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Casa San Rafael

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Traveller (171)
Room & Suite (23)
Traveller (171)
Room & Suite (23)
Dining (22)
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Rooms
02 Dec03 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Travellers' Choice 2018 Winner
Certificate of Excellence
Casa San Rafael is the brainchild of a Cuencan family, that invites you to share the special warmth manifested in every corner of a charming heritage house of Cuenca, staffed by the extended family of the owners.
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Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Room features
Non-Smoking Rooms
Family Rooms
Accessible rooms
Good to know
HOTEL STYLE
Value
Romantic
HOTEL CLASS
Reviews (501)
Filter reviews
298 results
Traveller rating
223
53
17
4
1
Traveller type
Time of year
LanguageEnglish
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223
53
17
4
1
Show reviews that mention
All reviews eggs yogurt historic property old town three blocks hotel is located parque calderon the main square its charm would highly recommend this hotel walking distance limited spanish breakfast was delicious third floor no window wooden floors plenty of hot water
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1 - 5 of 298 reviews
Reviewed 1 week ago via mobile

Cute hotel. Good value, although the rooms are small. Great breakfast. Only two English language TV channels though. The front desk is pretty consistently staffed and some of the staff speak English. Would book again.

Thank K4629GPmichaelj
Reviewed 3 weeks ago

There are a lot of good points for this hotel. It is in a wonderful location center city. The staff was very helpful and friendly. The breakfast is wonderful. Staying in a Heritage House was a very memorable experience. A clean, comfortable room with modern...More

Thank Janis C
Reviewed 15 September 2018

Delightful experience in this beautiful, historic hotel. Excellent location, three blocks from main square, lets you walk to everything in Cuenca. Very friendly staff, terrific breakfast, will definitely stay here again/More

Thank jc19602015
Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 29 September 2018
Google Translation

Buenos días, fue un gusto contar con su presencia y la esperaremos con los brazos abiertos en su próxima visita,...More

Reviewed 7 July 2018

We stayed for 4 nights at this hotel in May of 2018. Overall we were very happy. The hotel is perhaps a little dated, and does not have the fancy facilities, but it is tastefully decorated and the staff is friendly. The rate is quite...More

Thank howiewu
Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 8 August 2018

Dear Traveler. Remember that Hotel Casa San Rafael is your second home in Cuenca. Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel.

Reviewed 25 June 2018 via mobile

Our stay at Casa San Rafael was wonderful. The room and common areas were beautifully decorated. The staff were very helpful and the breakfast was lovely! Location was also excellent! Could not recommend more highly!

Thank Lm_shepherd
Response from Vale Sofia C, Director de Recepción at Casa San RafaelResponded 25 June 2018

Dear Traveler. Thank you for your comment and for choosing our hotel. I am happy that you enjoyed your stay and hope to have you again as a guest in our hotel.

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Questions & Answers
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celine a
16 September 2016|
AnswerShow all 4 answers
Response from Holly M | Reviewed this property |
We took a cab from the airport. It's the easiest way. Just show the driver the address, it works whether he speaks English or not.
0
Votes
Carmen Marta O
5 November 2015|
AnswerShow all 4 answers
Response from RogerFH | Reviewed this property |
No there is no elevator. Casa San Rafael is a restored mansion with easy stairs, and plenty of help for those who need help with baggage.
0
Votes
Kimba628
13 September 2015|
AnswerShow all 2 answers
Response from nataliad216 | Reviewed this property |
If they do not have one, I am sure they can refer you to a company that would take you to the port. They are very helpful.
0
Votes
Room Tips
"Balconies are available"
janisc180
3 weeks ago
Read review
"Hotel was quiet"
cjseward69
21 Apr 2018
Read review
"Top floor seemed less noisy than first floor."
D8890KPkevinf
08 Feb 2018
Read review
"Ask for a room with a window"
Road802753
14 Jan 2018
Read review
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PRICE RANGE
US$36 - US$85 (Based on Average Rates for a Standard Room)
LOCATION
EcuadorAzuay ProvinceCuenca
NUMBER OF ROOMS
14
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