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Grand Hotel London

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Musala Str 3, Varna 9000 Bulgaria
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US$131
US$77
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Free cancellation until 21/05/21
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US$122
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (89)
Room & Suite (12)
Dining (11)

About

#4 of 72 hotels in Varna
Location
Cleanliness
Service
Value
Grand Hotel London is a luxury five-star boutique hotel situated in the city center of Varna.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Meeting rooms
Non-smoking hotel
Parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Quaint
Languages Spoken
English, Russian, Bulgarian
185Reviews8Q+A27Room tips
Traveller rating
  • 121
  • 46
  • 7
  • 5
  • 6
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lottie119 wrote a review Sep 2020
London, United Kingdom22 contributions5 helpful votes
We booked 2 rooms for 1 night. Upon arrival (Saturday, around 8pm) we checked in & was allocated 2 rooms on floors 1 & 3. The room on floor 1 was fine. Unfortunately the room on floor 3 left a lot to be desired. There were a number of large holes/depressions in the floor underneath the carpet, so upon entering the room & stepping in to turn the lights on I almost tripped over as the drop is more than 1cm - this is approx 1m long and right where one walks! It's quite dangerous and needs to be resolved urgently. The air conditioning did not work properly and and was stuck on a warm temperature. The control panel was on but not responding. We asked reception for assistance and was advised that there was nothing they can do and to 'ask in the morning as they were night staff only'. Really unhelpful and made for an uncomfortable night, they were not interested in assisting in any form. Walls are very thin & the chandeliers also rattle when someone walks/moves/engages in bed based activity in the rooms above. Breakfast tasted nice, but very slow. I felt sorry for the waitress as she was running the whole restaurant herself, management need to put more staff on. It took 10 minutes to be given a menu (which was taken from the table next to us when they finished using it & passed straight to us, don't visit this hotel if you have any covid concerns!) and we waited 30 mins for a coffee to arrive. The overall hotel feels quite tired & in need of a makeover. I appreciate the 'old world' aesthetic they are trying to achieve, but the service recieved was less than acceptable, especially considering they badge as a 5 star. The response given when we checked out was pretty lacklustre and I wouldn't recommend staying here. Location is a plus, and parking right outside (paid parking.)
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Date of stay: September 2020
Value
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Service
Room Tip: Avoid 3rd floor!
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Vanoleo wrote a review Jul 2020
Prague, Czech Republic329 contributions90 helpful votes
Exvellent trestaurant, with very pleasant ancient atmosphere. Very friendly and helpfull personal, tasty breakfast. Very central located. I dont knowe if the price was low because of copvid or not. But it worth more than I paid. As for cons, I didnt manage to get my TV working. It was just showing bluescreen.
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Date of stay: July 2020
Rooms
Location
Service
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Ariana_03 wrote a review Feb 2020
Cyprus119 contributions53 helpful votes
I write this review for my husband, who stayed here in a business trip and he doesn't have tripadvisor. First of all I want to thank to the staff because we manage to do a small surprise for my husband on arrival. I sent them a message to put it in the room and they were very prompt. The room was spacious and cleaned,very good amenities and good breakfast. The internet didn't work sometimes or was working very difficult. Very close to the sea and to good restaurants.
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Date of stay: January 2020
Rooms
Location
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Trip type: Travelled on business
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Cleenman wrote a review Jan 2020
Holbeach, United Kingdom223 contributions46 helpful votes
+1
Beautiful hotel with obliging staff. Very good breakfast. Breakfast menu has eggs many delicious ways. Tea making in rooms and great room service each day. The housekeeping is excellent.it's all ery clean.
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Date of stay: January 2020Trip type: Travelled as a couple
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Valentin L wrote a review Dec 2019
1 contribution
We stayed twice, inluding last year Christmas and New Year's Eve, but we probably never will...For this year's 9 days winter holiday stay, they unfairly cancelled our Booking reservation, with just few days left! Their reason was a temporarily insufficient funds situation on the card we used for reservation. They broke the guaranteed reservation rule, as we solved their request in few hours time (the rule says maximum 24 hours)! On the phone and on Booking request they refused to give us the same offer, talking about the high requested time of the year and proposing us an e-mail reservation in order to skip the Booking platform. More, they lied saying there were still not enough funds at a second try. Finally, we got a call from the hotel appologising by saying they shouldn't have cancelled our reservation, but somebody else's! Meanwhile, after half a day of talks and mails, we booked at another hotel in Varna. The way they acted and they treated us is a big minus for a five star hotel and the fact that Booking didn't solve the situation is also unfair. We are on our way to Varna and still very dissapointed by what happened! We stayed twice, inluding last year Christmas and New Year's Eve, but we probably never will...For this year's 9 days winter holiday stay, they unfairly cancelled our Booking reservation, with just few days left! Their reason was a temporarily insufficient funds situation on the card we used for reservation. They broke the guaranteed reservation rule, as we solved their request in few hours time (the rule says maximum 24 hours)! On the phone and on Booking request they refused to give us the same offer, talking about the high requested time of the year and proposing us an e-mail reservation in order to skip the Booking platform. More, they lied saying there were still not enough funds at a second try. Finally, we got a call from the hotel appologising by saying they shouldn't have cancelled our reservation, but somebody else's! Meanwhile, after half a day of talks and mails, we booked at another hotel in Varna. The way they acted and they treated us is a big minus for a five star hotel and the fact that Booking didn't solve the situation is also unfair. We are on our way to Varna and still very dissapointed by what happened!
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Date of stay: December 2019Trip type: Travelled as a couple
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PRICE RANGE
US$63 - US$124 (Based on Average Rates for a Standard Room)
LOCATION
BulgariaVarna ProvinceVarna
NUMBER OF ROOMS
24
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Frequently Asked Questions about Grand Hotel London
Which popular attractions are close to Grand Hotel London?
Nearby attractions include Kultura Speakeasy Bar (0.2 km), Diagonal - Craft Beer Bar (0.4 km), and Bohotopia (0.2 km).
What are some of the property amenities at Grand Hotel London?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Grand Hotel London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel London?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel London?
Yes, free parking is available to guests.
What are some restaurants close to Grand Hotel London?
Conveniently located restaurants include Staria Chinar - Preslav, Di Wine Restaurant & Wine Cellar, and Tasting Room - Premium Spirits and Cocktails.
Are there opportunities to exercise at Grand Hotel London?
Yes, guests have access to a fitness centre during their stay.
Does Grand Hotel London have an airport shuttle?
Yes, Grand Hotel London offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hotel London?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Grand Hotel London?
The staff speaks multiple languages, including English, Russian, and Bulgarian.