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Sar'Otel Boutique Hotel

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Rr. Kostandin Kristoforidhi Nr.1 Close to the Central Polyclinic, Tirana Albania
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Traveller (25)
Room & Suite (26)
Dining (5)

About

#11 of 138 hotels in Tirana
Location
Cleanliness
Service
Value
Travellers' Choice
Sar’Otel is a four floor building located in the heart of the Tirana offering 19 deluxe rooms for our special guests, a wonderful bar with a terrace outside and a conference room equipped with all the necessary, reaching as well the qualification as a 4 stars hotel.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Sauna
Free breakfast
Airport transportation
Meeting rooms
Couples massage
Baggage storage
Secured parking
Wifi
Bar / lounge
Breakfast buffet
Breakfast in the room
Snack bar
Car hire
Taxi service
Hammam
Head massage
Massage
Neck massage
Steam room
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bidet
Room service
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Walk-in shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English, Spanish, Italian
186Reviews1Q+A16Room tips
Traveller rating
  • 136
  • 32
  • 12
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  • 2
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Popular mentions
Mirjana P wrote a review Dec 2019
Novi Sad, null, Serbia58 contributions19 helpful votes
This quiet, cozy, small hotel next to the Tirana Bazaar is a perfect place if you appreciate good service, privacy, cleanliness and style. The staff was extremely pleasant and helpful, breakfast very solid.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Trip type: Travelled on business
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Response from oldianab, Manager at Sar'Otel Boutique Hotel
Responded 30 Dec 2019
Dear Mirjana, Thank you so much for taking the time to leave us this amazing review. We are so glad you had a good experience. Everyone is so nice because we have the best guests! Best regards, Oldiana Hotel Manager
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Nick C wrote a review Nov 2019
Newcastle, United Kingdom88 contributions45 helpful votes
Pros: Excellent location, very helpful staff with excellent English, comfy beds, nice rooms, nice breakfast Cons: Some poor workmanship in bedroom Two night stop over here for the England U21 game in Albania. The room was nicely appointed and the beds were very comfortable. Tv/Wi-fi both good. Small balcony out the front although not much of a view. Some of the workmanship in the room was to a poor standard. For instance the sink a bit loose and shower door leaked. Breakfast was very good with a decent selection for a small hotel. The young guy behind reception was very helpful. He spoke excellent English and made recommendations of places to eat/things to do. All in all a very nice place to stay.
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Date of stay: November 2019Trip type: Travelled with friends
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Response from oldianab, General Manager at Sar'Otel Boutique Hotel
Responded 30 Dec 2019
Dear Nick, Thanks for leaving such a great review. We would love to hear more about your experience, so we can use your valuable feedback to deliver an even better experience next time. Best regards, Oldiana Hotel Manager
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Katherine S wrote a review Nov 2019
Washington DC, District of Columbia244 contributions86 helpful votes
The gentleman at reception when we arrived was very welcoming, incredibly nice and knowledgeable. Our room was small but well laid out and very clean. When we left to sight see, I had had nothing bad to say about this hotel. However, when we got back after a late dinner we noticed that our room was very warm. We gave it some time to cool down, but it never did. I went to the front desk to ask for assistance. Another gentleman was working, he was very nice and came up to our room, but was unable to do anything about the issue and the maintenance guy was out of town. There were no other open rooms, and since it was after 23:00 we decided to stay put. We tried opening the window, but it did not help and the outside was noisy with barking dogs and car horns. Our room stayed at an uncomfortable 82 degrees F, which is even more uncomfortable laying on a foam mattress. Around 8AM, the AC started working again. Just in time for us to pack and check-out. I can forgive that sometimes things like this happen. But I cannot look past what happened next. At check-out, the lady at the desk never even brought up the AC, or apologized. I had to bring it up. Tired and dehydrated, I asked for some sort of compensation, she said the only thing they could do is pay for the $4 parking. She actually told me, "it could have been worse, it could have been hotter," and, "Well, it is working now. we fixed it!" I told her I wanted $30 back out of the $71 we paid in order to make up for the fact that we didn't sleep, she told me "I can give you $10, we can't just give back money to people." (Then please provide adequate heating and cooling). Being tired made me extra stubborn. After about 30 minutes of receptionist treating me like was trying to "get away with something," the manager finally came over. After hearing my side of the story (which she was completely unaware of.....) I was given a full refund. (extra star). Additional Negatives: - Another thing I found off putting was the list of strict rules the supply you in the room. (A set of 7 on the door, and another set of 50 in a booklet on the desk) Most are not a problem, like, "no motor bikes in the hallway." (DUH). But the list of rules makes me feel like a school child staying at a sleezy hotel, "no hookers." (I'll bring hookers in if I darn well please!!) A couple of the rules are really unreasonable like, "no outside food or beverages." - Laundry services were grossly overpriced, even for western standards. - Mini bar was overpriced. - Bathroom light was so dim! TLDR; AC didn't work, receptionist was disrespectful and rude.
