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Delta Hotels by Marriott Ashland Downtown

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1441 Winchester Ave, Ashland, KY 41101-7562
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$138
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US$138
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (44)
Room & Suite (12)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Delta Hotels by Marriott Ashland Downtown
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 10 hotels in Ashland
Location
Cleanliness
Service
Value
Travellers' Choice
Nestled on the foothills of the Appalachian Mountains, just footsteps from the excitement of downtown, and minutes from Huntington and Ironton, our hotel in Ashland, KY is exactly where you want to be for business trips, weekend getaways, and everything in between. Here, guests are greeted with a warm welcome and streamlined service, plus an array of thoughtful amenities including fast, free Wi-Fi, grab-and-go breakfast, and a state-of-the-art fitness center with cardio equipment, free weights and plenty of space for yoga/CrossFit. In the evening, guests can retreat to newly-renovated rooms and suites with comfortable beds, premium SoapBox sustainable bath products, and workspaces designed to keep you focused and productive. Our full-service hotel near Huntington, WV also brings the local flavor to you with a high-end onsite restaurant, specialty drinks from the bar, and easy access to nearby dining destinations.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Coffee shop
Children's television networks
Business Centre with Internet Access
Conference facilities
Outdoor fireplace
Parking
Wifi
Breakfast available
Wine / champagne
Banquet room
Meeting rooms
Outdoor furniture
Shared lounge / TV area
Shops
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Mid-range
Languages Spoken
English, Spanish
Hotel links
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Popular mentions
liz S wrote a review Jun 2021
West Chester, Pennsylvania160 contributions58 helpful votes
I had the pleasure of staying at the Delta Ashland for 5 nights. Amy at the front desk was fabulous ~ beyond delightful. The restaurant was nice. We could never figure out the hours for the lobby Starbucks but each room (we had two) had its own coffee machine. The highlight of our stay though were housekeepers named Sheridan and April. These women are the backbone of the hotel. They shared that they are working extraordinarily long hours. When we switched rooms from the 4th floor to the 9th floor, I left my phone charger behind. I hadn't even missed it when there was a knock on the door. April hand delivered it and took extra time to track down my room number. One more detail: I watched in amazement as Sheridan made the bed. She singlehandedly flipped the feather bed like a pizza. Oh, if only it could be that easy at home. The personal touches of the employees made this stay a good one. I feel a warm affinity for the hardworking Delta employees in Ashland, Kentucky and I wish them all the best.
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Date of stay: June 2021Trip type: Travelled with family
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AsIff wrote a review Jun 2021
Indianapolis, Indiana87 contributions18 helpful votes
I booked this location because it was in close proximity to some family and some family cemeteries. I was taking my Cousin on a trip since she had never been to see her Grandparents graves and the graves of some of her Aunts and Uncles. I found out she has never stayed in a hotel in her 54 years on this earth. I wanted to make it special. Delta is suppose to be a premier hotel in the Marriott family. I tried calling the hotel the day I booked our room to see about getting a room on the highest floor, and to ask if there was anything they could do to make her stay special. I could never get thru on the phone. I sent Facebook Messenger a message for Marriott and they tried to contact the hotel over the phone and couldn't either. So i figured maybe phone line issues with construction near by. I sent an email to Marriott Customer service and was sent back a message "Dear Mr. Bailey-Cox, Thank you for taking the time to reach out to Marriott Customer Care regarding your special requests.. I welcome the opportunity to assist you. I am pleased to inform you that I have updated your preference of surprise and highest floor to your reservation at Delta Hotels by Marriott Ashland Downtown. Please note that the request is subject to availability. The hotel will do its best to accommodate your request. Mr. Bailey-Cox, please do let me know if I can assist you further, I will be glad to help you. I appreciate you for your loyalty as a member to our Marriott Bonvoy program and I wish you many more great stays with us in the future. Safe Travels, Akshata G. Marriott Bonvoy™ Customer Care" When we arrived we were put on the 4th floor. I asked for a room to be feather free and all the pillows were feather. At the hotel I asked for feather free pillows and got 2 ( there were 4 feather pillows on each bed )they said there weren't any more available in the hotel. On the Marriot web site it states Marriott BonVoy Member Benefits: Breakfast: Pantry currently closed. We offer complimentary grab and go coffee and sandwiches. Panty was open and we got no free coffee or sandwiches. Welcome Gift: Guest if offered complimentary items from the market. We got no welcome gift. In the morning after the first night we went