager and Senior Vice President, Operations, Atlantis, The Palm
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 6,547 - R 19,998 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
atlantis the palm dubai, atlantis the palm hotel dubai
LOCATION
United Arab EmiratesEmirate of DubaiDubaiPalm Jumeirah
NUMBER OF ROOMS
1,544
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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ATLANTIS, THE PALM - HOLIDAYS SELECTIONS - Hotel Reviews & Price Comparison (Dubai, United Arab Emirates) - Tripadvisor

Frequently Asked Questions about Atlantis The Palm
Which popular attractions are close to Atlantis The Palm?
Nearby attractions include Sea Lion Point (0.06 km), The Lost Chambers Aquarium (0.2 km), and The Dubai Balloon At Atlantis (0.3 km).
What are some of the property amenities at Atlantis The Palm?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Atlantis The Palm?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantis The Palm?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Atlantis The Palm?
Yes, free parking, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Atlantis The Palm?
Conveniently located restaurants include The Shore, The Edge, and Saffron.
Are there opportunities to exercise at Atlantis The Palm?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Atlantis The Palm have airport transportation?
Yes, Atlantis The Palm offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantis The Palm?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlantis The Palm offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Atlantis The Palm?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.