Booked a room for a weekend staycation. Faizz, aka the friendly handsome guy, assisted us with the check in with no trouble at all. Faizz assigned us with a even greater and amusing room for the staycation which made it all worth while. All are great and truly recommended for busy couples for a short get away.
My partner and I just spent the long weekend at the Scarlet Hotel in Chinatown and it far exceeded our expectations. We loved the interior and the location was perfect. Right beside Maxwell Food Centre where we had some of the best food of our trip and close to all the main streets and bars in Chinatown. We would definitely stay again and only wish we’d had a bit more time this time! Also the staff were extremely accommodating when we asked for late check out. Overall I would highly recommend.
We just spent 6 nights at this quirky and quaint hotel to celebrate our 25th wedding anniversary. Without doubt the outstanding feature of this hotel is the staff. Every one of the hotel staff from reception, the restaurant and room service were outstanding. Extremely polite, friendly, professional and accommodating of our needs and queries. Our room was a bit small and perfectly fine for a night or two but for 6 nights with two of us it was a bit of a squeeze. We will definitely return but take a larger room next time. The air con worked well, the room was very clean and tidy and situated in a side street there was no noise. The bed was the most comfortable I've ever slept in anywhere in the world. The hotel sits in the heart of Chinatown and The Scarlet was a perfect position from which to experience the Chinatown markets and the amazing Buddha Tooth Relic Temple. Overall our stay was lovely here and if you are staying for other than a quick stopover I recommend booking one of the larger rooms for an extended stay. Thank you so much to all of the staff for making our time in Singapore memorable.…
Front desk service was amazing. I stayed at the Scarlet hotel on a business trip and was happily greeted by Faizz, Ayud, Stephanie during the day and Puven during the night. Mini bar is always replenished and location is very convenient for first time Singapore visitors. I very much enjoyed my whole stay—the staff has good energy all around which is rare to find nowadays—will definitely come back to the Scarlet on my next visit.
Front desk service was excellent. Staff accommodated our request without questions asked and we were very appreciative. It is located centrally behind Maxwell Food Centre and along the stretch of shophouse where LA Grigne Patisserie is located offering great pastries. Room is large, cozy and nicely decorated. Overall, the experience was great and we enjoyed our stay.
We think good hotels can be overrated especially when staff service may be poor. But at The Scarlet Singapore, which we recently checked in at, we received top notch service from both Ayub and Qistina the moment we checked in, with a complimentary upgrade three tiers up due to a special occasion. Ayub even personally came to my room to lend me his iPhone charger.
We stayed at the scarlet and the staff were amazing. The topped the mini bar up (very well!) both nights we stayed and it was complimentary as we booked the better room so I recommend doing so. Location is amazing I will 100% stay there again. We only stoped over for 2 nights so the no pool didn’t bother us at all as the air con is really good so we were comfy. Ayub was a star and I hope he stays there till my next visit!
I'm in SG for work but want to explore the old town in my spare time. The Scarlet is the perfect spot in the middle of "old town," within walking distance of the office towers and with tons of bars, restaurants and hawker stands in the vicinity. Service is spectacular, and the decor is quaint and unique -- makes me think of nice Parisian hotels. There's definitely a bohemian vibe to this place. And on top of that it's very affordable!
It was great experience at The Scarlet Hotel Singapore especially the hospitality of their staff during my stay. To be specific Mr.Haziq was really kind & coordinating during my stay there. He is always ready to go extra mile to give best service.
Excellent hotel and customer service, would especially like to commend Ayub for the pleasant experience. Love the interior and theme of the hotel as well and great location! Bath salts and a scrubbing sponge were provided as toiletries for a comfortable bath soak. Complimentary wine for the suite room which shows they go the extra mile for guests. Overall a lovely experience and love everything about this hotel. My favourite place to book for a chill weekend. Thank you, I will definitely be back.