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Room & Suite (45)
Dining (6)
Travel safe during COVID-19
What you can expect during your stay
- Regularly sanitized high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Auburn
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 5 hotels in Auburn
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Residence Inn by Marriott Auburn, in Auburn, Maine is a 100-suite hotel offering all-suite accommodations ranging from studios to 1-bedroom and 2-bedroom suites. Our Auburn extended-stay hotel's specialty is hosting business and leisure travelers for long-term stays, but we are perfect for short visits to Auburn. All stays include complimentary breakfast buffet courtesy of our Gate House. Also, we invite you to enjoy a complimentary dinner available on Mondays, Tuesdays, and Wednesdays. Our indoor pool area is open daily from 6am to 11pm. An outdoor barbecue and fire pit are also available. Meeting space on the property if perfect if you're thinking of having a meeting or a social gathering. Residence Inn by Marriott Auburn is surrounded by local shopping and restaurants... many within walking distance. When you're considering a stay in the Lewiston/Auburn area... think of Residence Inn by Marriott Auburn!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Indoor pool
Heated pool
Breakfast buffet
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Location
Full view
44Car recommended
Grade: 44 out of 100
22Restaurantswithin 1 km
4Attractionswithin 1 km
316Reviews2Q+A56Room tips
Reviews
Traveller rating
- 167
- 93
- 26
- 18
- 12
Time of year
Traveller type
Language
Selected filters
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- English
Popular mentions
we are loyal marriott stayers.. we have been in Marriotts all over the US...it was clean.. the pools was prefect and .. The staff took time to talk to us and took great care of customers.We had a small car problem and the manager gave us all the info we needed to to get it fixed within minutes..We will be back
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Date of stay: October 2020
Rooms
Location
Service
Helpful
Response from Scott Laura, General Manager at Residence Inn Auburn
Responded 20 Oct 2020
Dear lori m, Thank you for feedback. I'm so glad the staff was able to assist with all your needs. I hope your vehicle was service before heading back home. We hope to see you again real soon. Stay Safe, Scott
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The staff was very responsive & friendly, but our room (& our friend's room which was on a different floor) reeked of smoke. A lot of smokers seem to be at the hotel as there are cigarette butts all over the outside. Also, 90% of the guests weren't wearing masks in the hallways, in the middle of the COVID pandemic. They also weren't keeping their distance. The hotel said they could only recommend that guests wear masks... THe property location is at a super busy intersection surrounded by strip malls so there is nowhere to take a stroll.
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Date of stay: August 2020
Rooms
Cleanliness
Service
Helpful
Response from Scott Laura, General Manager at Residence Inn Auburn
Responded 07 Aug 2020
Dear Kikik1234, I appreciate your comments. Our hotel will always remain a non-smoking facility, but it sounds like according to your comments that our policy was violated. We hold strict penalties to anyone not adhering to our no-smoking policy. I sincerely apologize if you were affected by this. Furthermore, I share your concerns about facemasks and I talk to guests daily about their importance, if not for them then than others. Thank you for sharing your feedback. Stay Safe, Scott
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We have been customers of BONVOY for years and have always had a great stay. We have literally stayed for months at a Residence Inn in NY while renovations were done on our home. That is why we were so shocked at our experience here. We checked in to the hotel for a 5 night stay. In the middle of the night, a roach crawled onto my pillow and into my hair. I did not sleep all night. In the morning we spoke to the front desk, and while apologetic, the response was only that they were sorry and would have housekeeping pay more attention to the rooms. Not exactly confidence building in the era of COVID. We paid for the night, and promptly booked another hotel. Very disappointed.
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Date of stay: July 2020
Rooms
Location
Service
Helpful
Response from Scott Laura, General Manager at Residence Inn Auburn
Responded 07 Aug 2020
Dear kellykorine, Thank you so much for your feedback. I wanted to apologize for the unfortunate stay you experienced while at our property. We are often commended for our cleanliness and attention to detail, especially during these times of escalated tension amongst the average traveler. Again, my apologies and I will be following-up on your concerns with my team. Sincerely, Scott A. Laura
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This was a simple one night stay. The upgraded room was very clean, spacious and had all the items needed for a long pleasant stay. Customer service was excellent. The only knock we had was we had an early departure (7:00 am) and were hoping for some of the included breakfast. They did not, however, open the doors to the breakfast area although were were sitting in the area waiting. We left at 6:45 and the area was still closed. Other than that a great stay!
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Date of stay: March 2020
1 Helpful vote
Helpful
Response from ScottL3472, General Manager at Residence Inn Auburn
Responded 23 Mar 2020
Dear dlmarchand, Thank you for sharing your feedback with us. My apologies that you weren't able to join us for breakfast. I wish you mentioned something to the Front Desk staff. We would've certainly got you something before you hit the road. I do appreciate your kind words about the staff and your accommodations. These are uncertain times that we are living in, please stay healthy & safe. We look forward to being your host again next time your travels bring you to Auburn, ME. Sincerely, Scott A. Laura
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The room was very clean and spacious. The hotel is in proximity to quality restaurant in Auburn and Lewiston. Great for parents and students visiting the Bates College campus. It is my favorite place to stay when I come to the area.
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Date of stay: November 2019
Value
Cleanliness
Service
Helpful
Response from ScottL3472, General Manager at Residence Inn Auburn
Responded 07 Jan 2020
Dear LyseH6, Thank you for choosing the Residence Inn Auburn and for taking the time to post your experience on TripAdvisor. We look forward to your next visit to your "favorite place to stay"... we love that!!! Sincerely, Scott
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PRICE RANGE
US$124 - US$217 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn auburn hotel auburn
LOCATION
United StatesMaineAuburn
NUMBER OF ROOMS
100
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Claim Your Listing Frequently Asked Questions about Residence Inn Auburn
Which popular attractions are close to Residence Inn Auburn?
Nearby attractions include Norway Savings Bank Arena (0.6 km), Auburn Mall (0.7 km), and Family Time Dine & Play (0.5 km).
What are some of the property amenities at Residence Inn Auburn?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Residence Inn Auburn?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn Auburn?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Residence Inn Auburn?
Conveniently located restaurants include Heidi's Brooklyn Deli, George's Pizza, and Lotus Restaurant.
Are there opportunities to exercise at Residence Inn Auburn?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn Auburn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Auburn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Auburn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Residence Inn Auburn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.