From the minute we arrived, we couldn’t say enough good things about the staff—they were just extraordinary. On that basis, I would have given the hotel five stars, but we had a few minor complaints that brought the rating down to four stars. There was some wallpaper pulled…
The guys at the front desk are really nice and very pleasant. There is always tea and coffee available in the front lobby. Our room was on the first floor towards the back. It was large, clean and comfortable. The bathroom is a little on the small side but is very clean. …
We came for 4 nights with a group of 8 adults and 7 children. Location is great, staff was very friendly and welcoming. It is a Very basic nice hotel, rooms are nice, nothing fancy. Very good price/quality, will recommend to family and friends.
What a nice little boutique Hotel. The staff at the front are very helpful Marcos and Francisco. The Hotel is nice, cute, pretty quiet, closed to the touristic center, 2mn walk not the the deluxe type but for the price we really enjoyed it. Will be back
Good hotel with all required facilities, small rooms but cosy. There is a very nice lobby on the first floor and a miriador on top of the hotel to see the cathedral. Hotel is in middle of the center, parking is available for 5 dollar a day. Price/quality ratio of the hotel is…
"Go somewhere else."
"If you are prone to the effects of altitude sickness try to choose a room on the lowest level as carrying a heavy suitcase up the stairs may make you 'out of breath' because of Cuenca's relatively high altitude. Alternatively ask the very friendly staff to take you luggage up to your room."
"Ask for an upstairs room at the back to avoid street noise & the motor."
"no elevators - if you need a downstairs room -- I think they have two -- ask in advance!"