to the Starbucks in the corner. They have no idea what they were doing . They don't take Starbucks cards or points. My cousins frap was made with espresso instead of coffee. We went up stairs to the Winchester to get breakfast. My cousin started eating hers and found a hair under her hash browns. She didn't want anything else after that and they did comp my meal. We went to McDonalds for her breakfast. We had to end up staying an extra night due to my new car having an issue. There was a Chevy Dealer a few blocks from the hotel and they were able to work on my car and put in a new chip of some kind the next day. SO YEAH! to Don Hall GM. I went to the workout room every morning. The first morning there were some small waters in a fridge. Next two mornings no waters. I sent a message to the front desk on the BonVoy app about towels. Eventually had to go to the front desk and they had to hunt down some clean towels for us. Thursday rooms on our floor were being cleaned. They propped open half dozen or more doors with the used linens and trash and left it that way for at least 5 hours. When we checked out on Friday morning I expressed my disappointment in the hotel. The wallpaper was coming off wall in bathroom, loose light fixture in the bathroom, handle to the shower was about to fall off. I said I was disappointed the didn't offer grab and go snacks for breakfast. I was told, by the employee 10am Friday June 11th,that since they had a full service restaurant they didn't do any free breakfast. I said I've stayed at lots of Marriott properties with restaurants that still offered a piece of fruit of bottle of water or something and she wanted to argue with me. My Cousin did enjoy her stay, except the hair in her breakfast. I'm Jaded and just really expect better. Especially as a BonVoy Member
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Date of stay: June 2021
Value
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Response from Jackie Hymel, General Manager at Delta Hotels by Marriott Ashland Downtown
Responded 12 Jun 2021
Thank you for choosing to stay at the Delta Hotels Ashland Downtown and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent the issues you encountered from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
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Jason C wrote a review May 2021
Morganfield, Kentucky364 contributions72 helpful votes
The Delta rapidly became a favorite of ours this past summer. The hotel is centrally-located in Ashland, offering comfortable rooms and outstanding service from everyone we've dealt with. Add on the excellent restaurant, and the Delta has become our go to whenever we're in the Ashland area. We look forward to our next visit.
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Date of stay: August 2020
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Roberta S wrote a review May 2021
1 contribution
Three sisters on vacation chose to stay at this hotel. We were placed on the 10 th floor and loved the view! We watched the trains and the barges go up the river. Our room was great ! People were friendly and helpful. WE would gladly stay there again.
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Date of stay: May 2021
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kaeagan wrote a review Apr 2021
Williamstown, West Virginia111 contributions95 helpful votes
Hotel is remodeled, gym is large for this type of hotel and restaurant is probably best in town. Ample parking, very close to Ohio River. Only complaint is price as they know they are best in town. I would definitely stay here again due to room and gym.
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Date of stay: April 2021
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PRICE RANGE
US$116 - US$161 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Ashland Plaza Hotel
LOCATION
United StatesKentuckyAshland
NUMBER OF ROOMS
152
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Frequently Asked Questions about Delta Hotels by Marriott Ashland Downtown
Which popular attractions are close to Delta Hotels by Marriott Ashland Downtown?
Nearby attractions include Central Park (0.6 km), Paramount Arts Center (0.2 km), and Superhero Creamery (1.1 km).
What are some of the property amenities at Delta Hotels by Marriott Ashland Downtown?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
Which room amenities are available at Delta Hotels by Marriott Ashland Downtown?
Top room amenities include blackout curtains, a desk, and a view of a nearby landmark.
What food & drink options are available at Delta Hotels by Marriott Ashland Downtown?
Guests can enjoy breakfast during their stay.
Is parking available at Delta Hotels by Marriott Ashland Downtown?
Yes, free parking is available to guests.
What are some restaurants close to Delta Hotels by Marriott Ashland Downtown?
Conveniently located restaurants include Fat Patty's, Texas Roadhouse, and Bella Fonte Italian Restaurant.
Are there opportunities to exercise at Delta Hotels by Marriott Ashland Downtown?
Yes, guests have access to a fitness centre during their stay.
Is Delta Hotels by Marriott Ashland Downtown located near the city centre?
Yes, it is 0.3 km away from the centre of Ashland.
Are any cleaning services offered at Delta Hotels by Marriott Ashland Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Delta Hotels by Marriott Ashland Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Delta Hotels by Marriott Ashland Downtown?
The staff speaks multiple languages, including English and Spanish.