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Hotel Riu Plaza Panama

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Traveller (2240)
Room & Suite (938)
Dining (227)
Overview
  • Excellent50%
  • Very good34%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“breakfast buffet”(62 reviews)
“pool restaurant”(14 reviews)
“huge hotel”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Hotel Riu Plaza Panama
Special Offer: Book now with 5% off!
Hotel deals
Offers from Hotel Riu Plaza Panama
Special Offer: Book now with 5% off!
Hotel deals
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Rooms
02 Sep03 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2 985)
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873 results
Traveller rating
334
331
109
55
44
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LanguageEnglish
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334
331
109
55
44
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All reviewsbreakfast buffetpool restauranthuge hotelbusiness districtnice poolbeautiful hoteltaxi servicerooms are largeyogurtcasco viejofloorcitypanamaconferencegymconciergecalle
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1 - 5 of 873 reviews
Reviewed 1 week ago via mobile

Hotel room needs upgrading. Bathroom fixtures are moldy, bath is chipped, etc. Staff is not always pleasant or attentive. Customer service skills are lacking. Room service takes orders but do not deliver. Food and beverage manager appears not to care about resolving the issue. The...More

Thank Angella B B
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza PanamaResponded 2 days ago

Dear Angella, Thank you for choosing our hotel and for your valued feedback placed online via TripAdvisor regarding your recent visit. Since we place great importance on providing guests with memorable experiences, please accept our most sincere apologies if we were not able to demonstrate...More

Hotel's Favourite
Reviewed 2 weeks ago

The Hotel Riu Plaza in Panama was my home away from home when I brought 6 very experienced travelers to Panama City for the first time. Hotel staff was nice, knowledgeable. Rooms well appointed, clean, comfortable- Location within walking distance of the main casinos, several...More

3  Thank Rebecca H
Reviewed 2 weeks ago via mobile

Fine hotel, great breakfast and nice pool. Not as nice overall as I was expecting. Surprisingly unfriendly staff. No one offered to help our family with our 6+ suitcases when we arrived after midnight. Hospitality in Panama is usually much better. Think we’ll stick with...More

Thank clsmiles
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza PanamaResponded 3 days ago

Dear Clsmiles, Thank you for sharing your feedback with us on Tripadvisor! We are pleased to hear that you enjoyed our wonderful breakfast, pool and the resort itself. However, we are surprised to read your comment about our staff, our aim I RIU is to...More

Reviewed 3 weeks ago via mobile

Loveeeeeeeeeee this hotel, amazing rooms, lobby, restaurants, pool, staff....a 24hr coffee shop and of course my favorite waiter that served me on both trips at this hotel...Hugo....saw him every morning for breakfast

Thank shamarizelewis
Reviewed 12 July 2018 via mobile

Hotel is located within walking distance of shopping and restaurants. Staff was attentive and friendly. The lobby is impressive but ,for me, the standard room (small) and the bed (small and bouncy) kept the hotel from being a four star.More

Thank rwr1226
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza PanamaResponded 4 weeks ago

Dear guest, Thank you for choosing RIU Hotels & Resorts and taking time to give us your feedback. As a service-oriented company, we really appreciate your positive comments about our staff and we are pleased that you received a positive impression of the location of...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Breakfast included
Meeting Rooms
Airport Transportation
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$73 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Panama City
#7 Family Hotel in Panama City
#12 Spa Hotel in Panama City
#20 Luxury Hotel in Panama City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$73 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Panama City
#7 Family Hotel in Panama City
#12 Spa Hotel in Panama City
#20 Luxury Hotel in Panama City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (2240)
Room & Suite (938)
Dining (227)
Pool & Beach (159)
Amenities (149)
Family and Play Areas (34)
Business Centre & Event Rooms (6)
Questions & Answers
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Annie C
18 March 2018|
AnswerShow all 3 answers
Response from orleyfernandes | Reviewed this property |
We booked our transfer in advance through one of the available transfers in google I don't remember which one. The hotel is located on a busy avenue. I recommend that you get an Uber to casco viejo where you can choose... More
1
Vote
Google Translation
Preeti421
23 June 2017|
AnswerShow all 7 answers
Response from Isabela B | Reviewed this property |
I didnt go there.
0
Votes
Google Translation
galipo47
19 May 2017|
AnswerShow all 6 answers
Response from ckendall1970 | Reviewed this property |
Uber definitely! This was the first time i have ever used the service. Especially from the airport or when going to a restaurant from the hotel or to an intended location more convenient and no need for cash. Only thing is... More
0
Votes
Room Tips
"Rooms on the higher floors have a great city view."
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"All rooms are good. If you don't like heights ask for a room lower down-provided you get a good staff..."
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"Pick a quiet floor (designated) if you wish silence."
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"Get the breakfast - take in the views of the architecture of the city!"
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