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Date of stay: October 2019
Location
Cleanliness
Service
1 Helpful vote
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Response from oldianab, Manager at Sar'Otel Boutique Hotel
Responded 03 Nov 2019
Dear guest! Let's start with "Dear" just to be respectful even this is not what you deserve with this review on our behalf. It could be easy for you to write a description as below an not consider that this can affect our work negatively even our effort is huge, our dedication goes beyond what we should do; but let me say that in more than six years hundreds of positive review show exactly the contrary of what you are saying. It is common for us to explain to all our guest any complain, in reviews or personally but this time it is not worthy of. As long as you comment every detail of our property as negative offending, you make all this theatre crying at the desk to get your payment back, and start laughing at the door on the way out ; there is no need for more explanations. An yes, it can happen that the air conditioning can not work, but how is possible that your was Ok in the early morning? How can minibar be too expensive if one bottle of water is 1 Euro? How can laundry be expensive if one shirt wash is only 3 Euro? And all those rules that make you feel like a school child are only to make you feel secure in the hotel where you are staying. And they are all international rules and regulation of the hospitality industry. Usually we end our response with " we welcome you back in our hotel" but here there is no place for guests like you.
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Good taste wrote a review Oct 2019
Petah Tiqwa, Israel12 contributions10 helpful votes
Sar otel is a very good and central hotel in Tirana Albania. Breakfast rich, good coffee and very nice stuff. Parking costs 4 eu per night . Good rooms and very clean. Not expensive and Located at the center
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Date of stay: October 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from oldianab, General Manager at Sar'Otel Boutique Hotel
Responded 30 Dec 2019
Dear Guest, We are so grateful for your kind words. Thanks for sharing your review with us and the community. Hope to see you again soon! Oldiana, Hotel Manager
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Rose C wrote a review Oct 2019
Eastbourne, United Kingdom6 contributions1 helpful vote
Stayed here for one night but was so nice we added an extra one room a little on the small side but it was very clean wonderful selection at breakfast staff very friendly and helpful will definitely be staying there again
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Date of stay: September 2019
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Response from oldianab, General Manager at Sar'Otel Boutique Hotel
Responded 30 Dec 2019
Dear Rose, Thank you very much for such a great review! We work really hard to offer you a great experience and our stuff will definitely be happy to read what you wrote. So thanks for your kind words and we look forward to seeing you again. oldiana, Hotel Manager
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PRICE RANGE
US$62 - US$86 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Sar'Otel Hotel & Spa
LOCATION
AlbaniaTirana CountyTirana
NUMBER OF ROOMS
19
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Frequently Asked Questions about Sar'Otel Boutique Hotel
Which popular attractions are close to Sar'Otel Boutique Hotel?
Nearby attractions include BunkArt 2 (0.4 km), Skanderbeg Square (0.4 km), and Et`hem Bey Mosque (0.4 km).
What are some of the property amenities at Sar'Otel Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Sar'Otel Boutique Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sar'Otel Boutique Hotel?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Sar'Otel Boutique Hotel?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Sar'Otel Boutique Hotel?
Conveniently located restaurants include Panevino Restaurant, ODA, and Sofra Beratase.
Are there opportunities to exercise at Sar'Otel Boutique Hotel?
Yes, guests have access to a sauna during their stay.
Does Sar'Otel Boutique Hotel have an airport shuttle?
Yes, Sar'Otel Boutique Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sar'Otel Boutique Hotel located near the city centre?
Yes, it is 1.0 km away from the centre of Tirana.
Are any cleaning services offered at Sar'Otel Boutique Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Sar'Otel Boutique Hotel?
The staff speaks multiple languages, including English, Spanish, and Italian.